It's all about communication between people
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Niek Velthuizen, Project Place.
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It's all about communication between people
- 1. IT’S ALL ABOUT COMMUNICATION BETWEEN PEOPLE THE REST IS TECHNOLOGY NIEK VELTHUIJZEN | DEN BOSCH| 2013-03-05
- 2. PROJECTPLACE NO.1 IN EUROPE FOR PROJECT COLLABORATION IN THE CLOUD 1998 One of the world´s first SaaS solutions in 1998. 800,000 Number of registered users. 99.97% Average uptime of our service is 99.97%. 160 Approximately 160 employees in 7 countries. 7 Available in 7 languages: English, Swedish, Dutch, German, French, Danish and Norwegian.
- 3. KEY IT TRENDS GLOBALISATION CONSUMERISATION OF IT CLOUD ADOPTION EFFICIENCY CLOUD ADOPTION MOBILITY SECURITY MOBILITY MOBILITY SE HIGHER PRODUCTIVITY CONSUMERISATION OF IT CLOUDMULTIPLE ECURITY ECOSYSTEMS DEMAND ADOPTION GLOBALI TEAMS SECURITY CONSUMERISATION OF IT MOBILITY GLOBALISATION PARTNERS INCREASED INTERNALLY MOBILITY CLOUD ADOPTION SECURITY CONSUMERISATION OF STAKEHOLDERS COMPETITION EXTERNALLY GLOBALISATION CLOUD ADOPTION MOBILITY SECURITY IT SEC
- 4. BUSINESS TRENDS AND CHALLENGES EFFICIENCY HIGHER PRODUCTIVITY ECOSYSTEMS DEMAND MULTIPLE PARTNERS INCREASED TEAMS STAKEHOLDERS COMPETITION INTERNALLY EXTERNALLY
- 5. SOCIAL BUSINESS TODAY’S WAY OF DOING BUSINESS
- 6. A SOCIAL ORGANISATION COLLABORATES TAKES RAPID DECISIONS CREATES TRANSPAREN HAS HIGH INNOVATION CREATES HAS HIGH INNOVATION HAS COLLABORATES ACROSS BOUNDARIES TAKES RAPID DECISIONS HIGH TAKES RAPID DECISIONS COLLABORATES ACROSS BOUND ARIES HAS HIGH INNOVATION CREATES TRANSPARENCY COLLA BORATES ACROSS BOUNDARIES HAS HIGH INNOVATION TAKES RAPID DECISIONS CREATES TRANSPARENCY HAS HIGH INNOVA
- 7. TO BECOME A SOCIAL ORGANISATION YOU NEED: OPENNESS NEW SOCIAL NEW TO COMMUNICATION MANAGEMENT CHANGE TOOLS MINDSET
- 8. WHY BECOME A SOCIAL ORGANISATION? 35% 20% 20% 20% 15% 18% -15% -20% -20% Product Time Development Travel to market Revenue Customer Innovation Employee Partner Access to satisfaction satisfaction satisfaction knowledge McKinsey Global Institute, The rise of the networked enterprise: Web 2.0 finds its payday, December 2010.
- 10. PEOPLE AT WORK TODAY 60 % use ‘gut feel’ to take decisions half of the time 1 60 % don’t have the information they need 2 65 % are not emotionally engaged in the company 4 90 % of work involves decision making, problem solving, or creation of new analyses and insight 3
- 11. ORGANISATIONS MUST ATTRACT THE RIGHT STRATEGIC TOP KEY CUSTOMERS SUPPLIERS TALENT PARTNERS
- 12. PROJECTS IT´S THE WAY WE HAVE TO WORK TODAY
- 13. A PROJECT IS A TEMPORARY SOCIAL SYSTEM Understand how people are motivated Work towards a common goal Collaboration in the heart of project management
- 14. OVER 800,000 USERS IN MORE THAN 120,000 PROJECTS
- 15. Telecom & Media Public Sector Professional Services Manufacturing Logistics & Transportation Energy Health Care & Pharma Engineering & Construction Financial Services
- 16. SOCIAL COLLABORATION IN THE CLOUD Get social Boost productivity Succeed with projects
- 17. DISCUSSIE PLEASE CONTACT ME AT NIEK.VELTHUIJZEN@PROJECTPLACE.COM
Notas del editor
- Read the slide out loud:It’s ALL about...communication between people. /Pause/The REST...is technology. Ever since the start in 1998, we’ve believed that the primary success factor for efficient project management is people communicating.Our tool was the first project management tool optimised for people; communication and cooperation was and still is at its epicentre.
