The Chicago Live! show produced by the Chicago Tribune is not reaching its full potential audiences. To address this, a social media campaign will be implemented to raise awareness of the show and increase engagement. Tactics include developing an online presence for host Rick Kogan through sites like Tumblr, optimizing search engines, creating a mobile app, and using promotions on Groupon. The goals are to double podcast downloads, reach 1,000 Twitter followers, and increase attendance by 33% by enhancing the technological engagement with current and new listeners. Progress will be tracked using analytics from platforms like Twitter, Facebook, YouTube and Tumblr.
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Chicago live presentation
1. See WGN Radio like you’ve never heard it before
Allison Brock
LinaJuocepis
Cody Peters
Robin Yegelwel
1
2. The Key Issue
The lack of awareness by target
audiences on all technological platforms
is causing the vibrant and energetic
Chicago Live! show to be overlooked.
This is important because Chicago Live!
brings a cultural experience to the city
you already know and love and teaches
you about parts you may have not
known about.
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3. Formative Research
Organizational Analysis:
Weak social media presence:
○ Only 454 Twitter Followers as compared to
Colonel Tribune’s 821,557
○ 1,612 Facebook “likes” vs. Tribune’s 39,818
Information on the Chicago Live!, from the
website, facebook, or other online outlets, is
only apparent to those who seek it out and is
not proactively drawing in new viewers
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4. Formative Research
Strengths:
Interviews feature known Chicago Tribune personalities
Rick Kogan has some built in audience based on his radio
show to promote Chicago Live
Weaknesses:
Lack of accessible information between Chicago Tribune
and Chicago Live!
The air time of the show does not promote listenership
The format of the show presents itself more towards a
radio/podcast format rather than live audience.
Opportunities:
Utilizing Chicago Tribune’s established fan base to build
up Chicago Live!
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5. Public Analysis
The Neos The Joneses
Ages: Ages 35-54.
○ Males 30-34 Own smartphones
○ Female 21-34 ○ Check news, weather, use
for texting.
Own smartphones: ○ Highest mobile presence on
○ E-mails, social networking, e-readers.
news, tv shows. Spend a lot of time online
Use their computers to on their computers to
download music, movies gather news and stay
and tv shows. connected.
20% chicagotribune.com
○ 32% chicagotribune.com
Both are technologically savvy and represent a slightly
younger audience that will help promote the Tribune as
an energized and current media source
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6. Objectives
Awareness
To create knowledge amongst 75% of the Chicago Tribune’s followers
about the upcoming season of Chicago Live! by January 1, 2012
Enhance positive reader perception of Chicago Tribune’s relevance and
credibility by 30% by reenergizing Chicago Tribune’s image with new and
exciting programs like Chicago Live!
Acceptance
To increase the number of people who view Chicago Live! as a top
entertainment option by 25% by the end of the Chicago Live! season
Action
To double the number of podcast downloads by the end of the Chicago
Live! season
To reach 1,000 twitter followers by the end of the Chicago Live! season
Increase audience attendance by 33% by the of the Chicago Live!
season
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7. Strategies
Promote Rick Kogan as Utilize social media
a local celebrity and outlets and online
credible source of up to resources to promote a
date information stronger technological
presence and to expand
active listener
engagement with
Chicago Live!
Build up the online Chicago Live! community and enhance
Rick Kogan’s online presence to keep listeners up to date
and engaged in Chicago Live! on multiple platforms
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8. Tactics-
Rick Kogan& Social Media
Develop a Tumblr page for Rick Kogan
Tumblr is an up-and-coming blogger site that
offers a customizable platform to present
dynamic and interactive posts that actively
engage your audience.
The multimedia platform of tumblr allows
easy posting of various types of media, this
presents the opportunity to easily link
viewers to podcast downloads
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11. Tactics-
Rick Kogan& Social Media
Strengthen Rick Kogan’s social media
presence
Update Twitter &Facebook
Build up existing informational sites
Expand Rick Kogan’sWikipedia
Include links through all Rick Kogan
sites to Podcast download pages
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12. Tactics-
Technological engagement
My Chicago Live!SmartPhone App
○ Smartphone access to Chicago Live
anywhere, any time, at your convenience
making it your trusted source
Search engine optimization
○ Making sure that Chicago Live! doesn’t get
lost in the shuffle of other live Chicago events
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14. My Chicago Live!
Features
Easy podcast accessibility
Push notifications
Linked to Facebook and Twitter
Top news stories customized to user
interests and preferences
Information about upcoming Chicago Live!
