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Company Profile

ARPIEM Aviation Services
   For Your Safe Flights!

                       www.arpiem.ro     1
                              April 13
About us – how we were founded

  • ARPIEM Aviation Services was founded in 2004 in Bucharest, by three associates,
  passionate of aviation, who had worked long time in civil aviation in key maintenance
  management positions. By then, the company was intended to be an approved aviation
  products distributor.

  • From the beginning the founders understood the major role playing in this business by a
  well established quality management system and constantly strived in achieving this
  important milestone.

  • Starting with November 2010, ARPIEM diversified its offered services by adding the
  approved continuing airworthiness management (CAM) of aircraft (general and
  commercial aviation).

  • In July 2010, ARPIEM moved to its new facilities insight the International Airport “Henri
  Coandă” which offered generous spaces for offices and warehouses.

  • ARPIEM offers services to the aviation industry across Romania, Europe and United
  States.
                                                                   www.arpiem.ro                2
                                                                          April 13
About us – how we are organized

                                                    SHAREHOLDERS




                                                      MANAGING
                                                       DIRECTOR


                                                                  HUMAN
                                     QUALITY
                                                                RESOURCES
                                    DIRECTOR
                                                                 DIRECTOR


                                               AUDITORS
                                                CAMO



                                               AUDITORS
                                               RACR-C1



                                        SECURITY                      IT
                                        MANAGER                    MANAGER


                   CAMO DIRECTOR         RACR-C1 DIRECTOR
                                                                  COMMERCIAL      ADMINISTRATIVE
                    Accountable            Accountable
                                                                   DIRECTOR         DIRECTOR
                     Manager                 Manager



                    AIRWORTHINESS               STORES                MARKETING
                      MANAGER                  MANAGER                MANAGER


            AIRWORTHINESS                                            PURCHASE &
                                                CERTIFICATION
                REVIEW                                                  SALES
                                                 PERSONNEL
              PERSONNEL                                               MANAGER


                                                                                                   www.arpiem.ro     3
                                                                                                          April 13
Milestones

   • Milestone 1: April 24, 2007: ARPIEM was approved as distributor of civil
   aeronautical products

   • Milestone 2: August 4, 2008: ARPIEM implemented and get recognition of its quality
   management system

   • Milestone 3: July, 2010: ARPIEM moved to the new location, in the very vicinity of
   International Airport “Henri Coandă”

   • Milestone 4: November 24, 2010: ARPIEM was approved as Continuing
   Airworthiness Management Organisation (CAMO) – Regulation (EC) 2042/2003

   • Milestone 5: January 28, 2011: ARPIEM and Communication Software (Airline
   Systems) Ltd. (“Commsoft”) signed off a strategic agreement laying the foundation of a
   long-term partnership. This enabled ARPIEM to use the Open Aviation Strategic
   Engineering System software ("OASES") for its CAMO activities.


                                                                  www.arpiem.ro             4
                                                                         April 13
Our mission

• To make ARPIEM your preferred company

    We are committed to this mission by:
     • taking personal responsibility for the safety of each customer and employee
     • ensuring high quality services to our customers
     • delivering a sustainable profit to support the growth of our company
     • setting realistic, accessible goals pursued with perseverance
     • keeping up with the industry’s standards and challenges

• To make ARPIEM’s customers contented

     We assist customers in optimizing flight safety and continuity by providing a
     comprehensive package of solutions, through well-trained, motivated and highly
     experienced personnel.



                                                                www.arpiem.ro         5
                                                                       April 13
Our vision



                For Your Safe Flights!

  Over years, our main goal is to provide high quality services
  at competitive prices.

  We definitely want to satisfy and enchant our partners and
  customers with our professionalism, flexibility, readiness
  and integrity.




                                                                  www.arpiem.ro     6
                                                                         April 13
Product and services



        • Component and consumables

        • Airworthiness management (CAMO)-EASA Part M

        • Charter and cargo airfreight

        • Operational support




                                         www.arpiem.ro     7
                                                April 13
Component and consumables

Understanding airlines/owners requirement for a safe
and continuous operation as well as MROs needs for a
seamless and reliable supply, ARPIEM offers flexible,
efficient and best prices support encompassing delivery
of aviation spare parts – components and consumables
for small and large aircraft, component repairs at
approved organisations, components leasing and
exchanges, component on-site inventories, power-by-
the-hour component support.

Combined with its EASA CAMO approval and its
personnel expertise, ARPIEM is your trust worthy partner
for aircraft assessment and purchase, deliveries and re-
deliveries.

ARPIEM currently holds the Romanian CAA Approval
#C1-29/2007.