- Projectplace has always been a first mover, breaking new grounds for efficient collaboration and modern project management. 10% of the company is still owned by key employees including the original founder, and the remaining 90% by Scandinavian institutions. We are a multi-cultural company with more than 20 nationalities represented, and global policies for work-life balance and equal opportunities. In total there are over 160 people employed in 7 countries, with everyone sharing this same passion everyday: Our continued mission? To make even more projects successful with new, innovative tools that: improve collaborationmake life easy and inspiring for project peopleand save time and money for the organisation
- Let’s take a look at the trends setting the scene for how people work and communicate today - Globalization; Mobility; Consumerization of IT; Security; Cloud adoption. Businesses and organizations are increasingly global today. Geographical boundaries - offices, companies, countries, get diffused when people have 24/7 access to information wherever they are. The accelerating adoption of cloud services, securely available from both the office and mobile devices, contributes to this trend. It also contributes to one of the most powerful trends in the IT industry at the moment - Consumerisation of IT. Employees bring their own devices, buy their own software, and use it at work. Instead of preventing it, IT departments are expected to adapt and embrace this trend, often supported by top management. Why? Because it makes people more efficient and productive. In fact, the bring-your-own-device trend often started with top management as first iPad users in companies, realizing what personalized information access can do to efficiency. These IT trends are fuelling each other in a speed that is about to dramatically change the way we manage businesses and organizations. These trends are also at the very heart of the trends and challenges that organisations face today.
- So let’s look at the main trends and challenges organizations are facing today. Ecosystems – businesses are not run in isolated production silos anymore. You need to engage and work directly with the best partners and the most important stakeholders and customers, ss if you were one organization. Otherwise you will miss opportunities, knowledge and speed. This means that almost all information workers are part of multiple teams, internally and externally. This trend will increase in the future since companies need to become better at finding the best competence mix to stay competitive. Efficiency demand will continue to increase, every year, month and day. Someone else is always thinking of how your business can be done with higher productivity and competitive edge. With all these business trends, there is only one way of doing business in the future. A way that is adapted to tomorrow’s reality where people, companies and businesses find their own ways regardless of the structures set. This new way of doing business is…
- Social Business. We believe that Social Business is today’s way of doing business. A Social Business embraces a change in the fundamental mindset of how business should be done. It’s a way of approaching your business that embraces a flatter and more transparent company culture and more collaborative, mobile and social technology in the workplace that helps companies turn into social organizations. A Social Business is not a business that relies on usage of social media tools, and it does not refer to a non-profit or philanthropic organization…
- …on the contrary. Getting social is about increasing efficiency and growth by making the most out of people, technology and company assets, and by creating a transparent organizational culture that enables fast decision making and speeds up innovation. A study from the McKinsey Global Institute (“The Social Economy: Unlocking Value and Productivity Through Social Technologies”, 2012) shows that Social Business can increase the productivity of a salaried employee by 20-25 per cent. Organisational transparency encourages, learns from and engages with its stakeholder. It does not ignore it. Why is it that many of us know more about what our friends on Facebook did last weekend than we know about our colleagues’ work? Transparency is a new mantra for leadership in order to create rich, empowered and successful organisations. So, what is it exactly that you need to do in order to become a social organization?
