Toys and tools at Newcastle
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The document discusses the library's efforts to introduce e-book readers and QR codes to students from 2009-2011. It provided loan services for e-readers like Sony e-readers and received mixed feedback from students. The library also implemented a QR code project to provide information about resources through smartphones. The library transitioned its subject guides to LibGuides to better share information online and received positive feedback from students and faculty. It also began using social media like Foursquare and RSS feeds to engage and communicate with users. The document outlines some of the library's considerations for using social media and teaching its use to others.
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Toys and tools at Newcastle
- 1. Toys and Moira Bent tools at Louise Gordon Newcastle
- 2. E-book readers 2009 : Cybook, BeBook, Irex iLiad,Sony 2010: Library e-reader project- SonyPR505 – Service delivery • loan period, fines, how to issue, invoice costs – Technical issues • Using networked PCs • Adobe Digital Editions • clearing downloaded content – Publicity • Relevance to academic study – User support & feedback • What to put on e-readers e.g. free books • Guidance on use • Advice on other readers • Questionnaire feedback
- 3. E-Readers - students said: Loved the chance to play with this device before all my friends I’d like all my reading list on one please Very portable I couldn’t work out how to get e-books onto it I was worried about damaging it It’s on my Christmas list now
- 4. Now Still loan e-readers, (probably)not planning to get more Web pages and email advice Outreach & publicity tools Student wellbeing service Lobbying publishers to provide downloadable e-books
- 5. QR codes
- 6. School of Computing Science/Robinson Library QR Code Project: 2010 & 1011 A QR code contains a link, picture or text. To take part, you need a smartphone or other device with a camera that can scan QR codes. Download a QR code App and start the tour by scanning the first code. You’ll find it in the Reception area on L2 of the Robinson Library. [You will need an Internet connection too!] Please note, this is a pilot project. If you have any problems, please let us know by filling in a feedback slip at reception. moira.bent@ncl.ac.uk lindsay.marshall@ncl.ac.uk
- 7. Student feedback A fun way to find out about the Library It was a bit like doing a treasure hunt I liked that no one else knew what we were doing Quick and easy…. relevant to my course Couldn’t make the scanner work Didn’t like that it only worked if you did it all
- 8. Resource and subject help- BEFORE Subject guides – tri fold printed leaflets Eresource/databases printed sheets Subject Information on website Subject resources clustered together using Metalib Resources Information on website
- 9. Resource and subject help - AFTER Libguides LibGuides - content management and information sharing system. Subscription via Springshare based on the size of your institution. Allows “us” to create websites without the help of an IT department or programming knowledge. We’ve created content, shared our knowledge and connected with our users using tailored subject libguides.
- 10. Why we love Libguides
- 11. Result! – fab feedback within University “New guide looks great thank you” : Stage 3 Sociology student “Many thanks for sending around the link to the new library page for politics. It is really a terrific resource for students (and staff)” : Postgraduate Research Director I just thought I’d thank you and colleagues for the time you put into setting-up the Singapore library guides. We found that there are various ways into some of the e- resources off-site, not all of which give full text access (journals) or sometimes have time restrictions on viewing e-books; and without the guides we would have been in a bit of a mess here – students had no difficulties using these very quickly (so thanks very much!): Programme Director, Singapore I was in one of your sessions on the library the other day. Am emailing for 2 reasons. Firstly, just wanted to express how much I LOVE the libguide for SELLLL... it might be the best thing since... well, point 2 on this email. It's fantastic and easy to use and I love it. : English Literature student
- 13. Result! – fab feedback from the Library World
- 14. Mobile view of Libguides and “Library Search”
- 15. Usage Statistics for 2012
- 16. Using social media to communicate with users General Library AND Specific subject Users regularly check in to the Robinson Library on Foursquare. Win prizes! RSS Feeds e.g. •News •Resources •Events •Workshops •New books
- 17. Using social media to communicate with users
- 18. Issues • Getting buy in Staff know why we’re on there and why we are using it. Commitment to engage and promote. Not about setting up accounts and not using them. • Over committed? Too many platforms Not really. Systems communicate with each other e.g. Twitter updates FB page. Workload shared between teams • Tone RS and the bunnies more informal and friendly. Students seem to like it.
- 20. Teaching Social Media Inform others about profiles and accounts We demo our own e.g. http://flavors.me/louiselib http://newcastle.academia.edu/MoiraBent Conversations across the University about : raising your profile engaging your research establishing a role for yourself
- 21. Other toys and tools • Turning point clickers • Smartboards • Livescribe Smart pens • Ipads used in Student Roving Support • NetSupport classroom management • Archives Alive – teaching using Special Collections.
- 22. Contact us
Notas del editor
- I have analysed the stats from the start of the project (1/3/10) until the end of the project (30/6/10). The spreadsheets and results are at G/RS/Ebook readers/ebook reader registrations. I have pinned up printed copies on the RS noticeboard in case anybody is interested. Here is a summary of the findings: We had 121 registered users in total – This was broken down by faculty as follows: MED= 7, SAGE=37, HASS=70, ROBINSON STAFF=6, INT OFFICE =1 So HASS is the clear winner here. There were 65 Postgraduates, 40 Undergraduates, 11 staff, 1 Associate + 6 Robinson staff Aleph stats show that there were 113 loans in total during the project period- this was as follows: Staff 16, Associates 3, Postgraduates 56 and Undergraduates 38 Comments were very mixed and people seemed to either love or hate the e-book readers. The red binder containing all the collected feedback is still available on the shelves next to the e-book readers. The project ended on 30 th June but we will continue to loan to machines in the normal way. The only difference is that we are no longer collecting feedback.
- Before we had lots of different pages (still do but work to be done on website over the summer) Various printed sheets, which always need reprinting once something changed Metalib – our subject gateway from ExLibris which lists resources in alpa order and cluster. Also meant to do federated searching. Other areas on library website to access ejournals, the catalogue, ebooks etc
- What are libguides
- Why we love them
- Feedback; well received. WE have some QR codes to scan so you can see our libguides. One for Business, agriculture and Titanic
- Promoting resources through mobile apps
- Our friendly personable bunnies page
- Taking some initiative for being knowledgeable about social media. People ring up the library when they aren’t sure who to ask. So we get involved in lots of conversations about new tools and ways to best do something. Teaching on various progs and modules. Esp new PhD students as part of formal module about social media. We’ve played with lots of stuff e.g netvibes and various tools. Try and see if its useful/relevant/what benefits Trial and error. Talking to each other.
- Archives Alive – the bubbles games on smartboards to engage children. The cholera game. Make your own ending for stories.