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Video as a service.

  20.09.2011




© 2010 Cisco and/or its affiliates. All rights reserved.   Cisco Confidential   1
VaaS presents a huge opportunity for SPs
                                                   New revenue opportunity for service
                                                   provider                                                                          ~$35M/ 3yr
                                                   • Each $1USD of Video Revenue Drives a pull through of                           VaaS Revenue
                                                     additional $3USD for the SP                                                    Opportunity for
                                                   • Bandwidth presents >20% of the Video revenue opportunity                          the SP
                                                   • Video is the new voice !!!



                                                   Most CIOs plans to deploy Video in 20112                                              >50%
                                                   • Most of the CIOs experience challenges with traditional Video                  of CIOs plans to
                                                   • Over 40% of the CIOs consider to buy Cisco Video Solutions                     deploy Video in
                                                   • Over 60% of the CIOs prefer to consume Video from MSPs                              2011


                                                   The Video opportunity & growth is within
                                                   B2B3                                                                             Replicate the
                                                   •   Supports Enterprise IT efficiency initiatives
                                                                                                                                    SMS inter-SP
                                                   •   Split into discrete interconnectivity and interoperability portions           connectivity
                                                   •   B2B will leapfrog the market to cross the Network effect Chasm                   boom
                                                   •   MSPs are uniquely positioned to grasp the Exchange opportunity

     1)      Source: Cisco Experience & Cisco Customer Business Solution team model, 2011. Based on data analyzed with some Emerging Markets SP
     2)      Source: OBS 2011 CIO survey
     3)      Source: IBSG economics Practice
© 2010 Cisco and/or its affiliates. All rights reserved.                                                                                      Cisco Confidential   2
Video Within Your Organization




                      TELEPRESENCE                                                                           EXECUTIVE OFFICE
          Virtual meetings to strengthen                                                                               Manage by
relationships and finalize decisions with                                                                        “walking around”
       executives from around the globe                                                                       right from your desk




                                 DESKTOP
                 Daily video that integrates
                with existing business tools
                                                                                               ACTIVE COLLABORATION ROOM
                                                                                                        Bring teams together into a
                                                                                                       virtual meeting room. React,
                                                                                              plan, and create at a moment’s notice
                                                               LOBBY AMBASSADOR
                                                               Meet and greet visitors from
    © 2010 Cisco and/or its affiliates. All rights reserved.
                                                               thousands of miles away.                          Cisco Confidential   3
…and Beyond
                                                                                           HOME OFFICE
                                                                            Productivity has no boundaries,
                                                                                    whether in the office or
                                                                                         working from home




            CUSTOMER CARE
            Reach subject matter
             experts on demand




                      ANYWHERE
    Mobile solutions for mobile people.                                                 INDUSTRY
            Webex Exchange.                                                  Reach suppliers on the
          HD Recording Studio.                              manufacturing floor, technicians on site,
                                                                       and emergency responders
                                                                                          in the field



 © 2010 Cisco and/or its affiliates. All rights reserved.                                                      Cisco Confidential   4
Video as a service
                         Commercial Needs                                        Enterprise Needs




      • Affordable, easy to use solution                                 • Full endpoint portfolio

      • Smaller scale deployment                                         • Global scale

      • Entry level solution, limited complexity                         • Range of experiences and needs

      • Getting started with collaboration                               • Customization

      • Highest impact: Connect with partners,                           • Internal and B2B Collab
              customers
                                                                         • Integration with other solution


                                                           One Size Does Not Fit All
© 2010 Cisco and/or its affiliates. All rights reserved.                                                     Cisco Confidential   5
Video Conferencing as a Service
           Endpoints                                       Plug and play
                                                           provisioning
                                                                                          Serviço Gerenciado
                                                                                                Operadora
                                                                    PUBLIC
                                                                  INTERNET




           Infrastructure                              +
                                                            • Call control for basic calling VCS Cont
                                                            • Firewall traversal for intercompany
                                                              VCS Ex
                                                            • Mgmt suites (including directory) TMS
                                                            • Multi-conferencing units MCU


© 2010 Cisco and/or its affiliates. All rights reserved.                                           Cisco Confidential   7
Offer Example
• Infra ready to support up to 2000 end points including 1000
 simultaneous calls e 400 multipoint calls :

