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Target Market Worksheet (Business-to-Consumer)
Knowing who your customers are is an important step in the marketing process. Use this
worksheet to map out a detailed profile of your ideal customer and target market for your
product or service. Use your past customer records, customer surveys, public records and
industry information to help fill in the details.


    Products or services this
                   applies to


WHO ARE MY CUSTOMERS?

                   Age range

                      Gender     % Male:                                                     % Female :

                    Ethnicity

                Income range

                  Occupation

                   Education     High School                |       University     |        Post graduate         |       Trade school     |   Military

                Marital status   Single        |       In a Relationship               | Married          |   Divorced/Separated

          Number of children     0     |           1        |         2       |    3          |       4       |       5     |       6+

                                 Marriage | New car |                         House purchase | Started new business | New child
             Major life events
                                 Retirement |                   Divorce | Bankruptcy

                   Pet owner     Yes       |           No       |     Unknown           |     Doesn’t matter

                     Religion

 Are my customers good with
                                 Not at all |               Poor proficiency |                Competent |             Better than average        |   Expert level
               technology?

WHERE CAN I FIND MY CUSTOMERS?

          Where do they live?

        Where do they work?

    How far are my customers
          from my business?

    My customers prefer to be    Phone             |    Email             |   Postal mail         |       Social media          |    Fax   |    SMS
               contacted by:     Instant message/live chat

     Where do my customers
                 hang out?

Associations or clubs that my
         customers belong to

© Copyright 2012 ProfitFuzion.com. Feel free to use and distribute this worksheet so long as the attribution
remains intact. Visit www.ProfitFuzion.com for more marketing & copywriting resources.
Ph: 619-550-2193 ▪ info@ProfitFuzion.com ▪ facebook.com/profitfuzion


Target Market Worksheet (Continued)
CUSTOMER PURCHASING BEHAVIOR

   New versus repeat customers
                                      % New customers per month:                            | % Repeat customers per month:
 How do they prefer to buy your
                                      Physical store | Online store (internet) | Face-to-face representative | Phone
              product/service?

   Purchasing frequency for my
            products/services?        # Per Year:                   | # per month:                           | # per week:

     How price tolerant are your Bargain Shopper                                                                                 Value Shopper
                    customers?     (Not tolerant) 0           1     2      3       4    5          6     7       8       9   10 (Very tolerant)
                                      Search engine rank | Fashion/trends | Price | Reviews | Social media

            Primary influencers       Word of mouth | Blogs | Seminars | Magazines | Associations/clubs

                                      Celebrities | Comparison shopping sites | Newspapers | Books
        My product/service is a:      Necessity     |       Occasional luxury           |      Extravagant luxury

   What do my customers value
      most about my products/         Low prices        |   Availability       |   Quality     |       Service       |   Special features
                    services?

                               #1)
   Why do your customers need
                               #2)
        your product/services?
                               #3)
CUSTOMER LIFESTYLE
              Attitudes & beliefs

   How often do they use social
                                      0 times/day | 1-5 times/day | 6-10 times/day | 10-15 times/day | 15+ times/day
                       media?

        What magazines are my
  customers most likely to read?

                               #1)
          What websites are my
                               #2)
           customers visiting?
                               #3)

                                    #1)

                                 #2)
  Top hobbies/activities that my
        customers enjoy doing #3)
                                    #4)

                                    #5)


© Copyright 2012 ProfitFuzion.com. Feel free to use and distribute this worksheet so long as the attribution
remains intact. Visit www.ProfitFuzion.com for more marketing & copywriting resources.

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Target Market Worksheet (Business to Consumer)

  • 1. Ph: 619-550-2193 ▪ info@ProfitFuzion.com ▪ facebook.com/profitfuzion Target Market Worksheet (Business-to-Consumer) Knowing who your customers are is an important step in the marketing process. Use this worksheet to map out a detailed profile of your ideal customer and target market for your product or service. Use your past customer records, customer surveys, public records and industry information to help fill in the details. Products or services this applies to WHO ARE MY CUSTOMERS? Age range Gender % Male: % Female : Ethnicity Income range Occupation Education High School | University | Post graduate | Trade school | Military Marital status Single | In a Relationship | Married | Divorced/Separated Number of children 0 | 1 | 2 | 3 | 4 | 5 | 6+ Marriage | New car | House purchase | Started new business | New child Major life events Retirement | Divorce | Bankruptcy Pet owner Yes | No | Unknown | Doesn’t matter Religion Are my customers good with Not at all | Poor proficiency | Competent | Better than average | Expert level technology? WHERE CAN I FIND MY CUSTOMERS? Where do they live? Where do they work? How far are my customers from my business? My customers prefer to be Phone | Email | Postal mail | Social media | Fax | SMS contacted by: Instant message/live chat Where do my customers hang out? Associations or clubs that my customers belong to © Copyright 2012 ProfitFuzion.com. Feel free to use and distribute this worksheet so long as the attribution remains intact. Visit www.ProfitFuzion.com for more marketing & copywriting resources.
  • 2. Ph: 619-550-2193 ▪ info@ProfitFuzion.com ▪ facebook.com/profitfuzion Target Market Worksheet (Continued) CUSTOMER PURCHASING BEHAVIOR New versus repeat customers % New customers per month: | % Repeat customers per month: How do they prefer to buy your Physical store | Online store (internet) | Face-to-face representative | Phone product/service? Purchasing frequency for my products/services? # Per Year: | # per month: | # per week: How price tolerant are your Bargain Shopper Value Shopper customers? (Not tolerant) 0 1 2 3 4 5 6 7 8 9 10 (Very tolerant) Search engine rank | Fashion/trends | Price | Reviews | Social media Primary influencers Word of mouth | Blogs | Seminars | Magazines | Associations/clubs Celebrities | Comparison shopping sites | Newspapers | Books My product/service is a: Necessity | Occasional luxury | Extravagant luxury What do my customers value most about my products/ Low prices | Availability | Quality | Service | Special features services? #1) Why do your customers need #2) your product/services? #3) CUSTOMER LIFESTYLE Attitudes & beliefs How often do they use social 0 times/day | 1-5 times/day | 6-10 times/day | 10-15 times/day | 15+ times/day media? What magazines are my customers most likely to read? #1) What websites are my #2) customers visiting? #3) #1) #2) Top hobbies/activities that my customers enjoy doing #3) #4) #5) © Copyright 2012 ProfitFuzion.com. Feel free to use and distribute this worksheet so long as the attribution remains intact. Visit www.ProfitFuzion.com for more marketing & copywriting resources.