Manager, behaviours, attitudes, results, love, management... Learning through the analogy. Very intresting point of view. Made in Poland Prepared by Artur Smolik Translation: Joanna Wierzbowska

1. inspirations
DIFFICULT MATTERS IN A STRAIGHT
Love & Management *
FORWARD MANNER…
Part 1
for … M.
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2. inspirations
Voice in the matter …
„LOVE & MANAGEMENT...
Love seems to be a strange word with reference to the management, but in my humble opinion it’s like
on the most spot. We are usually associating it only with the areas of public service ( educational
institutions, hospitals, etc.), where sympathy is the second nature, and after all love in the business
means acting in the way which is caring about people and world in which we live...
So where is this prejudice from???
Men have dominated the landscape of business world, so love in the management was missing. Why ?
It’s simple: love, sympathy and the spirituality generally are perceived, as typically female features.
Many factors make it up, so as even if cultural aspects and social expectations: the man in the
management is supposed to be strong, "ruthless", deprived of the spiritual awareness...
Lord Vader of our times ;)
Nowadays managing is simply unsuited to the most essential needs of the mankind:
To love and to be loved...
After all love is also respect for the other person, concern, tolerance, forgiving, right to make mistakes,
approval, values which so outstandingly are missing in the corporate world.”
Magdalena Kolb
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3. inspirations
We can look for the analogy
and inspiration
for the management,
everywhere…
…in nature, in music, in human
behaviours outside the company.
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4. inspirations
You should only be:
attentive ,
reflective ,
ready for changes.
And so a contemporary
Manager should be.
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5. inspirations
Manager
That is who?
What does he do?
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6. inspirations
Technocratic dimension of the post of the Manager
A manager is a person, for whom the completion
of the process of managing is a basic task - decision
making, planning, organising and controlling.
By the use of a word "manager" it is possible to
describe every person who makes decisions, but
this word is most commonly used for describing
the person, who is employed in all sorts of
companies or organizations and carries out or
participates in the process of managing.
Source: Wikipedia, http://pl.wikipedia.org/wiki/Mened%C5%BCer
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7. inspirations
Manager
that is
somebody ?
Who is he? What attitudes and what behaviours
are characteristic of him?
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8. inspirations
Behavioral dimension of the post of the Manager
The person who would be supposed to guide a team must be somebody special.
A manager is a man of appropriate features…
He can organize his time and the time of his partners.
By delegating the responsibility and entitlements, he lets take decisions,
he/she teaches them independent thinking.
A leadership isn't mainly about what is
being done, but about what kind of
person a leader is.
The man with the personality of a leader is self-confident, satisfied, assertive, etc.
Of course the Manager does not always have to be a leader …
He has friendly relationships with partners,
however at the same time he is also demanding.
He is interested in the problems of his subordinates and pays attention to their
progress, to them…
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9. inspirations
Differences between the management and the leadership
were identified and described in 50ties. 0f the 20th century.
A leadership is a process
of influencing, without using
the compulsion, on forming the
objectives of the organisation,
of motivating to set behaviours
which will enable reaching these
purposes, as well as supporting
the corporate culture…
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10. inspirations
A management and a leadership
are two systems complementary to to
one another- action and attitude.
In this study we are assigning these
attitudes to the Manager,
where the management has
a technocratic dimension, leadership
- behavioral
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11. inspirations
We suggest looking
for benchamarking
for the attitudes
of the manager
in the behavioral
dimension
(behaviours,
attitudes) in …Love
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12. inspirations
There are many attitudes, behaviours, believes,
characteristic of love and of the management. Of
establishing in love, introduced too Erich
Fromm, will constitute a point of reference for
conducts presented in the management …
Based on the theses included in his
book, „The Art of Loving", we will
pay attention to behavioral
dimensions of the management.
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13. inspirations
Love is an Art…
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14. inspirations
Love is an Art.
E. Fromm claims love is an art…
If we want to learn to love ourselves,
we must act in the same way as when,
when we want to learn any other art:
to learn the theory and practice.
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15. inspirations
Management
is an Art…
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16. inspirations
Management is an Art.
A management is an art of judicious (logical)
administering of managerial tools for achieving
determined objectives.
And also as in love, the practice, the acquired theory
and the attitude create the image of the Manager -
an artist in his field…
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17. inspirations
…love is by no means a simple emotion,
which can become an experience of everyone,
irrespective of the degree of the achieved
maturity…
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18. inspirations
…for the man all his attempts
to love will be sentenced to
failure,
if he does not try most
insistently to develop his
personality,
in order to get the creative
practical attitude…
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19. inspirations
… the management is by no means a simple
skill which can become a part of everyone,
irrespective of the degree of the achieved
maturity…
Unfortunately very often it means
immature man = immature manager
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20. inspirations
Management
has many dimentions.
