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Leadership and Creating a
Culture of Innovation


Innovation Leadership 101
Agenda
   Introductions
       Shawnee
       mES
       Audience
   Workshop
   Wrap Up




                    2
Expectations
   We will move fast – like some organizations’ take on
    Innovation
   Setting aside preconceived ideas – being open to what
    you hear
   Some of what you hear will be contradictory – how you
    do Innovation is based on… it depends
   No more an exact science than TQM or many other
    business management initiatives
   Set phones to “vibrate”




                                                            3
Objectives
   Understanding different types of Innovation
   The difference between ideation, creativity
    and brainstorming
   What makes an innovative culture
   The characteristics of Leaders in innovative
    cultures
   If you haven’t started being innovative –
        why not?



                                                   4
Did You Know

   Did You Know? – Karl Fisch et al. Arapahoe
    High School, Littleton, CO




                                                 5
Brands Predicted to Disappear in
2012 (source WSJ)




 http://247wallst.com/2011/06/22/247-wall-st-ten-brands-that-will-disappear-in-2012/



                                                                                        6
Brands Predicted to Disappear in
2012 (source WSJ)




                                   7
The IPhone




             8
The IPhone

   “Because our cell phones suck”




                                     9
Library Lunacy

   A public library made a sudden
    announcement that members could now
    borrow up to ten books at a time and had up
    to six months to return them.
   Why?




                                                  10
Library Lunacy

   Answer
       The library was moving to new premises and had
        very little money for the move. By allowing the
        borrowers extra time they ensured that the
        members ended up moving a large volume of the
        total number of books




                                                          11
What is Innovation?

   Take about five minutes and write your
    definition of Innovation
       Don’t worry, at this point there are no right or
        wrong answers
   Once everyone is done we will share our
    individual responses with the class




                                                           12
Why the Buzz around Innovation
and Why Now?
   A recent Wired magazine issue had over 43
    references about Innovation
   Cycles
   The internet, social media, the explosion in
    connectivity
   If you’re all about continuous improvement
    you’re toast. If you’re not innovating you’re
    just waiting to be overtaken.

                                                    13
Two Types of Innovation

   Evolutionary Innovation (Sustaining)
   Revolutionary Innovation (Disruptive)
   What examples do you have that fit one of
    these models?




                                                14
Ideation, Creativity, Brainstorming

   The difference between ideation, creativity
    and brainstorming




                                                  15
An Innovative Look at Innovation

   Where Good Ideas Come From – Steven
    Johnson




                                          16
What is Culture

   Divide into groups and come up with a
    definition




                                            17
Schein’s Culture Model
                  Artifacts                         Visible
      Visible organizational structures,             and
              processes, norms                      Known
                                 Espoused Values
                        Strategies, goals, and philosophies
                          that are justifications for things
                                  being as they are




        Basic Underlying Assumptions                Invisible
    Unconscious, taken-for-granted beliefs,           and
    perceptions, thoughts, and feelings; the       Unspoken
     ultimate source of values and action


                                                                18
“Culture eats strategy for breakfast”
Culture is so strong that people will
  deny, minimize, ridicule, or dismiss the reality of
  what they see or experience if it conflicts with
  their core culture assumptions.
This is where culture gets its real power!




         Culture

                                                        19
Encouraging Innovation

   Michael Bills Ohio State University




                                          20
The Innovative Culture at 3M

   3M




                               21
Four Stages of the Creative
Process
   Preparation
   Incubation
   Illumination
   Execution
       Source Dr. A. J. Schuler




                                   22
Leadership
   Leadership
       Homework – Article from NY Times
       Leader
           What did he do?
           What were his characteristics?
           Building
           Work/taking time
           Collaboration




                                             23
What Every Manager Needs to
Know
   Creating a Culture of Innovation - David
    Kester, Chief Executive, Design Council




                                               24
Understanding the
Creative/Innovative Process
   Think about your organization
   Do you identify creative people?
   What can happen to your most creative
    talent?
       Getting ahead through politics




