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Networking with
    a Fork:
  General Tips on Business
Networking & Dining Etiquette

       Madison Morris
Four “F” benefits of Familiarity with the Proper Di
                                                 R


        Familiarity breeds confidenc
        Focus on the conversation
        Fit in factor
        First impressions manageme
More benefits :



Stand out in the crowd
Appear ‘well-rounded’
Basic starting points

 Preparation + Practice = Confidence


         It’s never about food
Etiquette is about putting people at ease
Ahead of business meal
Look signals to your lunch companions
(interviewers)
     IF you made an effort
     IF you respect them
     IF you are familiar/comfortable w/ company’s
     culture


Clean/ironed clothes >than fashion

Careful with perfume

Check weather for appropriate clothing
Ahead of business meal
Coming in
When escorted to a table by a maitre'd, walk
first, the interviewer will follow behind
If you are seated before the others arrival, be
sure to stand up and shake hands (both men
and women)
Seating down

            Sit left, stand right.
When possible, you           A properly trained
should be seated from        waitperson will also
the left side of the chair   serve your meal to
at the table and exit        you from your left and
from the chair's right.      pick up from your right
Ordering
       Host’s
recommendation =
  also price guide    No more than two
                          courses
 Generally guest’s
order will be taken
       first           Never the most
                      expensive thing on
                          the menu
 Questions about
 the dish ok , but
  not too many
   substitutions
Ordering
prix fixe/ table d'hôte – all included
Al La Carte – each item priced separately
dishes to void: spaghetti, ribs, messy
sandwiches - ease of consumption > your
appetite

In the end, it is NOT about food
Start of a business
                                              meal
Napkin: the first thing off the table and the last thing
  on.
   As soon as you're seated, place your napkin in your lap
     with the folded edge facing you.
   When you excuse place your napkin in the chair seat/on
     the chair’s arm.
   Only place your napkin on the table when leaving to the
     left of your plate.
Start of a
                                   business meal
Silverware
lined up in the order in which a person will use them,
going from the outside in
Start of a
Bread Plate
Butter Knife
                                      business meal
                  Dessert /Coffee   Water
                                            Red
                                            Wine
                                                    White
                                                    Wine




                                                            Coffee Cup
                                                            and Saucer
                  Plate/Napkin


                                             Soup      seafood
   Salad   Meat                     Meat Salad
Start of a
BMW method                           business meal
                                 Water always on the right
Bread plate always on the left

B=bread                                    W=water
                     M=meal
Start of a
                              business meal

Right is spelled r-i-g-h-t.
That’s 5 letters.
Just like k-n-i-f-e and s-p-o-o-n.
So your knife and spoon are always
on the right side.

Left is spelled l-e-f-t.
That’s 4 letters.
Just like f-o-r-k.
So it’s always on the left.
Elements of Business Lunch




                Appetizers
                (bread and butter)
Do not bite in – Tear into pieces, butter and eat. Repeat.
Elements of Business Lunch

                     Salads
Cherry tomatoes: cut in halves
  Croutons: spear few leaves,
                  crouton last

           Chew well to avoid
   leaves stuck between teeth
Elements of Business Lunch



                                               Soup
Spoon your soup away from
you.                                Don’t drink from the bowl
                                    unless in an Asian restaurant.
Sip from the side of the
spoon.
                                    Leave the spoon in the cup or
                                    soup bowl when resting.
Tilt the bowl or cup of soup
away from you as you eat.

If soup is too hot, wait for it
to cool; do not blow on it.
Elements of Business Lunch


Main course
Never cut more than three
           bites at a time
Time your meal dish with a
            conversation
During business meal
       Any paper (e.g. empty sugar
       packets ) shouldn’t be placed
       on the table, but instead on
       the edge of butter plate/cup
       saucer.

       Chew quietly with mouth
       closed.

       Do not talk with your mouth
       full.

       Bring food to mouth, not mouth
       to food. Straight posture
       throughout the meal.
During Business meal
   Remember to:
   Maintain Eye Contact
   Continue conversation,
   giving all equal time
   Refrain from joking
   Keep your elbows off the
   table at all times.
   Rest your wrists on the
   table
During business meal
Never serve yourself first even if a dish is
placed in front of you
During business meal

Turn your head away from the table and cover your mouth
when you sneeze or cough with your elbow nook.

Don't blow your nose at the table. Excuse yourself and use
the restroom.

