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Demystifying Social Media How Twitter, Blogging and LinkedIn Can Help Grow Your Business Lynda Partner Gillian Brouse
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
A bit about us ,[object Object],[object Object],[object Object],[object Object]
Where does your business come from? ,[object Object]
What these channels have in common ,[object Object],[object Object],[object Object],[object Object]
Web 2.0 – social media ,[object Object],[object Object],[object Object],[object Object]
Power is shifting to the People ,[object Object],[object Object],[object Object],[object Object]
It’s a busy place
What all social networks have in common ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Blogs
Blogs ,[object Object],[object Object],[object Object],[object Object],[object Object]
Twitter
Twitter
 
Why people tweet TO  BUY  TO  SELL TO  FIND LINKS TO  PUBLISH CONTENT TO  STAY CURRENT TO  LISTEN TO  TALK TO  COMPLAIN TO  HELP SOLVE PROBLEMS BUSINESSES: how can you leverage that?
8 Business Uses for Twitter ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Twitter
Twitter
Twitter
Twitter
Twitter
Exercise
LinkedIn ,[object Object],[object Object],[object Object],[object Object]
Facebook ,[object Object],[object Object],[object Object],[object Object]
Facebook ,[object Object],[object Object],[object Object],[object Object]
 
Case Studies
 
 
 
 
Case study # 2 – Twitter for local retail ,[object Object],[object Object],[object Object]
Results ,[object Object],[object Object],[object Object],[object Object]
Case studies # 3 – LinkedIn ,[object Object],[object Object]
LinkedIn – for SM marketing event
LinkedIn – for SM marketing event
Results ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Some Added LinkedIn Uses ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Case study # 4 – local blogger
Crazy successful ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Crazy successful
Brainstorming your business needs
Getting Started ,[object Object],[object Object],[object Object],[object Object],[object Object]
Questions? ,[object Object],[object Object]