                                            25
The Creative Process
   Train Managers in the Creative Process
       Selecting promising innovators
       Create “buffer zones” for the most innovative
        people
       Give innovators room to play
       Resist the temptation to look for immediate results
       Commit to driving the best ideas through to
        implementation




                                                          26
Leadership is Evolving?

   Think – A Forum on Leadership




                                    27
Innovation at Facebook
   A culture of move fast and break things
   Done is better than perfect
     These two mantras appear everywhere around the company

   When hiring engineers – “we expect them to make a change to the
    live production website within their first week”
   All-night Hackathons
       Create an “escape velocity” for ideas
   Everyone has permission to fail
   In contrast to other businesses where there can be repercussions
    for failure, at Facebook “what were we trying to do and why?”
       Incident reviews
   Entrepreneurial thinking
   Leveraging massive scale
       750 million users

                                                                       28
Encouraging Innovation

   Michael Bills – Ohio State University




                                            29
Innovate like Google

   Tom Davenport – Babson College
       Stopping at 5:40
       Pay particular attention to what is said at the end
        of this video




                                                              30
In Your Own Organization
   What is the tolerance for failure?
   How often do leaders act as if they might be
    the smartest person in the room?




                                                   31
Continuous Learning

   Looking at your own organization
       Can you honestly say there is a true passion for
        continuous learning?
       Does your culture have this as an ingredient
           Is it talked about but not a reality?




                                                           32
Final Exercise
   In your group you will identify
       5 attributes of an innovative culture
       5 attributes needed by leaders to drive Innovation




                                                         33
What you can do next?
   Now that you know more about innovation
       Assess your culture
           What needs to change?
       Assess your leadership at all levels
           Are you creating leaders that can lead Innovation?
       Assess your hiring practices
           Do you even consider hiring highly creative or
            individuals with entrepreneurial behaviors?




                                                                 34
An Entire World of Possibility

   Eric Whitacre – Virtual Choir
   Psst…if you’re not following TED, you need
    too




                                                 35
References
   Karl Fisch – Did You Know?
       http://www.youtube.com/watch?v=cL9Wu2kWwSY
   Where Good Ideas Come From – Steven Johnson
       http://www.innovationexcellence.com/blog/2011/08/13/where-good-
        ideas-come-from
   Michael Bills – Ohio State University
       http://www.youtube.com/watch?v=TRZnAsr9cp0
   The Innovative Culture at 3M
       http://www.youtube.com/watch?v=CLIX9yJZosk&feature=related
   Creating a Culture of Innovation – David Kester, Chief
    Executive, Design Council
       http://www.youtube.com/watch?v=KyqJGdIMcas




                                                                      36
References
   Think – A Forum on Leadership
       http://www.youtube.com/ibm?v=YjMTx4b6bLw&lr=1
   Michael Bills – Ohio State University
       http://www.youtube.com/watch?v=TRZnAsr9cp0
   Tom Davenport – Babson College
       http://www.youtube.com/watch?feature=endscreen&NR=1&v=QOio
        QxtJ4jl
   Moving fast, breaking things: Facebook’s Innovation Culture
       http://www.i-cio.com/features/july-2011/facebooks-innovation-
        culture
   How Google has created a culture of innovation
       http://www.makibie.com/blog/uncategorized/how-google-has-
        created-a-culture-of-innovation




                                                                        37
mES Resources
   mEnterprise Solutions YouTube Channel
       http://www.youtube.com/user/mEnterpriseSolutions?feature=mhee
   mEnterprise Solutions slideshare Channel
       http://www.slideshare.net/mes_team
   mEnterprise Solutions Website
       www.mEnterpriseSolutions.com.
   Marianne’s contact info
       LinkedIn Profile: http://www.linkedin.com/pub/marianne-chester/7/bb3/511
       Email: mchester@mEnterpriseSolutions.com
       Phone: 570.460.9599
   Tom’s LinkedIn Profile
       LinkedIn Profile: http://www.linkedin.com/pub/tom-rhiel/8/352/64
       Email: trhiel@mEnterpriseSolutions.com
       Phone: 303.885.4400




