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Metrics that Matter
Supply Chain Insights LLC Copyright © 2015, p. 2
Get Prepared
Supply Chain Insights LLC Copyright © 2015, p. 3
Books for Your Bookshelf
Self-published
September 2014
Wiley
December 2014
Wiley
December 2012
Supply Chain Insights LLC Copyright © 2015, p. 4
Today’s Supply Chain is Stuck
Supply Chain Insights LLC Copyright © 2015, p. 5
Industry Overview
Supply Chain Insights LLC Copyright © 2015, p. 6
Why?
Supply Chain Insights LLC Copyright © 2015, p. 7
Demand
Signal
Accurate Weekly
Forecasting is ...
Delay from
Purchase to
Signal
What is Demand?
* Represents emerging markets
Supply Chain Insights LLC Copyright © 2015, p. 8
Fallacy #1: Functional Excellence
#sciwebinar
Supply Chain Insights LLC Copyright © 2015, p. 9
Fallacy #2: A Project-based Focus
#sciwebinar
Supply Chain Insights LLC Copyright © 2015, p. 10
Companies Get More Serious
With A Recession: But Cannot Sustain It
#sciwebinar
Supply Chain Insights LLC Copyright © 2015, p. 11
What We Expected
Supply Chain Insights LLC Copyright © 2015, p. 12
A Supply Chain
is a Complex System
with Complex
Processes
with Increasing
Complexity
What we Learned….
#sciwebinar
Supply Chain Insights LLC Copyright © 2015, p. 13
The Supply Chain Effective Frontier
#sciwebinar
Supply Chain Insights LLC Copyright © 2015, p. 14
Correlations to Market Capitalization
#sciwebinar
Supply Chain Insights LLC Copyright © 2015, p. 15
Orbit Chart: Wal-Mart
(Inventory Turns and Operating Margin)
#sciwebinar
Supply Chain Insights LLC Copyright © 2015, p. 16
Orbit Chart: Apple
(Inventory Turns and Operating Margin)
#sciwebinar
Supply Chain Insights LLC Copyright © 2015, p. 17
Orbit Charts: Dow Chemical Company
#sciwebinar
Supply Chain Insights LLC Copyright © 2015, p. 18
Orbit Charts: Mattel, Inc.
(Inventory Turns versus Operating Margin)
#sciwebinar
Supply Chain Insights LLC Copyright © 2015, p. 19
Orbit Chart: Procter & Gamble
(Inventory Turns and Operating Margin)
#sciwebinar
Supply Chain Insights LLC Copyright © 2015, p. 20
Overall Network: Inventory Turns versus
Operating Margin 2006-2012
#sciwebinar
Supply Chain Insights LLC Copyright © 2015, p. 21
Measuring Supply Chain Improvement
Overall Ranking per Company
• Balance: Return on Invested Capital & Revenue Growth Vector Trajectory (30%)
• Strength: Inventory Turns & Operating Margin Vector Trajectory (30% of score)
• Resiliency: Inventory Turns & Operating Margin Mean Distance (30%)
Supply Chain Insights LLC Copyright © 2015, p. 22
Supply Chains to Admire Methodology
Performance
Beats the industry
average for operating
margin, inventory turns
and ROIC for 2006-
2014 and 2009-2014
Improvement
Ranks above peer
group average on
The Supply Chain
Index for 2006-
2014 or 2009-2014
+
Supply Chain Insights LLC Copyright © 2015, p. 23
An Example: Food
#sciwebinar
Supply Chain Insights LLC Copyright © 2015, p. 24
Annual Study: Supply Chains To Admire
Supply Chains to Admire 2015 to be Announced at the Supply
Chain Insights Global Summit on September 9th and 10th
Supply Chain Insights LLC Copyright © 2015, p. 25
Comparing Companies
Strong in turns
… but
unbalanced
Both 1 and 3 have balance … but
company 1 knows how to
rebound after the financial crisis
 resilience
Driving Results
Supply Chain Insights LLC Copyright © 2015, p. 27
• Leadership
• Building of talent
• Outside-in processes
• Horizontal process focus
• Active and intentional design
• Supply chain planning
What Makes a Difference
Supply Chain Insights LLC Copyright © 2015, p. 28
Right Stuff?
Supply Chain Insights LLC Copyright © 2015, p. 29
Growing Talent Gap
Supply Chain Insights LLC Copyright © 2015, p. 30
Losing Ground
Supply Chain Insights LLC Copyright © 2015, p. 31
What does this Say to You?