Lineups
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15. Search Engine Optimization
Tips for enhancing your search engine:
Use keywords that target your audience
Link back to yourself
Image descriptions
Update Content
Engage with your social media platforms
Link to others
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17. Tactics-
Other Technological
Engagement
Developing an independent YouTube
channel for Chicago Live! where weekly
videos of interviews and show clips
Offer a Groupon for discounted Chicago
Live! tickets to the show
Offer free or reduced tickets to bloggers
in exchange for a promotional post
about the show
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18. Objectives Strategies Tactics
Acceptance:
-Create Knowledge Increase -Search Engine
OnlineListenerEngage -Optimization
-Reenergizing Image ment -building on existing
online platforms
Awareness:
-Chicago Live as a Promote Rick Kogan -Rick Kogan on
topentertainment as a Chicago Celebrity Tumblr
option -Enhancing excisting
online Rick Kogan
sites
Action:
-DoublePodcast -Podcast accessibility
downloads through all platforms
-Up Twitter following Increase Online -Building engagement
-Increase Live Listener Engagement in social media
Audience -Groupon
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19. Campaign Implementation
Twitter LaunchTumbrLaunch and Promotion Sales
Groupon
Tumblr Launch and Promotion
Facebook Updates Begin
Begin Promoting the App Across All Media Platforms
YouTube Channel Development
YouTube Channel Launch
Application Launch
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20. Evaluation
Track the number of Podcast
downloaded
Measure of Twitter Followers
Number of Facebook “likes”
Measure of of Groupon’s& tickets
purchased
Utilizing existing partnership of tumblr
with google analytics to track website
views and interaction
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CODYBy enhancing the show’s online presence and by featuring and promoting its existing assets, the show will flourish.
LINASocial Media is not being used to it’s fullest potential and feels predictableThere is a disconnect from the established Chicago Tribune and newer, trendier programs like Chicago Live!
LINA
LINABoth own smartphones and use them for gathering news and cultural information. Both active online and interested in engaging with social media.
ROBINFind some way to create attendance to the live show.
ALLISONIntegrate 2nd strategy more.
ROBINTumblr is a continually growing and evolving public blogging site that supports and encourages communication between blogger and reader Open to public votes on what they want to kogan to write aboutMessaging incorporated with tactics“you may be wondering why we’re recommending a new idea when facebook already exists”
Tumblr is a constantly growing and evolving online community. It allows for two-way communication and offers the opportunity to peruse around, looking for posts that match your interests and discovering new blogs that appeal to certain audiences.Richer contentObama on TumblrMore up and coming rather than jumping on the bandwagon
Tips on Chicago from the point of view of a Chicago legendOpinion pieces that engage readers in a two way dialogue- examples, more descriptive. Something a little edgy. Video clips of Chicago Live! shows
ALLISONTwitter- what exists now if you look for Rick Kogan on twitter you are given a list of other people’s opinions about Rick Kogan, nothing stated by Rick himselfshitkogansays twitter handle opportunity to engage the online community againFacebook/Wikipedia/IMDB- all existing pages that, with a little tweaking- such as adding pictures and updated information, could serve Rick Kogan much better by making him more accessible and making people able to learn more about him much more quickly and much more easily
CODYPresence on the Trib website with something as small as a direct click through link to the Chicago Live page or to the Podcast page (which could support multiple trib nation/tribune shows)
CODYPromotional tactics as well. Back stage passes, tickets, whatever.Find some stats to back this business up.Add something about the tribune. Is there any value to the idea of having- cultural information that I could use. Weekend planner? See the Tribune? Incorporate reviews from Chicago Tribune. Snapshot of stuff to do. Five/three restaurants. Cultural aspect of the tribune. Trib app brings your news, Chicago live app brings your culture. More relevant. News you can use. Help you plan your life.
CODYWeekly poll on my chicago live site of the top ten tribune stories of the week based off of audience feedback.
ALLISONLink back to yourself, if your youtube channel links to your website and to rick kogan’swikipedia/tumblr/facebook this will increase your chances of all coming together at the top of a google searchImage descriptions- search engines can search text not a specific image so make sure key words support your imagesUpdated content keeps a website fresh in the minds of its readers and in the minds of the search enginesSocial media platforms are in the forefront of everyone’s minds right now, this includes search enginges. Twitter, facebook, and tumblr frequently pop up near the top of searchesLinking with others websites that target similar audiences is a great way to get your name buzzed around and moved up on searches
ALLISONHave you done any research on how people are searching for chicago live on google?
LINASee if groupon in costly?
ALLISONSummarize, Awareness & acceptance strategies. just update this slide.