When leaving the table, always push your chair back to the
table.
During business meal
Never state the reasons e.g.
‘restroom break’, ‘I have food stuck
in my teeth’, ‘Have to take my pills’
etc.
Say “Excuse me” only



Tough food (spit it out discretely)

Stains (approach with humor;
proceed as above to excuse
yourself and clean up
During business meal
    Always pass the salt and pepper together
    to place them on the table/ not directly
    into the person’s hand.

    If you are asked to pass something, don't
    use it/or take some first before passing-
    unless the person requesting it invites
    you to.

    Pass items ALWAYS to the right.



    The person closest to the bread basket,
    butter, salad dressing, etc., should begin
    passing.
During business meal
Swallow completely/ wipe you hands &
mouth before taking a drink.
If you do not want wine or coffee DON”T :
turn the glass or mug over; place your hand
over the glass or mug.
Simply tell your server “no thank you.”

It is called STEMware - always hold the
glass by the stem.

A water goblet is the only glass you do not
have to hold by the stem.
During business meal
            Think of your plate as a clock.

The utensils should signalize 6PM if you are still eating
If you are done: put your fork and knife akew in the 10 and 4
o'clock.
Questions – other
                  ‘Tricks’
                                  issues
                     Tipping
Offering to pay for the meal/splitting the check
                    Toasting
CONVERSATION
    aspect
Art of conversation




   As anything worthy,
it takes preparation and
         practice
Preparation
Check Google News/Scan headlines of major newspapers



            If possible, learn about people
                you will be interviewing




         Find common ground
Preparation
Practice with your American peers (that’s why it’s
important not to stick only with friends from your
                  home country)

It’s better to practice now w/ colleagues than do it
           for the 1st time at the interview

            Observe what’s expected
Introductions


  Insure that people are comfortable
           addressing you:
                      Use ‘easy’ form of            Make an easy
                      your name e.g.                connection in their
                      ‘Abhinandan’ can be           mind e.g.
Pronounce your name
                      ‘Abhi’                        • reveal the meaning behind
     very clearly
                      • (or even, if you choose,      the name
                        even more Americanized      • offer a word that rhymes
                        version such as ‘Abe’ )       with your name
Introductions
You want to introduce someone
         Say the name of the key person.
         Mention the name of the other person and say something about him or her
         Come back to the key person and say something about him/her.


  Here is an example where the recruiter is Mr.
   John Packman and your friend is Aneesha
                    Patel:
  “John, I would like to introduce my friend, Aneesha
 Patel. Annesha is student in Kellogg’s MMM program.
     Josh Packman is with Johnson and Johnson."
Hand shaking
 Business is generally gender
           neutral.

A man does not have to wait for
a woman in business to extend
   her hand for a handshake

   Americans expect the
handshake to convey strength
      and confidence
Business card exchange
                                                                 In US, you should first
                                                                 establish rapport with a
                                                                 person in a chat BEFORE
                                                                 exchanging cards.
                                                                 Thus, you can expect to
                                                                 exchange business cards
                                                                 AT THE END OF THE
                                                                 CONVERSATION
                                                                 When you receive a card,
                                                                 you can look at it and at
If you aren't asked for yours, ask for theirs first. State why   the person, and then thank
e.g. ‘I’d love you to see the results of the projects we’ve      them.
been discussing. May I have your information?”                   When alone, feel free to
If they don’t offer their card, simply ask, "May I offer you     write any comments at the
my card?“                                                        other side of the business
                                                                 card
Small talk
Discuss what constitutes      Mika and Peppe hadn't seen each other for
                              ages, so they decided to get together for "one"
 small talk in your culture   beer. At the end of the first pint Peppe says
   and your experiences       "How have you been?" Mika just grunts in
  with small talk in the US   reply.
                              At the end of the second pint Peppe asks
                              "So how's your family?" Again, Mika just grunts
                              in reply.
                              After three pints Peppe asks
                              "How's work going?" Mika turns in fury and
                              yells
                              "Perkele! Did we come here to talk or
                              drink?!“

                              Finnish Joke
Basic starting points

 It’s never really about specific topics
Small talk is about making other people
comfortable through finding a common
                 ground
Small talk
ANYTHING OBSERVABLE/ QUANTIFIABLE:
Weather
Area around
Recent fun activities (plans for the weekend/ recent
vacation/trip)
Hobbies ESPECIALLY sports that can be shared by others
(current matches/games/favorite teams)

