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Building Respectful & Trust-Based
Relationships with our Communities	

            CHAS Conference	

             January 19, 2012	

                          	

         Steven J. Healy, Managing Partner	

            Margolis Healy & Associates
Agenda	



    •  A Story	


    •  On the Front Lines	


    •  Racial Profiling & Bias-Based Policing	


    •  A Plan	


© Margolis Healy & Associates, LLC
About MHA	


    •  Formed in 2008	

    •  Over 20 associates; all current/past
       practitioners 	

    •  Have worked with over 85 IHEs	

    •  Manage 3 Federal grants	

    •  Building the CPS Body of Knowledge	

© Margolis Healy & Associates, LLC
Story	


     •  Miscommunication	

     •  Misunderstanding	

     •  Mistakes	

     •  Misinformed	

     •  Misconduct	

     •  Mismanagement 	

     •  Mistrust	

© Margolis Healy & Associates, LLC
Respectful Relationships	




     •  Sir Robert Peel’s (1829) Principles of
        Policing: 	

      The police are the public and the public are
                      the police. 	




© Margolis Healy & Associates, LLC
Respectful Relationships	

     •  Alienates the community	

     •  Reduces trust	

     •  Impacts information sharing	

     •  Creates dissatisfaction 	

     •  Increases complaints	

     •  Creates fear	

     •  Increasing tension and hostility	

     •  Violence	

© Margolis Healy & Associates, LLC
On the Front Lines	

     	

     •  Most campus community members will
        never interact, substantively, with CPS	

     •  Most interactions are casual or involve
        routine services	

     •  Small % of interactions are enforcement
        oriented	

           ü  Many of those involve alcohol 	


© Margolis Healy & Associates, LLC
On the Front Lines	



     	

     “The reputation of your agency is directly
     proportional to quality of the interactions
     between line level officers and community
     members.” 	

               	

            	

    	

   	

   	

       	

Chief Patrick Oliver	



© Margolis Healy & Associates, LLC
On the Front Lines	




     	

     “We deal with the worst at their best, and
     the best at their worst.” 	

               	

            	

    	

   	

   	

       	

Anonymous	




© Margolis Healy & Associates, LLC
Racial Profiling, Defined	

    	

    Many definitions, many perspectives
                 any police action that relies on the race, ethnicity
                 or national origin of an individual rather than the
                 behavior of an individual or information that leads
                 the police to a particular individual who has been
                   identified as being, or having been, engaged in
                                  criminal activity. 	

                                           Professor Deborah Rameriz	




© Margolis Healy & Associates, LLC
Racial Profiling, Defined	

    	

    •  Many definitions, many perspectives	

    •  Bias-based Policing: 	

	

                           The act (intentional or unintentional) of
                        applying or incorporating personal, societal, or
                          organizational biases and/or stereotypes in
                            decision-making, police actions, or the
                                   administration of justice. 	

               	

            	

    	

   	

      	

NOBLE (Chief Ron Davis)	



© Margolis Healy & Associates, LLC
Racial Profiling, Defined	

    •  Racial profiling is a symptom of bias-based
       policing	

    •  In most cases, it is the unintentional application
       of bias 	

    •  It is widespread – since we all have biases	

    •  Racial profiling is not necessarily about racism –
       it is about race	

    •  Committed by all officers (black/white)	

    •  Based on the stereotype that minorities are
       more likely to commit crime or carry narcotics/
       contraband.	

© Margolis Healy & Associates, LLC
Racial Profiling in the News	

•  In 2006, NYPD stopped a half-million pedestrians for
   suspected criminal involvement. 	

  ü  Raw statistics for these encounters suggest large racial
      disparities 	

  ü  89 percent of the stops involved nonwhites	

•  RAND Center on Quality Policing compared the racial
   distribution of stops to external benchmarks	

  ü  They examined stop outcomes, assessing whether stopped
      white and nonwhite suspects have different rates of frisk,
      search, use of force, and arrest. 	

•  Found small racial differences in these rates 	

  ü  Communication, recordkeeping, and training
      recommendations to the NYPD for improving police-
      pedestrian interactions. 	

