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Welcome to
RISE WEEK 2011
   Diversifying Your Online
       Media Strategy
            Hosted by
         Luis Sandoval Jr.
New Media Manager / Content Creator
Digital Media Strategy:
How Does This All Work?
Digital Media Strategy
     Don’t confuse your audience.




                        Photo Credit geoffeg
Digital Media Strategy
                     5 Factors To Consider

• Ensure that your overall business strategy is clear
• Push for clarity on alignment for online engagement i.e. marketing,
human resources, customer service, etc.

• How will you extend new efforts onto the social web? (The focus here is
not so much the tools and tactics, but more on the rules of engagement.)

• What experience do you want people to walk away with after engaging
with you?

• Will the strategy be proactive or reactive? Decide whether you’re
hoping for people to find you (word of mouth) or if you will strategically
target followers.
Digital Media Strategy
Digital Media Strategy
                     3 Types of Strategy

• Bolt-on strategy - Company creates profiles, minimal engagement,
business as usual.

• Forced compliance - Telling employees they will engage, putting
severe constraints on what can and cannot be done, no fun.

• Company optimized for social media - Company alters “business
as usual” to include engagement, suggestions, and new opportunities
from online community.
                            “Itʼs all about organizational alignment.”
                                                        Tac Anderson
Digital Media Strategy
    Components of an Optimized Strategy

1. Audience                   6. Content guidelines

2. Measuring Success          7. Plan to produce, post, share

3. Teams and resources        8. Plan to build and promote presence

4. Identifying influencers    9. Tools (track/report)

5. Social network selection   10. Translating activity to ROI
Digital Media Strategy
                  Policy Considerations
• Disclosure/Ethics Policy - Engagement is voluntary, full
transparency is expected, compensation (if any) must be stated.
(Walmart - http://site.elevenmoms.com/)

• Social Media Policy - Internal Guidelines. Key tip, write what you
know. (Intel - http://www.intel.com/sites/sitewide/en_us/social-
media.htm)

• Community Policy - Community boundaries. (Sea World - http://
www.seaworldparksblog.com/terms-and-conditions)

• Internal Education - Brown bag learning session with external
speakers. Educate don’t dictate.
Digital Media Strategy
         What do I record?




                         Photo Credit TimWilson
Digital Media Strategy
         Record Everything!




                              Photo Credit seantoyer
Digital Media Strategy




                                         Photo Credit andy_tyler



   ...but all the media you record can’t replace a sound plan.
        Donʼt get trapped by the pitfalls!
Digital Media Strategy
                                 BEWARE
• Rushing to create profiles before the strategy

• Lack of objectives and measurement

• Content creation guidelines

• Failing to engage with online community

• Limited Reach


                                                   Photo Credit meldroc2000
Digital Media Strategy
       Equipping Your Toolbelt




                          Photo Credit sean dreilinger
Your Digital Toolbelt:
     LinkedIn




               Photo Credit pursuethepassion
LinkedIn: Applications
      Connect your                  Share your
      Wordpress blog                presentations with
      to your profile               your network.


      Acquire real data             Connect with
      for your market               your network in
      research.                     other cities.


      Display your        Did you know you could
                          put a video intro of yourself
      creative designs
                          on Linkedin?
      to your network.
LinkedIn: Page Power
LinkedIn: Page Power
LinkedIn: Page Power
LinkedIn: Lead Your Industry
LinkedIn: Lead Your Industry
Your Digital Toolbelt:
       Twitter
Twitter: Twtpoll




      Polls and Surveys to gather real market data.
Twitter: Twubs
Twitter: TweetChat




     Polls and Surveys to gather real market data.
Twitter: Listorious
Your Digital Toolbelt:
     Facebook




                 Photo Credit Laughing Squid
Facebook: “Like” Unleashed




  When your readers Like something on your website, this
  now generates an update on their news feeds that looks
  like Facebook Share. It appears as if you’ll only need one
  Facebook button on your blog or website in the future: the
  Facebook Like button.
Facebook: Comments Reborn




    Facebook now allows readers to have their comments
    published in their Facebook news feeds. And when
    friends comment back in Facebook, the reply will show
    up on your site.
Facebook: Power of Plugins
Facebook: Power of Plugins
Facebook: Power of Plugins
Your Digital Toolbelt:
    Other Ideas

   • Blog
   • YouTube
   • Ning
   • Foursquare/Gowalla
   •QR Codes
Measuring Success:
 Results May Vary
Measuring
Measuring
• Demographic Data: This data types enables an efficient way to create
context about consumers

• Product Data: This data type is used to match similar products with
each other, in order to cross-sell and up-sell products.

