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Introduction To Project
Management
Eng. Mohamed Abd Elmoneim Osman
E-mail: mao_osman@yahoo.com
Chapters One, Two, & Three
PMBOK- 4th Edition
Course Objectives
1. Understand the role of project management and the
project manager in achieving project success.
2. Comprehend entire gamut of concepts, tools and
techniques, and terminology relating to the profession
of Project Management in conformance with per PMI
Standards
3. Master identification of project needs, creation of WBS
and how to plan to avoid scope creep, time and cost
overruns, or quality problems later in the project.
This course offers a methodological approach to
Project Management to enable attendees to:
2
Course Objectives
4. Command the art of estimating project costs and
schedules using simple and proven techniques.
5. Attain expertise on meeting triple constraints,
assessing and dealing with risks, and establishing a
dependable project control and monitoring system.
6. Acquire knowledge and ability to pass PMP
examination.
3
Why Project Management?
4
How The Customer explained it
5
How the Project Leader understood it
6
How the Analyst designed it
7
How the Programmer wrote it
8
How the Business Consultant described it
9
How the project was documented
10
What Operations installed
11
How the customer was billed
12
How it was supported
13
What the customer really needed
14
Why Project Management
16
Why Project Management?
The Need for Project Management:
Before starting the Project Management science, the only way to
improve productivity was to demand harder and longer hours from
workers
Using Project Management tools, most of the organizations and
project managers have increased their methodological effectiveness
in dealing with project problems and increased their operational
overall performance.
17
• What Does Project Management Give to Managers ?
Project Management gives managers:
• greater control over extremely complex projects,
• greater usage of available resources, and
• more utilization of project time.
18
About Project Management
• History:
The origin of Project Management science started in the
later half of 19th century, by studying and defining the
“Work Process” from a simple scientific Process
perspective by Frederic Taylor (1856:1915). He is
called the father of scientific management.
• Taylor's associate, Henry Gantt (1861:1919) who is
considered to be the forefather of project management,
studied in great detail the order of operations in work.
19
About Project Management
• History:
However Project Management techniques
revolution did not start until the early 1950s
after WWII when complex network diagrams
called PERT charts are used to control
complex projects.
Later on, Project Management practitioners
developed the concept of project life cycle and
included the concept of “Work Breakdown
Structure” WBS .
20
PMI & PMP
• The Project Management Institute (PMI) is project
management professional association with over 500,000
member. Established in 1969 and located in US.
• Project Management Professional (PMP) credential
recognizes demonstrated knowledge and skill in leading and
directing project teams and in delivering project results within
the constraints of schedule, budget and resources.
The Project Management Framework
• Chapter 1 –Introduction
• Chapter 2 –Project Life Cycle and Organization
• Chapter 3 – Project Management Process for a Project
References for PMP Study
This course is using following resources as references:
• A Guide to The Project Management Body of Knowledge (PMBOK
Guide)
Fourth Edition
© 2008 PMI
• PMP Exam Prep, Rita’s Course in a Book for passing the PMP
Exam
Sixth Edition
© 2009 Rita Mulcahy, PMP
1 – INTRODUCTION
Advantages of Using Formal Project Management
• Better control of financial, physical, and human resources
• Improved customer relations
• Shorter development times
• Lower costs
• Higher quality and increased reliability
• Higher profit margins
• Improved productivity
• Better internal coordination
• Higher worker morale (less stress)
What is a project?
“A project is a temporary endeavor undertaken to
create a unique product, service or result”
PMBOK (Project Management Body of Knowledge)
Is progressively elaborated
Distinguishing characteristics of each unique project will be
progressively detailed as the project is better understood.
Progressive Elaboration -- definition
Continuously improving and detailing a plan as more detailed and
specific information and more accurate estimates become available as the
project progresses, and thereby producing more accurate and complete
plans that result from the successive iterations of the planning process.
What is a project?
What do we mean by the word TEMPORARY?
Temporary means:
• Definite beginning and end. Not a continuous process.
• With defined project objectives (scope, time, cost, and
quality)
• Team disbanded upon completion.
Temporary does not necessarily mean Short in duration!
Projects can last for several years!!
All that temporary means is that project duration is finite, not
ongoing.
What is a project?
Temporary does not mean:
The product of the project will also be temporary.
Most projects are done to produce products,
service or result that is long lasting.
Examples: a bridge, a dam, a building, a park
Some projects produce a product or service for a
particular occasion.
Examples: Olympics, Fashion show, Grammy awards
What is a project?
What do we mean by the words A UNIQUE?
Unique product, service, or result
Projects involve creating a product, service, or result that has
not been done exactly the same way before EVEN IF YOU
HAVE BEEN DOING SAME CATEGORY OF PROJECTS
MANY TIMES OVER!
Different CLIENTS, REQUIREMENTS, LOCATIONS,
etc.
Differences between Project and Operation
 Similarities with Operations/ Process :
Performed by people (even one person)
Constrained by limited resource
Planned, executed and controlled series of tasks
and activities
performed to achieve organizational objectives or
strategic plan
 Differences from
Project Operation/Process
Temporary On-going & repetitive
Unique Similar outputs
Resources on Permanent resources
temporary
upon-need basis
30
30
What is a Management ?
“To manage is to forecast and plan,
to organize, to command, to
coordinate, and to control”
“Henry Fayol”
“Management is the process of using
the available resources with best
way to achieve the organization
goals”
31
What is a available Resources ?
32
(4M & E)
Man power
Money
Machine
Materials
Environment
What is a project management?
Project management is the application of knowledge, skills, tools, and
techniques to project activities to meet the project requirements.
Project management is accomplished through the appropriate application
and integration of the 42 logically grouped project management
processes comprising the 5 Process Groups.
These 5 Process Groups are:
Initiating,
Planning,
Executing,
Monitoring and Controlling, and
Closing
Project Management Knowledge Areas
Four core knowledge areas lead to specific project objectives.
 Project scope management involves defining and managing all the work required
to complete the project successfully.
 Project time management includes estimating how long it will take to complete the
work, developing an acceptable project schedule, and ensuring timely completion
of the project.
 Project cost management consists of preparing and managing the budget for the
project.
 Project quality management ensures that the project will satisfy the stated or
implied needs for which it was undertaken.
Project Management Knowledge Areas
• Four facilitating knowledge areas are the means through which the
project objectives are achieved.
Project human resource management is concerned with making effective
use of the people involved with the project.
Project communications management involves generating, collecting,
disseminating, and storing project information.
Project risk management includes identifying, analyzing, and responding
to risks related to the project.
Project procurement management involves acquiring or procuring goods
and services for a project from outside the performing organization.
• One knowledge area (project integration management) affects and
is affected by all of the other knowledge areas.