                                                                                   38

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Leadership and creating a culture of innovation v10

  • 1. Leadership and Creating a Culture of Innovation Innovation Leadership 101
  • 2. Agenda  Introductions  Shawnee  mES  Audience  Workshop  Wrap Up 2
  • 3. Expectations  We will move fast – like some organizations’ take on Innovation  Setting aside preconceived ideas – being open to what you hear  Some of what you hear will be contradictory – how you do Innovation is based on… it depends  No more an exact science than TQM or many other business management initiatives  Set phones to “vibrate” 3
  • 4. Objectives  Understanding different types of Innovation  The difference between ideation, creativity and brainstorming  What makes an innovative culture  The characteristics of Leaders in innovative cultures  If you haven’t started being innovative – why not? 4
  • 5. Did You Know  Did You Know? – Karl Fisch et al. Arapahoe High School, Littleton, CO 5
  • 6. Brands Predicted to Disappear in 2012 (source WSJ) http://247wallst.com/2011/06/22/247-wall-st-ten-brands-that-will-disappear-in-2012/ 6
  • 7. Brands Predicted to Disappear in 2012 (source WSJ) 7
  • 9. The IPhone  “Because our cell phones suck” 9
  • 10. Library Lunacy  A public library made a sudden announcement that members could now borrow up to ten books at a time and had up to six months to return them.  Why? 10
  • 11. Library Lunacy  Answer  The library was moving to new premises and had very little money for the move. By allowing the borrowers extra time they ensured that the members ended up moving a large volume of the total number of books 11
  • 12. What is Innovation?  Take about five minutes and write your definition of Innovation  Don’t worry, at this point there are no right or wrong answers  Once everyone is done we will share our individual responses with the class 12
  • 13. Why the Buzz around Innovation and Why Now?  A recent Wired magazine issue had over 43 references about Innovation  Cycles  The internet, social media, the explosion in connectivity  If you’re all about continuous improvement you’re toast. If you’re not innovating you’re just waiting to be overtaken. 13
  • 14. Two Types of Innovation  Evolutionary Innovation (Sustaining)  Revolutionary Innovation (Disruptive)  What examples do you have that fit one of these models? 14
  • 15. Ideation, Creativity, Brainstorming  The difference between ideation, creativity and brainstorming 15
  • 16. An Innovative Look at Innovation  Where Good Ideas Come From – Steven Johnson 16
  • 17. What is Culture  Divide into groups and come up with a definition 17
  • 18. Schein’s Culture Model Artifacts Visible Visible organizational structures, and processes, norms Known Espoused Values Strategies, goals, and philosophies that are justifications for things being as they are Basic Underlying Assumptions Invisible Unconscious, taken-for-granted beliefs, and perceptions, thoughts, and feelings; the Unspoken ultimate source of values and action 18
  • 19. “Culture eats strategy for breakfast” Culture is so strong that people will deny, minimize, ridicule, or dismiss the reality of what they see or experience if it conflicts with their core culture assumptions. This is where culture gets its real power! Culture 19
  • 20. Encouraging Innovation  Michael Bills Ohio State University 20
  • 21. The Innovative Culture at 3M  3M 21
  • 22. Four Stages of the Creative Process  Preparation  Incubation  Illumination  Execution  Source Dr. A. J. Schuler 22
  • 23. Leadership  Leadership  Homework – Article from NY Times  Leader  What did he do?  What were his characteristics?  Building  Work/taking time  Collaboration 23
  • 24. What Every Manager Needs to Know  Creating a Culture of Innovation - David Kester, Chief Executive, Design Council 24
