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Evidence based
librarianship in practice
Using evidence in
health sciences libraries
Lorie Kloda, MLIS, PhD, AHIP
McGill University
Denise Koufogiannakis,MA, MLIS, PhD
University of Alberta
Medical Library Association Annual Meeting, Boston, May 2013
Introductions
1. Your name
2. Your title/position
3. Your city, institution
4. What experience do you have with
evidencebased practice?
Activity 1
identify barriers to
using research findings in your work
What we will cover today
Course objectives
• identify the steps in evidence based practice
• formulate answerable questions relevant to their own
work setting
• define what constitutes evidence in their own work
setting
• identify strategies for locating local or external evidence
to answer their questions
• make use of tools for critically appraising published
research
• provide examples of how evidence can be applied by
health librarians in the real world
Activity 2
what are your "burning" questions?
The EBLIP Process
What is EBLIP?
“an approach to information science that
promotes the collection, interpretation and
integration of valid, important and applicable
user-reported, librarian observed, and
research-derived evidence. The best
available evidence, moderated by user needs
and preferences, is applied to improve the
quality of professional judgements.”
(Booth, 2000)
Why should you care?
“Wisdom means acting with knowledge while
doubting what you know.”
Jeffrey Pfeffer&Robert I. Sutton
A brief history
1997 - Hypothesis article by Jon Eldredge
2000 - MLA Research Section created an
Evidence-Based Librarianship
Implementation Committee
2000 - Eldredge publishes papers that provide
the framework for EBL
2001 - first Evidence Based Librarianship
conference held in Sheffield, UK
2004 - Booth and Brice book on EBIP
2006 - EBLIP journal launches
The 5 A’s of EBLIP
1) Formulate a focused question (Ask)
2) Find the best evidence to help answer that
question (Acquire)
3) Critically appraise what you have found to
ensure the quality of the evidence (Appraise)
4) Apply what you have learned to your
practice (Apply)
5) Evaluate your performance (Assess)
5 A's process
Hayward, 2007, http://www.cch
e.net/info.asp
Is the EBLIP model used?
• The ideal vs reality
• Criticisms of EBLIP
• Barriers to practicing in an evidence based
manner
Barriers to evidence use
• Organizational dynamics
• Lack of time/competing demands on time
• Personal outlook / lack of confidence
• Education and training gaps
• Information needs not being met
• Financial limits
Determinants by level of control
Other considerations
• individual vs group decision making
• influences / biases
• impact of work environment
• types of evidence
• enablers
Widening the model
A revised process:
1. Articulate – come to an understanding of the problem
and articulate it.
2. Assemble – assemble evidence from multiple sources
that are most appropriate to the problem at hand.
3. Assess – place the evidence against all components of
the wider overarching problem. Assess the evidence for
its quantity and quality.
4. Agree – determine the best way forward and if working
with a group, try to achieve consensus based on the
evidence and organisational goals.
5. Adapt –revisit goals and needs. Reflect on the success
of the implementation.
Bringing the components together
Research
Evidence
Professional
knowledge
Local
evidence
Questions to ask yourself
What do I already
know?
What local evidence
is available?
What does the
literature say?
What other
information do I need
to gather?
How does the
information I have
apply to my context?
Make a decision
What worked? What
didn’t? What did I
learn?
PRACTITIONER
Turning theory into
practice: a case
illustration
The case (1/2)
A new distributed undergraduate
medical education program has
begun in the province of British
Columbia. A librarian at the new
location in the northern part of the
province is wondering the best way to
become involved in the medical
curriculum, specifically with the
teaching of EBM skills.
The case (2/2)
After learning more about
undergraduate medical education she
wonders if she should try to become
integrated in the UGME teaching as a
PBL tutor? She wonders if doing so
would have a positive effect on the
medical students, and whether she
can be effective in the role.
How do you think the
librarian should approach
this decision?
What Fyfe and Payne did
1. Looked at the existing literature
o several good studies that provided background re:
librarian role, but nothing that was directly relevant.
Read and examined studies, taking applicable
information.
o research indicated that a librarian can have an effect
on student engagement in EBM training; PBL
involvement can increase respect for the librarian;
PBL involvement can lead to other connections with
students who otherwise wouldn't come to library;
and, such involvement builds good relationships.