36
36
Project Management Framework
37
37
Foundational Terms and Concepts
• Essential Terms
• Think of a process as a package of inputs,
tools, and outputs used together to do
something on the project.
38
Projects and Strategic Planning
• Projects are means of
Achieving organization’s strategic plan.
Organizing activities that cannot be addressed within the organizations
normal operational limits.
• Projects are typically authorized as a result of one or more of the following strategic
considerations:
Market demand
Strategic opportunity/business need
Customer request
Technological advancement
Legal requirements
Ecological / Environmental Impacts
Social need
project management
Managing a project typically includes:
Identifying requirements,
Addressing the various needs, concerns, and expectations of the
stakeholders as the project is planned and carried out,
Balancing the competing project constraints including, but not limited
to:
Scope,
Quality,
Schedule,
Budget,
Resources, and
Risk.
The Triple Constraints
Time: Finish on time
Cost: Complete within budget
Quality: Meet performance
requirements and quality
targets.
 Scope: All deliverables are
completed.
41
Dimension of Triple Constraints
42
The Project Manager (PM)
“Accountability is the one managerial task that
cannot be delegated. There must be ONE
person whose responsibility is to make a
project work; the Project Manager”,
Norman Augustine,
President and CEO,
Lookheed Martin Corp.
43
Role of a Project Manager (PM)
• PM is the person assigned by the performing
organization to achieve the project objectives
Effective Project Management requires:
• Understanding and applying the knowledge, tools
and techniques recognized as good practice
• Possessing the needed characteristics of:
1. Knowledge
2. Performance
3. Personal
44
What you need to be a good project manager
45
Project Team
 Project Control: Cost and Schedule
Contract Administration
Technical Team
Supply Chain
Management: Purchasing, Logistics,
Warehousing
 Subcontractor management
 Quality Assurance
46
Project Management, Program
Management, and Portfolio Management
“Project Management exists in a broader context governed
by Program Management and Portfolio Management.”
Organizational Strategies and Priorities are linked and have relationships
- Between portfolios and programs,
- Between programs and individual projects!
PMO
Port folio
Program
Project s & Operat ion
Program & Portfolio
Organizational Planning decides prioritization among
the projects, having regard to:
- Strategic plan
- Funding
- Risk
This means finds and support for component projects
is provided on the basis of risk categories, specific
lines of business, or general type of projects (internal
process improvement or infrastructure projects).
Portfolio Management
A portfolio is a collection of projects or programs and other
work that are grouped together to facilitate effective
management of that work to meet strategic business
objectives.
Portfolio Management help their organizations
make wise investment decisions
by helping to select and analyze projects from a strategic
perspective
Program Management
A program is:
“a group of related projects managed in a coordinated way to obtain
benefits and control not available from managing them individually.”
A program manager provides leadership and direction for the project
managers heading the projects within the program.
ADVANTAGES
Decreased risk
Economies of Scale
Program Management: the centralized coordinated management of a
program to achieve the program’s strategic objectives and benefits.
Project Management, Program
Management, and Portfolio Management
Project Management, Program
Management, and Portfolio Management
PORTFOLIOSPROGRAMSPROJECTS
Project Management VS. Project Portfolio Management
Project Management Office
A project management office (PMO):
is a department that centralizes the management of projects.
A PMO usually takes one of three roles:
• Project Support:
Provide project management guidance to project managers in
business units.
• Project Management Process/Methodology:
Develop and implement a consistent and standardized
process.
• Training:
Conduct training programs or collect requirements for an
outside company
Project Management Office (PMO) – Cont’d
• Home for project managers:
– Maintain a centralized office from which project managers are loaned
out to work on projects.
• Internal consulting and mentoring:
–Advise employees about best practices.
• Project management software tools:
–Select and maintain project management tools for use by employees.
• Portfolio management:
– Establish a staff of program managers who can manage multiple
projects that are related, such as infrastructure technologies, desktop
applications and so on, and allocate resources accordingly.
A primary function of a PMO is to support project managers in a
variety of ways which may include, but are not limited to:
Managing shared resources across all projects administered by
the PMO;
Identifying and developing project management methodology,
best practices, and standards;
Coaching, mentoring, training, and oversight;
Monitoring compliance with project management standards
policies, procedures, and templates via project audits;
Developing and managing project policies, procedures,
templates, and other shared documentation (organizational
process assets); and
Coordinating communication across projects.
Project Management Office
Differences between the role of project managers and a PMO may
include the following:
The project manager focuses on the specified project objectives, while
the PMO manages major program scope changes which may be seen as
potential opportunities to better achieve business objectives.
The project manager controls the assigned project resources to best meet
project objectives while the PMO optimizes the use of shared
organizational resources across all projects.
The project manager manages the constraints (scope, schedule, cost, and
quality, etc.) of the individual projects while the PMO manages the
methodologies, standards, overall risk/opportunity, and
interdependencies among projects at the enterprise level.
Project Management Office
Stakeholders
Some examples of project stakeholders
Enterprise Environmental Factors
• Refer to both internal & external environmental factors that surround or
influence a project’s success
• As an input in almost all project management process
• May enhance or constrain project management options
• May have positive or negative influence on the outcome
• Examples:
 Organizational culture, structure,
and processes
 Government or industry standards
 Infrastructure
 Existing human resources
 Personnel administration
 Company work authorization
systems
 Marketplace conditions
 Stakeholder risk tolerances
 Political climate
 Organization’s established
communications channels
 Commercial databases
 Project management information
2 – PROJECT LIFE CYCLE AND
ORGANIZATION
The Project Life Cycle
A project life cycle is a collection of generally sequential and sometimes
overlapping project phases whose name and number are determined by
the management and control needs of the organization or organizations
involved in the project, the nature of the project itself, and its area of
application.
No matter how large or small, simple or complex, all projects can be
mapped to the following life cycle structure:
Starting the project,
Organizing and preparing,
Carrying out the project work, and
Closing the project.
Project Life Cycle (PLC)
Project Monitoring, measuring,
and taking corrective action
Approach to
executing project
Commitment to
executing project
Coordinating people and
other resources
Formal product
acceptance and
end of project
63
Over Lapping the Project Management Processes
Project Life Cycle Characteristics
• Uncertainty and risk are highest in the beginning.
• The chances of successfully completing the project
are therefore lowest at the start.
• But as we proceed, the uncertainty, risk become
progressively reduced, and our chances of
successfully completing the project become
progressively brighter
Project Life Cycle Characteristics
Project Phases
Project phases are divisions within a project where extra control is needed to
effectively manage the completion of a major deliverable.
Project phases are typically completed sequentially, but can overlap in some
project situations.
A project phase is not a Project Management Process Group.
All phases have similar characteristics
When phases are sequential, the close of a phase ends with some form of
transfer or handoff of the work product produced as the phase deliverable.
