10 best tips for driving turnaround change
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The document provides 28 tips for driving turnaround change within an organization. Some of the key tips include establishing a shared sense of urgency for change, focusing on what must be done rather than what can't be done, treating people with respect during the change process, ensuring everyone is onboard with the change even if they lack certain skills, personally thanking those contributing to positive change, providing written plans for employees to execute, empowering employees to fix problems, and treating remaining employees well during layoffs. The tips are intended to help leaders successfully turn around failed projects, teams, divisions or businesses.
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10 best tips for driving turnaround change
- 1. THE 10 BEST TIPS FOR DRIVING TURNAROUND CHANGE B2B Operational Excellence
- 2. AT SOME POINT IN YOUR CAREER, YOU WILL BE RESPONSIBLE FOR TURNING AROUND A FAILED PROJECT, TEAM, DIVISION OR BUSINESS.
- 3. Tip #1 A shared sense of urgency is critical to transformation. DON’T hide the need to change.
- 4. Tip #3 NEVER worry about what can’t be done, only what must be done.
- 5. Tip #4 Be respectful of people. Hindsight is 20/20 & nobody made bad decisions on purpose.
- 6. Tip #5 Transformation requires everyone to be onboard; great skills don’t outweigh a rotten attitude.
- 7. Tip #13 Personally thank the people who are contributing to positive change, hand write a thank you card.
- 8. Tip #16 Talkingabout vision is great, but people need written plans they can execute against.
- 9. Tip #18 Prevent indecision ---- it is corrosive.
- 10. Tip #19 Leadership in charge when things went wrong can rarely turn things around themselves.
- 11. Tip #20 Empower and require people to fix problems. They usually do fine and you can’t do it all alone.
- 12. Tip #21 If you have to do it more than once, figure out how to do it right.
- 13. Tip #22 Say what you mean, NO weasel words or room for ambiguity. People will appreciate it.
- 14. Tip #26 How you treat people during layoffs will impact how the remaining team views you.
- 15. Tip #28 – Never be constrained.
- 16. Questions? Contact me… Matt Jackson President OpsVantage mattj@OpsVantage.com @jackson_matt (425) 654-4727 Ops-Vantage.comMatt Jackson B2B Operational Excellence
Notas del editor
- Welcome Thank you for the opportunity (Host and Audience) Where the tips come from In our social media world people want to know BEFORE hand if they are going to LIKE something. This is a terrific way to help us know how to spend our time, and IMPORTANTLY it helps prepare us to get the most out of it. In order to help you get the most out of this talk lets cover two important things right up front The hook – why you should care Credibility – why you should believe what I am telling you is true
- How do I know this? According to the 2010 US census 10.4% of the population has at least a masters degree – you are the leaders. Projects and teams don’t fail for lack of technical talent, money, or market opportunity. They fail for lack of competent leadership. Selling your idea - Who has read “Who moved my cheese” by Dr. Spencer Johnson? Opportunity happens in times of change – both internally and externally to the company. It really just depends on whether you are able to see the need, sell your idea, and execute quickly. According to an informal poll done with about 20 business leaders, you will have 1 month to identify the need for a turn around, 3 months to get something going and 6 months to show progress.
- Does anyone know what number we are on at the moment? Right – I said that this would be the 10 best tips, and we are on #12…which brings us to the 13th and final tip <NEXT>
- Welcome Thank you for the opportunity (Host and Audience) Where the tips come from In our social media world people want to know BEFORE hand if they are going to LIKE something. This is a terrific way to help us know how to spend our time, and IMPORTANTLY it helps prepare us to get the most out of it. In order to help you get the most out of this talk lets cover two important things right up front The hook – why you should care Credibility – why you should believe what I am telling you is true