Supply Chain Insights LLC Copyright © 2015, p. 32
State of IT Systems
Supply Chain Insights LLC Copyright © 2015, p. 33
The Role of ERP
Supply Chain Insights LLC Copyright © 2015, p. 34
IT Systems:
Importance & Satisfaction by Role & Supply Chain
Supply Chain Insights LLC Copyright © 2015, p. 35
State of Planning
Supply Chain Insights LLC Copyright © 2015, p. 36
Get Prepared
Supply Chain Insights LLC Copyright © 2015, p. 37
Supply Chain Insights LLC Copyright © 2015, p. 38
• It is not an evolution
• We are defining new
practices
• Learn, to unlearn, to relearn
Get Prepared
Supply Chain Insights LLC Copyright © 2015, p. 39
Questions?
Supply Chain Insights LLC Copyright © 2015, p. 42
Founder: Lora Cecere
• Founder of Supply Chain Insights
• “LinkedIn Influencer”
• Guest blog for Forbes
• Author of 3 books: Bricks Matter (2012), Shaman’s Journal (2014)
and Supply Chain Metrics That Matter (December 2014)
• Partner at Altimeter Group (leader in open research)
• 7 years of Management Experience leading Analyst Teams at Gartner
and AMR Research
• 8 years Experience in Marketing and Selling Supply Chain Software at
Descartes Systems Group and Manugistics (now JDA)
• 15 Years Leading teams in Manufacturing and Distribution operations for
Clorox, Kraft/General Foods, Nestle/Dreyers Grand Ice Cream and
Procter & Gamble.
Contact Information:
• Email: lora.cecere@supplychaininsights.com
• Blog: www.supplychainshaman.com (6000 pageviews/month)
• Forbes: http://www.forbes.com/search/?q=lora+cecere
• Twitter: lcecere (5750 followers)
• LinkedIn: linkedin.com/pub/lora-cecere/0/196/573 (35,000 followers)

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Presentation for the Demand-Driven Institute Conference on Friday

  • 2. Supply Chain Insights LLC Copyright © 2015, p. 2 Get Prepared
  • 3. Supply Chain Insights LLC Copyright © 2015, p. 3 Books for Your Bookshelf Self-published September 2014 Wiley December 2014 Wiley December 2012
  • 4. Supply Chain Insights LLC Copyright © 2015, p. 4 Today’s Supply Chain is Stuck
  • 5. Supply Chain Insights LLC Copyright © 2015, p. 5 Industry Overview
  • 6. Supply Chain Insights LLC Copyright © 2015, p. 6 Why?
  • 7. Supply Chain Insights LLC Copyright © 2015, p. 7 Demand Signal Accurate Weekly Forecasting is ... Delay from Purchase to Signal What is Demand? * Represents emerging markets
  • 8. Supply Chain Insights LLC Copyright © 2015, p. 8 Fallacy #1: Functional Excellence #sciwebinar
  • 9. Supply Chain Insights LLC Copyright © 2015, p. 9 Fallacy #2: A Project-based Focus #sciwebinar
  • 10. Supply Chain Insights LLC Copyright © 2015, p. 10 Companies Get More Serious With A Recession: But Cannot Sustain It #sciwebinar
  • 11. Supply Chain Insights LLC Copyright © 2015, p. 11 What We Expected
  • 12. Supply Chain Insights LLC Copyright © 2015, p. 12 A Supply Chain is a Complex System with Complex Processes with Increasing Complexity What we Learned…. #sciwebinar
  • 13. Supply Chain Insights LLC Copyright © 2015, p. 13 The Supply Chain Effective Frontier #sciwebinar
  • 14. Supply Chain Insights LLC Copyright © 2015, p. 14 Correlations to Market Capitalization #sciwebinar
  • 15. Supply Chain Insights LLC Copyright © 2015, p. 15 Orbit Chart: Wal-Mart (Inventory Turns and Operating Margin) #sciwebinar
  • 16. Supply Chain Insights LLC Copyright © 2015, p. 16 Orbit Chart: Apple (Inventory Turns and Operating Margin) #sciwebinar
  • 17. Supply Chain Insights LLC Copyright © 2015, p. 17 Orbit Charts: Dow Chemical Company #sciwebinar
  • 18. Supply Chain Insights LLC Copyright © 2015, p. 18 Orbit Charts: Mattel, Inc. (Inventory Turns versus Operating Margin) #sciwebinar