• Psychographic Data: Consumers are voluntarily self-expressing their
woes, pains, and aspirations in websites.

• Behavioral Data: Existing customer records like CRM or e-commerce
systems or also in the “digital breadcrumbs” that users are leaving in
social networks using a variety of web techniques from cookies, FB
connect, and other social sign on technologies.
Measuring


• Referral Data: Customers are emitting their recommendations for
products, but positively –and negatively. (reviews, “Likes”)

• Location Data: This data helps to triangulate context around
location and time for brands to reach them.

• Intention Data: This volatile data type holds great opportunity to
predict what consumers will do in the future. (wish lists, social
calenders, Plancast)
Measuring
Measuring: Social is SEO
Measuring: Social is SEO
                    Key Elements
  •Tags
  •Profiles
  •URLS
  •Describe Everything
  •Photo Tagging
                                   Photo Credit MridulRaj
Measuring: Social is SEO




       I highly recommend this session!
RISE Specialty Membership Groups

In addition to our global online memberships, RISE supports specialty
membership groups by coordinating meetings & speaker events, creating
opportunities for members to connect and share ideas throughout the year.
These help entrepreneurs capitalize on opportunities and combat those
common feelings of isolation that accompany life at the top!

The four RISE Specialty Groups that are currently active in Austin include:

                                RISE: Women
                         RISE: Social Entrepreneurs
                          RISE: L/G Entrepreneurs
                      RISE: Multi-Cultural Entrepreneurs


For more information on membership and the specialty groups, please contact Chrissie
Novak at chrissie@riseglobal.org or at 512-807-1452.
COMMUNITY SUPPORT

                          Did you enjoy this session?

Please support your local entrepreneurs and help us to keep this conference
                                   free.

   Your contributions help us continue delivering the value of a high-dollar
              conference along with that unbeatable price tag.




Pledge to donate by sending keyword ‘RISE’ and
         your desired amount to 91011.


        The mission of RISE is to inspire and empower entrepreneurs of all stages.

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Integrated Media Strategies - RISE Austin 2011