This phase end represents a natural point to reassess the effort underway
and to change or terminate the project if necessary. These points are referred
to as phase exits, milestones, phase gates, decision gates, stage gates, or kill
points.
The work has a distinct focus that differs from any other phase. This often
involves different organizations and different skill sets.
The primary deliverable or objective of the phase requires an extra degree of
control to be successfully achieved.
Phase-to-Phase Relationships
There are three basic types of phase-to-phase relationships:
A sequential relationship, where a phase can only start once the
previous phase is complete. The step-by-step nature of this approach
reduces uncertainty, but may eliminate options for reducing the
schedule.
An overlapping relationship, where the phase starts prior to
completion of the previous one. Overlapping phases may increase
risk and can result in rework if a subsequent phase progresses
before accurate information is available from the previous phase.
An iterative relationship, where only one phase is planned at any
given time and the planning for the next is carried out as work
progresses on the current phase and deliverables. This approach is
useful in largely undefined, uncertain, or rapidly changing
environments such as research, but it can reduce the ability to
provide long term planning.
Product vs. Project Life Cycle Relationships
The product life cycle consists of generally sequential, non-overlapping
product phases determined by the manufacturing and control need of the
organization.
All projects have a purpose or objective, but in those cases where the
objective is a service or result, there may be a life cycle for the service or
result, not a product life cycle.
When the output of the project is related to a product, there are many
possible relationships, for e.g.:
The development of a new product could be a project on its own.
Alternatively, an existing product might benefit from a project to add
new functions or features, or a project might be created to develop a new
model.
Product Life Cycle & Project Life Cycle
Organizational Influences on Project Management
The organizational culture, style, and structure influence how projects
are performed. An organization’s degree of project management maturity
and its project management systems can also influence the project.
When a project involves external entities as part of a joint venture or
partnering, the project will be influenced by more than one enterprise.
Organizational Cultures and Styles
Cultures and styles may have a strong influence on a project’s ability to
meet its objectives. Cultures and styles are typically known as “cultural
norms.” The “norms” include a common knowledge regarding how to
approach getting the work done, what means are considered acceptable
for getting the work done, and who is influential in facilitating the work
getting done.
Most organizations have developed unique cultures that manifest in
numerous ways including, but not limited to:
Shared visions, values, norms, beliefs, and expectations,
Policies, methods, and procedures,
View of authority relationships, and
Work ethic and work hours.
The organizational culture is an enterprise environmental factor
Types of Organizational Structures (1)
Functional
• Organization is grouped
by areas of specialization
• Project generally occur
within a single department
Projectized
• Entire company is
organized by projects
• Personnel are assigned
and report to a project
manager
Types of Organizational Structures (2)
Weak Matrix
• Power rest with the
functional manager
• Power of project manager
= coordinator or
expediter
Balanced Matrix
• Power is shared between
the project manager and
the functional manager
Types of Organizational Structures (3)
Strong Matrix
• Power rest with the project
manager
• Composite
Organizational Structure
Advantages Disadvantages
Functional • Easier management of specialists
• Team members report to only one
supervisor
• Similar resources are centralized, as the
company is grouped by specialties
• Clearly defined career paths in areas of
work specialization
• People place more emphasis on their
functional specialty to the detriment of the
project
• No career path in project management
• The project manager has little or no authority
Projectized • Efficient project organization
• Loyalty to the project
• More effective communication than
functional
• No “home” when project is completed
• Lack of professionalism in disciplines
• Duplication of facilities and job functions
• Less efficient use of resources
Matrix • Highly visible project objectives
• Improved project manager control over
resources
• More support from functional area
• Maximum utilization of scarce resources
• Better coordination
• Extra administration is required
• More than one boss for project teams
• More complex to monitor and control
• Tougher problems with resource allocation
• Need extensive policies and procedures
Organizational Structure
Influences of organizational structure on projects
The Project Manager’s
Power by Organization Type
79
Organizational Process Assets
• Processes & Procedures
 Organizational standard processes such as standards, policies
 Standardized guidelines, work instruction, proposal evaluation criteria, and performance
measurement criteria
 Templates
 Financial control procedures
 Procedures for prioritizing, approving, and issuing work authorization
 Etc.
• Corporate Knowledge Base
 Process measurement databases
 Project files
 Historical information & lesson learned knowledge bases
 Issue and defect management databases
 Configuration management knowledge bases
 Financial databases
 Etc.
3 – PROJECT MANAGEMENT PROCESS
Process Interaction
• Project management
processes are represented
as discrete elements with
well-defined interface
•In practice, they overlap
and interact
I
E
C
P
M&C
Process Interaction
Project Management Process Groups and Knowledge Areas Mapping
Knowledge Areas
Project Management Process Groups
Initiating Planning Process Group Executing Monitoring &
Controlling
Closing
4. Project Integration
Management
4.1 Develop Project
chart
4.2 Develop Project Management
Plan
4.3 Direct and manage
project execution
4.4 Monitor and control
project work
4.6 close
project or
phase4.5 Perform integrated
change control
5. Project Scope
Management
5.1 Collect requirements 5.4 Verify Scope
5.2 Define Scope 5.5 Control Scope
5.3 Create work breakdown Structure
(WBS)
6. Project Time
Management
6.1 Define Activities 6.6 Control schedule
6.2 Sequence Activities
6.3 Estimate activity resource
6.4 Estimate activity durations
6.5 Develop Schedule
7. Project Cost
Management
7.1 Estimate Costes 7.3 Control Costs
7.2 Determine Budget
8. Project Quality
Management
8.1 Plan Quality 8.2 Perform Quality
Assurance
8.3 Perform Quality
Control
9. Project Human
Resource Management
9.1 Develop Human Resource Plan 9.2 Acquire project team
9.3 Develop project team
9.4 Manage project team
10. Project
Communications
Management
10.1 Identify
Stakeholders
10.2 Plan Commubications 10.3 Distribute
information
10.5 Report Performance
10.4 Manage
Stakeholders
expectations
11. Project Risk
Management
11.1 Plan Ris Management 11.6 Monitor and Control
Risks11.2 Identify Risks
11.3 Perform Qualitative risk analysis
11.4 Perform Quantitative risk
analysis
11.5 Plan Risk Responses
12. Project Procurement
Management
12.1 Plan Procurments 12.2 Conduct
Procurments
12.3 Administer
Procurements
12.4 Close
Procurements
Project Management Knowledge Areas
Project Management Knowledge Areas
Project Management Knowledge Areas
Project Management Knowledge Areas
Project Management Knowledge Areas
97
Initiating Process Group
1. Develop Project Charter: is the process of developing a document that
formally authorizes a project or a phase and documenting initial
requirements that satisfy the stakeholder’s needs and expectations. In
multiphase projects, this process is used to validate or refine the
decisions made during the previous iteration of Develop Project Charter.