  • 19. Supply Chain Insights LLC Copyright © 2015, p. 19 Orbit Chart: Procter & Gamble (Inventory Turns and Operating Margin) #sciwebinar
  • 20. Supply Chain Insights LLC Copyright © 2015, p. 20 Overall Network: Inventory Turns versus Operating Margin 2006-2012 #sciwebinar
  • 21. Supply Chain Insights LLC Copyright © 2015, p. 21 Measuring Supply Chain Improvement Overall Ranking per Company • Balance: Return on Invested Capital & Revenue Growth Vector Trajectory (30%) • Strength: Inventory Turns & Operating Margin Vector Trajectory (30% of score) • Resiliency: Inventory Turns & Operating Margin Mean Distance (30%)
  • 22. Supply Chain Insights LLC Copyright © 2015, p. 22 Supply Chains to Admire Methodology Performance Beats the industry average for operating margin, inventory turns and ROIC for 2006- 2014 and 2009-2014 Improvement Ranks above peer group average on The Supply Chain Index for 2006- 2014 or 2009-2014 +
  • 23. Supply Chain Insights LLC Copyright © 2015, p. 23 An Example: Food #sciwebinar
  • 24. Supply Chain Insights LLC Copyright © 2015, p. 24 Annual Study: Supply Chains To Admire Supply Chains to Admire 2015 to be Announced at the Supply Chain Insights Global Summit on September 9th and 10th
  • 25. Supply Chain Insights LLC Copyright © 2015, p. 25 Comparing Companies Strong in turns … but unbalanced Both 1 and 3 have balance … but company 1 knows how to rebound after the financial crisis  resilience
  • 27. Supply Chain Insights LLC Copyright © 2015, p. 27 • Leadership • Building of talent • Outside-in processes • Horizontal process focus • Active and intentional design • Supply chain planning What Makes a Difference
  • 28. Supply Chain Insights LLC Copyright © 2015, p. 28 Right Stuff?
  • 29. Supply Chain Insights LLC Copyright © 2015, p. 29 Growing Talent Gap
  • 30. Supply Chain Insights LLC Copyright © 2015, p. 30 Losing Ground
  • 31. Supply Chain Insights LLC Copyright © 2015, p. 31 What does this Say to You?
  • 32. Supply Chain Insights LLC Copyright © 2015, p. 32 State of IT Systems
  • 33. Supply Chain Insights LLC Copyright © 2015, p. 33 The Role of ERP
  • 34. Supply Chain Insights LLC Copyright © 2015, p. 34 IT Systems: Importance & Satisfaction by Role & Supply Chain
  • 35. Supply Chain Insights LLC Copyright © 2015, p. 35 State of Planning
  • 36. Supply Chain Insights LLC Copyright © 2015, p. 36 Get Prepared
  • 37. Supply Chain Insights LLC Copyright © 2015, p. 37
  • 38. Supply Chain Insights LLC Copyright © 2015, p. 38 • It is not an evolution • We are defining new practices • Learn, to unlearn, to relearn Get Prepared
  • 39. Supply Chain Insights LLC Copyright © 2015, p. 39 Questions?
  • 40.
  • 41.
  • 42. Supply Chain Insights LLC Copyright © 2015, p. 42 Founder: Lora Cecere • Founder of Supply Chain Insights • “LinkedIn Influencer” • Guest blog for Forbes • Author of 3 books: Bricks Matter (2012), Shaman’s Journal (2014) and Supply Chain Metrics That Matter (December 2014) • Partner at Altimeter Group (leader in open research) • 7 years of Management Experience leading Analyst Teams at Gartner and AMR Research • 8 years Experience in Marketing and Selling Supply Chain Software at Descartes Systems Group and Manugistics (now JDA) • 15 Years Leading teams in Manufacturing and Distribution operations for Clorox, Kraft/General Foods, Nestle/Dreyers Grand Ice Cream and Procter & Gamble. Contact Information: • Email: lora.cecere@supplychaininsights.com • Blog: www.supplychainshaman.com (6000 pageviews/month) • Forbes: http://www.forbes.com/search/?q=lora+cecere • Twitter: lcecere (5750 followers) • LinkedIn: linkedin.com/pub/lora-cecere/0/196/573 (35,000 followers)