What Fyfe and Payne did
2. Decided to give it a try
o took a 2 day PBL tutor training course
o engaged in tutor shadowing to increase confidence
o became a PBL tutor
3. Following the PBL session, was evaluated by
the students, alongside all the tutors
o received comparable ratings to other tutors
o qualitative comments from students were positive
What Fyfe and Payne did
4. Reflection on the process
o reference skills are similar to PBL facilitation skills
o time is a challenge
 was able to negotiate reduced reference hours in
order to continue in PBL role
o The involvement outside a traditional librarian role
led to increased relationships with other tutors and
students
o Led to ideas for possible future research:
 impact on relationship building
 changes in student perceptions of librarians
 impact on future scope of medical practice and
patient interaction
Formulating an
answerable question
Ask
―Questions drive the entire EBL process.
[…] The wording and content of the
questions will determine what kinds
of research designs are needed
to secure answers.”
(J. Eldredge, 2000)
Scenario case study
Burning question case study
Does library instruction help
public health professionals' in asking
good clinical questions?
SPICE question structure
Setting the context (e.g., hospital library, academic
health center)
Perspective the stakeholder(s) (e.g., graduate students,
managers, reference librarians)
Intervention the service being offered (e.g., chat reference,
RefWorks workshops)
Comparison the service to which it is being compared
(optional)
Evaluation the measure used to determine
change/success/impact (e.g., usage statistics,
course grade)
SPICE case study
Setting Department of Health (New Mexico)
Perspective Librarians
Intervention 3 hour instruction session on evidence-based
public health information
Comparison Nothing
Evaluation Number of work-related questions asked;
Sophistication of questions (background vs
foreground)
Librarianship domains
Reference/Enquiries—providing service and access to information that meets
the needs of library users.
Education— Incorporating teaching methods and strategies to educate users
about library resources and how to improve research skills.
LIS Education subset – Specifically pertaining to the professional education of
librarians.
Collections—Building a high-quality collection of print and electronic materials
that is useful, cost-effective and meets the users’ needs.
Management—managing people and resources within an organization. This
includes marketing and promotion as well as human resources.
Information access and retrieval—creating better systems and methods for
information retrieval and access.
Professional Issues—exploring issues that affect librarians as a profession.
(Koufogiannakis, Crumley, and Slater, 2004)
Librarianship domains
• Information access & retrieval
• Collections
• Management
• Education
• Reference
• Professional issues
• [Scholarly communications]
Activity 3
formulate your burning question using
SPICE
Break
please be back by 10:45 a.m.
What counts as
evidence?
Definition of evidence
“the available body of facts or information
indicating whether a belief or proposition is
true or valid”
(Oxford English Dictionary, 2011)
Activity 4
What are some possible evidence
sources we use to make decisions in
health sciences libraries?
Evidence Sources
Hard evidence Soft evidence
Published literature Input from colleagues
Statistics Tacit knowledge
Local research and
evaluation
Feedback from users
Other documents Anecdotal evidence
Facts
Activity 5
For your own burning question, what are
some possible sources of evidence that will
help you make a good decision?
Sources for locating and
creating evidence
Acquire
Locating
Published research
• Databases
• Books, bibliographies
• Mail lists, blogs, word
of mouth
• Conferences
• Systematic
reviews, Evidence
summaries
Creating
Local evidence
• Usage data
• Transaction data
• Evaluation results
• Survey, interview, f
ocus group findings
• Inputs, outputs, out
comes, impact
Locating published evidence
Databases
• Library and information studies
• Management
• Education
• Social sciences
• Health sciences, psychology
http://libvalue.cci.utk.edu/
http://www.informedlibrarian.com/
http://eprints.rclis.org/
Locating published evidence
Conferences
• EBLIP (1-7)
• Health
librarianship, e.g., MLA, CHLA, EAHIL, ICML
• Assessment, e.g., Northumbria
Conference, Library Assessment
Conference
• Academic, e.g., ACRL
• Information
literacy, e.g., LOEX, WILU, LILAC
Locating published evidence
Systematic reviews
http://lis-systematic-reviews.wikispaces.com
Locating published evidence
Evidence summaries
http://ejournals.library.ualberta.ca/index.php/EBLIP
Evidence Based Library and Information
Practice journal, 2006-
>250 evidence summaries
Creating evidence
Data and findings
• Usage data
• Transaction data
• Evaluation results
• Survey, interview, focus group findings
Creating evidence
Sources for local evidence already available
• Library assessment department
• University planning and institutional analysis
• Annual reports
• Internal reports
• "Stats"
Creating evidence
Evidence for case study
Locating evidence
• Databases: LibValue, LISA
• Systematic review wiki
• Journals: JMLA, HILJ, etc.