                                                           www.arpiem.ro     8
                                                                  April 13
Airworthiness management (CAMO) -
EASA Part M
 Offering the continuing airworthiness management of
 aircraft and large aircraft, ARPIEM is your right choice
 to supporting owners and airlines on safe and efficient
 operation of their aircraft/fleets. We address our
 professional support to general as well as to
 commercial aviation and we can cover all required by
 EASA Part M, Subpart G and I functions (Regulation
 (EC) 2042/2003 – “aircraft management”).

 The using of Commsoft’s (www.commsoft.aero)
 flagship Open Aviation Strategic Engineering System
 (“OASES”) software and ARPIEM’s experienced and
 skilled personnel are supplementary pledges that you
 made the right choice for your partnership with us.

 ARPIEM currently holds the Romanian CAA Certificate
 Approval #RO.MG.041 as Continuing Airworthiness
 Management Organisation.
                                                            www.arpiem.ro     9
                                                                   April 13
Airworthiness management (CAMO) -
EASA Part M
     • Maintenance Programme (MP) issuing and amendments
     • Reliability monitoring and MP effectivity analysis
     • Maintenance planning and work packages issuance
     • Airworthiness Directive (“AD”) monitoring and incorporation
     • Service Bulletins (“SB”)/modifications incorporation
     • Service life limit control and component control/removal forecast
     • Engine health monitoring
     • Defect control
     • Air worthiness Review Certificate (ARC) issuing
     • Communication with the National CAAs




                                                                 www.arpiem.ro     10
                                                                        April 13
OASES Capabilities

 • Tech Log & Defect Control System

 • Reliability Reporting System

 • Advanced Inventory Control

 • Fleet and Component Tracking

 • Maintenance Forecasting & Planning

 • Work-Pack Production

 • Airworthiness Directives / Service Bulletins

 • Approved Maintenance Plan Revision



                                                  www.arpiem.ro     11
                                                         April 13
Charter and cargo airfreight


 • ARPIEM assist you in finding the most
   suitable charter solution through our
   partners worldwide. You can be confident
   that whether you need an aircraft or
   helicopter flight, VIP air charter or complex
   multi-route jet charter, multi-aircraft
   package, we will meet your requirements.

 •   ARPIEM provide also cargo airfreight
     services to and from any part of the world,
     from the smallest to the largest package,
     from minimum to full loads.




                                                   www.arpiem.ro     12
                                                          April 13
Operational support
 •   AOC start-up support
 •   Consultancy before purchase of new or used aircraft
 •   Aircraft registration
 •   Aircraft lease
 •   Warehouses services
 •   AOG support - our services are backed up by 24-hour
     global support
 •   Any required assistance in the negotiation and conclusion
     of an aircraft maintenance agreement with subcontractors
 •   Acting as the Customer's representative in relation to the
     performance of aircraft maintenance services by the
     subcontractor
 •   Technical advice to the Customer and monitoring on
     behalf of the Customer the performance of aircraft
     maintenance services by the subcontractor
 •   Purchasing of spare parts and components on behalf of
     Customer, using our subscriptions to several parts locator
     worldwide companies (online access to company portal)
 •   Qualified personnel providing ( personnel leasing services)
                                                                   www.arpiem.ro     13
                                                                          April 13
Operational support
Offices and Warehouse for rent:

                                  • Situated in the very vicinity of the
                                  International Airport “Henri Coanda”
                                  passenger and cargo terminals

                                  • Equivalent to Class A standards

                                  • Telephone/fax/internet connection

                                  • Meeting room

                                  • Free parking place


                                                   www.arpiem.ro        14
                                                          April 13
Operational support

Offices and Warehouse for rent:




• Specialized software for inventory stock

• Approved by Romanian CAA

• Accomplish EASA (Part 145) standards




                                             www.arpiem.ro     15
                                                    April 13
Quality certificates



 •Approval Certificate No. C1 - 29/2007 Distributor of Civil Aeronautical
 Products

 •Certificate No. RO 8772 / 2011 Quality Management System

 •Approval Certificate No. RO.MG.041 Continuing Airworthiness
 Management Organization




                                                        www.arpiem.ro       16
                                                               April 13
Quality certificates




                       www.arpiem.ro     17
                              April 13
ARPIEM Partners

 ARPIEM has numerous agreements with aircraft owners and aviation
 companies and MROs for providing Continuing Airworthiness Management
 (CAM) services, spares parts, as well as qualified personnel (see next
 page).

 The most important partners:

 • ATOM Airways, sister company of ATOM Airways USA , CAM services
 and spares supply;
 • Medallion Air, CAM services and spares supply;
 • Carpatair, spares supply;
 • Blue Air, spares supply;
 • Lufthansa Technik, Budapest, qualified personnel providing.