- To begin with, you need to implement and embrace new social communication tools and technologies, focusing on the end user experience in order to increase engagement. The software also needs to support flexibility in the work environment such as working away from the office and working off-office hours. It goes without saying that it needs to work on different types of devices such as mobile phones, smart phones, laptops and different kinds of tablets. But becoming a social organization is just as much a general change process in communication and collaboration culture. You must dare to become transparent, work across boundaries with all your stakeholders, try new things and take rapid decisions. Social Business management is all about shaping behaviour. Leaders of a social organisation need to be social, open to change, flexible and transparent if a transformation to a social organization will succeed. With their behavior they help legitimise the process. Let’s find the proof by looking at some numbers…
- (point to the stats as you speak)Statistics speak for themselves:According to the McKinsey Research Institute, we see arrows favourably pointing upwards, indicating:a proven 15 to 20 percent increase in revenue, customer satisfaction, innovation, employee satisfaction, partner satisfaction, and...a whopping 35 percent increase in access to knowledge: vital for raising their bar on efficiency, productivity… and innovation.And we see red arrows that favourably point downwards, indicating:15 percent less time spent on product development…and 20 percent less time on travel, and 20 percent less time ongetting products & services to market!
- There is one single factor that can help your organization turn into a social organization. That factor is your people. Let’s look at some statistics that back up this statement.
- Business Week surveyed that 60% of employees, on average, use their gut feeling to take decisions half of the time.The Economist Intelligence Unit tells us that:60%, or 3 out of every 5 employees feel they don’t have the right informationThe McKinsey Research Institute reveals that:65%, or two-thirds of employees are not emotionally engaged at work.A Gallup study on Engagement showed that 90% of work involvesdecision-making, problem-solving, and creating new analyses and insight It is evident that companies need to act, if they don’t want to lose people and business to players who beat these quite modest and scaring numbers… /Source: 1 BusinessWeek Research Services 2 Economist Intelligence Unit, Enterprise Knowledge Workers: Understanding risks and opportunities 4 Gallup Engagement study3 McKinsey, The Rise of the Networked Enterprise: Web 2.0 Finds Its Payday
- We believe the most important success factors for companies in the future is to work in projects. People have been collaborating in projects since the beginning of time. But the way we handle information today has changed dramatically.In the old days, the only way to communicate was to talk face to face (or in a group). Today, anyone can share real-time information with an unlimited number of people. The market and competition is global, and is developing and changing in a speed that was unthinkable just decades ago. The real-time global information access means that competitive advantages only last for days, or in some industries even hours or minutes. It is therefore more important than ever, that we learn to define our most important goals, and pull together the right people, in the right time, to reach them. In other words: to collaborate in projects. Our COO met with an oil company in Norway who claimed that they don’t have any projects in place. In fact they run huge projects with multiple teams all the time. They just don’t call it that. Call it teamwork. Call it what you will, any organisedundertaking where you specify goals and objectives, define the scope, responsiblities and deadlines… IS a project!
- Projectplace is Europe’s leading provider of project collaboration tools in the cloud. Since 1998, we have been at the forefront of online collaboration development, driven by a people-centric approach as key to successful project management. The company’s collaboration tools have helped over 800,000 users on more than 120,000 projects motivate and engage their teams.
- The value of Projectplace has been experienced by over 800,000 users on more than 120,000 projects worldwide. The majority of our customers are European companies and organisations from both the private and public sectors. The size of our client organisations range from small businesses to large, multi-national corporations. Half of our revenue comes from organisations with more than 500 employees.
- To summarize, Projectplace social collaboration tools help organisations to:get socialboost productivitysucceed with projects We do this by providing modern, delightful, online tools for:communicationdocument collaborationproject management …in a social, mobile and secure cloud service... As I’ve said over and over in the presentation, communication is the root to everything. If there is no communication, the project is most likely to fail. Communication in Projectplace is very transparent; it’s the core to everything. In knowing what other people are doing and planning to do, you can adopt your work to the others. In the core of what we do is Collaborative Planning, a social approach to project planning, focuses on sharing, transparency and communication for optimal execution to achieve the goal. We’ve believed in this approach for 15 years, and will continue to firmly do so.
- Thank you!Now i open the floor for any questions./If time, you come up with a question, and ask them/