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Telecom Argentina
Data Centers

           Confidential & Proprietary
Contents

• Brief about Telecom Argentina
• Telecom Argentina Datacenters
• Connectivity
• Certifications
• Datacenter in Pacheco
• Conclusions




                   Confidential & Proprietary
Brief About Telecom Argentina

• Telecom Argentina S.A. counts since 1990 with a
  license to provide Basic Telephone as well as
  Mobile, Data and Internet Services in Argentina.

• Operations started on November 8th, 1990 when
  the company was privatized.

• We also provide Value Added Services such as
  Computer Outsourcing and Datacenter Services
  to businesses in Argentina and other countries.
Telecom Argentina

 Fixed Telephone Lines        DATACENTER              Mobile Lines              INTERNET

 • 4.3 millions           • 80,000 square feet   • 12.5 millions mobile   • 1.2 millions
 telephone lines          capacity.              subscribers              customers
 • Leader in IT           • 4 Datacenter.        • Leader in              • Leaders in
 innovation.              • Datacenter Pacheco   innovations              Broadband.
 • New development                               • Pioneers in GSM,
 on the network                                  3G, BA Móvil,
 involving voice, video                          Blackberry, Video call
 an data.




RA LA SEGURIDAD                                                INVIERTE EN EDUCACION




                                                                                           4
Our Datacenters

Pacheco            Estomba




Bosque Alegre      Córdoba Oeste
Certifications
                  • ISO 9001.

 DetNor Veritas

                  • SAS 70 Type II.




                  • “A” 4609 - BCRA


                  • ISO 27001.




                           Confidential & Proprietary
Initial Project



•Five datacenters in different cities was the
initial project of Holder Construction. Only
three were executed.

•Holder Construction Company is the world
industry leader in Data Center construction.
Experience on over 90 data center projects in
last 10 years

•Ellerbe Becket in charged of the designed is
one of the most respected architecture,
interiors, engineering and construction firms in
the world.

•Constructora Sudamericana was in charge of
executing the project in 8 months.

•Datacenter opened for customers on March
12th 2001.
A project design in three phases

                 Phase 1




                           Phase 2




                                     Phase 3
Data Center Overview


               • Located over a major highway, 21miles from downtown

               • 10 acres campus

               • 112,000 square feet; “concrete vault” design

               • 60,000 ft2 finished raised floor

               • Actual Level of Occupancy: 50%

               • approved for expansion in the initial project

               • High availability (99,99%)

               • System redundancy, no single point of failure

               • Neutral Policy for Telecommunication links in Datacenter

               • Best operative and management practices




                Confidential & Proprietary                                  9
Datacenter Design
                                                               Biometric Access
                                                               and Exit Sensors

                                                                                       Seismically-braced
                                           Continuous Video                            Server Racks
                                                Surveillance

                       Electronic Motion
                                Sensors                                                       UPS Backup
                                                                                              Generators




        Security
         Breach
                                                                                        Redundant
         Alarms
                                                                                        HVAC Controlled
                                                                                        Environment


      On-premises                                                        Suppression System
   Security Officers




                       Server Operations
                              Monitoring
INFRASTRUCTURE
     Raised Floor
Fault Tolerant Electrical System

•   Electrical system includes MV switchgear with two utilities feed active.

•   Three 2000 KVA Generators. Two ups and one on stand by

•   Six 800KVA UPS system Cabinet. Two systems ups systems and a
    redundant ups system.

•   The system is designed to expand to 75 watts per square foot. The initial
    load is based on 33 watts per square foot.

•   One 500KVA Life Safety Generator

•   One 3000 KW Load Bank

•   Static Transfer Switches

•   Power Distribution Units

•   Satellite Distribution Units
INFRASTRUCTURE
      Generators
INFRASTRUCTURE
Two Active Power Lines
INFRASTRUCTURE
           LSG
INFRASTRUCTURE
        Batteries
INFRASTRUCTURE
     UPS Systems
Cooling System


  • The system is based on cooling 1,4 millions gallons of treated
    water to five degrees centigrade's every night. The water is used
    to control the temperature.

  • The system includes:

  • Three 675 Ton Chiller Units

  • Fifty four Modular Cooling Units

  • Three 675 Ton cooling tower units

  • Five Air handlers units


  Efficiency is our concerns to protect the environment.
INFRASTRUCTURE
         Chillers
INFRASTRUCTURE
  Condenser Units
Management and Protection System


• Management Systems have all the necessary functions to support
  daily operations at our Data Center.