2. Identify Stakeholders: is the process of identifying all people or
organizations impacted by the project, and documenting relevant
information regarding their interests, involvement, and impact on project
success.
Initiating Process Group
99
Planning Process Group
Planning Process Group
1. Develop Project Management Plan: is the process of documenting the
actions necessary to define, prepare, integrate, and coordinate all
subsidiary plans. The project management plan becomes the primary
source of information for how the project will be planned, executed,
monitored and controlled, and closed.
2. Collect Requirements: is the process of defining and documenting
stakeholders’ needs to meet the project objectives
3. Define Scope: is the process of developing a detailed description of the
project and product.
4. Create Work Breakdown Structure: is the process of subdividing
project deliverables and project work into smaller, more manageable
components.
Planning Process Group
6. Sequence Activities: is the process of identifying and documenting
relationships among the project activities.
7. Estimate Activity Resources: is the process of estimating the type and
quantities of material, people, equipment, or supplies required to
perform each activity.
5. Define Activities: is the process of identifying the specific actions to be
performed to produce the project deliverables.
8. Estimate Activity Durations: Estimate Activity Durations is the
process of approximating the number of work periods needed to
complete individual activities with estimated resources.
9. Develop Schedule: Develop Schedule is the process of analyzing
activity sequences, durations, resource requirements, and schedule
constraints to create the project schedule.
10. Estimate Costs: Estimate Costs is the process of developing an
approximation of the monetary resources needed to complete project
activities.
Planning Process Group
11. Determine Budget: Determine Budget is the process of aggregating
the estimated costs of individual activities or work packages to establish
an authorized cost baseline.
12. Plan Quality: Plan Quality is the process of identifying quality
requirements and/or standards for the project and product, and
documenting how the project will demonstrate compliance.
13. Develop Human Resource Plan: Develop Human Resource Plan is
the process of identifying and documenting project roles, responsibilities,
and required skills, reporting relationships, and creating a staffing
management plan.
14. Plan Communications: Plan Communications is the process of
determining project stakeholder information needs and defining a
communication approach
Planning Process Group
15. Plan Risk Management: Plan Risk Management is the process of
defining how to conduct risk management activities for a project.
16. Identify Risks: Identify Risks is the process of determining which
risks may affect the project and documenting their characteristics.
Planning Process Group
17. Perform Qualitative Risk Analysis: Perform Qualitative Risk
Analysis is the process of prioritizing risks for further analysis or action
by assessing and combining their probability of occurrence and impact.
18. Perform Quantitative Risk Analysis: Perform Quantitative Risk
Analysis is the process of numerically analyzing the effect of identified
risks on overall project objectives.
19. Plan Risk Responses: Plan Risk Responses is the process of
developing options and actions to enhance opportunities and to reduce
threats to project objectives.
20. Plan Procurements: Plan Procurements is the process of documenting
project purchasing decisions, specifying the approach, and identifying
potential sellers.
105
Executing Process Group
Executing Process group
1. Direct and Manage Project Execution: Direct and Manage Project
Execution is the process of performing the work defined in the project
management plan to achieve the project’s objectives.
2. Perform Quality Assurance: Perform Quality Assurance is the process
of auditing the quality requirements and the results from quality control
measurements to ensure appropriate quality standards and operational
definitions are used.
3. Acquire Project Team: Acquire Project Team is the process of
confirming human resource availability and obtaining the team necessary
to complete project assignments.
4. Develop Project Team: Develop Project Team is the process of
improving the competencies, team interaction, and the overall team
environment to enhance project performance.
Executing Process group
5. Manage Project Team: Manage Project Team is the process of tracking
team member performance, providing feedback, resolving issues, and
managing changes to optimize project performance.
6. Distribute Information: Distribute Information is the process of
making relevant information available to project stakeholders as planned.
7. Manage Stakeholder Expectations: Manage Stakeholder Expectations
is the process of communicating and working with stakeholders to meet
their needs and addressing issues as they occur.
8. Conduct Procurements: Conduct Procurements is the process of
obtaining seller responses, selecting a seller, and awarding a contract.
108
Monitoring and
Controlling Process
Group
Monitoring and Controlling Process Group
1. Monitor and Control Project Work: Monitor and Control Project Work
is the process of tracking, reviewing, and regulating the progress to meet
the performance objectives defined in the project management plan.
Monitoring includes status reporting, progress measurement, and
forecasting. Performance reports provide information on the project’s
performance with regard to scope, schedule, cost, resources, quality, and
risk, which can be used as inputs to other processes.
2. Perform Integrated Change Control: Perform Integrated Change
Control is the process of reviewing all change requests, approving
changes, and managing changes to the deliverables, organizational
process assets, project documents, and the project management plan.
3. Verify Scope: Verify Scope is the process of formalizing acceptance of
the completed project deliverables.
4. Control Scope: Control Scope is the process of monitoring the status of
the project and product scope and managing
changes to the scope baseline.
5. Control Schedule: Control Schedule is the process of monitoring the
status of the project to update project progress and
managing changes to the schedule baseline.
6. Control Costs: Control Costs is the process of monitoring the status of
the project to update the project budget and
managing changes to the cost baseline.
Monitoring and Controlling Process Group
7. Perform Quality Control: Perform Quality Control is the process of
monitoring and recording results of executing the quality activities to
assess performance and recommend necessary changes.
8. Report Performance: Report Performance is the process of collecting
and distributing performance information including status reports,
progress measurements, and forecasts.
9. Monitor and Control Risks: Monitor and Control Risks is the process
of implementing risk response plans, tracking identified risks,
monitoring residual risks, identifying new risks, and evaluating risk
process effectiveness throughout the project.
10. Administer Procurements: Administer Procurements is the process of
managing procurement relationships, monitoring contract performance,
and making changes and corrections as needed.
Monitoring and Controlling Process Group
112
Closing Process Group
Closing Process Group
1. Close Project or Phase: Close Project or Phase is the process of
finalizing all activities across all of the management Process Groups to
formally complete the project or phase.
2. Close Procurements: Close Procurements is the process of completing
each project procurement.
Why Project Management :
• Increase sales
• Reduce costs
• Improve quality
• Improve Customer satisfaction
• Enhance the Work Environment
• Enhance the result in many other benefits.