© Margolis Healy & Associates, LLC
Racial Profiling in the News	

•  City of Cincinnati	

     ü  Facts and Holding: The American Civil Liberties Union of
         Ohio Foundation and the Cincinnati Black United Front
         brought a lawsuit on behalf of the African American
         members of both groups. 	

     ü  Suit sought court order requiring PD to alter its practices
         of racial profiling and monetary damages	

     ü  Also alleged the tendency of police to use excessive and
         deadly force against African Americans more often than
         against non-minority citizens. 	

     ü  DOJ joined the suit. 	

     ü  In April 2002, the city and the DOJ negotiated a
         Memorandum of Agreement that settled the suit.	

© Margolis Healy & Associates, LLC
Racial Profiling in the News	


•  Village of Mount Prospect, IL	

   ü  U.S. District Judge Ruben Castillo referred to
       allegations of discriminatory treatment of Hispanics
       raised during an employment discrimination case 	

   ü  Mount Prospect Police Department engaged in a
       pattern or practice of excessive use of force that
       discriminated against individuals based on race, color,
       national origin, or ethnicity. 	

•  Settlement: The Memorandum of Agreement (2003)
    covers the areas of: Policy Requirements and Related
    Procedures, Documentation, Supervision, Community
    Relationships, Training, Oversight, Reporting,
    Recordkeeping, and Implementation.	

© Margolis Healy & Associates, LLC
Racial Profiling in the News	





© Margolis Healy & Associates, LLC
Not in MY Agency!	


                Approximately 60% of police chiefs
              surveyed by PERF did not believe racial
                  profiling exists in their agency. 	


                Approximately 60% of the community
                 surveyed by the Washington Post
                       believe it does exists. 	



© Margolis Healy & Associates, LLC
Not in MY Agency!	





                  Don’t confuse the lack of complaints
                    with the absence of a problem. 	

                                     	

 	

 	

   	

 	

 	

    	

 	

Chief Ron Davis	





© Margolis Healy & Associates, LLC
Not in MY Agency!	

    •  Anecdotal data drawn from our work:	

         ü  Many students of color perceive bias from the
             administration	

         ü  Several expressed being mistreated by CPS	

           Ø  Profiled at night when they’re walking on
               campus	

           Ø  Harassed in the wake of a crime	

           Ø  Treated differently by CPS when they’re
               hosting special events	

           Ø  Their friends felt disrespected when they
               visited campus	

© Margolis Healy & Associates, LLC
Recommendations to Attorney General National
                                     Task Force on Racial Profiling	



   •  Define Racial Profiling	

                 •  Develop Model Racial
                                                  Profiling Policies	

   •  Identify its Causes and
      Impacts	

                               •  Develop Racial Profiling
                                                  Training	

   •  Develop Standardized Data
      Collection Models	

                     •  Develop Strategies to
                                                  Eliminate Profiling	

   •  Develop Standardized Data
      Analysis Models	

                       •  Enhance Mediation &
                                                  Facilitation Programs	

   •  Conduct National Traffic
      Stop Study	

                            •  Publish Self Assessment
                                                  Guide	


© Margolis Healy & Associates, LLC
Model Policy	

    •  Defines Racial Profiling	

    •  Describes what values it violates	

    •  Prohibits racial profiling and any activity that
       results in racial profiling	

    •  Develops/Reinforces Citizen Complaint
       Process	

    •  Outlines audit and inspection processes	

    •  Outlines administrative actions and/or
       punitive measures	

    •  Enforced relentlessly	

© Margolis Healy & Associates, LLC
A Plan	

    •       Mission-Vision-Values	

    •       Recruitment & Hiring	

    •       Training	

    •       Assignments	

    •       Promotion	

    •       Discipline/Accountability	

    •       Community Relations	

    •       Leadership	

© Margolis Healy & Associates, LLC
A Plan – Early Warning Systems	


    •       Complaints      	

  	

 	

	

    •       Use of Force	

    •       Resisting Arrest	

    •       Cases not charged	

    •       Driving	

    •       Report Writing	

    •       Sick Leave	

    •       Approach/Disposition (attitude)	

© Margolis Healy & Associates, LLC
A Plan – Leadership	


    •  Create feedback mechanisms	

         ü  Survey data	

         ü  POS surveys	

         ü  Campus-wide climate surveys	

         ü  Community advisory committees	

         ü  Strong relationship with diversity office,
             women’s center, GLBTQ office, Pan-
             Hellenic groups, student affairs	

© Margolis Healy & Associates, LLC
A Plan – Leadership	




    •  Courageous	

    •  Customer-Based	

    •  Principle-Driven	

    	

        We cannot get so focused on keeping
        our jobs that we forget to do our jobs. 	