• Our control systems includes Fire Protection, Early Detection
  System, Lighting Controls, and building maintenance control
  system, as well as redundancy of the HVAC controls.

• We also have and an Advanced Security Systems and trained
  guards with more that 100 Cameras for surveillance, Day Night
  Pan Cameras, DVR, Infrared and Automatic Detection of intruders.

• All Networks and equipments are constantly monitored to act
  immediately in case of hardware o software failure.

• Every devices is monitored to detect any DDoS (Distributed Denial
  of Service) attack from the internet.
Non Stop System

      SECURITY              ELECTRIC            ENVIRONMENT                  IT                  NETWORK




Building is precast   Two separate         Motion, smoke, fire Over 60,000 sq ft       High performance,
 concrete; set back     substations           detectors throughout finished raised floor    dedicated OCN
 50 to 70 ft. from                                                                          backbone
                       Multiple UPS                                Customer cages
 wall                                       First and second
                        systems – 2+1                                and private vaults    Robust gigabit LAN
                                             stage fire
Guarded gate and       layout, 800 KVA                                                     architecture
                                             suppression systems Managed services
 foyer access; 7x24     modules
                                                                     include               Carrier neutral
198 security          Diesel generators – Computer monitored                             interconnection
                                             and controlled              Hardware
 cameras, biometric     (3) 1,825 KW Prime                                                  point for local,
 hand readers           Rated                temperature &               Operating         long-haul and
                                             humidity                     Systems           international
Security zones use    Expandable Load                                                     networks
 alarm and card-key     Density: 75         Chilled water stored        Applications
 access; all entries    watts/ft2                                                          Key vendors:
                                             on site for more            Storage
 logged                                                                                     Cisco, Juniper and
                       Fuel Oil Storage     efficient cooling
                                                                         Security          Extreme
Mantrap controlling    Tanks: 48 hour
 access to data         supply @ 100%       Private wells to            Monitoring &
 center area                                 secure against failure       Reporting
                                             to municipal water
                                             supply


                                          Confidential & Proprietary                                             22
Conclusions
• World Class Technology Data Center Infrastructure with more than 80,000
  square feet for Customers Data Processing available.

• Exceptional technical expertise.

• High performance Connectivity Services with availability throughout the
  country and internationally. Multi network links available

• Process-based operation based on certifications.

• 15 years of experience in the telecommunications industry.

• Achieve benefits of scale economies and talents

• Flexibility and Scalability

• Providing an ideal platform for managing regional IT infrastructure




                                                                            23

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Telecom Argentina Datacenter Infrastructure