114
PM (Summary)
PM (Summary)
 Projects: Temporary & Unique
 Project Life Cycle:
Initiation, Planning, Execution, control and Close Out
 Project Management:
Knowledge , skills and Tools & Techniques
 Project Management Constraints:
Time, Cost, and Quality (for a defined Scope)
 The Project Manager = Accountability
 Planning = Scope + schedule + resources+ risks + budgeting
 Organization structure Function & Projectized and matrix
 Project Management Process Groups 115
PMI PMP Certification Overview
• 4 hours of examination
• 200 Objective type questions
• 175 questions for scoring and the rest 25 for validating future examination questions
• 4 hours of exam time
• Additional 15 minutes for tutorial
• Exam components
1. Initiation: 11%
2. Planning: 23%
3. Executing: 27%
4. Monitoring and Controlling: 21%
5. Closing: 9%
6. Professional and Social Responsibility: 9%
01 02&03 introduction to pmp-mao

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01 02&03 introduction to pmp-mao

  • 1. Introduction To Project Management Eng. Mohamed Abd Elmoneim Osman E-mail: mao_osman@yahoo.com Chapters One, Two, & Three PMBOK- 4th Edition
  • 2. Course Objectives 1. Understand the role of project management and the project manager in achieving project success. 2. Comprehend entire gamut of concepts, tools and techniques, and terminology relating to the profession of Project Management in conformance with per PMI Standards 3. Master identification of project needs, creation of WBS and how to plan to avoid scope creep, time and cost overruns, or quality problems later in the project. This course offers a methodological approach to Project Management to enable attendees to: 2
  • 3. Course Objectives 4. Command the art of estimating project costs and schedules using simple and proven techniques. 5. Attain expertise on meeting triple constraints, assessing and dealing with risks, and establishing a dependable project control and monitoring system. 6. Acquire knowledge and ability to pass PMP examination. 3
  • 5. How The Customer explained it 5
  • 6. How the Project Leader understood it 6
  • 7. How the Analyst designed it 7
  • 8. How the Programmer wrote it 8
  • 9. How the Business Consultant described it 9
  • 10. How the project was documented 10
  • 12. How the customer was billed 12
  • 13. How it was supported 13
  • 14. What the customer really needed 14
  • 15.
  • 17. Why Project Management? The Need for Project Management: Before starting the Project Management science, the only way to improve productivity was to demand harder and longer hours from workers Using Project Management tools, most of the organizations and project managers have increased their methodological effectiveness in dealing with project problems and increased their operational overall performance. 17
  • 18. • What Does Project Management Give to Managers ? Project Management gives managers: • greater control over extremely complex projects, • greater usage of available resources, and • more utilization of project time. 18
  • 19. About Project Management • History: The origin of Project Management science started in the later half of 19th century, by studying and defining the “Work Process” from a simple scientific Process perspective by Frederic Taylor (1856:1915). He is called the father of scientific management. • Taylor's associate, Henry Gantt (1861:1919) who is considered to be the forefather of project management, studied in great detail the order of operations in work. 19
  • 20. About Project Management • History: However Project Management techniques revolution did not start until the early 1950s after WWII when complex network diagrams called PERT charts are used to control complex projects. Later on, Project Management practitioners developed the concept of project life cycle and included the concept of “Work Breakdown Structure” WBS . 20
  • 21. PMI & PMP • The Project Management Institute (PMI) is project management professional association with over 500,000 member. Established in 1969 and located in US. • Project Management Professional (PMP) credential recognizes demonstrated knowledge and skill in leading and directing project teams and in delivering project results within the constraints of schedule, budget and resources.
  • 22. The Project Management Framework • Chapter 1 –Introduction • Chapter 2 –Project Life Cycle and Organization • Chapter 3 – Project Management Process for a Project
  • 23. References for PMP Study This course is using following resources as references: • A Guide to The Project Management Body of Knowledge (PMBOK Guide) Fourth Edition © 2008 PMI • PMP Exam Prep, Rita’s Course in a Book for passing the PMP Exam Sixth Edition © 2009 Rita Mulcahy, PMP
  • 25. Advantages of Using Formal Project Management • Better control of financial, physical, and human resources • Improved customer relations • Shorter development times • Lower costs • Higher quality and increased reliability • Higher profit margins • Improved productivity • Better internal coordination • Higher worker morale (less stress)
  • 26. What is a project? “A project is a temporary endeavor undertaken to create a unique product, service or result” PMBOK (Project Management Body of Knowledge) Is progressively elaborated Distinguishing characteristics of each unique project will be progressively detailed as the project is better understood. Progressive Elaboration -- definition Continuously improving and detailing a plan as more detailed and specific information and more accurate estimates become available as the project progresses, and thereby producing more accurate and complete plans that result from the successive iterations of the planning process.
  • 27. What is a project? What do we mean by the word TEMPORARY? Temporary means: • Definite beginning and end. Not a continuous process. • With defined project objectives (scope, time, cost, and quality) • Team disbanded upon completion. Temporary does not necessarily mean Short in duration! Projects can last for several years!! All that temporary means is that project duration is finite, not ongoing.
  • 28. What is a project? Temporary does not mean: The product of the project will also be temporary. Most projects are done to produce products, service or result that is long lasting. Examples: a bridge, a dam, a building, a park Some projects produce a product or service for a particular occasion. Examples: Olympics, Fashion show, Grammy awards
  • 29. What is a project? What do we mean by the words A UNIQUE? Unique product, service, or result Projects involve creating a product, service, or result that has not been done exactly the same way before EVEN IF YOU HAVE BEEN DOING SAME CATEGORY OF PROJECTS MANY TIMES OVER! Different CLIENTS, REQUIREMENTS, LOCATIONS, etc.
  • 30. Differences between Project and Operation  Similarities with Operations/ Process : Performed by people (even one person) Constrained by limited resource Planned, executed and controlled series of tasks and activities performed to achieve organizational objectives or strategic plan  Differences from Project Operation/Process Temporary On-going & repetitive Unique Similar outputs Resources on Permanent resources temporary upon-need basis 30 30
  • 31. What is a Management ? “To manage is to forecast and plan, to organize, to command, to coordinate, and to control” “Henry Fayol” “Management is the process of using the available resources with best way to achieve the organization goals” 31
  • 32. What is a available Resources ? 32 (4M & E) Man power Money Machine Materials Environment
  • 33. What is a project management? Project management is the application of knowledge, skills, tools, and techniques to project activities to meet the project requirements. Project management is accomplished through the appropriate application and integration of the 42 logically grouped project management processes comprising the 5 Process Groups. These 5 Process Groups are: Initiating, Planning, Executing, Monitoring and Controlling, and Closing
  • 34. Project Management Knowledge Areas Four core knowledge areas lead to specific project objectives.  Project scope management involves defining and managing all the work required to complete the project successfully.  Project time management includes estimating how long it will take to complete the work, developing an acceptable project schedule, and ensuring timely completion of the project.  Project cost management consists of preparing and managing the budget for the project.  Project quality management ensures that the project will satisfy the stated or implied needs for which it was undertaken.