• Conferences: MLA
• EBLIP Evidence Summary
Creating evidence
Activity 6
1. identify 2-3 sources for locating evidence
to answer your question
2. consider 1 potential source of local
evidence to look into
Lunch break
Critical appraisal
Appraise
Critical appraisal
Weigh up the evidence
• Reliable
• Valid
• Applicable
Checklists help with critical appraisal process
Language is different for interpretive
(qualitative) research
Reliability
1. Results clearly explained
2. Response rate
3. Useful analysis
4. appropriate analysis
5. Results address research question(s)
6. Limitations
7. Conclusions based on actual results
Validity
1. Focused issue/question
2. Conflict of interest
3. Appropriate and replicable method
4. Population and representative sample
5. Validated instrument
Applicability
1. Implications reported in original study
2. Applicability to other populations
3. More information required
ReLIANT
For appraising research on information skills
instruction
Focuses on:
• Study design
• Educational context
• Results
• Relevance
Koufogiannakis, D., Booth, A., & Brettle, A. (2006) Reliant: Reader's Guide to the Literature on
Interventions Addressing the Need for Education and Training. Library & Information Research
30(94), 44-51.
Activity 7
critically appraise Eldredge study using the
ReLIANT checklist
Critical appraisal: the shortcut
Applying evidence in
practice
Apply
Ways to apply evidence
1)The evidence is directly applicable
2)The evidence needs to be locally validated
3)The evidence improves understanding
Reflection
Dealing with the barriers
Enablers of evidence use
• Positive organizational dynamics
• Ongoing education
• Positive personal outlook
• Time
Activity 8
Reflection on applying evidence to your
practice question
Wrap up
Assess
Activity 9
3 things you will take home and act upon

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Evidence based librarianship in practice: Using evidence in health sciences libraries

  • 1. Evidence based librarianship in practice Using evidence in health sciences libraries Lorie Kloda, MLIS, PhD, AHIP McGill University Denise Koufogiannakis,MA, MLIS, PhD University of Alberta Medical Library Association Annual Meeting, Boston, May 2013
  • 2. Introductions 1. Your name 2. Your title/position 3. Your city, institution 4. What experience do you have with evidencebased practice?
  • 3. Activity 1 identify barriers to using research findings in your work
  • 4. What we will cover today
  • 5. Course objectives • identify the steps in evidence based practice • formulate answerable questions relevant to their own work setting • define what constitutes evidence in their own work setting • identify strategies for locating local or external evidence to answer their questions • make use of tools for critically appraising published research • provide examples of how evidence can be applied by health librarians in the real world
  • 6. Activity 2 what are your "burning" questions?
