19. Step 1
de-branding
Take you brand
Look at its values
Ask if they're true to your
heart (and mind)
Think of a real conversation,
between blogs or around a table
20. Step 2
e-branding
Forget your brand
Look at what real people really cares
and want
Ask if your product will better their
lives
Do you really believe it? If
you don’t, they won’t
21. Step 3
re-branding
Mix your brand values and people's
need
Create something new, that is new
every single moment, and exciting
Lose control and gain trust
28. Fact # 2
For quot;digital nativesquot; if
you're not social on the
web, you're not
Go where they are, don’t
wait for them to come.
Be a peer or be not.