9 Signs of Misalignment

Are you facing these
9 Signs of Misalignment?

Awareness Presentation by:
Louis Chin, General Manager
Morphos International Pte Ltd Empowering Breakthrough Growth!
All Rights Reserved © Copyright 2013 Morphos International Pte Ltd. (Co Reg. 200813240N) 1
: (+65) 6749 5850 / (+65) 8198 6381 : louis@morphos-intl.com : www.morphos-intl.com

1. Disengaged and Dissatisfied
Employees
• Research has shown that
more than 2 in 3 persons
are not engaged or are
actively disengaged in
their current positions.
• This may lead to:
– Low workforce productivity
– Low business profitability
– Loss of customers
– Absenteeism problems
– Defects in production line
– High employee turnover

Research from Gallup. Photo from: Stock photo , Fotolia.com Empowering Breakthrough Growth!

2. Difficulty in Retaining Quality
Staff
• Unseen costs in replacing a staff:
How much does turnover cost?
– Exit costs
– Recruiting
Depending on job
– Interviewing nature, industry and country, it
– Hiring could range anywhere from
– Orientation US$3,500 to US$25,000!
– Training and salary paid while training
– Reduced productivity Think twice before you fire!
– Customer dissatisfaction
– Reduced business
– Administrative costs
– Lost expertise (especially if a specialised
employee goes)
– Cost of hiring temporary works
Photo from: Stock photo Empowering Breakthrough Growth!

3. Difficulty in Attracting the Right
Talent
• Having the right person
in the right place could
mean the difference
between life and death
• 8 in 10 Singapore
companies struggle
attracting ‘critical skill
employees and 77%
cannot find high-
potential employees
Survey from Towers Watson; Photo from: Jupiterimages / Getty Images Empowering Breakthrough Growth!

4. Heavy Investment in R&D but
Fail to Commercialise Viably
• From studying the business launches of about
100 companies,
39%
86% 62%

61%
38%
14%

Business Launch Revenue Impact Profit Impact

Me-Too & Value Improvement Blue Ocean creation
Research from: W. Chan Kim and Renee Mauborgne Empowering Breakthrough Growth!

5. Business Performance Reaching a
Plateau with Shrinking Profit Margins
Rising Supply
with NO Increase
in Demand Shrinking Trade
Barriers with
Intensified Global
Competition

Accelerated
Commoditization of
Products & Services

Increasing Price Wars and
Shrinking Profit Margins

Converging Branding in
Overcrowded Industries

Research from: UCSI BOSRC Empowering Breakthrough Growth!

6. Offerings Becoming Commoditized
with Decreasing Price Points

Empowering Breakthrough Growth!

7. Everyone Seems Busy but the
Output is Low
• Employees busy
creating work for
other
employees, which
does not benefit
the customer
• People in the
company have a
sense of being
overwhelmed
with work and
may experience
burnout

8. Organisational Leaders are
Constantly “Fighting Fires”
• Reactive leadership The “CEO”
instead of proactive
leadership
• Recurrent problems not
identified and resolved
at the root
• Operational problems
distract leaders from
seeing the bigger picture
and making strategic
moves

9. Complicated and Repeated
Processes Causing High Costs and
Low Productivity
• Multiple forms and
approvals needed for an
internal decision or
function
• New employees require
an extended period of
time to learn about how
the organisation operates
• The clerk with 20 years of
experience becomes the
most critical employee

If you are experiencing any of the
signs of misalignment…
We provide COACHING, TRAINING and
CONSULTANCY in a strategic, integrative and
holistic approach to meet your business needs.
Contact Louis at: (+65) 6749 5850 / louis@morphos-intl.com

Empowering Breakthrough Growth!

9 Signs of Misalignment

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