  • 8. What is EBLIP? “an approach to information science that promotes the collection, interpretation and integration of valid, important and applicable user-reported, librarian observed, and research-derived evidence. The best available evidence, moderated by user needs and preferences, is applied to improve the quality of professional judgements.” (Booth, 2000)
  • 9. Why should you care? “Wisdom means acting with knowledge while doubting what you know.” Jeffrey Pfeffer&Robert I. Sutton
  • 10. A brief history 1997 - Hypothesis article by Jon Eldredge 2000 - MLA Research Section created an Evidence-Based Librarianship Implementation Committee 2000 - Eldredge publishes papers that provide the framework for EBL 2001 - first Evidence Based Librarianship conference held in Sheffield, UK 2004 - Booth and Brice book on EBIP 2006 - EBLIP journal launches
  • 11. The 5 A’s of EBLIP 1) Formulate a focused question (Ask) 2) Find the best evidence to help answer that question (Acquire) 3) Critically appraise what you have found to ensure the quality of the evidence (Appraise) 4) Apply what you have learned to your practice (Apply) 5) Evaluate your performance (Assess)
  • 12. 5 A's process Hayward, 2007, http://www.cch e.net/info.asp
  • 13. Is the EBLIP model used? • The ideal vs reality • Criticisms of EBLIP • Barriers to practicing in an evidence based manner
  • 14. Barriers to evidence use • Organizational dynamics • Lack of time/competing demands on time • Personal outlook / lack of confidence • Education and training gaps • Information needs not being met • Financial limits
  • 15. Determinants by level of control
  • 16. Other considerations • individual vs group decision making • influences / biases • impact of work environment • types of evidence • enablers
  • 17. Widening the model A revised process: 1. Articulate – come to an understanding of the problem and articulate it. 2. Assemble – assemble evidence from multiple sources that are most appropriate to the problem at hand. 3. Assess – place the evidence against all components of the wider overarching problem. Assess the evidence for its quantity and quality. 4. Agree – determine the best way forward and if working with a group, try to achieve consensus based on the evidence and organisational goals. 5. Adapt –revisit goals and needs. Reflect on the success of the implementation.
  • 18. Bringing the components together Research Evidence Professional knowledge Local evidence
  • 19. Questions to ask yourself What do I already know? What local evidence is available? What does the literature say? What other information do I need to gather? How does the information I have apply to my context? Make a decision What worked? What didn’t? What did I learn? PRACTITIONER
  • 20. Turning theory into practice: a case illustration
  • 21. The case (1/2) A new distributed undergraduate medical education program has begun in the province of British Columbia. A librarian at the new location in the northern part of the province is wondering the best way to become involved in the medical curriculum, specifically with the teaching of EBM skills.
  • 22. The case (2/2) After learning more about undergraduate medical education she wonders if she should try to become integrated in the UGME teaching as a PBL tutor? She wonders if doing so would have a positive effect on the medical students, and whether she can be effective in the role.
  • 23. How do you think the librarian should approach this decision?
  • 24. What Fyfe and Payne did 1. Looked at the existing literature o several good studies that provided background re: librarian role, but nothing that was directly relevant. Read and examined studies, taking applicable information. o research indicated that a librarian can have an effect on student engagement in EBM training; PBL involvement can increase respect for the librarian; PBL involvement can lead to other connections with students who otherwise wouldn't come to library; and, such involvement builds good relationships.
  • 25. What Fyfe and Payne did 2. Decided to give it a try o took a 2 day PBL tutor training course o engaged in tutor shadowing to increase confidence o became a PBL tutor 3. Following the PBL session, was evaluated by the students, alongside all the tutors o received comparable ratings to other tutors o qualitative comments from students were positive
  • 26. What Fyfe and Payne did 4. Reflection on the process o reference skills are similar to PBL facilitation skills o time is a challenge  was able to negotiate reduced reference hours in order to continue in PBL role o The involvement outside a traditional librarian role led to increased relationships with other tutors and students o Led to ideas for possible future research:  impact on relationship building  changes in student perceptions of librarians  impact on future scope of medical practice and patient interaction
  • 28. ―Questions drive the entire EBL process. […] The wording and content of the questions will determine what kinds of research designs are needed to secure answers.” (J. Eldredge, 2000)
  • 30. Burning question case study Does library instruction help public health professionals' in asking good clinical questions?
  • 31. SPICE question structure Setting the context (e.g., hospital library, academic health center) Perspective the stakeholder(s) (e.g., graduate students, managers, reference librarians) Intervention the service being offered (e.g., chat reference, RefWorks workshops) Comparison the service to which it is being compared (optional) Evaluation the measure used to determine change/success/impact (e.g., usage statistics, course grade)
  • 32. SPICE case study Setting Department of Health (New Mexico) Perspective Librarians Intervention 3 hour instruction session on evidence-based public health information Comparison Nothing Evaluation Number of work-related questions asked; Sophistication of questions (background vs foreground)
  • 33. Librarianship domains Reference/Enquiries—providing service and access to information that meets the needs of library users. Education— Incorporating teaching methods and strategies to educate users about library resources and how to improve research skills. LIS Education subset – Specifically pertaining to the professional education of librarians. Collections—Building a high-quality collection of print and electronic materials that is useful, cost-effective and meets the users’ needs. Management—managing people and resources within an organization. This includes marketing and promotion as well as human resources. Information access and retrieval—creating better systems and methods for information retrieval and access. Professional Issues—exploring issues that affect librarians as a profession. (Koufogiannakis, Crumley, and Slater, 2004)
  • 34. Librarianship domains • Information access & retrieval • Collections • Management • Education • Reference • Professional issues • [Scholarly communications]
  • 35. Activity 3 formulate your burning question using SPICE
  • 36. Break please be back by 10:45 a.m.