            Call control for basic calling VCS Cont
            Firewall traversal for intercompany - VCS Ex
            Mgmt suites (including directory) - TMS
            Multi-conferencing units - MCU


• 36 months offer:
                                                                  Movi License – R$3,00

                         E20                                  EX60                C20        PrecisionHD
                                                                                 Quick set




               R$88,00                                      TBD               TBD            TBD
 © 2010 Cisco and/or its affiliates. All rights reserved.                                                  Cisco Confidential   8
Sales Model Example
1       Endpoints                                              E20                 EX60                C20
                                                                                                      Quick set                    PrecisionHD



               +


2     Callway                                                        Standard                                                 Premium
    subscriptions                                        $ xx / Month                                       $ xxx / Month
                                                         Unlimited video calling, directory                 Unlimited video calling, directory,
                                                         Max call speed: 1.5 Mbps                           Max call speed: 4.0 Mbps
               +                                                                                             Supports Multisite calling (with cpe feature licensing)
                                                         1 concurrent call

3     Value                                                                                     $ xxx / Month
                                                                                                6 port MeetMe bridge, unlimited use
      added                                                       MeetMe                        Conference ID code based mgmt
     services
                                                                                                $ x / Month
                                                                  VoiP Out                      US nationwide only
                  +                                                                             Must have subscription to buy
4
          Financing                                              Cisco Capital Financing Programs for Cisco TelePresence Endpoints
           Options
                                                                     Bring your own bandwidth, from the service provider of your choice
    © 2010 Cisco and/or its affiliates. All rights reserved.                                                                                             Cisco Confidential   9
Interoperability
                                                                                    Cisco to Cisco CallwayDial a
                                                                                    regular phone number for a video
                                                                                    call.




                                                           SIP / H.323 & URI / IP

                                                                                Cisco to any standards based a system. Dial a
                                                                                URI for a video call. **Endpoint address and
                                                                                Cisco Callway network must be routable
                                                                                between each other




                                                                                    Cicobto a landline or mobile phone. Dial a
                                                                                    phone number for a voice call.
                                                                                    * Cisco to PSTN optional feature


© 2010 Cisco and/or its affiliates. All rights reserved.                                                          Cisco Confidential   10
Customer Benefits
                                                            Buy endpoint, Choose plan, Call anyone
               Simple
                                                            Telepresence benefits with plug & play simplicity

                                                            Minimal upfront investment, pay as you go
        Low Cost
                                                            Low fixed monthly cost

                                                            No additional IT staff required
          Managed
                                                            Full customer service, technical support

                                                            Video, voice, data collaboration
               Feature                                      Intercompany calling, interoperate with any
                Rich                                         standards based video endpoint


© 2010 Cisco and/or its affiliates. All rights reserved.                                                 Cisco Confidential   11
© 2009 Cisco Systems, Inc. All rights reserved.   Cisco Confidential
Cisco TelePresence for Everyone, Everywhere
      Market View:
      • Success in enterprise segment (46+% mkt share) and broad integration with
              collaboration portfolio for rich media experience
      • Accelerating Penetration in Enterprise beyond 5-20%
      • Expanding to Adjacent Segments: Growing business and commercial
              segment technology adoption of Cisco TelePresence
      • Network effect and related endpoint growth will benefit from accessibility to
              broader ecosystems and customer segments via alternative consumption
              models




© 2010 Cisco and/or its affiliates. All rights reserved.                        Cisco Confidential   13

