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                           Understand




Test

                                 Analyse



               Prototype
Collaborative R&D
   Partners                 Issues         Motivations




  Principles               Prototypes      Sustainability




  +15 partners           +150 insights         +£300K
+400 participants        +30 prototypes   investment raised
Capability required to
 Capacity to meet future                     deploy technology
 demand



Cost effectiveness
                                                        Maturity of
                                                        technology

  Strategic fit with                             Technical fit with ICT
  customer needs                                 roadmap




                       Customer & Business Drivers
Future Scenarios
                           Need
Digital by    Digital by
Demand         Desire      Access

                           Use
Digital by    Digital by
Constraint     Default
                           Behaviour

                           Context
What if…
                   COULD…                            TO…           PROVIDING…




Care homes      Assess       Care homes        Understand         Advice
                                               their condition
Carers          Care for     Carers            Track their        Data
                                               improvement
Commissioners   Commission   Commissioners     Incentivise self   Insight
                                               management
Communities     Engage       Communities       Facilitate         Internet access
                                               transactions
Day care centre Design       Day care centre                      Networks
Designers       Enable       Designers                            Space
Entrepreneurs   Involve      Entrepreneurs                        Support
H&W boards      Provide      H&W boards                           Technology
ICT suppliers   Prioritise   ICT suppliers
Users           Understand   Users
What if…
                   COULD…                          TO…           PROVIDING…




Care homes      Assess       Care homes      Understand         Advice
                                             their condition
Carers          Care for     Carers          Track their        Data
                                             improvement
Commissioners   Commission   Commissioners   Incentivise self   Insight
                                             management
Communities     Engage       Communities     Facilitate         Internet access
                                             transactions
Day care centre Design       Day care centre X                  Networks
Designers       Enable       Designers       X                  Space
Entrepreneurs   Involve      Entrepreneurs   X                  Support
H&W boards      Provide      H&W boards      X                  Technology
ICT suppliers   Prioritise   ICT suppliers   X                  X
Users           Understand   Users           X                  X
Areas for Collaboration

  Visualise scenarios on key areas


  Map out trends in behaviour & need

  Prototype solutions with users/sector

  Business development for care sector

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Social by Design

  • 1. Recommend Understand Test Analyse Prototype
  • 2. Collaborative R&D Partners Issues Motivations Principles Prototypes Sustainability +15 partners +150 insights +£300K +400 participants +30 prototypes investment raised
  • 3. Capability required to Capacity to meet future deploy technology demand Cost effectiveness Maturity of technology Strategic fit with Technical fit with ICT customer needs roadmap Customer & Business Drivers
  • 4. Future Scenarios Need Digital by Digital by Demand Desire Access Use Digital by Digital by Constraint Default Behaviour Context
  • 5. What if… COULD… TO… PROVIDING… Care homes Assess Care homes Understand Advice their condition Carers Care for Carers Track their Data improvement Commissioners Commission Commissioners Incentivise self Insight management Communities Engage Communities Facilitate Internet access transactions Day care centre Design Day care centre Networks Designers Enable Designers Space Entrepreneurs Involve Entrepreneurs Support H&W boards Provide H&W boards Technology ICT suppliers Prioritise ICT suppliers Users Understand Users
  • 6. What if… COULD… TO… PROVIDING… Care homes Assess Care homes Understand Advice their condition Carers Care for Carers Track their Data improvement Commissioners Commission Commissioners Incentivise self Insight management Communities Engage Communities Facilitate Internet access transactions Day care centre Design Day care centre X Networks Designers Enable Designers X Space Entrepreneurs Involve Entrepreneurs X Support H&W boards Provide H&W boards X Technology ICT suppliers Prioritise ICT suppliers X X Users Understand Users X X
  • 7. Areas for Collaboration Visualise scenarios on key areas Map out trends in behaviour & need Prototype solutions with users/sector Business development for care sector

Notas del editor

  1. StageWe helpEvaluatePublic services understand the impact on their service of new uses of ICT used by customersPrototypeCommunities & small businesses to prototype solutions to local challengesValidatePublic services test new technologies that can help meet their customer needsRecommendLocal organisations in Kent develop options for future models for their services