2. About us – how we were founded
• ARPIEM Aviation Services was founded in 2004 in Bucharest, by three associates,
passionate of aviation, who had worked long time in civil aviation in key maintenance
management positions. By then, the company was intended to be an approved aviation
products distributor.
• From the beginning the founders understood the major role playing in this business by a
well established quality management system and constantly strived in achieving this
important milestone.
• Starting with November 2010, ARPIEM diversified its offered services by adding the
approved continuing airworthiness management (CAM) of aircraft (general and
commercial aviation).
• In July 2010, ARPIEM moved to its new facilities insight the International Airport “Henri
Coandă” which offered generous spaces for offices and warehouses.
• ARPIEM offers services to the aviation industry across Romania, Europe and United
States.
www.arpiem.ro 2
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3. About us – how we are organized
SHAREHOLDERS
MANAGING
DIRECTOR
HUMAN
QUALITY
RESOURCES
DIRECTOR
DIRECTOR
AUDITORS
CAMO
AUDITORS
RACR-C1
SECURITY IT
MANAGER MANAGER
CAMO DIRECTOR RACR-C1 DIRECTOR
COMMERCIAL ADMINISTRATIVE
Accountable Accountable
DIRECTOR DIRECTOR
Manager Manager
AIRWORTHINESS STORES MARKETING
MANAGER MANAGER MANAGER
AIRWORTHINESS PURCHASE &
CERTIFICATION
REVIEW SALES
PERSONNEL
PERSONNEL MANAGER
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4. Milestones
• Milestone 1: April 24, 2007: ARPIEM was approved as distributor of civil
aeronautical products
• Milestone 2: August 4, 2008: ARPIEM implemented and get recognition of its quality
management system
• Milestone 3: July, 2010: ARPIEM moved to the new location, in the very vicinity of
International Airport “Henri Coandă”
• Milestone 4: November 24, 2010: ARPIEM was approved as Continuing
Airworthiness Management Organisation (CAMO) – Regulation (EC) 2042/2003
• Milestone 5: January 28, 2011: ARPIEM and Communication Software (Airline
Systems) Ltd. (“Commsoft”) signed off a strategic agreement laying the foundation of a
long-term partnership. This enabled ARPIEM to use the Open Aviation Strategic
Engineering System software ("OASES") for its CAMO activities.
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5. Our mission
• To make ARPIEM your preferred company
We are committed to this mission by:
• taking personal responsibility for the safety of each customer and employee
• ensuring high quality services to our customers
• delivering a sustainable profit to support the growth of our company
• setting realistic, accessible goals pursued with perseverance
• keeping up with the industry’s standards and challenges
• To make ARPIEM’s customers contented
We assist customers in optimizing flight safety and continuity by providing a
comprehensive package of solutions, through well-trained, motivated and highly
experienced personnel.
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6. Our vision
For Your Safe Flights!
Over years, our main goal is to provide high quality services
at competitive prices.
We definitely want to satisfy and enchant our partners and
customers with our professionalism, flexibility, readiness
and integrity.
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7. Product and services
• Component and consumables
• Airworthiness management (CAMO)-EASA Part M
• Charter and cargo airfreight
• Operational support
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8. Component and consumables
Understanding airlines/owners requirement for a safe
and continuous operation as well as MROs needs for a
seamless and reliable supply, ARPIEM offers flexible,
efficient and best prices support encompassing delivery
of aviation spare parts – components and consumables
for small and large aircraft, component repairs at
approved organisations, components leasing and
exchanges, component on-site inventories, power-by-
the-hour component support.
Combined with its EASA CAMO approval and its
personnel expertise, ARPIEM is your trust worthy partner
for aircraft assessment and purchase, deliveries and re-
deliveries.
ARPIEM currently holds the Romanian CAA Approval
#C1-29/2007.
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9. Airworthiness management (CAMO) -
EASA Part M
Offering the continuing airworthiness management of
aircraft and large aircraft, ARPIEM is your right choice
to supporting owners and airlines on safe and efficient
operation of their aircraft/fleets. We address our
professional support to general as well as to
commercial aviation and we can cover all required by
EASA Part M, Subpart G and I functions (Regulation
(EC) 2042/2003 – “aircraft management”).
The using of Commsoft’s (www.commsoft.aero)
flagship Open Aviation Strategic Engineering System
(“OASES”) software and ARPIEM’s experienced and
skilled personnel are supplementary pledges that you
made the right choice for your partnership with us.
ARPIEM currently holds the Romanian CAA Certificate
Approval #RO.MG.041 as Continuing Airworthiness
Management Organisation.
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10. Airworthiness management (CAMO) -
EASA Part M
• Maintenance Programme (MP) issuing and amendments
• Reliability monitoring and MP effectivity analysis
• Maintenance planning and work packages issuance
• Airworthiness Directive (“AD”) monitoring and incorporation
• Service Bulletins (“SB”)/modifications incorporation
• Service life limit control and component control/removal forecast
• Engine health monitoring
• Defect control
• Air worthiness Review Certificate (ARC) issuing
• Communication with the National CAAs
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11. OASES Capabilities
• Tech Log & Defect Control System
• Reliability Reporting System
• Advanced Inventory Control
• Fleet and Component Tracking
• Maintenance Forecasting & Planning
• Work-Pack Production
• Airworthiness Directives / Service Bulletins
• Approved Maintenance Plan Revision
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12. Charter and cargo airfreight
• ARPIEM assist you in finding the most
suitable charter solution through our
partners worldwide. You can be confident
that whether you need an aircraft or
helicopter flight, VIP air charter or complex
multi-route jet charter, multi-aircraft
package, we will meet your requirements.
• ARPIEM provide also cargo airfreight
services to and from any part of the world,
from the smallest to the largest package,
from minimum to full loads.
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13. Operational support
• AOC start-up support
• Consultancy before purchase of new or used aircraft
• Aircraft registration
• Aircraft lease
• Warehouses services
• AOG support - our services are backed up by 24-hour
global support
• Any required assistance in the negotiation and conclusion
of an aircraft maintenance agreement with subcontractors
• Acting as the Customer's representative in relation to the
performance of aircraft maintenance services by the
subcontractor
• Technical advice to the Customer and monitoring on
behalf of the Customer the performance of aircraft
maintenance services by the subcontractor
• Purchasing of spare parts and components on behalf of
Customer, using our subscriptions to several parts locator
worldwide companies (online access to company portal)
• Qualified personnel providing ( personnel leasing services)
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14. Operational support
Offices and Warehouse for rent:
• Situated in the very vicinity of the
International Airport “Henri Coanda”
passenger and cargo terminals
• Equivalent to Class A standards
• Telephone/fax/internet connection
• Meeting room
• Free parking place
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15. Operational support
Offices and Warehouse for rent:
• Specialized software for inventory stock
• Approved by Romanian CAA
• Accomplish EASA (Part 145) standards
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18. ARPIEM Partners
ARPIEM has numerous agreements with aircraft owners and aviation
companies and MROs for providing Continuing Airworthiness Management
(CAM) services, spares parts, as well as qualified personnel (see next
page).
The most important partners:
• ATOM Airways, sister company of ATOM Airways USA , CAM services
and spares supply;
• Medallion Air, CAM services and spares supply;
• Carpatair, spares supply;
• Blue Air, spares supply;
• Lufthansa Technik, Budapest, qualified personnel providing.
www.arpiem.ro 18
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