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Video As A Service Sept2011

  • 1. Video as a service. 20.09.2011 © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 1
  • 2. VaaS presents a huge opportunity for SPs New revenue opportunity for service provider ~$35M/ 3yr • Each $1USD of Video Revenue Drives a pull through of VaaS Revenue additional $3USD for the SP Opportunity for • Bandwidth presents >20% of the Video revenue opportunity the SP • Video is the new voice !!! Most CIOs plans to deploy Video in 20112 >50% • Most of the CIOs experience challenges with traditional Video of CIOs plans to • Over 40% of the CIOs consider to buy Cisco Video Solutions deploy Video in • Over 60% of the CIOs prefer to consume Video from MSPs 2011 The Video opportunity & growth is within B2B3 Replicate the • Supports Enterprise IT efficiency initiatives SMS inter-SP • Split into discrete interconnectivity and interoperability portions connectivity • B2B will leapfrog the market to cross the Network effect Chasm boom • MSPs are uniquely positioned to grasp the Exchange opportunity 1) Source: Cisco Experience & Cisco Customer Business Solution team model, 2011. Based on data analyzed with some Emerging Markets SP 2) Source: OBS 2011 CIO survey 3) Source: IBSG economics Practice © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2
  • 3. Video Within Your Organization TELEPRESENCE EXECUTIVE OFFICE Virtual meetings to strengthen Manage by relationships and finalize decisions with “walking around” executives from around the globe right from your desk DESKTOP Daily video that integrates with existing business tools ACTIVE COLLABORATION ROOM Bring teams together into a virtual meeting room. React, plan, and create at a moment’s notice LOBBY AMBASSADOR Meet and greet visitors from © 2010 Cisco and/or its affiliates. All rights reserved. thousands of miles away. Cisco Confidential 3
  • 4. …and Beyond HOME OFFICE Productivity has no boundaries, whether in the office or working from home CUSTOMER CARE Reach subject matter experts on demand ANYWHERE Mobile solutions for mobile people. INDUSTRY Webex Exchange. Reach suppliers on the HD Recording Studio. manufacturing floor, technicians on site, and emergency responders in the field © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4
  • 5. Video as a service Commercial Needs Enterprise Needs • Affordable, easy to use solution • Full endpoint portfolio • Smaller scale deployment • Global scale • Entry level solution, limited complexity • Range of experiences and needs • Getting started with collaboration • Customization • Highest impact: Connect with partners, • Internal and B2B Collab customers • Integration with other solution One Size Does Not Fit All © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5
  • 6. Video Conferencing as a Service Endpoints Plug and play provisioning Serviço Gerenciado Operadora PUBLIC INTERNET Infrastructure + • Call control for basic calling VCS Cont • Firewall traversal for intercompany VCS Ex • Mgmt suites (including directory) TMS • Multi-conferencing units MCU © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 7
  • 7. Offer Example • Infra ready to support up to 2000 end points including 1000 simultaneous calls e 400 multipoint calls : Call control for basic calling VCS Cont Firewall traversal for intercompany - VCS Ex Mgmt suites (including directory) - TMS Multi-conferencing units - MCU • 36 months offer: Movi License – R$3,00 E20 EX60 C20 PrecisionHD Quick set R$88,00 TBD TBD TBD © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8
  • 8. Sales Model Example 1 Endpoints E20 EX60 C20 Quick set PrecisionHD + 2 Callway Standard Premium subscriptions  $ xx / Month  $ xxx / Month  Unlimited video calling, directory  Unlimited video calling, directory,  Max call speed: 1.5 Mbps  Max call speed: 4.0 Mbps +  Supports Multisite calling (with cpe feature licensing)  1 concurrent call 3 Value  $ xxx / Month  6 port MeetMe bridge, unlimited use added MeetMe  Conference ID code based mgmt services  $ x / Month VoiP Out  US nationwide only +  Must have subscription to buy 4 Financing  Cisco Capital Financing Programs for Cisco TelePresence Endpoints Options Bring your own bandwidth, from the service provider of your choice © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9
  • 9. Interoperability Cisco to Cisco CallwayDial a regular phone number for a video call. SIP / H.323 & URI / IP Cisco to any standards based a system. Dial a URI for a video call. **Endpoint address and Cisco Callway network must be routable between each other Cicobto a landline or mobile phone. Dial a phone number for a voice call. * Cisco to PSTN optional feature © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10
  • 10. Customer Benefits  Buy endpoint, Choose plan, Call anyone Simple  Telepresence benefits with plug & play simplicity  Minimal upfront investment, pay as you go Low Cost  Low fixed monthly cost  No additional IT staff required Managed  Full customer service, technical support  Video, voice, data collaboration Feature  Intercompany calling, interoperate with any Rich standards based video endpoint © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11
  • 11. © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential
  • 12. Cisco TelePresence for Everyone, Everywhere Market View: • Success in enterprise segment (46+% mkt share) and broad integration with collaboration portfolio for rich media experience • Accelerating Penetration in Enterprise beyond 5-20% • Expanding to Adjacent Segments: Growing business and commercial segment technology adoption of Cisco TelePresence • Network effect and related endpoint growth will benefit from accessibility to broader ecosystems and customer segments via alternative consumption models © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13