  • 38. Definition of evidence “the available body of facts or information indicating whether a belief or proposition is true or valid” (Oxford English Dictionary, 2011)
  • 39. Activity 4 What are some possible evidence sources we use to make decisions in health sciences libraries?
  • 40. Evidence Sources Hard evidence Soft evidence Published literature Input from colleagues Statistics Tacit knowledge Local research and evaluation Feedback from users Other documents Anecdotal evidence Facts
  • 41. Activity 5 For your own burning question, what are some possible sources of evidence that will help you make a good decision?
  • 42. Sources for locating and creating evidence Acquire
  • 43. Locating Published research • Databases • Books, bibliographies • Mail lists, blogs, word of mouth • Conferences • Systematic reviews, Evidence summaries
  • 44. Creating Local evidence • Usage data • Transaction data • Evaluation results • Survey, interview, f ocus group findings • Inputs, outputs, out comes, impact
  • 45. Locating published evidence Databases • Library and information studies • Management • Education • Social sciences • Health sciences, psychology
  • 47. Locating published evidence Conferences • EBLIP (1-7) • Health librarianship, e.g., MLA, CHLA, EAHIL, ICML • Assessment, e.g., Northumbria Conference, Library Assessment Conference • Academic, e.g., ACRL • Information literacy, e.g., LOEX, WILU, LILAC
  • 48. Locating published evidence Systematic reviews http://lis-systematic-reviews.wikispaces.com
  • 49. Locating published evidence Evidence summaries http://ejournals.library.ualberta.ca/index.php/EBLIP Evidence Based Library and Information Practice journal, 2006- >250 evidence summaries
  • 50. Creating evidence Data and findings • Usage data • Transaction data • Evaluation results • Survey, interview, focus group findings
  • 51. Creating evidence Sources for local evidence already available • Library assessment department • University planning and institutional analysis • Annual reports • Internal reports • "Stats"
  • 53. Evidence for case study Locating evidence • Databases: LibValue, LISA • Systematic review wiki • Journals: JMLA, HILJ, etc. • Conferences: MLA • EBLIP Evidence Summary Creating evidence
  • 54. Activity 6 1. identify 2-3 sources for locating evidence to answer your question 2. consider 1 potential source of local evidence to look into
  • 57. Critical appraisal Weigh up the evidence • Reliable • Valid • Applicable Checklists help with critical appraisal process Language is different for interpretive (qualitative) research
  • 58. Reliability 1. Results clearly explained 2. Response rate 3. Useful analysis 4. appropriate analysis 5. Results address research question(s) 6. Limitations 7. Conclusions based on actual results
  • 59. Validity 1. Focused issue/question 2. Conflict of interest 3. Appropriate and replicable method 4. Population and representative sample 5. Validated instrument
  • 60. Applicability 1. Implications reported in original study 2. Applicability to other populations 3. More information required
  • 61. ReLIANT For appraising research on information skills instruction Focuses on: • Study design • Educational context • Results • Relevance Koufogiannakis, D., Booth, A., & Brettle, A. (2006) Reliant: Reader's Guide to the Literature on Interventions Addressing the Need for Education and Training. Library & Information Research 30(94), 44-51.
  • 62. Activity 7 critically appraise Eldredge study using the ReLIANT checklist
  • 65. Ways to apply evidence 1)The evidence is directly applicable 2)The evidence needs to be locally validated 3)The evidence improves understanding Reflection
  • 66. Dealing with the barriers
  • 67. Enablers of evidence use • Positive organizational dynamics • Ongoing education • Positive personal outlook • Time
  • 68. Activity 8 Reflection on applying evidence to your practice question
  • 70. Activity 9 3 things you will take home and act upon