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Marketing Campaigns
                                        This workbook supports the Marketing Campaigns subject at www.marketingmo.com.
This workbook is designed for use with specific exercises in the MarketingMO planning and management SaaS. If a worksheet has gray and white cells, the white cells inside the
gray area are inputs and the results will be displayed in a printable format in the white area of the sheet. If a worksheet is all white, then the inputs and printable report are the
same. Some of the worksheets are linked to previous worksheets. Feel free to enter numbers into previous worksheet cell references if you haven't completed the previous sheets.
Calculations and formulas aren't protected, so check blank cells on the report sheets before entering values.

Some of the worksheets have tables with summary calculations at the end of the table. If you need to insert more rows, insert them in the middle of the data entry fields so the sum
formulas capture the new fields. Some of the worksheets have hidden rows or columns for formula calculations and deleting them will modify some of the features. If you modify
worksheets and wish to return to the original format, simply download a fresh copy from your account at www.marketingmo.com.




6.9.a    Marketing Campaign Quantitative Goals

This worksheet will calculate how many marketing impressions or touches you need to reach your campaign goal, along with your total campaign conversion rate.
This is the first metric required to calculate marketing ROI.


Results Calculates the total number of impressions you'll need, the total number of responses and all of your conversion rates throughout the sales process.


6.9.b    Campaign Revenue / Profit Projections

This worksheet is linked to 6.9.a and will calculate the revenue and profit projections for your campaign. This is step 2 to calculating your campaign's projected ROI.


Results Calculates the total projected revenue and profit produced from your campaign.


6.9.c    Marketing Campaign Budget & ROI Analysis

This worksheet is linked to 6.9.a and 6.9.b (but can also function alone) and will organize your marketing campaign budget, project your initial ROI, and allow you to
input actual results to view your actual campaign ROI.

Results Calculates your total budget, projected campaign ROI, and the maximum you can spend and still hit your ROI goal. Also matches your projections to your
        actual results.


6.9.d    Marketing Campaign Budget by Month

This worksheet is linked to 6.9.c and is a report that organizes your marketing campaign budget by month.

Results Calculates your total budget, projected campaign ROI, and the maximum you can spend and still hit your ROI goal. Also matches your projections to your
        actual results.


6.9.e    Marketing Campaign Media Plan

This worksheet outlines your campaign media projections: media to use, cost, impressions, response and converstion rate.

Results Calculates your costs per impression, per response and per conversion.


6.9.f    Campaign Results

Matches your campaign results to your original projections.

Results Calculates your revenue, profit or value of customers resulting from your campaign.


6.9.g    Ad Response Rate Tracking

Allows you to track your media and response rates for future reference.

Results Averages your response rates for specific measurements.


6.9.h    Campaign Variable Test Matrix

Allows you to record results from an a/b test.

Results Calculates your cost per success criteria for each ad.

6.9.i    Improve Campaign Results

Review how improvements to specific campaign variables affect your campaign metrics and results.

Results Calculates how improved conversion rates impact your campaign.
Marketing Campaign Quantitative Goals Projection
Campaign Name                                              0
Run Dates                                                  0
Prepared By                                                0
Date


Based on our conversion rate estimates, here's how many IMPRESSIONS & RESPONSES we'll need to generate in our
campaign in order to reach our goal:


Conversion rate estimate                                                                     0.00%
Total impressions needed
Total responses needed


Below is the breakdown of projected prospects at each step in our sales process:



                                                                                                     # of prospects that
                                                                             Cumulative % of
                                                                                                      should reach this
       Step        Step                                                   respondees who reach
                                                                                                     step (rounded up to
                                                                           this step (calculated)
                                                                                                     next whole number)


        1                                                                          100.00%




Total customers we'll generate at these conversion rates
% of our impressions that will reach our goal
% of our impressions that become customers




   6-9-marketing-campaigns-110902205909-phpapp02.xls - a                                                             2
Campaign Revenue / Profit Projections

                                            Campaign Name                                   0
                                                 Run Dates                              12/30/1899
                                               Prepared By                                  0
                                                        Date                            12/30/1899


                                                                 % of new
                                                                             Total unit sales      Total       Total
                                                                customers
                      Products / services                                   (Or just enter the   projected   projected
                                                               who buy this
                                                                             total unit sales)   REVENUE      PROFIT
                                                                   item
                                                                   0%
                                                                   0%
                                                                   0%
                                                                   0%
                                                                   0%
     TOTAL                                                         0%                      0.0          $-           $-




6-9-marketing-campaigns-110902205909-phpapp02.xls - b                                                                     3
Marketing Campaign Budget & ROI Analysis