© Margolis Healy & Associates, LLC
Remember the inscription on the front of
   the United States Supreme Court:	

       “Equal Justice Under Law”

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Chas presentation final

  • 1. Building Respectful & Trust-Based Relationships with our Communities CHAS Conference January 19, 2012 Steven J. Healy, Managing Partner Margolis Healy & Associates
  • 2. Agenda •  A Story •  On the Front Lines •  Racial Profiling & Bias-Based Policing •  A Plan © Margolis Healy & Associates, LLC
  • 3. About MHA •  Formed in 2008 •  Over 20 associates; all current/past practitioners •  Have worked with over 85 IHEs •  Manage 3 Federal grants •  Building the CPS Body of Knowledge © Margolis Healy & Associates, LLC
  • 4. Story •  Miscommunication •  Misunderstanding •  Mistakes •  Misinformed •  Misconduct •  Mismanagement •  Mistrust © Margolis Healy & Associates, LLC
  • 5. Respectful Relationships •  Sir Robert Peel’s (1829) Principles of Policing: The police are the public and the public are the police. © Margolis Healy & Associates, LLC
  • 6. Respectful Relationships •  Alienates the community •  Reduces trust •  Impacts information sharing •  Creates dissatisfaction •  Increases complaints •  Creates fear •  Increasing tension and hostility •  Violence © Margolis Healy & Associates, LLC
  • 7. On the Front Lines •  Most campus community members will never interact, substantively, with CPS •  Most interactions are casual or involve routine services •  Small % of interactions are enforcement oriented ü  Many of those involve alcohol © Margolis Healy & Associates, LLC
  • 8. On the Front Lines “The reputation of your agency is directly proportional to quality of the interactions between line level officers and community members.” Chief Patrick Oliver © Margolis Healy & Associates, LLC
  • 9. On the Front Lines “We deal with the worst at their best, and the best at their worst.” Anonymous © Margolis Healy & Associates, LLC
  • 10. Racial Profiling, Defined Many definitions, many perspectives any police action that relies on the race, ethnicity or national origin of an individual rather than the behavior of an individual or information that leads the police to a particular individual who has been identified as being, or having been, engaged in criminal activity. Professor Deborah Rameriz © Margolis Healy & Associates, LLC
  • 11. Racial Profiling, Defined •  Many definitions, many perspectives •  Bias-based Policing: The act (intentional or unintentional) of applying or incorporating personal, societal, or organizational biases and/or stereotypes in decision-making, police actions, or the administration of justice. NOBLE (Chief Ron Davis) © Margolis Healy & Associates, LLC
  • 12. Racial Profiling, Defined •  Racial profiling is a symptom of bias-based policing •  In most cases, it is the unintentional application of bias •  It is widespread – since we all have biases •  Racial profiling is not necessarily about racism – it is about race •  Committed by all officers (black/white) •  Based on the stereotype that minorities are more likely to commit crime or carry narcotics/ contraband. © Margolis Healy & Associates, LLC
  • 13. Racial Profiling in the News •  In 2006, NYPD stopped a half-million pedestrians for suspected criminal involvement. ü  Raw statistics for these encounters suggest large racial disparities ü  89 percent of the stops involved nonwhites •  RAND Center on Quality Policing compared the racial distribution of stops to external benchmarks ü  They examined stop outcomes, assessing whether stopped white and nonwhite suspects have different rates of frisk, search, use of force, and arrest. •  Found small racial differences in these rates ü  Communication, recordkeeping, and training recommendations to the NYPD for improving police- pedestrian interactions. © Margolis Healy & Associates, LLC
