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Online Communications  On A Shoestring October 2008
Logistics You’re on a muted phone line - we can’t hear you if you speak. Enter questions into the  Chat with Presenter  box We have great folks standing by for your questions!
Logistics ,[object Object],[object Object],[object Object]
Introductions Me!
Introductions Eric Leland Leland Design Colin Delany epolitics.com
What We’ll Cover ,[object Object],[object Object],[object Object],[object Object]
The Three Components of Online Communications
Three Components of Internet Communication
Your Website
Your Website is You, Online ,[object Object],Does it say what you want it to say?
Does It Say What You Do? ,[object Object],www.kiva.org
Does It Show What You Do? ,[object Object],www.rippleeffect.net
Why Should People Care? ,[object Object],www.robinhood.org
How Can They Get Involved? ,[object Object],www.freshair.org
On a Shoestring Budget, Prioritize Wisely ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Minimal Website ,[object Object],[object Object],A blog A Facebook Page A piece of another site
Website Tools for a Shoestring Budget Very easy but very generic website-in-a-box. $5-$50 per month depending on number of pages and more .  www.homestead.com www.squarespace.com  More complex to set up, but offers more options for those publishing articles, news, or content on an ongoing basis. $7 - $12/month www.wildapricot.com Website editing, blast emailing, payment processing, and membership management for small nonprofits. $25-$200 per month.
More Advanced Shoestring Tools Much more advanced than previous, with sophisticated and expandable features.  Will require at least someone with a sense of technical adventure, if not a consultant, to get setup.  Free to download. www.joomla.org www.drupal.org Even more advanced than Joomla, especially for multi-site organizations or sophisticated user-generated content, but more complex to setup.  Free to download.
Email
Repeat After Me…
Emails are Very Cost Effective ,[object Object],Or ask them to take action
But the Details are Critical ,[object Object],Is the graphic design clean?  Does it depend on images? Are there spam-like words in the text? Are any calls to action clear? Does it seem like they know who I am? Is there an unsubscribe link and physical address? What’s the subject line?
Does Anyone Open Email Anymore? ,[object Object],These vary widely based on organization and email 12-30%  Open 2-15%  Click 5-10%  Act .05-2%  Give
Where Do The Addresses Come From? ,[object Object],And then build your list through  Online Outreach …  Ask for emails in direct mail appeals Have an email sign-up sheet at events Consider an email appending service Ask website visitors to sign up for compelling emails
Shoestring Blast Email Tool for 501c3s ,[object Object],Outlook is not a blast email tool! ,[object Object],[object Object],Email Now   www.networkforgood.org
Other Shoestring Options ,[object Object],[object Object],[object Object],[object Object],[object Object],Solid and commonly used.  Starts at $15/month.  However, many report deliverability problems.  Outlook is not a blast email tool!
Look for Tools That… ,[object Object],[object Object],[object Object]
Online Outreach
A Powerful Part of Your Marketing Mix Online outreach can be a powerful method to reach new people… as part of your overall marketing strategy Online methods tend to be inexpensive but time-consuming
It Starts with a Story and an Audience No marketing technique will work without… A compelling story about your organization and the good you do in the world And a clear vision of your audience
Search Engine Optimization Pay  attention to words, headings, and page titles, and try to get others to link to you. Consider Google Ad Grants
Reach Out to Existing Communities Join a niche conversation via email Outreach (gently!) about things important to you
Make Connections with Relevant Blogs Join the conversation  by reading and commenting Community and niche bloggers are often eager for interesting things to post about
“Viral” Resources Create something – a report, message, action, video, image, or functionality - so compelling that people share it with others “ Going viral” is more of an aspiration than a strategy
Social Networking Sites Reach out to the (largely younger) audience who spend a lot of time on Facebook, MySpace, niche sites Create a Group, Fan Page, or sophisticated applications to interest current and new supporters
Ask Supporters to Participate Solicit stories, photos, or other content from a wide audience
Distributed Campaigns http://www.storewars.org Ask your staff and friends to fundraise – or solicit other things Personal fundraising pages also allow your friends to link from their own blogs or profiles
Spreading the Word Through Other Sites
What Works for You?  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Three Components of Internet Communication
Assessing Methods  Effective and function computers and networks At least a basic website presence Well thought out email strategy Enlist people in spreading  the word/ creating content Search engine optimization,  outreach to existing communities Start with the most proven strategies first
Learning More
Online Communications for Nonprofits  ,[object Object],[object Object],[object Object],[object Object]
Idealware Online Seminars  ,[object Object],[object Object],[object Object],[object Object],[object Object]
Idealware Online Seminars ,[object Object],[object Object],[object Object],Getting Started with Online Donations Tomorrow! Introduction to Website Analytics Thurs, Dec 11th Choosing eNewsletter Software Wed, Nov 12th Choosing a Low Cost Constituent Database Thurs, Nov 6th Getting Started with Online Conferencing and Seminar Tools Thurs, Nov 13th Considering Social Media for Your Organization Wed, Dec 10th And coming up:
Questions?

