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Influence & Impact:
Designing What Works
OWL

April 18, 2013

©2013 Copyright Mariposa Leadership, Inc. All Rights Reserved.

Sue Bethanis, CEO
Mariposa Leadership, Inc.
Twitter: @suebethanis
sueb@mariposaleadership.com

©2013 Inc. All Rights Reserved.
©2013 Copyright Mariposa Leadership, Mariposa Leadership, Inc.
Influencing is the single most talked about
topic in our coaching conversations!

©2013 Copyright Mariposa Leadership, Inc. All Rights Reserved.
Topics for Today
• Five roles of a leader: Your success is contingent on your ability
to influence
• Discuss mindset of curiosity and being T-shaped
• Discuss two skills to put into action:
Attunement
Re-framing

©2013 Copyright Mariposa Leadership, Inc. All Rights Reserved.
Leadership Roles
As the leader of your team, you play various roles:
Learner
Relationship Builder
Visionary/Designer
Coach
Globalist
Influencing skills cut across all of these roles!

©2013 Copyright Mariposa Leadership, Inc. All Rights Reserved.
Baseline & Brainstorm
• Interview the person sitting next to you. Ask her:
What do you do to influence others with impact?

• To yourself: Brainstorm more ideas here

• What is the best idea, one you want to share and put into
action?

©2013 Copyright Mariposa Leadership, Inc. All Rights Reserved.
Your ability to influence is only as good as
your ability to be “influence-able”

©2013 Copyright Mariposa Leadership, Inc. All Rights Reserved.
“Influence-able” Quotient
Influencing others: How do you rate yourself?
(put an x)
Low

High

“Influence-able”: Your willingness to be influenced
(put a *)

©2013 Copyright Mariposa Leadership, Inc. All Rights Reserved.
T-shaped Heightens “Influence-ability”
•
•
•
•

T-shaped leaders are interdisciplinary
They have an optimal balance of vertical and horizontal skills
Vertical axis is one’s business expertise
Horizontal axis signifies other important skills/abilities for
business that you may possess and/or are highly empathetic to

©2013 Copyright Mariposa Leadership, Inc. All Rights Reserved.
T-Shaped Leader
Horizontal: What other skills/abilities/experiences are also
important to be a good leader in your job?

Vertical:
What is your
specific
business
expertise?

©2013 Copyright Mariposa Leadership, Inc. All Rights Reserved.
Skill of Attunement
• Attunement is Rapport and Perspective-Taking
– Rapport: Being in sync with others: tuning into people’s
body language, words, pace
– Perspective-Taking is truly standing in another’s shoes,
understanding their frames through inquiry

©2013 Copyright Mariposa Leadership, Inc. All Rights Reserved.
We cannot practice re-framing unless we
understand another’s frame first.

©2013 Copyright Mariposa Leadership, Inc. All Rights Reserved.
Skill of Re-framing
• Ultimately, influencing is about moving people to a new point of
view, new action…..a different frame!
• Re-framing provides a way to move from where someone is to a
different place.

©2013 Copyright Mariposa Leadership, Inc. All Rights Reserved.
Getting People’s Attention
•

Curiosity

• Utility
• Clarity

©2013 Copyright Mariposa Leadership, Inc. All Rights Reserved.
Implement
• Case Studies for Discussion

• What actions will you take as a result of today’s discussions?

©2013 Copyright Mariposa Leadership, Inc. All Rights Reserved.
Bibliography
• Bethanis, Susan J. (2004). Leadership Chronicles of a Corporate
Sage. Chicago: Dearborn Trade Publishing.
• Brown, Tim. “On Being T-shaped,” Core 77 Design & Resource,
Sept. 2009.
• Cialdini, Robert. (2001). “Harnessing the Science of
Persuasion,” HBR.
• Pink, Daniel. (2012). To Sell is Human. NY: Penguin Books.

©2013 Copyright Mariposa Leadership, Inc. All Rights Reserved.
Info
Learn more:
www.mariposaleadership.com
Follow:
@suebethanis
Connect:
sueb@mariposaleadership.com

©2013 Copyright Mariposa Leadership, Inc. All Rights Reserved.