  • 25. Understanding the Creative/Innovative Process  Think about your organization  Do you identify creative people?  What can happen to your most creative talent?  Getting ahead through politics 25
  • 26. The Creative Process  Train Managers in the Creative Process  Selecting promising innovators  Create “buffer zones” for the most innovative people  Give innovators room to play  Resist the temptation to look for immediate results  Commit to driving the best ideas through to implementation 26
  • 27. Leadership is Evolving?  Think – A Forum on Leadership 27
  • 28. Innovation at Facebook  A culture of move fast and break things  Done is better than perfect  These two mantras appear everywhere around the company  When hiring engineers – “we expect them to make a change to the live production website within their first week”  All-night Hackathons  Create an “escape velocity” for ideas  Everyone has permission to fail  In contrast to other businesses where there can be repercussions for failure, at Facebook “what were we trying to do and why?”  Incident reviews  Entrepreneurial thinking  Leveraging massive scale  750 million users 28
  • 29. Encouraging Innovation  Michael Bills – Ohio State University 29
  • 30. Innovate like Google  Tom Davenport – Babson College  Stopping at 5:40  Pay particular attention to what is said at the end of this video 30
  • 31. In Your Own Organization  What is the tolerance for failure?  How often do leaders act as if they might be the smartest person in the room? 31
  • 32. Continuous Learning  Looking at your own organization  Can you honestly say there is a true passion for continuous learning?  Does your culture have this as an ingredient  Is it talked about but not a reality? 32
  • 33. Final Exercise  In your group you will identify  5 attributes of an innovative culture  5 attributes needed by leaders to drive Innovation 33
  • 34. What you can do next?  Now that you know more about innovation  Assess your culture  What needs to change?  Assess your leadership at all levels  Are you creating leaders that can lead Innovation?  Assess your hiring practices  Do you even consider hiring highly creative or individuals with entrepreneurial behaviors? 34
  • 35. An Entire World of Possibility  Eric Whitacre – Virtual Choir  Psst…if you’re not following TED, you need too 35
  • 36. References  Karl Fisch – Did You Know?  http://www.youtube.com/watch?v=cL9Wu2kWwSY  Where Good Ideas Come From – Steven Johnson  http://www.innovationexcellence.com/blog/2011/08/13/where-good- ideas-come-from  Michael Bills – Ohio State University  http://www.youtube.com/watch?v=TRZnAsr9cp0  The Innovative Culture at 3M  http://www.youtube.com/watch?v=CLIX9yJZosk&feature=related  Creating a Culture of Innovation – David Kester, Chief Executive, Design Council  http://www.youtube.com/watch?v=KyqJGdIMcas 36
  • 37. References  Think – A Forum on Leadership  http://www.youtube.com/ibm?v=YjMTx4b6bLw&lr=1  Michael Bills – Ohio State University  http://www.youtube.com/watch?v=TRZnAsr9cp0  Tom Davenport – Babson College  http://www.youtube.com/watch?feature=endscreen&NR=1&v=QOio QxtJ4jl  Moving fast, breaking things: Facebook’s Innovation Culture  http://www.i-cio.com/features/july-2011/facebooks-innovation- culture  How Google has created a culture of innovation  http://www.makibie.com/blog/uncategorized/how-google-has- created-a-culture-of-innovation 37
  • 38. mES Resources  mEnterprise Solutions YouTube Channel  http://www.youtube.com/user/mEnterpriseSolutions?feature=mhee  mEnterprise Solutions slideshare Channel  http://www.slideshare.net/mes_team  mEnterprise Solutions Website  www.mEnterpriseSolutions.com.  Marianne’s contact info  LinkedIn Profile: http://www.linkedin.com/pub/marianne-chester/7/bb3/511  Email: mchester@mEnterpriseSolutions.com  Phone: 570.460.9599  Tom’s LinkedIn Profile  LinkedIn Profile: http://www.linkedin.com/pub/tom-rhiel/8/352/64  Email: trhiel@mEnterpriseSolutions.com  Phone: 303.885.4400 38

Notas del editor

  1. mES WelcomeAudience ProfileIntroduce at table