TIP: Ask for suggestions e.g. for dining/visiting places or
explaining American/ local customs (e.g. unmerited love for
Cubs)
Small talk topics
        to avoid
    Politics/controversial
            topics
   Intimate relationships
           Religion
            Death
      Financial issues
             Age
   When in doubt, ALWAYS ask questions about the
    other person. People of virtually every culture
          LOVE talking about themselves .
Business networking dining etiquette for int'l job candidates

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Business networking dining etiquette for int'l job candidates

  • 1. Networking with a Fork: General Tips on Business Networking & Dining Etiquette Madison Morris
  • 2. Four “F” benefits of Familiarity with the Proper Di R Familiarity breeds confidenc Focus on the conversation Fit in factor First impressions manageme
  • 3. More benefits : Stand out in the crowd Appear ‘well-rounded’
  • 4. Basic starting points Preparation + Practice = Confidence It’s never about food Etiquette is about putting people at ease
  • 5. Ahead of business meal Look signals to your lunch companions (interviewers) IF you made an effort IF you respect them IF you are familiar/comfortable w/ company’s culture Clean/ironed clothes >than fashion Careful with perfume Check weather for appropriate clothing
  • 7.
  • 8. Coming in When escorted to a table by a maitre'd, walk first, the interviewer will follow behind If you are seated before the others arrival, be sure to stand up and shake hands (both men and women)
  • 9. Seating down Sit left, stand right. When possible, you A properly trained should be seated from waitperson will also the left side of the chair serve your meal to at the table and exit you from your left and from the chair's right. pick up from your right
  • 10. Ordering Host’s recommendation = also price guide No more than two courses Generally guest’s order will be taken first Never the most expensive thing on the menu Questions about the dish ok , but not too many substitutions
  • 11. Ordering prix fixe/ table d'hôte – all included Al La Carte – each item priced separately dishes to void: spaghetti, ribs, messy sandwiches - ease of consumption > your appetite In the end, it is NOT about food
  • 12. Start of a business meal Napkin: the first thing off the table and the last thing on. As soon as you're seated, place your napkin in your lap with the folded edge facing you. When you excuse place your napkin in the chair seat/on the chair’s arm. Only place your napkin on the table when leaving to the left of your plate.
  • 13. Start of a business meal Silverware lined up in the order in which a person will use them, going from the outside in
  • 14. Start of a Bread Plate Butter Knife business meal Dessert /Coffee Water Red Wine White Wine Coffee Cup and Saucer Plate/Napkin Soup seafood Salad Meat Meat Salad
  • 15. Start of a BMW method business meal Water always on the right Bread plate always on the left B=bread W=water M=meal
  • 16. Start of a business meal Right is spelled r-i-g-h-t. That’s 5 letters. Just like k-n-i-f-e and s-p-o-o-n. So your knife and spoon are always on the right side. Left is spelled l-e-f-t. That’s 4 letters. Just like f-o-r-k. So it’s always on the left.
  • 17. Elements of Business Lunch Appetizers (bread and butter) Do not bite in – Tear into pieces, butter and eat. Repeat.
  • 18. Elements of Business Lunch Salads Cherry tomatoes: cut in halves Croutons: spear few leaves, crouton last Chew well to avoid leaves stuck between teeth
  • 19. Elements of Business Lunch Soup Spoon your soup away from you. Don’t drink from the bowl unless in an Asian restaurant. Sip from the side of the spoon. Leave the spoon in the cup or soup bowl when resting. Tilt the bowl or cup of soup away from you as you eat. If soup is too hot, wait for it to cool; do not blow on it.
  • 20. Elements of Business Lunch Main course Never cut more than three bites at a time Time your meal dish with a conversation
  • 21. During business meal Any paper (e.g. empty sugar packets ) shouldn’t be placed on the table, but instead on the edge of butter plate/cup saucer. Chew quietly with mouth closed. Do not talk with your mouth full. Bring food to mouth, not mouth to food. Straight posture throughout the meal.
  • 22. During Business meal Remember to: Maintain Eye Contact Continue conversation, giving all equal time Refrain from joking Keep your elbows off the table at all times. Rest your wrists on the table
  • 23. During business meal Never serve yourself first even if a dish is placed in front of you
  • 24. During business meal Turn your head away from the table and cover your mouth when you sneeze or cough with your elbow nook. Don't blow your nose at the table. Excuse yourself and use the restroom. When leaving the table, always push your chair back to the table.