  • 1. Telecom Argentina Data Centers Confidential & Proprietary
  • 2. Contents • Brief about Telecom Argentina • Telecom Argentina Datacenters • Connectivity • Certifications • Datacenter in Pacheco • Conclusions Confidential & Proprietary
  • 3. Brief About Telecom Argentina • Telecom Argentina S.A. counts since 1990 with a license to provide Basic Telephone as well as Mobile, Data and Internet Services in Argentina. • Operations started on November 8th, 1990 when the company was privatized. • We also provide Value Added Services such as Computer Outsourcing and Datacenter Services to businesses in Argentina and other countries.
  • 4. Telecom Argentina Fixed Telephone Lines DATACENTER Mobile Lines INTERNET • 4.3 millions • 80,000 square feet • 12.5 millions mobile • 1.2 millions telephone lines capacity. subscribers customers • Leader in IT • 4 Datacenter. • Leader in • Leaders in innovation. • Datacenter Pacheco innovations Broadband. • New development • Pioneers in GSM, on the network 3G, BA Móvil, involving voice, video Blackberry, Video call an data. RA LA SEGURIDAD INVIERTE EN EDUCACION 4
  • 5. Our Datacenters Pacheco Estomba Bosque Alegre Córdoba Oeste
  • 6. Certifications • ISO 9001. DetNor Veritas • SAS 70 Type II. • “A” 4609 - BCRA • ISO 27001. Confidential & Proprietary
  • 7. Initial Project •Five datacenters in different cities was the initial project of Holder Construction. Only three were executed. •Holder Construction Company is the world industry leader in Data Center construction. Experience on over 90 data center projects in last 10 years •Ellerbe Becket in charged of the designed is one of the most respected architecture, interiors, engineering and construction firms in the world. •Constructora Sudamericana was in charge of executing the project in 8 months. •Datacenter opened for customers on March 12th 2001.
  • 8. A project design in three phases Phase 1 Phase 2 Phase 3
  • 9. Data Center Overview • Located over a major highway, 21miles from downtown • 10 acres campus • 112,000 square feet; “concrete vault” design • 60,000 ft2 finished raised floor • Actual Level of Occupancy: 50% • approved for expansion in the initial project • High availability (99,99%) • System redundancy, no single point of failure • Neutral Policy for Telecommunication links in Datacenter • Best operative and management practices Confidential & Proprietary 9
  • 10. Datacenter Design Biometric Access and Exit Sensors Seismically-braced Continuous Video Server Racks Surveillance Electronic Motion Sensors UPS Backup Generators Security Breach Redundant Alarms HVAC Controlled Environment On-premises Suppression System Security Officers Server Operations Monitoring
  • 11. INFRASTRUCTURE Raised Floor
  • 12. Fault Tolerant Electrical System • Electrical system includes MV switchgear with two utilities feed active. • Three 2000 KVA Generators. Two ups and one on stand by • Six 800KVA UPS system Cabinet. Two systems ups systems and a redundant ups system. • The system is designed to expand to 75 watts per square foot. The initial load is based on 33 watts per square foot. • One 500KVA Life Safety Generator • One 3000 KW Load Bank • Static Transfer Switches • Power Distribution Units • Satellite Distribution Units
  • 13. INFRASTRUCTURE Generators
  • 16. INFRASTRUCTURE Batteries
  • 17. INFRASTRUCTURE UPS Systems
  • 18. Cooling System • The system is based on cooling 1,4 millions gallons of treated water to five degrees centigrade's every night. The water is used to control the temperature. • The system includes: • Three 675 Ton Chiller Units • Fifty four Modular Cooling Units • Three 675 Ton cooling tower units • Five Air handlers units Efficiency is our concerns to protect the environment.
  • 19. INFRASTRUCTURE Chillers
  • 21. Management and Protection System • Management Systems have all the necessary functions to support daily operations at our Data Center. • Our control systems includes Fire Protection, Early Detection System, Lighting Controls, and building maintenance control system, as well as redundancy of the HVAC controls. • We also have and an Advanced Security Systems and trained guards with more that 100 Cameras for surveillance, Day Night Pan Cameras, DVR, Infrared and Automatic Detection of intruders. • All Networks and equipments are constantly monitored to act immediately in case of hardware o software failure. • Every devices is monitored to detect any DDoS (Distributed Denial of Service) attack from the internet.
  • 22. Non Stop System SECURITY ELECTRIC ENVIRONMENT IT NETWORK Building is precast Two separate Motion, smoke, fire Over 60,000 sq ft High performance, concrete; set back substations detectors throughout finished raised floor dedicated OCN 50 to 70 ft. from backbone Multiple UPS Customer cages wall First and second systems – 2+1 and private vaults Robust gigabit LAN stage fire Guarded gate and layout, 800 KVA architecture suppression systems Managed services foyer access; 7x24 modules include Carrier neutral 198 security Diesel generators – Computer monitored interconnection and controlled  Hardware cameras, biometric (3) 1,825 KW Prime point for local, hand readers Rated temperature &  Operating long-haul and humidity Systems international Security zones use Expandable Load networks alarm and card-key Density: 75 Chilled water stored  Applications access; all entries watts/ft2 Key vendors: on site for more  Storage logged Cisco, Juniper and Fuel Oil Storage efficient cooling  Security Extreme Mantrap controlling Tanks: 48 hour access to data supply @ 100% Private wells to  Monitoring & center area secure against failure Reporting to municipal water supply Confidential & Proprietary 22
  • 23. Conclusions • World Class Technology Data Center Infrastructure with more than 80,000 square feet for Customers Data Processing available. • Exceptional technical expertise. • High performance Connectivity Services with availability throughout the country and internationally. Multi network links available • Process-based operation based on certifications. • 15 years of experience in the telecommunications industry. • Achieve benefits of scale economies and talents • Flexibility and Scalability • Providing an ideal platform for managing regional IT infrastructure 23