  • 35. Project Management Knowledge Areas • Four facilitating knowledge areas are the means through which the project objectives are achieved. Project human resource management is concerned with making effective use of the people involved with the project. Project communications management involves generating, collecting, disseminating, and storing project information. Project risk management includes identifying, analyzing, and responding to risks related to the project. Project procurement management involves acquiring or procuring goods and services for a project from outside the performing organization. • One knowledge area (project integration management) affects and is affected by all of the other knowledge areas.
  • 36. 36 36
  • 38. Foundational Terms and Concepts • Essential Terms • Think of a process as a package of inputs, tools, and outputs used together to do something on the project. 38
  • 39. Projects and Strategic Planning • Projects are means of Achieving organization’s strategic plan. Organizing activities that cannot be addressed within the organizations normal operational limits. • Projects are typically authorized as a result of one or more of the following strategic considerations: Market demand Strategic opportunity/business need Customer request Technological advancement Legal requirements Ecological / Environmental Impacts Social need
  • 40. project management Managing a project typically includes: Identifying requirements, Addressing the various needs, concerns, and expectations of the stakeholders as the project is planned and carried out, Balancing the competing project constraints including, but not limited to: Scope, Quality, Schedule, Budget, Resources, and Risk.
  • 41. The Triple Constraints Time: Finish on time Cost: Complete within budget Quality: Meet performance requirements and quality targets.  Scope: All deliverables are completed. 41
  • 42. Dimension of Triple Constraints 42
  • 43. The Project Manager (PM) “Accountability is the one managerial task that cannot be delegated. There must be ONE person whose responsibility is to make a project work; the Project Manager”, Norman Augustine, President and CEO, Lookheed Martin Corp. 43
  • 44. Role of a Project Manager (PM) • PM is the person assigned by the performing organization to achieve the project objectives Effective Project Management requires: • Understanding and applying the knowledge, tools and techniques recognized as good practice • Possessing the needed characteristics of: 1. Knowledge 2. Performance 3. Personal 44
  • 45. What you need to be a good project manager 45
  • 46. Project Team  Project Control: Cost and Schedule Contract Administration Technical Team Supply Chain Management: Purchasing, Logistics, Warehousing  Subcontractor management  Quality Assurance 46
  • 47. Project Management, Program Management, and Portfolio Management “Project Management exists in a broader context governed by Program Management and Portfolio Management.” Organizational Strategies and Priorities are linked and have relationships - Between portfolios and programs, - Between programs and individual projects! PMO Port folio Program Project s & Operat ion
  • 48. Program & Portfolio Organizational Planning decides prioritization among the projects, having regard to: - Strategic plan - Funding - Risk This means finds and support for component projects is provided on the basis of risk categories, specific lines of business, or general type of projects (internal process improvement or infrastructure projects).
  • 49. Portfolio Management A portfolio is a collection of projects or programs and other work that are grouped together to facilitate effective management of that work to meet strategic business objectives. Portfolio Management help their organizations make wise investment decisions by helping to select and analyze projects from a strategic perspective
  • 50. Program Management A program is: “a group of related projects managed in a coordinated way to obtain benefits and control not available from managing them individually.” A program manager provides leadership and direction for the project managers heading the projects within the program. ADVANTAGES Decreased risk Economies of Scale Program Management: the centralized coordinated management of a program to achieve the program’s strategic objectives and benefits.
  • 51. Project Management, Program Management, and Portfolio Management
  • 52. Project Management, Program Management, and Portfolio Management PORTFOLIOSPROGRAMSPROJECTS
  • 53. Project Management VS. Project Portfolio Management
  • 54. Project Management Office A project management office (PMO): is a department that centralizes the management of projects. A PMO usually takes one of three roles: • Project Support: Provide project management guidance to project managers in business units. • Project Management Process/Methodology: Develop and implement a consistent and standardized process. • Training: Conduct training programs or collect requirements for an outside company
  • 55. Project Management Office (PMO) – Cont’d • Home for project managers: – Maintain a centralized office from which project managers are loaned out to work on projects. • Internal consulting and mentoring: –Advise employees about best practices. • Project management software tools: –Select and maintain project management tools for use by employees. • Portfolio management: – Establish a staff of program managers who can manage multiple projects that are related, such as infrastructure technologies, desktop applications and so on, and allocate resources accordingly.
  • 56. A primary function of a PMO is to support project managers in a variety of ways which may include, but are not limited to: Managing shared resources across all projects administered by the PMO; Identifying and developing project management methodology, best practices, and standards; Coaching, mentoring, training, and oversight; Monitoring compliance with project management standards policies, procedures, and templates via project audits; Developing and managing project policies, procedures, templates, and other shared documentation (organizational process assets); and Coordinating communication across projects. Project Management Office
  • 57. Differences between the role of project managers and a PMO may include the following: The project manager focuses on the specified project objectives, while the PMO manages major program scope changes which may be seen as potential opportunities to better achieve business objectives. The project manager controls the assigned project resources to best meet project objectives while the PMO optimizes the use of shared organizational resources across all projects. The project manager manages the constraints (scope, schedule, cost, and quality, etc.) of the individual projects while the PMO manages the methodologies, standards, overall risk/opportunity, and interdependencies among projects at the enterprise level. Project Management Office
  • 58. Stakeholders Some examples of project stakeholders
  • 59. Enterprise Environmental Factors • Refer to both internal & external environmental factors that surround or influence a project’s success • As an input in almost all project management process • May enhance or constrain project management options • May have positive or negative influence on the outcome • Examples:  Organizational culture, structure, and processes  Government or industry standards  Infrastructure  Existing human resources  Personnel administration  Company work authorization systems  Marketplace conditions  Stakeholder risk tolerances  Political climate  Organization’s established communications channels  Commercial databases  Project management information
  • 60. 2 – PROJECT LIFE CYCLE AND ORGANIZATION
  • 61. The Project Life Cycle A project life cycle is a collection of generally sequential and sometimes overlapping project phases whose name and number are determined by the management and control needs of the organization or organizations involved in the project, the nature of the project itself, and its area of application. No matter how large or small, simple or complex, all projects can be mapped to the following life cycle structure: Starting the project, Organizing and preparing, Carrying out the project work, and Closing the project.
  • 63. Project Monitoring, measuring, and taking corrective action Approach to executing project Commitment to executing project Coordinating people and other resources Formal product acceptance and end of project 63
  • 64. Over Lapping the Project Management Processes
  • 65. Project Life Cycle Characteristics • Uncertainty and risk are highest in the beginning. • The chances of successfully completing the project are therefore lowest at the start. • But as we proceed, the uncertainty, risk become progressively reduced, and our chances of successfully completing the project become progressively brighter
  • 66. Project Life Cycle Characteristics
  • 67. Project Phases Project phases are divisions within a project where extra control is needed to effectively manage the completion of a major deliverable. Project phases are typically completed sequentially, but can overlap in some project situations. A project phase is not a Project Management Process Group. All phases have similar characteristics When phases are sequential, the close of a phase ends with some form of transfer or handoff of the work product produced as the phase deliverable. This phase end represents a natural point to reassess the effort underway and to change or terminate the project if necessary. These points are referred to as phase exits, milestones, phase gates, decision gates, stage gates, or kill points. The work has a distinct focus that differs from any other phase. This often involves different organizations and different skill sets. The primary deliverable or objective of the phase requires an extra degree of control to be successfully achieved.
