1. Curriculum Vitae
Name - Mairi Aitken
Address – 59 Thornton Avenue,London, SW2 4BD
Telephone - 07758219651
D.O.B - 7th September 1991
Drivers Licence - Full British licence
E-mail - mairiaitken91@hotmail.co.uk
Profile
Having worked since the age of thirteen, I understand the importance of hard work. I am a motivated,
responsible and adaptable individual who enjoys meeting new people and interacting with customers. From
previous jobs I have come to realise that my personality and natural skills are best suited to working directly
with people.
On finishing my A levels I lived and worked abroad for 18 months where I gained life experience, learned
more about myself and a great deal about how different businesses work.
Most recently I have held the position of supervisorin a busy restaurant/barin Putney, South West London,
where I have gained an immeasurable amount of experience.
My formative years taught me how to work in a team or alone, use my initiative, communicate with otherstaff
and customers,learn how to be patient, punctual and observe health and safety in many work places.
Employment History
Restaurant and Bar Supervisor at The Prince of Wales, Putney – January 2014 – February 2015
Responsibilities include:-
Cashing up at the end of the day and also banking every other day
Stock take
Ordering
Ensuring my team of bar staff and waitresses are all working to the required standard and also dealing
with any problems or requests they may have
Dealing with phone calls and emails regarding bookings either for our private dining room or
restaurant.
Liaising with customers with regards to their bookings.Sending sample menus and room options to
them.
Ensuring the customers wants and needs are met.
Dealing with any complaints.
Keeping the social media pages up to date and relevant.
Creating a warm and inviting atmosphere in the bar and restaurant for both the customers and for my
team.
Making myself known to regular customers and maintaining strong relations with them.
Ensuring I and other managers work as a team and enforce the same standards.
LOLA staffing agency – London November 2014 – January 2014
During my time working for the agency I worked at some very high profile venues such as Claridges Hotel, The
Grosvenor Hotel, The Marriot, The Hilton, the Tower of London and many more.
I did hostess work and waitressing during this time.
Duties included:-
Ensuring clients were looked after to the highest standard,managing guest lists and answering any clients’
questions.
2. Food and Beverage Assistant at The 4 star Talbot Hotel, Malton - (executive chef – James Martin) - April
2012 – November 2013
I was involved at The Talbot from its inauguration and served at some very high profile events including
weddings, shooting parties,fundraisers and “James Martin “ lunches where, naturally, being a 4 star hotel the
standard was exceptionally high, being both formal and unobtrusive.
My duties mainly included waitressing but I was always available to work on the bar or reception when needed.
The professionalism I gained at The Talbot has carried me forward and will hopefully help me to attain my
ambitions.
Outside Promoter at Living Social - Sydney (July 2011 - November 2011)
My job at living social was sales. My duties included sourcing and qualifying merchants via face to face
consultation,creating interest in the business and booking appointments. I spent the majority of my time
working alone. I had to be an approachable,easy to talk to, trustworthy and reliable individual and made sure I
represented the company well.
The Buffalo Club, Queenstown, New Zealand - Bar Maid (March 2011-June 2011)
• Team work
• Working on your own initiative
• Working and coping under pressure
• Customer service and customer care skills
• Communication skills
• Cash handling
• Till skills
• Time management
Palace Lodge Racing Stables, Levin, New Zealand (Nov 2010 - Dec 2010 & March 2011 - June 2011) -
Groom
• Patience and willingness to do routine tasks
• Ability to work alone and as part of a team
• Good observationalskills
• Awareness of health and safety issues
• Competence in riding
• Creative thinking
Soba Bar, Scarborough (Sept 2010 - Nov 2010) - Bar maid
The Blue Lounge, Scarborough (June 2010 - Sept 2010)- Bar maid
Busk Hill Stud, Leavening (June 2007 - Sept 2007)- Groom/sole charge
The Jolly Farmers Pub, Leavening (July 2005 - Sept 2009) - Kitchen assistant
Trout Pond Barn B&B, Acklam (Jan 2005 - July 2005) - House maid
3. Education
York College - Gained 3 A levels (2008 - 2010)
English Literature & Language - D
Business Studies - D
Fine Art - D
Scarborough College - Gained 10 GCSE's (2005 - 2008)
English Literature - B
English Language - A
Art and Design - A
French - B
History - B
Maths - C
Biology - C
Chemistry - C
Physics - C
Business Studies - D
Woodleigh School
Langton
Malton
(1994 -2005)
Other Skills
• Computer literate - Good knowledge of word, excel, internet and e-mail
Hobbies/Interests
• I have my own horses at home and enjoy riding and competing.
• Keeping fit
• I enjoy socialising with friends and meeting new and different people.
• I love visiting new places and experiencing different cultures.
References
• Henry Pearman, General Managerat The Prince of Wales – 020 8788 1552 –
princeofwales@foodandfuel.co.uk
• Dominique, Restaurant Manager at The Talbot Hotel – 01653 639096 - enquiries@talbotmalton.co.uk