How to Develop a High-Performance Culture and Retain Top Talent
1. ABOVE THE LINE CULTURE
MICHAEL HENDERSON
LEADING YOUR CULTURE
TO DEVELOP AND RETAIN YOUR TOP
TALENT.
WWW.CULTURESATWORK.COM
Tuesday, 15 October 2013
2. ABOVE THE LINE CULTURE
MICHAEL HENDERSON
HIGH PERFORMANCE CULTURES
Tuesday, 15 October 2013
3. ABOVE THE LINE CULTURE
MICHAEL HENDERSON
Culture occurs naturally
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Tuesday, 15 October 2013
4. ABOVE THE LINE CULTURE
®
MICHAEL HENDERSON
Above
Talent Retention High
Leaders Worth
Following
Work Worth
Doing
Talent Retention Low
Below
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Tuesday, 15 October 2013
Culture Worth
Contributing to.
5. ABOVE THE LINE CULTURE
MICHAEL HENDERSON
CULTURE IS THEIR FIRST COMPETITOR.
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Tuesday, 15 October 2013
6. ABOVE THE LINE CULTURE
MICHAEL HENDERSON
CULTURE IS NOT THE WAY WE DO THINGS
AROUND HERE.
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Tuesday, 15 October 2013
9. ABOVE THE LINE CULTURE
MICHAEL HENDERSON
CUSTOMERS EXPECT EFFICIENCY.
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Tuesday, 15 October 2013
10. LONG FOR EMPATHY AND
CREATIVITY
ABOVE THE LINE CULTURE
Tuesday, 15 October 2013
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MICHAEL HENDERSON
11. TALENT IS MORE PRECIOUS
THAN EVER
ABOVE THE LINE CULTURE
Tuesday, 15 October 2013
MICHAEL HENDERSON
12. ABOVE THE LINE CULTURE
MICHAEL HENDERSON
WHY TALENT STAYS
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Tuesday, 15 October 2013
13. ABOVE THE LINE CULTURE
MICHAEL HENDERSON
WHY TALENT QUITS
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Tuesday, 15 October 2013
14. WHY TALENT REALLY
QUITS
THE BOSS
WORK
ABOVE THE LINE CULTURE
Tuesday, 15 October 2013
CULTURE
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MICHAEL HENDERSON
15. ABOVE THE LINE CULTURE
MICHAEL HENDERSON
LEADERS
WORTH
FOLLOWING
Tuesday, 15 October 2013
16. ABOVE THE LINE CULTURE
MICHAEL HENDERSON
LEADERS WORTH FOLLOWING ?
DISCONNECTED
•
•
•
•
•
61% bullied by their boss
37.5% asked to do something
unethical
50% ‘My managers need
counselling’
24% ‘Fire my boss’
84% of leaders overestimate
their ‘like-ability’.
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Tuesday, 15 October 2013
18. ABOVE THE LINE CULTURE
MICHAEL HENDERSON
SEE GREATNESS IN OTHERS
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Tuesday, 15 October 2013
2
19. ABOVE THE LINE CULTURE
MICHAEL HENDERSON
MENTOR WITH HUMILITY
3
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Tuesday, 15 October 2013
20. ABOVE THE LINE CULTURE
MICHAEL HENDERSON
WORK
WORTH
DOING
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Tuesday, 15 October 2013
21. ABOVE THE LINE CULTURE
MICHAEL HENDERSON
WORK WORTH DOING;
DISENGAGED
79% of the Australian workforce is disengaged
with their role and the organisation
18 % lower productivity than a highly engaged
workforce
64 % more absenteeism
50 % more sales objections
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Tuesday, 15 October 2013
22. ABOVE THE LINE CULTURE
MICHAEL HENDERSON
ALIGN WORK TO PURPOSE
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Tuesday, 15 October 2013
1
23. ABOVE THE LINE CULTURE
MICHAEL HENDERSON
DEVELOP THOUGHT LEADERS
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Tuesday, 15 October 2013
2
24. ABOVE THE LINE CULTURE
MICHAEL HENDERSON
SUPPORT WEALTH MANAGEMENT
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Tuesday, 15 October 2013
3
25. ABOVE THE LINE CULTURE
MICHAEL HENDERSON
C U LT U R E S W O R T H
CONTRIBUTING TO
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Tuesday, 15 October 2013
26. ABOVE THE LINE CULTURE
MICHAEL HENDERSON
CULTURE WORTH CONTRIBUTING TO?
DYSFUNCTIONAL
89 % “Believe culture directly
impacts on their ability to
perform well.”
77 % “Experience lack of respect”
85% “Experience silo mentality”
64% “Plan to leave in the next two years.”
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Tuesday, 15 October 2013
27. ABOVE THE LINE CULTURE
MICHAEL HENDERSON
BUILD CULTURAL CURRENCY
WAGES / INCOME
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Tuesday, 15 October 2013
1
28. ABOVE THE LINE CULTURE
MICHAEL HENDERSON
BUILD CULTURAL CURRENCY
WAGES / INCOME
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Tuesday, 15 October 2013
=
VALUE
1
29. ABOVE THE LINE CULTURE
MICHAEL HENDERSON
BUILD CULTURAL CURRENCY
WAGES / INCOME
=
COST OF EARNING
STRESS
FRIENDSHIP
TIME
BELONGING
ENERGY
ENJOYMENT
CHALLENGE
HEALTH
SELF WORTH
PURPOSE
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Tuesday, 15 October 2013
VALUE
1