  • 68. Phase-to-Phase Relationships There are three basic types of phase-to-phase relationships: A sequential relationship, where a phase can only start once the previous phase is complete. The step-by-step nature of this approach reduces uncertainty, but may eliminate options for reducing the schedule. An overlapping relationship, where the phase starts prior to completion of the previous one. Overlapping phases may increase risk and can result in rework if a subsequent phase progresses before accurate information is available from the previous phase. An iterative relationship, where only one phase is planned at any given time and the planning for the next is carried out as work progresses on the current phase and deliverables. This approach is useful in largely undefined, uncertain, or rapidly changing environments such as research, but it can reduce the ability to provide long term planning.
  • 69. Product vs. Project Life Cycle Relationships The product life cycle consists of generally sequential, non-overlapping product phases determined by the manufacturing and control need of the organization. All projects have a purpose or objective, but in those cases where the objective is a service or result, there may be a life cycle for the service or result, not a product life cycle. When the output of the project is related to a product, there are many possible relationships, for e.g.: The development of a new product could be a project on its own. Alternatively, an existing product might benefit from a project to add new functions or features, or a project might be created to develop a new model.
  • 70. Product Life Cycle & Project Life Cycle
  • 71. Organizational Influences on Project Management The organizational culture, style, and structure influence how projects are performed. An organization’s degree of project management maturity and its project management systems can also influence the project. When a project involves external entities as part of a joint venture or partnering, the project will be influenced by more than one enterprise.
  • 72. Organizational Cultures and Styles Cultures and styles may have a strong influence on a project’s ability to meet its objectives. Cultures and styles are typically known as “cultural norms.” The “norms” include a common knowledge regarding how to approach getting the work done, what means are considered acceptable for getting the work done, and who is influential in facilitating the work getting done. Most organizations have developed unique cultures that manifest in numerous ways including, but not limited to: Shared visions, values, norms, beliefs, and expectations, Policies, methods, and procedures, View of authority relationships, and Work ethic and work hours. The organizational culture is an enterprise environmental factor
  • 73. Types of Organizational Structures (1) Functional • Organization is grouped by areas of specialization • Project generally occur within a single department Projectized • Entire company is organized by projects • Personnel are assigned and report to a project manager
  • 74. Types of Organizational Structures (2) Weak Matrix • Power rest with the functional manager • Power of project manager = coordinator or expediter Balanced Matrix • Power is shared between the project manager and the functional manager
  • 75. Types of Organizational Structures (3) Strong Matrix • Power rest with the project manager • Composite
  • 76. Organizational Structure Advantages Disadvantages Functional • Easier management of specialists • Team members report to only one supervisor • Similar resources are centralized, as the company is grouped by specialties • Clearly defined career paths in areas of work specialization • People place more emphasis on their functional specialty to the detriment of the project • No career path in project management • The project manager has little or no authority Projectized • Efficient project organization • Loyalty to the project • More effective communication than functional • No “home” when project is completed • Lack of professionalism in disciplines • Duplication of facilities and job functions • Less efficient use of resources Matrix • Highly visible project objectives • Improved project manager control over resources • More support from functional area • Maximum utilization of scarce resources • Better coordination • Extra administration is required • More than one boss for project teams • More complex to monitor and control • Tougher problems with resource allocation • Need extensive policies and procedures
  • 77. Organizational Structure Influences of organizational structure on projects
  • 78. The Project Manager’s Power by Organization Type 79
  • 79. Organizational Process Assets • Processes & Procedures  Organizational standard processes such as standards, policies  Standardized guidelines, work instruction, proposal evaluation criteria, and performance measurement criteria  Templates  Financial control procedures  Procedures for prioritizing, approving, and issuing work authorization  Etc. • Corporate Knowledge Base  Process measurement databases  Project files  Historical information & lesson learned knowledge bases  Issue and defect management databases  Configuration management knowledge bases  Financial databases  Etc.
  • 80. 3 – PROJECT MANAGEMENT PROCESS
  • 81. Process Interaction • Project management processes are represented as discrete elements with well-defined interface •In practice, they overlap and interact I E C P M&C
  • 83. Project Management Process Groups and Knowledge Areas Mapping Knowledge Areas Project Management Process Groups Initiating Planning Process Group Executing Monitoring & Controlling Closing 4. Project Integration Management 4.1 Develop Project chart 4.2 Develop Project Management Plan 4.3 Direct and manage project execution 4.4 Monitor and control project work 4.6 close project or phase4.5 Perform integrated change control 5. Project Scope Management 5.1 Collect requirements 5.4 Verify Scope 5.2 Define Scope 5.5 Control Scope 5.3 Create work breakdown Structure (WBS) 6. Project Time Management 6.1 Define Activities 6.6 Control schedule 6.2 Sequence Activities 6.3 Estimate activity resource 6.4 Estimate activity durations 6.5 Develop Schedule 7. Project Cost Management 7.1 Estimate Costes 7.3 Control Costs 7.2 Determine Budget 8. Project Quality Management 8.1 Plan Quality 8.2 Perform Quality Assurance 8.3 Perform Quality Control 9. Project Human Resource Management 9.1 Develop Human Resource Plan 9.2 Acquire project team 9.3 Develop project team 9.4 Manage project team 10. Project Communications Management 10.1 Identify Stakeholders 10.2 Plan Commubications 10.3 Distribute information 10.5 Report Performance 10.4 Manage Stakeholders expectations 11. Project Risk Management 11.1 Plan Ris Management 11.6 Monitor and Control Risks11.2 Identify Risks 11.3 Perform Qualitative risk analysis 11.4 Perform Quantitative risk analysis 11.5 Plan Risk Responses 12. Project Procurement Management 12.1 Plan Procurments 12.2 Conduct Procurments 12.3 Administer Procurements 12.4 Close Procurements
  • 84.
