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IMPROVE THE QUALITY OF YOUR LIVE CHATS WITH CUSTOMERS
1. IMPROVE THE QUALITY OF
YOUR LIVE CHATS WITH
CUSTOMERS
By
Ross Gilbert
www.live-chat-services4u.com
www.live-chat-services4u.com
Phone – 773 455 6676
Email – sales@live-chat-services4u.com
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2. 1.Visibility of the chat button.
• The chat button should be placed on your site
in such a way that it should not get mixed up
with other images.
• It has to be clear enough.
www.live-chat-services4u.com
Phone – 773 455 6676
Email – sales@live-chat-services4u.com
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3. 2.Customize your chat window.
• Your chat window should show the emphasis
of your brand.
• It should go with your company color
standards.
• You can include graphics, icons etc.
www.live-chat-services4u.com
Phone – 773 455 6676
Email – sales@live-chat-services4u.com 3
4. 3.Prepare your staff well.
• Your live chat services staff should be well
prepared to handle the operator panel.
• They should be efficient enough in multi
tasking if they are handling phone calls as well.
www.live-chat-services4u.com
Phone – 773 455 6676
Email – sales@live-chat-services4u.com
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5. 4. Pages which bring in most queries need
your attention.
• You will always have to be attentive towards
the pages from which most queries or sales
are being generated.
• Keep an eye on them as to what needs
improvement.
www.live-chat-services4u.com
Phone – 773 455 6676
Email – sales@live-chat-services4u.com
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6. 5. Remind phone callers of the live chat.
• It is a good idea to keep reminding phone
callers that you offer a live chat support
system.
www.live-chat-services4u.com
Phone – 773 455 6676
Email – sales@live-chat-services4u.com
7. Presented By
Ross Gilbert
www.live-chat-services4u.com
Phone – 773 455 6676
Email – sales@live-chat-services4u.com
Working Hours – 9:00AM To 6:00PM
(EST US)
www.live-chat-services4u.com
Phone – 773 455 6676
Email – sales@live-chat-services4u.com
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