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Millennials
Insights from Tech

Decision Makers & Consumers
Attitudes Regarding Data Targeting & Online Privacy
We’re moving to an era of public by default,
private by effort.

Donna Boyd, Social Media Researcher
Microsoft Research/NYU

How do you feel about companies collecting and analyzing personal data
for the purpose of delivering targeted advertising/information to you?

*

*

who have an
* This group of Millennials: 18-34 yrs old tech decision
interest in technology (e.g. tech marketers,

*

makers and consumers, both in B2C and B2B)

67%
agree

“It’s OK with me as
long as I get relevant
offers, advertising,
or information”

64%

“Companies having
access to my personal
data or web behavior
makes me feel
uneasy”

65%
agree

62%

“It’s OK with
me as long as I
save money”

“Data targeting
is inevitable,
regardless if I like
it or not”

Data targeting can

positively impact
customer-marketer
relationships

M

M

44%

M

Of millennials generally

notice and appreciate

when companies target
offers/communications to
their interests

Millennials

95%

35+ yrs old

Have taken action to protect
their online privacy

BUT
Millennials are less likely to opt
out of targeted advertising
than older peers

What actions have you taken to protect your online privacy?
(out of 10 people)

7

Deleted cookies

8
Changed social
media privacy
settings to be
more restrictive

7
6

Uninstalled
an app

6

Research Services

8

Provided false or
incomplete info
on social media

7

Changed browser
settings

5

Opted out of
targeted
advertising

8

8

3

Changed to a
different
website/service

3

Stopped using
an online service

3

4
2
5

Source: IDG Research, 2013 Millennials and Media

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Infographic: How Millennials Feel About Data Targeting & Online Privacy

  • 1. Millennials Insights from Tech Decision Makers & Consumers Attitudes Regarding Data Targeting & Online Privacy We’re moving to an era of public by default, private by effort. Donna Boyd, Social Media Researcher Microsoft Research/NYU How do you feel about companies collecting and analyzing personal data for the purpose of delivering targeted advertising/information to you? * * who have an * This group of Millennials: 18-34 yrs old tech decision interest in technology (e.g. tech marketers, * makers and consumers, both in B2C and B2B) 67% agree “It’s OK with me as long as I get relevant offers, advertising, or information” 64% “Companies having access to my personal data or web behavior makes me feel uneasy” 65% agree 62% “It’s OK with me as long as I save money” “Data targeting is inevitable, regardless if I like it or not” Data targeting can positively impact customer-marketer relationships M M 44% M Of millennials generally notice and appreciate when companies target offers/communications to their interests Millennials 95% 35+ yrs old Have taken action to protect their online privacy BUT Millennials are less likely to opt out of targeted advertising than older peers What actions have you taken to protect your online privacy? (out of 10 people) 7 Deleted cookies 8 Changed social media privacy settings to be more restrictive 7 6 Uninstalled an app 6 Research Services 8 Provided false or incomplete info on social media 7 Changed browser settings 5 Opted out of targeted advertising 8 8 3 Changed to a different website/service 3 Stopped using an online service 3 4 2 5 Source: IDG Research, 2013 Millennials and Media