  • 1. Welcome to RISE WEEK 2011 Diversifying Your Online Media Strategy Hosted by Luis Sandoval Jr. New Media Manager / Content Creator
  • 2. Digital Media Strategy: How Does This All Work?
  • 3. Digital Media Strategy Don’t confuse your audience. Photo Credit geoffeg
  • 4. Digital Media Strategy 5 Factors To Consider • Ensure that your overall business strategy is clear • Push for clarity on alignment for online engagement i.e. marketing, human resources, customer service, etc. • How will you extend new efforts onto the social web? (The focus here is not so much the tools and tactics, but more on the rules of engagement.) • What experience do you want people to walk away with after engaging with you? • Will the strategy be proactive or reactive? Decide whether you’re hoping for people to find you (word of mouth) or if you will strategically target followers.
  • 6. Digital Media Strategy 3 Types of Strategy • Bolt-on strategy - Company creates profiles, minimal engagement, business as usual. • Forced compliance - Telling employees they will engage, putting severe constraints on what can and cannot be done, no fun. • Company optimized for social media - Company alters “business as usual” to include engagement, suggestions, and new opportunities from online community. “Itʼs all about organizational alignment.” Tac Anderson
  • 7. Digital Media Strategy Components of an Optimized Strategy 1. Audience 6. Content guidelines 2. Measuring Success 7. Plan to produce, post, share 3. Teams and resources 8. Plan to build and promote presence 4. Identifying influencers 9. Tools (track/report) 5. Social network selection 10. Translating activity to ROI
  • 8. Digital Media Strategy Policy Considerations • Disclosure/Ethics Policy - Engagement is voluntary, full transparency is expected, compensation (if any) must be stated. (Walmart - http://site.elevenmoms.com/) • Social Media Policy - Internal Guidelines. Key tip, write what you know. (Intel - http://www.intel.com/sites/sitewide/en_us/social- media.htm) • Community Policy - Community boundaries. (Sea World - http:// www.seaworldparksblog.com/terms-and-conditions) • Internal Education - Brown bag learning session with external speakers. Educate don’t dictate.
  • 9. Digital Media Strategy What do I record? Photo Credit TimWilson
  • 10. Digital Media Strategy Record Everything! Photo Credit seantoyer
  • 11. Digital Media Strategy Photo Credit andy_tyler ...but all the media you record can’t replace a sound plan. Donʼt get trapped by the pitfalls!
  • 12. Digital Media Strategy BEWARE • Rushing to create profiles before the strategy • Lack of objectives and measurement • Content creation guidelines • Failing to engage with online community • Limited Reach Photo Credit meldroc2000
  • 13. Digital Media Strategy Equipping Your Toolbelt Photo Credit sean dreilinger
  • 14. Your Digital Toolbelt: LinkedIn Photo Credit pursuethepassion
  • 15. LinkedIn: Applications Connect your Share your Wordpress blog presentations with to your profile your network. Acquire real data Connect with for your market your network in research. other cities. Display your Did you know you could put a video intro of yourself creative designs on Linkedin? to your network.
  • 22. Twitter: Twtpoll Polls and Surveys to gather real market data.
  • 24. Twitter: TweetChat Polls and Surveys to gather real market data.
  • 26. Your Digital Toolbelt: Facebook Photo Credit Laughing Squid
  • 27. Facebook: “Like” Unleashed When your readers Like something on your website, this now generates an update on their news feeds that looks like Facebook Share. It appears as if you’ll only need one Facebook button on your blog or website in the future: the Facebook Like button.
  • 28. Facebook: Comments Reborn Facebook now allows readers to have their comments published in their Facebook news feeds. And when friends comment back in Facebook, the reply will show up on your site.
  • 32. Your Digital Toolbelt: Other Ideas • Blog • YouTube • Ning • Foursquare/Gowalla •QR Codes
  • 35. Measuring • Demographic Data: This data types enables an efficient way to create context about consumers • Product Data: This data type is used to match similar products with each other, in order to cross-sell and up-sell products. • Psychographic Data: Consumers are voluntarily self-expressing their woes, pains, and aspirations in websites. • Behavioral Data: Existing customer records like CRM or e-commerce systems or also in the “digital breadcrumbs” that users are leaving in social networks using a variety of web techniques from cookies, FB connect, and other social sign on technologies.
  • 36. Measuring • Referral Data: Customers are emitting their recommendations for products, but positively –and negatively. (reviews, “Likes”) • Location Data: This data helps to triangulate context around location and time for brands to reach them. • Intention Data: This volatile data type holds great opportunity to predict what consumers will do in the future. (wish lists, social calenders, Plancast)
  • 39. Measuring: Social is SEO Key Elements •Tags •Profiles •URLS •Describe Everything •Photo Tagging Photo Credit MridulRaj
  • 40. Measuring: Social is SEO I highly recommend this session!
  • 41. RISE Specialty Membership Groups In addition to our global online memberships, RISE supports specialty membership groups by coordinating meetings & speaker events, creating opportunities for members to connect and share ideas throughout the year. These help entrepreneurs capitalize on opportunities and combat those common feelings of isolation that accompany life at the top! The four RISE Specialty Groups that are currently active in Austin include: RISE: Women RISE: Social Entrepreneurs RISE: L/G Entrepreneurs RISE: Multi-Cultural Entrepreneurs For more information on membership and the specialty groups, please contact Chrissie Novak at chrissie@riseglobal.org or at 512-807-1452.
  • 42. COMMUNITY SUPPORT Did you enjoy this session? Please support your local entrepreneurs and help us to keep this conference free. Your contributions help us continue delivering the value of a high-dollar conference along with that unbeatable price tag. Pledge to donate by sending keyword ‘RISE’ and your desired amount to 91011. The mission of RISE is to inspire and empower entrepreneurs of all stages.

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