In this presentation we refer
to it in the behavioral, not
technocratic dimension…
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21. inspirations
A manager is
a flesh and blood person …
With vices and virtues…
With the behaviours
characteristic
of everyday life …
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22. inspirations
Current studies devote a lot of space to the technical
side of management, paying attention, in particular
attention to :
Planning
Organising
Motivating
Controlling
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23. inspirations
Therefore, in all likelihood it can be
assumed, that certain universal behaviours,
characteristic of love, which genarally appear
in life,
influence
the professionalization of manager’s attitude
and in the end
contribute to the achievement of better and
better effects of his work…
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24. inspirations
Key elements characteristic
of love & management:
CONCERN
SENSE OF RESPONSIBILITY
RESPECT
COGNITION
TRUST
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25. inspirations
Concern
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26. inspirations
Love is an active interest in the life and
development of what we love.
(an essence of love is to work for something and to make something develop)
Love is acting, rather than passive experiencing.
Love is a unification determined by keeping the
integrity of the man, of his individuality.
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27. inspirations
In the job of a manager, in
management concern for
shareholders, customers,
employees, results, development
constitute the basis of
organization improval.
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28. inspirations
Sense
of
responsibility
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29. inspirations
The responsibility in its real sense
is a completely voluntary act.
It is a personal need to meet the expressed
or not expressed needs of the second human being
…
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30. inspirations
Sense of responsibility in the management should
result, like in the act of love,
not from position, but from the voluntary attitude.
Responsibility for oneself and others, results
from the mature attitude and the professional approach
towards performed tasks.
Responsibility built on respect,
it is the top level of excellence.
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31. inspirations
Respect
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32. inspirations
Respect doesn’t result from fear, neither from
terror. It means the ability to accept the man
the way he is. To realize his unique
individuality.
Respect means desire for the other man to develop.
Respect assumes the indisposition to exploit…
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33. inspirations
Respect can exclusively exist basing on freedom:
„l’amour est l’enfant de la liberté”,
As an old French song says; love is
the child of freedom, never of
subjugation.
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34. inspirations
Respect is a basis of building
appropriate business relations…
Respect for the other man underlies
the attitude of the Manager.
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35. inspirations
Respect influences the quality and the efficiency of the
process of managing, giving the opportunity to obtain
from people everything, that is best in them…
Respected employees
+
(they) are giving what best in them
=
better results!
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36. inspirations
Cognition
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37. inspirations
Cognition would be devoid of contents,
if an interest wasn't its motive.
I must objectively get to know the other man
and myself, in order to overcome illusions,
irrationally distorted image,
which I developed of him…
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38. inspirations
The ability to concentrate on the other man, gives
the manager a chance to get to know different
attitudes in the issue,
and therefore to make better choices, less ineffective
decisions.
Cognition enables to use the synergy of the
team, based on the strengths of its members.
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39. inspirations
Trust
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40. inspirations
Trust is a positive emotion shown to other people,
objects or institutions.
It should be mutual.
Trust is a faith in defined actions or properties.
It often even means convincing one of the parties, that
our motivation towards them is being honest and
willing to act well .
We are giving trust the person we believe, that
he will be giving us good advice, thinking about us,
rather than about himself.
Apart from the law and common objectives, mutual trust is
one of the basic bonds of the society.
(Wikipedia)
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41. inspirations
Trust in the job of the manager constitutes the important
component of building effective teams.
It also constitutes a basis for management techniques
exploited by the manager, such as: management by
objectives, managing by exceptions and other.
Without trust which the manager gives members of his team
it is impossible to achieve above average results over the long
period of time.
It is a manager who is responsible for creating the
atmosphere of trust in the team.
Along with trust, in the job of the manager using simple
rules and test tools is also worthwile(not to reduce the freedom).
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42. inspirations
Concern, sense of responsibility,
respect, cognition
and trust are independent of one
another.
They are a set of attitudes,
we meet in the adult, mature man…
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43. inspirations
A manager
should be adult and mature, since he
is responsible not only for himself
but also for others.
He affects the realization of their
dreams, of objectives, the possibility
to achieve…
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44. inspirations
Adult, that is who develops his forces
productively, who wants to have only,
what he worked for himself,
who resigned from narcissistic daydreams about the
infinite wisdom and of omnipotence, who achieved
the humility based
on the inner force, which truly productive activity
and faith in other people can give.
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45. inspirations
conscious man
=
conscious manager
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46. inspirations
Managing in the ‘humane’
dimension is a part of our
normal behaviours,
characteristic of
e.g. love…
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47. inspirations
„The spirit and the nature aren't separate
and different from each other, the
intuition and mind must recover
meaning,
as means of perception and merging
internal human nature with the outside
reality…”
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48. inspirations
Erich Fromm…
A philosopher, a sociologist, a psychologist.
Born in 1900 in Frankfurt on Menem, died 18
March 1980 in Muralto near Locarno.
He studied in Heildelbergu, Munich and at
Psychoanalytical Institute in Berlin.
Along with Hitler gaining the power in 1934 he emigrated to the U.S, where he
worked in the Institiute for Social Research in New York. He lectured at the
University of Colombia, Yale and State Michigan, in Bennington College and in
William Alanson White Institiute of Psychiatry, Psychoanalysis and Psychology…
Fromm is an author of: Escape from Freedom, Man for Himself, The Forgotten
Language and May Man Prevail…
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49. inspirations
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of quoting the sources.
In the presentation quotations and materials from the Erich'a Fromm‘s book „The art of loving” were used.
Traslation: Joanna Wierzbowska
Photographs and illustrations: www.istockphoto.com, www.microsoft.com
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