  • 91. 1. Develop Project Charter: is the process of developing a document that formally authorizes a project or a phase and documenting initial requirements that satisfy the stakeholder’s needs and expectations. In multiphase projects, this process is used to validate or refine the decisions made during the previous iteration of Develop Project Charter. 2. Identify Stakeholders: is the process of identifying all people or organizations impacted by the project, and documenting relevant information regarding their interests, involvement, and impact on project success. Initiating Process Group
  • 93. Planning Process Group 1. Develop Project Management Plan: is the process of documenting the actions necessary to define, prepare, integrate, and coordinate all subsidiary plans. The project management plan becomes the primary source of information for how the project will be planned, executed, monitored and controlled, and closed. 2. Collect Requirements: is the process of defining and documenting stakeholders’ needs to meet the project objectives 3. Define Scope: is the process of developing a detailed description of the project and product. 4. Create Work Breakdown Structure: is the process of subdividing project deliverables and project work into smaller, more manageable components.
  • 94. Planning Process Group 6. Sequence Activities: is the process of identifying and documenting relationships among the project activities. 7. Estimate Activity Resources: is the process of estimating the type and quantities of material, people, equipment, or supplies required to perform each activity. 5. Define Activities: is the process of identifying the specific actions to be performed to produce the project deliverables. 8. Estimate Activity Durations: Estimate Activity Durations is the process of approximating the number of work periods needed to complete individual activities with estimated resources.
  • 95. 9. Develop Schedule: Develop Schedule is the process of analyzing activity sequences, durations, resource requirements, and schedule constraints to create the project schedule. 10. Estimate Costs: Estimate Costs is the process of developing an approximation of the monetary resources needed to complete project activities. Planning Process Group 11. Determine Budget: Determine Budget is the process of aggregating the estimated costs of individual activities or work packages to establish an authorized cost baseline. 12. Plan Quality: Plan Quality is the process of identifying quality requirements and/or standards for the project and product, and documenting how the project will demonstrate compliance.
  • 96. 13. Develop Human Resource Plan: Develop Human Resource Plan is the process of identifying and documenting project roles, responsibilities, and required skills, reporting relationships, and creating a staffing management plan. 14. Plan Communications: Plan Communications is the process of determining project stakeholder information needs and defining a communication approach Planning Process Group 15. Plan Risk Management: Plan Risk Management is the process of defining how to conduct risk management activities for a project. 16. Identify Risks: Identify Risks is the process of determining which risks may affect the project and documenting their characteristics.
  • 97. Planning Process Group 17. Perform Qualitative Risk Analysis: Perform Qualitative Risk Analysis is the process of prioritizing risks for further analysis or action by assessing and combining their probability of occurrence and impact. 18. Perform Quantitative Risk Analysis: Perform Quantitative Risk Analysis is the process of numerically analyzing the effect of identified risks on overall project objectives. 19. Plan Risk Responses: Plan Risk Responses is the process of developing options and actions to enhance opportunities and to reduce threats to project objectives. 20. Plan Procurements: Plan Procurements is the process of documenting project purchasing decisions, specifying the approach, and identifying potential sellers.
  • 99. Executing Process group 1. Direct and Manage Project Execution: Direct and Manage Project Execution is the process of performing the work defined in the project management plan to achieve the project’s objectives. 2. Perform Quality Assurance: Perform Quality Assurance is the process of auditing the quality requirements and the results from quality control measurements to ensure appropriate quality standards and operational definitions are used. 3. Acquire Project Team: Acquire Project Team is the process of confirming human resource availability and obtaining the team necessary to complete project assignments. 4. Develop Project Team: Develop Project Team is the process of improving the competencies, team interaction, and the overall team environment to enhance project performance.
  • 100. Executing Process group 5. Manage Project Team: Manage Project Team is the process of tracking team member performance, providing feedback, resolving issues, and managing changes to optimize project performance. 6. Distribute Information: Distribute Information is the process of making relevant information available to project stakeholders as planned. 7. Manage Stakeholder Expectations: Manage Stakeholder Expectations is the process of communicating and working with stakeholders to meet their needs and addressing issues as they occur. 8. Conduct Procurements: Conduct Procurements is the process of obtaining seller responses, selecting a seller, and awarding a contract.
  • 102. Monitoring and Controlling Process Group 1. Monitor and Control Project Work: Monitor and Control Project Work is the process of tracking, reviewing, and regulating the progress to meet the performance objectives defined in the project management plan. Monitoring includes status reporting, progress measurement, and forecasting. Performance reports provide information on the project’s performance with regard to scope, schedule, cost, resources, quality, and risk, which can be used as inputs to other processes. 2. Perform Integrated Change Control: Perform Integrated Change Control is the process of reviewing all change requests, approving changes, and managing changes to the deliverables, organizational process assets, project documents, and the project management plan.
  • 103. 3. Verify Scope: Verify Scope is the process of formalizing acceptance of the completed project deliverables. 4. Control Scope: Control Scope is the process of monitoring the status of the project and product scope and managing changes to the scope baseline. 5. Control Schedule: Control Schedule is the process of monitoring the status of the project to update project progress and managing changes to the schedule baseline. 6. Control Costs: Control Costs is the process of monitoring the status of the project to update the project budget and managing changes to the cost baseline. Monitoring and Controlling Process Group
  • 104. 7. Perform Quality Control: Perform Quality Control is the process of monitoring and recording results of executing the quality activities to assess performance and recommend necessary changes. 8. Report Performance: Report Performance is the process of collecting and distributing performance information including status reports, progress measurements, and forecasts. 9. Monitor and Control Risks: Monitor and Control Risks is the process of implementing risk response plans, tracking identified risks, monitoring residual risks, identifying new risks, and evaluating risk process effectiveness throughout the project. 10. Administer Procurements: Administer Procurements is the process of managing procurement relationships, monitoring contract performance, and making changes and corrections as needed. Monitoring and Controlling Process Group
  • 106. Closing Process Group 1. Close Project or Phase: Close Project or Phase is the process of finalizing all activities across all of the management Process Groups to formally complete the project or phase. 2. Close Procurements: Close Procurements is the process of completing each project procurement.
  • 107. Why Project Management : • Increase sales • Reduce costs • Improve quality • Improve Customer satisfaction • Enhance the Work Environment • Enhance the result in many other benefits. 114 PM (Summary)
  • 108. PM (Summary)  Projects: Temporary & Unique  Project Life Cycle: Initiation, Planning, Execution, control and Close Out  Project Management: Knowledge , skills and Tools & Techniques  Project Management Constraints: Time, Cost, and Quality (for a defined Scope)  The Project Manager = Accountability  Planning = Scope + schedule + resources+ risks + budgeting  Organization structure Function & Projectized and matrix  Project Management Process Groups 115
  • 109. PMI PMP Certification Overview • 4 hours of examination • 200 Objective type questions • 175 questions for scoring and the rest 25 for validating future examination questions • 4 hours of exam time • Additional 15 minutes for tutorial • Exam components 1. Initiation: 11% 2. Planning: 23% 3. Executing: 27% 4. Monitoring and Controlling: 21% 5. Closing: 9% 6. Professional and Social Responsibility: 9%