  • 14. Racial Profiling in the News •  City of Cincinnati ü  Facts and Holding: The American Civil Liberties Union of Ohio Foundation and the Cincinnati Black United Front brought a lawsuit on behalf of the African American members of both groups. ü  Suit sought court order requiring PD to alter its practices of racial profiling and monetary damages ü  Also alleged the tendency of police to use excessive and deadly force against African Americans more often than against non-minority citizens. ü  DOJ joined the suit. ü  In April 2002, the city and the DOJ negotiated a Memorandum of Agreement that settled the suit. © Margolis Healy & Associates, LLC
  • 15. Racial Profiling in the News •  Village of Mount Prospect, IL ü  U.S. District Judge Ruben Castillo referred to allegations of discriminatory treatment of Hispanics raised during an employment discrimination case ü  Mount Prospect Police Department engaged in a pattern or practice of excessive use of force that discriminated against individuals based on race, color, national origin, or ethnicity. •  Settlement: The Memorandum of Agreement (2003) covers the areas of: Policy Requirements and Related Procedures, Documentation, Supervision, Community Relationships, Training, Oversight, Reporting, Recordkeeping, and Implementation. © Margolis Healy & Associates, LLC
  • 16. Racial Profiling in the News © Margolis Healy & Associates, LLC
  • 17. Not in MY Agency! Approximately 60% of police chiefs surveyed by PERF did not believe racial profiling exists in their agency. Approximately 60% of the community surveyed by the Washington Post believe it does exists. © Margolis Healy & Associates, LLC
  • 18. Not in MY Agency! Don’t confuse the lack of complaints with the absence of a problem. Chief Ron Davis © Margolis Healy & Associates, LLC
  • 19. Not in MY Agency! •  Anecdotal data drawn from our work: ü  Many students of color perceive bias from the administration ü  Several expressed being mistreated by CPS Ø  Profiled at night when they’re walking on campus Ø  Harassed in the wake of a crime Ø  Treated differently by CPS when they’re hosting special events Ø  Their friends felt disrespected when they visited campus © Margolis Healy & Associates, LLC
  • 20. Recommendations to Attorney General National Task Force on Racial Profiling •  Define Racial Profiling •  Develop Model Racial Profiling Policies •  Identify its Causes and Impacts •  Develop Racial Profiling Training •  Develop Standardized Data Collection Models •  Develop Strategies to Eliminate Profiling •  Develop Standardized Data Analysis Models •  Enhance Mediation & Facilitation Programs •  Conduct National Traffic Stop Study •  Publish Self Assessment Guide © Margolis Healy & Associates, LLC
  • 21. Model Policy •  Defines Racial Profiling •  Describes what values it violates •  Prohibits racial profiling and any activity that results in racial profiling •  Develops/Reinforces Citizen Complaint Process •  Outlines audit and inspection processes •  Outlines administrative actions and/or punitive measures •  Enforced relentlessly © Margolis Healy & Associates, LLC
  • 22. A Plan •  Mission-Vision-Values •  Recruitment & Hiring •  Training •  Assignments •  Promotion •  Discipline/Accountability •  Community Relations •  Leadership © Margolis Healy & Associates, LLC
  • 23. A Plan – Early Warning Systems •  Complaints •  Use of Force •  Resisting Arrest •  Cases not charged •  Driving •  Report Writing •  Sick Leave •  Approach/Disposition (attitude) © Margolis Healy & Associates, LLC
  • 24. A Plan – Leadership •  Create feedback mechanisms ü  Survey data ü  POS surveys ü  Campus-wide climate surveys ü  Community advisory committees ü  Strong relationship with diversity office, women’s center, GLBTQ office, Pan- Hellenic groups, student affairs © Margolis Healy & Associates, LLC
  • 25. A Plan – Leadership •  Courageous •  Customer-Based •  Principle-Driven We cannot get so focused on keeping our jobs that we forget to do our jobs. © Margolis Healy & Associates, LLC
  • 26. Remember the inscription on the front of the United States Supreme Court: “Equal Justice Under Law”