                                                   www.arpiem.ro          18
                                                          April 13
ARPIEM Partners




                  www.arpiem.ro     19
                         April 13
Contact

 ARPIEM Aviation Services

 Arpiem Bldg ▪ Henri Coanda Int’l Airport

 224E Calea Bucureştilor, 075100, Otopeni, Ilfov, Romania

 Phone: +40 21 351 5075

 Fax: +40 31 827 0290

 office@arpiem.ro

 www.arpiem.ro

                                                     www.arpiem.ro     20
                                                            April 13
www.arpiem.ro     21
       April 13

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Arpiem Company Profile

  • 1. Company Profile ARPIEM Aviation Services For Your Safe Flights! www.arpiem.ro 1 April 13
  • 2. About us – how we were founded • ARPIEM Aviation Services was founded in 2004 in Bucharest, by three associates, passionate of aviation, who had worked long time in civil aviation in key maintenance management positions. By then, the company was intended to be an approved aviation products distributor. • From the beginning the founders understood the major role playing in this business by a well established quality management system and constantly strived in achieving this important milestone. • Starting with November 2010, ARPIEM diversified its offered services by adding the approved continuing airworthiness management (CAM) of aircraft (general and commercial aviation). • In July 2010, ARPIEM moved to its new facilities insight the International Airport “Henri Coandă” which offered generous spaces for offices and warehouses. • ARPIEM offers services to the aviation industry across Romania, Europe and United States. www.arpiem.ro 2 April 13
  • 3. About us – how we are organized SHAREHOLDERS MANAGING DIRECTOR HUMAN QUALITY RESOURCES DIRECTOR DIRECTOR AUDITORS CAMO AUDITORS RACR-C1 SECURITY IT MANAGER MANAGER CAMO DIRECTOR RACR-C1 DIRECTOR COMMERCIAL ADMINISTRATIVE Accountable Accountable DIRECTOR DIRECTOR Manager Manager AIRWORTHINESS STORES MARKETING MANAGER MANAGER MANAGER AIRWORTHINESS PURCHASE & CERTIFICATION REVIEW SALES PERSONNEL PERSONNEL MANAGER www.arpiem.ro 3 April 13
  • 4. Milestones • Milestone 1: April 24, 2007: ARPIEM was approved as distributor of civil aeronautical products • Milestone 2: August 4, 2008: ARPIEM implemented and get recognition of its quality management system • Milestone 3: July, 2010: ARPIEM moved to the new location, in the very vicinity of International Airport “Henri Coandă” • Milestone 4: November 24, 2010: ARPIEM was approved as Continuing Airworthiness Management Organisation (CAMO) – Regulation (EC) 2042/2003 • Milestone 5: January 28, 2011: ARPIEM and Communication Software (Airline Systems) Ltd. (“Commsoft”) signed off a strategic agreement laying the foundation of a long-term partnership. This enabled ARPIEM to use the Open Aviation Strategic Engineering System software ("OASES") for its CAMO activities. www.arpiem.ro 4 April 13
  • 5. Our mission • To make ARPIEM your preferred company We are committed to this mission by: • taking personal responsibility for the safety of each customer and employee • ensuring high quality services to our customers • delivering a sustainable profit to support the growth of our company • setting realistic, accessible goals pursued with perseverance • keeping up with the industry’s standards and challenges • To make ARPIEM’s customers contented We assist customers in optimizing flight safety and continuity by providing a comprehensive package of solutions, through well-trained, motivated and highly experienced personnel. www.arpiem.ro 5 April 13
  • 6. Our vision For Your Safe Flights! Over years, our main goal is to provide high quality services at competitive prices. We definitely want to satisfy and enchant our partners and customers with our professionalism, flexibility, readiness and integrity. www.arpiem.ro 6 April 13
  • 7. Product and services • Component and consumables • Airworthiness management (CAMO)-EASA Part M • Charter and cargo airfreight • Operational support www.arpiem.ro 7 April 13
  • 8. Component and consumables Understanding airlines/owners requirement for a safe and continuous operation as well as MROs needs for a seamless and reliable supply, ARPIEM offers flexible, efficient and best prices support encompassing delivery of aviation spare parts – components and consumables for small and large aircraft, component repairs at approved organisations, components leasing and exchanges, component on-site inventories, power-by- the-hour component support. Combined with its EASA CAMO approval and its personnel expertise, ARPIEM is your trust worthy partner for aircraft assessment and purchase, deliveries and re- deliveries. ARPIEM currently holds the Romanian CAA Approval #C1-29/2007. www.arpiem.ro 8 April 13
