SlideShare una empresa de Scribd logo
1 de 13
CLARITY OF OFFER
CLARITY OF OFFER “Clarity of Offer is the state of being clear, where all elements of the programme of any facility and/or organization are consistent with and supportive of each other and work in harmony towards a stated end.  Clarity of Offer ensures efficient communications with the consumer.  Clarity of Offer  is the continuous integrated expression of a given statement in the marketplace and is expressed in each of the following elements within a given facility namely: Products, Service, Communications, and Environment”
CLARITY OF OFFER “Marketing is the aggregate of activities necessary to develop relationships and influence perceptions to a planned end”
CLARITY OF OFFER Its originsCN Tower How it works4 Disciplined Steps The benefitsControl, Clarity
CLARITY OF OFFER Step One      Information Gathering Step Two      Decision Framework Step Three    	Program Elements Step Four     Management
CLARITY OF OFFER Step One:    Information Gathering ,[object Object]
Performance Review
Problems and Opportunities
Marketing Objective(s) and Strategies,[object Object]
CLARITY OF OFFER ,[object Object],Detail the values and terms of reference  expressed in the Philosophy  that become the standards of performance against which all marketing program judgments are made ,[object Object],A point by point question expansion of the Philosophy that deliberately forces a response
CLARITY OF OFFER Step Three: 	The Four Program Elements ,[object Object],“…the collection of elements  within a range of merchandise or services  .. …the products offered to the consumers.” .      Service “… the consumer’s face to face encounter with the facility and its full, part time and volunteer staff”
 CLARITY OF OFFER ,[object Object],    “.. the formal communications of an institution: advertising, promotion, public relations, publicity, visual and graphic identity, formal signage, publications, etc.” ,[object Object],    “.. The physical setting, where the transaction takes place, where the product is purchased, where the service is provided and embraces: location, layout, presentation, décor and housekeeping.”

Más contenido relacionado

Similar a Clarity Of Offer In Power Point November 29 2009

Similar a Clarity Of Offer In Power Point November 29 2009 (20)

7 ps
7 ps7 ps
7 ps
 
043_Ritika Agarwal_BBA_303.pdf
043_Ritika Agarwal_BBA_303.pdf043_Ritika Agarwal_BBA_303.pdf
043_Ritika Agarwal_BBA_303.pdf
 
Business research report
Business research reportBusiness research report
Business research report
 
MM 1 Unit 1 MBA (1).pptx
MM 1 Unit 1 MBA (1).pptxMM 1 Unit 1 MBA (1).pptx
MM 1 Unit 1 MBA (1).pptx
 
Marketing function
Marketing function Marketing function
Marketing function
 
207911613 naan-ee
207911613 naan-ee207911613 naan-ee
207911613 naan-ee
 
01 marketing concepts
01 marketing concepts01 marketing concepts
01 marketing concepts
 
01 marketing concepts
01 marketing concepts01 marketing concepts
01 marketing concepts
 
Marketing management
Marketing managementMarketing management
Marketing management
 
KEY CONCEPTS OF MARKETING PROCESS
KEY CONCEPTS OF MARKETING PROCESSKEY CONCEPTS OF MARKETING PROCESS
KEY CONCEPTS OF MARKETING PROCESS
 
MARKETING POWERPOINT
MARKETING POWERPOINTMARKETING POWERPOINT
MARKETING POWERPOINT
 
Marketing mix
Marketing mixMarketing mix
Marketing mix
 
Marketing vs Advertising by J.R. Atkins MBA
Marketing vs Advertising by J.R. Atkins MBAMarketing vs Advertising by J.R. Atkins MBA
Marketing vs Advertising by J.R. Atkins MBA
 
Marketing mix
Marketing mixMarketing mix
Marketing mix
 
G0364045
G0364045G0364045
G0364045
 
Unit1 introduction
Unit1 introductionUnit1 introduction
Unit1 introduction
 
unit 1.pptx
unit 1.pptxunit 1.pptx
unit 1.pptx
 
Dr. V. Ramadevi, Department of Management.
Dr. V. Ramadevi, Department of Management.Dr. V. Ramadevi, Department of Management.
Dr. V. Ramadevi, Department of Management.
 
STUDY4JOB.COM Introduction to marketing management (SOURCE: SMU)
STUDY4JOB.COM     Introduction to marketing management (SOURCE: SMU)STUDY4JOB.COM     Introduction to marketing management (SOURCE: SMU)
STUDY4JOB.COM Introduction to marketing management (SOURCE: SMU)
 
Marketing Management
Marketing ManagementMarketing Management
Marketing Management
 

Clarity Of Offer In Power Point November 29 2009

  • 1.
  • 3. CLARITY OF OFFER “Clarity of Offer is the state of being clear, where all elements of the programme of any facility and/or organization are consistent with and supportive of each other and work in harmony towards a stated end. Clarity of Offer ensures efficient communications with the consumer. Clarity of Offer is the continuous integrated expression of a given statement in the marketplace and is expressed in each of the following elements within a given facility namely: Products, Service, Communications, and Environment”
  • 4. CLARITY OF OFFER “Marketing is the aggregate of activities necessary to develop relationships and influence perceptions to a planned end”
  • 5. CLARITY OF OFFER Its originsCN Tower How it works4 Disciplined Steps The benefitsControl, Clarity
  • 6. CLARITY OF OFFER Step One Information Gathering Step Two Decision Framework Step Three Program Elements Step Four Management
  • 7.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 16.