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Influnce & Impact: Designing What Works - OWL April 2013

  • 1. Influence & Impact: Designing What Works OWL April 18, 2013 ©2013 Copyright Mariposa Leadership, Inc. All Rights Reserved. Sue Bethanis, CEO Mariposa Leadership, Inc. Twitter: @suebethanis sueb@mariposaleadership.com ©2013 Inc. All Rights Reserved. ©2013 Copyright Mariposa Leadership, Mariposa Leadership, Inc.
  • 2. Influencing is the single most talked about topic in our coaching conversations! ©2013 Copyright Mariposa Leadership, Inc. All Rights Reserved.
  • 3. Topics for Today • Five roles of a leader: Your success is contingent on your ability to influence • Discuss mindset of curiosity and being T-shaped • Discuss two skills to put into action: Attunement Re-framing ©2013 Copyright Mariposa Leadership, Inc. All Rights Reserved.
  • 4. Leadership Roles As the leader of your team, you play various roles: Learner Relationship Builder Visionary/Designer Coach Globalist Influencing skills cut across all of these roles! ©2013 Copyright Mariposa Leadership, Inc. All Rights Reserved.
  • 5. Baseline & Brainstorm • Interview the person sitting next to you. Ask her: What do you do to influence others with impact? • To yourself: Brainstorm more ideas here • What is the best idea, one you want to share and put into action? ©2013 Copyright Mariposa Leadership, Inc. All Rights Reserved.
  • 6. Your ability to influence is only as good as your ability to be “influence-able” ©2013 Copyright Mariposa Leadership, Inc. All Rights Reserved.
  • 7. “Influence-able” Quotient Influencing others: How do you rate yourself? (put an x) Low High “Influence-able”: Your willingness to be influenced (put a *) ©2013 Copyright Mariposa Leadership, Inc. All Rights Reserved.
  • 8. T-shaped Heightens “Influence-ability” • • • • T-shaped leaders are interdisciplinary They have an optimal balance of vertical and horizontal skills Vertical axis is one’s business expertise Horizontal axis signifies other important skills/abilities for business that you may possess and/or are highly empathetic to ©2013 Copyright Mariposa Leadership, Inc. All Rights Reserved.
  • 9. T-Shaped Leader Horizontal: What other skills/abilities/experiences are also important to be a good leader in your job? Vertical: What is your specific business expertise? ©2013 Copyright Mariposa Leadership, Inc. All Rights Reserved.
  • 10. Skill of Attunement • Attunement is Rapport and Perspective-Taking – Rapport: Being in sync with others: tuning into people’s body language, words, pace – Perspective-Taking is truly standing in another’s shoes, understanding their frames through inquiry ©2013 Copyright Mariposa Leadership, Inc. All Rights Reserved.
  • 11. We cannot practice re-framing unless we understand another’s frame first. ©2013 Copyright Mariposa Leadership, Inc. All Rights Reserved.
  • 12. Skill of Re-framing • Ultimately, influencing is about moving people to a new point of view, new action…..a different frame! • Re-framing provides a way to move from where someone is to a different place. ©2013 Copyright Mariposa Leadership, Inc. All Rights Reserved.
  • 13. Getting People’s Attention • Curiosity • Utility • Clarity ©2013 Copyright Mariposa Leadership, Inc. All Rights Reserved.
  • 14. Implement • Case Studies for Discussion • What actions will you take as a result of today’s discussions? ©2013 Copyright Mariposa Leadership, Inc. All Rights Reserved.
  • 15. Bibliography • Bethanis, Susan J. (2004). Leadership Chronicles of a Corporate Sage. Chicago: Dearborn Trade Publishing. • Brown, Tim. “On Being T-shaped,” Core 77 Design & Resource, Sept. 2009. • Cialdini, Robert. (2001). “Harnessing the Science of Persuasion,” HBR. • Pink, Daniel. (2012). To Sell is Human. NY: Penguin Books. ©2013 Copyright Mariposa Leadership, Inc. All Rights Reserved.