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Demystifying Social Media 6

Notas del editor

  1. Building Buzz and Brand Workshop — Slide Handouts
  2. Building Buzz and Brand Workshop — Slide Handouts
  3. Building Buzz and Brand Workshop — Slide Handouts
  4. Building Buzz and Brand Workshop — Slide Handouts Discussion groups Top three sources Write on whiteboard/flipchart
  5. Building Buzz and Brand Workshop — Slide Handouts
  6. Building Buzz and Brand Workshop — Slide Handouts
  7. You need to care because its happening whether you want it to or not, at the very least you need to know what people are saying, at the very best you need to capitalize on these opportunities and use them to grow your business Building Buzz and Brand Workshop — Slide Handouts
  8. We are only touching a tiny bit of the landscape today Building Buzz and Brand Workshop — Slide Handouts
  9. Building Buzz and Brand Workshop — Slide Handouts
  10. Building Buzz and Brand Workshop — Slide Handouts Actually, you are reading more blogs than you think you are: Searches Popular content, around business, celebrity, life A blog is just a webpage authored by an individual (think bi-lines in newspapers) with words, and sometimes video and/or audio Sometimes blogs are attached to websites, sometimes they are the website. Unlike typical webpages, blogs usually have a place for readers to add their comments to the page, making it more interactive and more social.
  11. Building Buzz and Brand Workshop — Slide Handouts
  12. Building Buzz and Brand Workshop — Slide Handouts
  13. Building Buzz and Brand Workshop — Slide Handouts
  14. The power of a network to influence – tied to reputation – if it comes from Fred, I should listen/read/act. Building Buzz and Brand Workshop — Slide Handouts
  15. It’s entertaining, like following a soap opera It’s a clipping service, someone finds all the interesting articles for me It’s someone to talk to, a never ending cocktail party To tap into a great number of minds to solve problems It’s a microphone (complain, compliment, just talk) To sell stuff (more on that later) To meet new people, to find people to help them out To raise money for good causes Building Buzz and Brand Workshop — Slide Handouts
  16. Building Buzz and Brand Workshop — Slide Handouts
  17. Building Buzz and Brand Workshop — Slide Handouts What is it? Search: What people are talking about, right now (as long as they are talking about it on twitter) Very powerful. V. Google, for that real time “attitude” search
  18. Building Buzz and Brand Workshop — Slide Handouts As a search tool
  19. Building Buzz and Brand Workshop — Slide Handouts
  20. Building Buzz and Brand Workshop — Slide Handouts
  21. Building Buzz and Brand Workshop — Slide Handouts Twitter as directory
  22. Building Buzz and Brand Workshop — Slide Handouts
  23. Building Buzz and Brand Workshop — Slide Handouts
  24. Building Buzz and Brand Workshop — Slide Handouts
  25. = free, indexable, fee video hosting, product catalogues, events, presentations, surveys, blogs A marketing channel – awareness and advertising – direct and indirect, free email marketing Building Buzz and Brand Workshop — Slide Handouts
  26. Building Buzz and Brand Workshop — Slide Handouts
  27. Building Buzz and Brand Workshop — Slide Handouts
  28. Building Buzz and Brand Workshop — Slide Handouts
  29. Building Buzz and Brand Workshop — Slide Handouts
  30. Building Buzz and Brand Workshop — Slide Handouts
  31. Building Buzz and Brand Workshop — Slide Handouts
  32. Building Buzz and Brand Workshop — Slide Handouts Since opening more than two years ago, the owners of the Coffee Groundz had tried several methods to get new customers and increase sales. They tried print ads in local community magazines and newspapers, radio spots, and even working with local nonprofit groups. Little in sustained results. Sept 2008 Followed local twitterati,soon had more than 1000 local followers himself Be natural, curious, generous Started with a simple exchange one month later… Clientele was on twitter, loved the story, made it go viral “First take out order on Twitter” Other smart stuff Orders in store, to your table, by DM Tweet-ups Special events…Obama inauguration – 250 people buying coffee Became a hang-out for tweeters… says he doubled clientele, and boosted revenue by hosting events that would have been out of reach.
  33. Building Buzz and Brand Workshop — Slide Handouts LinkedIn – ideal for event marketing, especially professional development events If you have people in your network likely to go, or already signed up, encouraging them to RSVP on LinkedIn is a built in endorsement, credibility. Networks on LI built around common professional interests. By default, you see the events members of your network plan to attend when you logon to your LI homepage….
  34. OCRI Zone5ive used a multi-pronged social media strategy to market an event it did last year on using social media for business. LinkedIn Facebook Twitter Blogs In addition to regular marketing – print (OBJ and Citizen) ads and email lists. It starts by creating an event page on LinkedIn (easy) and getting a few people in your network likely to go to RSVP.
  35. If someone sees several people in his or her network sign up, the event starts to look pretty compelling.
  36. Building Buzz and Brand Workshop — Slide Handouts
  37. Building Buzz and Brand Workshop — Slide Handouts Early to blogging Started in 2002 Blogged about technologies he was passionate about, related to his business Became a huge blog, with insider access to influencers in his business
  38. Building Buzz and Brand Workshop — Slide Handouts
  39. Building Buzz and Brand Workshop — Slide Handouts Inbound links to brands Mitel – 450 Bell 1530 Coke 2610 # 1 result on a whole range of subjects, even those he does not specialize in Facebook marketing secrets
  40. Building Buzz and Brand Workshop — Slide Handouts
  41. Ask, Listen & Learn from your audience Ask them what they want, where they get their news, where they live and play online Start by listening Add value, don’t just sell – Don’t be a douchebag! Match your communications strategy to your audience’s needs Younger audience = mobile, social media Older Boomers = traditional web Get the right tools Tools are easy to set up, key is using them effectively Be prepared to invest time Your staff and you personally Measure success, be prepared to be flexible Track stats, keep asking for feedback Building Buzz and Brand Workshop — Slide Handouts
  42. Building Buzz and Brand Workshop — Slide Handouts