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Competition for  Library Services For the Inspiration, Innovation, and Celebration Conference for Librarians Dr. Larry Nash White East Carolina University
Learning Walkabout ,[object Object],[object Object],[object Object]
Is there competition for library services?
A Networked World
It’s a flat World High tech, High touch, Individualization
The public’s perception of libraries…
We offer quality services…
The latest technology applications…
We are change agents and proactive responders to challenges and problems…
[object Object]
√   You are not the  ONLY  provider of library and information services in your area. √   You may not even be the  BEST  provider of library and information services in your area. √   You may not even be the  FIRST  provider that your customers think of when obtaining library and information services. √   Someone would take  YOUR  customers from you in a  New York minute if  YOU  let them!  And THEY are trying !
The Competitors… ,[object Object],[object Object],[object Object]
Libraries compete with other libraries and government agencies… Libraries compete for: Staffing  Resources  Collaborators  Partners Opportunities  Appreciation  Support  Technology  Market Share  Existing Customers  New Customers  Finances   ???
The Tangibles…
New book technologies…
Social networking
The 800 hundred pound gorilla in the room… What if … Articles and book chapters as 99¢ downloads / rentals? Google Docs and Spreadsheets - Google Calendar - Google Base - Google Maps - Google Wallet /Cart - G-Mail – GTalk – Google Scholar – Google Phone -  IGoogle -
Search Engines galore…
A few more library service competitors… Abrams, Steven.  “ Social Libraries and Librarians: Collaboration, Cooperation, Sharing, Storytelling, and Networking.” SLIS Johannesburg: August 24, 2007.
Did I say there were a few more? Abrams, Steven.  “ Social Libraries and Librarians: Collaboration, Cooperation, Sharing, Storytelling, and Networking.” SLIS Johannesburg: August 24, 2007.
There are more than a few… Abrams, Steven.  “ Social Libraries and Librarians: Collaboration, Cooperation, Sharing, Storytelling, and Networking.” SLIS Johannesburg: August 24, 2007.
More detailed information and access…
Flexibility of access…
Books-by-demand printing…
The Potentials…
The Hidden Competitors…
A dome scratcher… ,[object Object],[object Object]
A dome scratcher… ,[object Object],[object Object],[object Object]
A dome scratcher… ,[object Object],[object Object],[object Object],[object Object]
The Hidden… In your town ??? Video Retailers ??? Youth Programs ??? Schools (All types) ??? Reading Programs/Support ??? Libraries ??? Internet Products / Services ??? Compact Disc Retail ??? Bookstores ??? After-school programs
Library Closures ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Academic libraries are not immune… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Competitor facts… ,[object Object],[object Object],[object Object],[object Object],[object Object]
So how do we compete?
Stop being comfortable…
And do something! “ We librarians must learn that when we study something to death, …  Death was not our original goal .”  Steven Abram, Vice President,  Innovation, Sirsi Dynix
Be proactive!
Competitive Responses ,[object Object],[object Object],[object Object],[object Object],[object Object]
Competitive Responses ,[object Object],[object Object],[object Object],[object Object],[object Object]
A Flat World Library  Biblioteca de Santiago
Pending research on competition ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Being a librarian in a competitive economy is not too bad…
The end of the walkabout… ,[object Object],[object Object],[object Object],[object Object]

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Competition For Library Services

  • 1. Competition for Library Services For the Inspiration, Innovation, and Celebration Conference for Librarians Dr. Larry Nash White East Carolina University
  • 2.
  • 3. Is there competition for library services?
  • 5. It’s a flat World High tech, High touch, Individualization
  • 6. The public’s perception of libraries…
  • 7. We offer quality services…
  • 8. The latest technology applications…
  • 9. We are change agents and proactive responders to challenges and problems…
  • 10.
  • 11. You are not the ONLY provider of library and information services in your area. √ You may not even be the BEST provider of library and information services in your area. √ You may not even be the FIRST provider that your customers think of when obtaining library and information services. √ Someone would take YOUR customers from you in a New York minute if YOU let them! And THEY are trying !
  • 12.
  • 13. Libraries compete with other libraries and government agencies… Libraries compete for: Staffing Resources Collaborators Partners Opportunities Appreciation Support Technology Market Share Existing Customers New Customers Finances ???
  • 17. The 800 hundred pound gorilla in the room… What if … Articles and book chapters as 99¢ downloads / rentals? Google Docs and Spreadsheets - Google Calendar - Google Base - Google Maps - Google Wallet /Cart - G-Mail – GTalk – Google Scholar – Google Phone - IGoogle -
  • 19. A few more library service competitors… Abrams, Steven. “ Social Libraries and Librarians: Collaboration, Cooperation, Sharing, Storytelling, and Networking.” SLIS Johannesburg: August 24, 2007.
  • 20. Did I say there were a few more? Abrams, Steven. “ Social Libraries and Librarians: Collaboration, Cooperation, Sharing, Storytelling, and Networking.” SLIS Johannesburg: August 24, 2007.
  • 21. There are more than a few… Abrams, Steven. “ Social Libraries and Librarians: Collaboration, Cooperation, Sharing, Storytelling, and Networking.” SLIS Johannesburg: August 24, 2007.
  • 22. More detailed information and access…
  • 27.
  • 28.
  • 29.
  • 30. The Hidden… In your town ??? Video Retailers ??? Youth Programs ??? Schools (All types) ??? Reading Programs/Support ??? Libraries ??? Internet Products / Services ??? Compact Disc Retail ??? Bookstores ??? After-school programs
  • 31.
  • 32.
  • 33.
  • 34. So how do we compete?
  • 36. And do something! “ We librarians must learn that when we study something to death, … Death was not our original goal .” Steven Abram, Vice President, Innovation, Sirsi Dynix
  • 38.
  • 39.
  • 40. A Flat World Library Biblioteca de Santiago
  • 41.
  • 42. Being a librarian in a competitive economy is not too bad…
  • 43.