CIFAS required a robust database system that could support and render all these activities faster, and in real-time. One that could be securely assessed by all CIFAS Members and Agencies. The new system needed to be technically advanced to ensure accuracy, and also scalable to meet future requirements.

1. casestudy
CIFAS
When the world
changes, you know
who you can count on
About CIFAS
CIFAS is the UK’s Fraud Prevention Service, dedicated to the prevention of financial crime and staff
fraud. A not-for-profit membership association, the client is accessed by more than 260 financial
organisations, primarily from the UK. Member organisations exchange details of applications for
products or services that have failed verification checks and are confirmed to be fraudulent. They
also exchange information about fraudulent insurance claims, and accounts being fraudulently
misused.
When a CIFAS member organisation identifies a fraud, it places a warning against the address or
addresses linked to that application or account. Any member organisation subsequently checking
the marked address sees the warning and then takes extra precaution against it, verifying whether
the address is genuine or not. This also protects the address from further misuse.
theIr requIrement
CIFAS required a robust database system that could support and render all these activities faster,
and in real-time. One that could be securely assessed by all CIFAS Members and Agencies. The new
system needed to be technically advanced to ensure accuracy, and also scalable to meet future
requirements.
ChAllengeS they were FACIng
Logica has been The client’s existing system could not keep up with the fast-changing advancements in technology
instrumental in that fraudsters had begun resorting to. Added to this, the frequency of financial frauds were also on
an increase in proportion to the growth of CIFAS’s operations. It was imperative for them to have a
delivering the single robust database system that was equally sophisticated technically and resilient.
most important The present system was also not scalable, which was a problem given the growing strength of the
change to the way organisation’s size. The system was also not up-to-speed in response. It needed to be able to provide
instant, real-time information on frauds, and be securely accessible by members, independently.
CIFAS has operated Their existing system could not provide them with these features, which in turn was affecting the
in its 15-year history. performance and effectiveness of the organisation.
Hugh Norton-Amor
Deputy Chief Executive, CIFAS

2. Your vision,
our challenge
our SolutIon
We developed a smart, future-proof database system for CIFAS, called the Fraud Investigation
Database (FIND). The system was not only fast but also intuitive and simple to utilise. It offered a
comprehensive set of web service interfaces that could be easily accessed and used by all CIFAS
Members and Agencies. It was scalable in nature as well to meet the future needs of the company.
We also enhanced their existing data systems by allowing access to separate fraud-related data
within the same systems.
A SuCCeSS Story
CIFAS was now able to optimise resources, and manage operations with better productivity.
Our solution enhanced the security of their highly sensitive data and had a faster response time
compared to their old system. It allowed secured data-sharing by CIFAS members, enabling them
to access information online instantly in real-time, anytime. The new services thus increased the
efficiency with which members could investigate frauds and record new frauds.
why work wIth logICA?
We have, over the years, helped clients across the financial services sector. We have created agile
systems that have helped our clients adapt to rapidly-changing markets, and brought them closer to
their customers. Our business consulting led approach is specifically tailored to you, to bring you the
innovative service models you need.
logica Logica is a business and technology service company, employing 39,000 people. It provides business consulting, systems integration and
250 Brook Drive outsourcing to clients around the world, including many of Europe’s largest businesses. Logica creates value for clients by successfully
Green Park integrating people, business and technology. It is committed to long term collaboration, applying insight to create innovative answers to
clients’ business needs. Logica is listed on both the London Stock Exchange and Euronext (Amsterdam) (LSE: LOG; Euronext: LOG).
Reading RG2 6UA More information is available at www.logica.com
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