  • 9. Airworthiness management (CAMO) - EASA Part M Offering the continuing airworthiness management of aircraft and large aircraft, ARPIEM is your right choice to supporting owners and airlines on safe and efficient operation of their aircraft/fleets. We address our professional support to general as well as to commercial aviation and we can cover all required by EASA Part M, Subpart G and I functions (Regulation (EC) 2042/2003 – “aircraft management”). The using of Commsoft’s (www.commsoft.aero) flagship Open Aviation Strategic Engineering System (“OASES”) software and ARPIEM’s experienced and skilled personnel are supplementary pledges that you made the right choice for your partnership with us. ARPIEM currently holds the Romanian CAA Certificate Approval #RO.MG.041 as Continuing Airworthiness Management Organisation. www.arpiem.ro 9 April 13
  • 10. Airworthiness management (CAMO) - EASA Part M • Maintenance Programme (MP) issuing and amendments • Reliability monitoring and MP effectivity analysis • Maintenance planning and work packages issuance • Airworthiness Directive (“AD”) monitoring and incorporation • Service Bulletins (“SB”)/modifications incorporation • Service life limit control and component control/removal forecast • Engine health monitoring • Defect control • Air worthiness Review Certificate (ARC) issuing • Communication with the National CAAs www.arpiem.ro 10 April 13
  • 11. OASES Capabilities • Tech Log & Defect Control System • Reliability Reporting System • Advanced Inventory Control • Fleet and Component Tracking • Maintenance Forecasting & Planning • Work-Pack Production • Airworthiness Directives / Service Bulletins • Approved Maintenance Plan Revision www.arpiem.ro 11 April 13
  • 12. Charter and cargo airfreight • ARPIEM assist you in finding the most suitable charter solution through our partners worldwide. You can be confident that whether you need an aircraft or helicopter flight, VIP air charter or complex multi-route jet charter, multi-aircraft package, we will meet your requirements. • ARPIEM provide also cargo airfreight services to and from any part of the world, from the smallest to the largest package, from minimum to full loads. www.arpiem.ro 12 April 13
  • 13. Operational support • AOC start-up support • Consultancy before purchase of new or used aircraft • Aircraft registration • Aircraft lease • Warehouses services • AOG support - our services are backed up by 24-hour global support • Any required assistance in the negotiation and conclusion of an aircraft maintenance agreement with subcontractors • Acting as the Customer's representative in relation to the performance of aircraft maintenance services by the subcontractor • Technical advice to the Customer and monitoring on behalf of the Customer the performance of aircraft maintenance services by the subcontractor • Purchasing of spare parts and components on behalf of Customer, using our subscriptions to several parts locator worldwide companies (online access to company portal) • Qualified personnel providing ( personnel leasing services) www.arpiem.ro 13 April 13
  • 14. Operational support Offices and Warehouse for rent: • Situated in the very vicinity of the International Airport “Henri Coanda” passenger and cargo terminals • Equivalent to Class A standards • Telephone/fax/internet connection • Meeting room • Free parking place www.arpiem.ro 14 April 13
  • 15. Operational support Offices and Warehouse for rent: • Specialized software for inventory stock • Approved by Romanian CAA • Accomplish EASA (Part 145) standards www.arpiem.ro 15 April 13
  • 16. Quality certificates •Approval Certificate No. C1 - 29/2007 Distributor of Civil Aeronautical Products •Certificate No. RO 8772 / 2011 Quality Management System •Approval Certificate No. RO.MG.041 Continuing Airworthiness Management Organization www.arpiem.ro 16 April 13
  • 17. Quality certificates www.arpiem.ro 17 April 13
  • 18. ARPIEM Partners ARPIEM has numerous agreements with aircraft owners and aviation companies and MROs for providing Continuing Airworthiness Management (CAM) services, spares parts, as well as qualified personnel (see next page). The most important partners: • ATOM Airways, sister company of ATOM Airways USA , CAM services and spares supply; • Medallion Air, CAM services and spares supply; • Carpatair, spares supply; • Blue Air, spares supply; • Lufthansa Technik, Budapest, qualified personnel providing. www.arpiem.ro 18 April 13
  • 19. ARPIEM Partners www.arpiem.ro 19 April 13
  • 20. Contact ARPIEM Aviation Services Arpiem Bldg ▪ Henri Coanda Int’l Airport 224E Calea Bucureştilor, 075100, Otopeni, Ilfov, Romania Phone: +40 21 351 5075 Fax: +40 31 827 0290 office@arpiem.ro www.arpiem.ro www.arpiem.ro 20 April 13
  • 21. www.arpiem.ro 21 April 13