  • 25. During business meal Never state the reasons e.g. ‘restroom break’, ‘I have food stuck in my teeth’, ‘Have to take my pills’ etc. Say “Excuse me” only Tough food (spit it out discretely) Stains (approach with humor; proceed as above to excuse yourself and clean up
  • 26. During business meal Always pass the salt and pepper together to place them on the table/ not directly into the person’s hand. If you are asked to pass something, don't use it/or take some first before passing- unless the person requesting it invites you to. Pass items ALWAYS to the right. The person closest to the bread basket, butter, salad dressing, etc., should begin passing.
  • 27. During business meal Swallow completely/ wipe you hands & mouth before taking a drink. If you do not want wine or coffee DON”T : turn the glass or mug over; place your hand over the glass or mug. Simply tell your server “no thank you.” It is called STEMware - always hold the glass by the stem. A water goblet is the only glass you do not have to hold by the stem.
  • 28. During business meal Think of your plate as a clock. The utensils should signalize 6PM if you are still eating If you are done: put your fork and knife akew in the 10 and 4 o'clock.
  • 29. Questions – other ‘Tricks’ issues Tipping Offering to pay for the meal/splitting the check Toasting
  • 30. CONVERSATION aspect
  • 31. Art of conversation As anything worthy, it takes preparation and practice
  • 32. Preparation Check Google News/Scan headlines of major newspapers If possible, learn about people you will be interviewing Find common ground
  • 33. Preparation Practice with your American peers (that’s why it’s important not to stick only with friends from your home country) It’s better to practice now w/ colleagues than do it for the 1st time at the interview Observe what’s expected
  • 34. Introductions Insure that people are comfortable addressing you: Use ‘easy’ form of Make an easy your name e.g. connection in their ‘Abhinandan’ can be mind e.g. Pronounce your name ‘Abhi’ • reveal the meaning behind very clearly • (or even, if you choose, the name even more Americanized • offer a word that rhymes version such as ‘Abe’ ) with your name
  • 35. Introductions You want to introduce someone Say the name of the key person. Mention the name of the other person and say something about him or her Come back to the key person and say something about him/her. Here is an example where the recruiter is Mr. John Packman and your friend is Aneesha Patel: “John, I would like to introduce my friend, Aneesha Patel. Annesha is student in Kellogg’s MMM program. Josh Packman is with Johnson and Johnson."
  • 36. Hand shaking Business is generally gender neutral. A man does not have to wait for a woman in business to extend her hand for a handshake Americans expect the handshake to convey strength and confidence
  • 37. Business card exchange In US, you should first establish rapport with a person in a chat BEFORE exchanging cards. Thus, you can expect to exchange business cards AT THE END OF THE CONVERSATION When you receive a card, you can look at it and at If you aren't asked for yours, ask for theirs first. State why the person, and then thank e.g. ‘I’d love you to see the results of the projects we’ve them. been discussing. May I have your information?” When alone, feel free to If they don’t offer their card, simply ask, "May I offer you write any comments at the my card?“ other side of the business card
  • 38. Small talk Discuss what constitutes Mika and Peppe hadn't seen each other for ages, so they decided to get together for "one" small talk in your culture beer. At the end of the first pint Peppe says and your experiences "How have you been?" Mika just grunts in with small talk in the US reply. At the end of the second pint Peppe asks "So how's your family?" Again, Mika just grunts in reply. After three pints Peppe asks "How's work going?" Mika turns in fury and yells "Perkele! Did we come here to talk or drink?!“ Finnish Joke
  • 39. Basic starting points It’s never really about specific topics Small talk is about making other people comfortable through finding a common ground
  • 40. Small talk ANYTHING OBSERVABLE/ QUANTIFIABLE: Weather Area around Recent fun activities (plans for the weekend/ recent vacation/trip) Hobbies ESPECIALLY sports that can be shared by others (current matches/games/favorite teams) TIP: Ask for suggestions e.g. for dining/visiting places or explaining American/ local customs (e.g. unmerited love for Cubs)
  • 41. Small talk topics to avoid Politics/controversial topics Intimate relationships Religion Death Financial issues Age When in doubt, ALWAYS ask questions about the other person. People of virtually every culture LOVE talking about themselves .