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Online Communication on a Shoestring - for Nonprofits

  • 1. Online Communications On A Shoestring October 2008
  • 2. Logistics You’re on a muted phone line - we can’t hear you if you speak. Enter questions into the Chat with Presenter box We have great folks standing by for your questions!
  • 3.
  • 5. Introductions Eric Leland Leland Design Colin Delany epolitics.com
  • 6.
  • 7. The Three Components of Online Communications
  • 8. Three Components of Internet Communication
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17. Website Tools for a Shoestring Budget Very easy but very generic website-in-a-box. $5-$50 per month depending on number of pages and more . www.homestead.com www.squarespace.com More complex to set up, but offers more options for those publishing articles, news, or content on an ongoing basis. $7 - $12/month www.wildapricot.com Website editing, blast emailing, payment processing, and membership management for small nonprofits. $25-$200 per month.
  • 18. More Advanced Shoestring Tools Much more advanced than previous, with sophisticated and expandable features. Will require at least someone with a sense of technical adventure, if not a consultant, to get setup. Free to download. www.joomla.org www.drupal.org Even more advanced than Joomla, especially for multi-site organizations or sophisticated user-generated content, but more complex to setup. Free to download.
  • 19. Email
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.
  • 29. A Powerful Part of Your Marketing Mix Online outreach can be a powerful method to reach new people… as part of your overall marketing strategy Online methods tend to be inexpensive but time-consuming
  • 30. It Starts with a Story and an Audience No marketing technique will work without… A compelling story about your organization and the good you do in the world And a clear vision of your audience
  • 31. Search Engine Optimization Pay attention to words, headings, and page titles, and try to get others to link to you. Consider Google Ad Grants
  • 32. Reach Out to Existing Communities Join a niche conversation via email Outreach (gently!) about things important to you
  • 33. Make Connections with Relevant Blogs Join the conversation by reading and commenting Community and niche bloggers are often eager for interesting things to post about
  • 34. “Viral” Resources Create something – a report, message, action, video, image, or functionality - so compelling that people share it with others “ Going viral” is more of an aspiration than a strategy
  • 35. Social Networking Sites Reach out to the (largely younger) audience who spend a lot of time on Facebook, MySpace, niche sites Create a Group, Fan Page, or sophisticated applications to interest current and new supporters
  • 36. Ask Supporters to Participate Solicit stories, photos, or other content from a wide audience
  • 37. Distributed Campaigns http://www.storewars.org Ask your staff and friends to fundraise – or solicit other things Personal fundraising pages also allow your friends to link from their own blogs or profiles
  • 38. Spreading the Word Through Other Sites
  • 39.
  • 40. Three Components of Internet Communication
  • 41. Assessing Methods Effective and function computers and networks At least a basic website presence Well thought out email strategy Enlist people in spreading the word/ creating content Search engine optimization, outreach to existing communities Start with the most proven strategies first
  • 43.
  • 44.
  • 45.