Campaign

Date of budget

Year the campaign starts


                                                                                 BUDGET                                              ACTUAL
                      Item                                                                                                                                                                 NOTES
                                                                                                    Total (or enter    Month                           Total (or enter
                                                         Month incurred     Units     Cost per unit                              Units Cost per unit
                                                                                                        total)        incurred                             total)
[enter a heading]                                           Choose                                                    Choose
                                                                                                        $-                                             $-
                                                                                                        $-                                             $-
                                                                                                        $-                                             $-
                                                                                                        $-                                             $-
                                                                                                        $-                                             $-
                                                                                                        $-                                             $-
                                                                                                        $-                                             $-
                                                                                                        $-                                             $-
[enter a heading]
                                                                                                        $-                                             $-
                                                                                                        $-                                             $-
                                                                                                        $-                                             $-
                                                                                                        $-                                             $-
                                                                                                        $-                                             $-
                                                                                                        $-                                             $-
                                                                                                        $-                                             $-
                                                                                                        $-                                             $-
[enter a heading]
                                                                                                        $-                                             $-
                                                                                                        $-                                             $-
                                                                                                        $-                                             $-
                                                                                                        $-                                             $-
                                                                                                        $-                                             $-
                                                                                                        $-                                             $-
                                                                                                        $-                                             $-
                                                                                                        $-                                             $-
[enter a heading]
                                                                                                        $-                                             $-
                                                                                                        $-                                             $-
                                                                                                        $-                                             $-
                                                                                                        $-                                             $-
                                                                                                        $-                                             $-
                                                                                                        $-                                             $-
                                                                                                        $-                                             $-
                                                                                                        $-                                             $-
[enter a heading]
                                                                                                        $-                                             $-
                                                                                                        $-                                             $-
                                                                                                        $-                                             $-
                                                                                                        $-                                             $-
                                                                                                        $-                                             $-
                                                                                                        $-                                             $-
                                                                                                        $-                                             $-
                                                                                                        $-                                             $-
*Enter this total into the master budget in this month                                         Total $-                                                $-                Total



                                     Enter your projected revenue (from b, or enter manually) $-                                                                  $-     Variance in expenses
                                         Enter your projected profit (from b, or enter manually)               $-                                                        % over (under)
                                                                 ROI for this budget and profit level                                                                    Enter the revenue you generated
                                                          What is your normal goal ROI/hurdle rate?                                                                      Enter the profit you generated
                    Maximum you can spend on the campaign and still hit your goal ROI                          $-                                             #DIV/0! ROI




     6-9-marketing-campaigns-110902205909-phpapp02.xls - c                                                                                                                                                 4
Marketing Campaign Budget by Month

     This sheet totals your expenses (from the previous sheet) so it's easy to enter into your master budget for the year.


     Campaign

     Date of budget




     Month                       Budget               Actual        NOTES
     Jan                               Err:504                 $-
     Feb                               Err:504                 $-
     Mar                               Err:504                 $-
     Apr                               Err:504                 $-
     May                               Err:504                 $-
     Jun                               Err:504                 $-
     Jul                               Err:504                 $-
     Aug                               Err:504                 $-
     Sep                               Err:504                 $-
     Oct                               Err:504                 $-
     Nov                               Err:504                 $-
     Dec                               Err:504                 $-
     Jan 1                             Err:504                 $-
     Feb 1                             Err:504                 $-
     Mar 1                             Err:504                 $-
     Apr 1                             Err:504                 $-
     May 1                             Err:504                 $-
     Jun 1                             Err:504                 $-
     Jul 1                             Err:504                 $-
     Aug 1                             Err:504                 $-
     Sep 1                             Err:504                 $-
     Oct 1                             Err:504                 $-
     Nov 1                             Err:504                 $-
     Dec 1                             Err:504                 $-
     Total                             Err:504                 $-




6-9-marketing-campaigns-110902205909-phpapp02.xls - d                                                            5
Marketing Campaign Media Plan

Plan the number of impressions for each media and project results and costs

How many impressions do you need/want to generate?
(Pulls from a if you completed it.)

Here are the number of impressions to generate, estimated costs and estimated conversion rates


                                                             Impressions                 Costs                      Response & conversion             Estimated # of responses                                   Cost projections

                Examples of media to use                                                                                      % of responses that
                                                                                                                Estimated
                                                                                                                              will convert to your
                                                                 # of                                         response rate
                                                                               Cost per      OR Total cost                            goal               # of       Conversion                               Cost per         Cost per    Cost per
                                                             impressions                                                                                                                  TOTAL COST
                                                                              impression     for this media                                           responses      Results                                impression       response    Conversion
                                                               planned
                                                                                                              In a, you used Here's the figure from
                                                                                                                     0%              a: 0%
Sales force
Cold calling                                                                                                                                                  -                -                       $-
Sales activities                                                                                                                                              -                -                       $-
Relationship activities                                                                                                                                       -                -                       $-
Telemarketing
Outbound calling                                                                                                                                              -                -                       $-
Inbound call handling                                                                                                                                         -                -                       $-
Internet
Online advertising                                                                                                                                            -                -                       $-
Email campaigns                                                                                                                                               -                -                       $-
Organic search                                                                                                                                                -                -                       $-
Paid search                                                                                                                                                   -                -                       $-
Webinars                                                                                                                                                      -                -                       $-
Viral campaigns                                                                                                                                               -                -                       $-
Ongoing email newsletters                                                                                                                                     -                -                       $-
Social media
Trade shows & events
Trade show exhibits or events                                                                                                                                 -                -                       $-
Seminars or events you create                                                                                                                                 -                -                       $-
Events you sponsor                                                                                                                                            -                -                       $-
Publicity
Product- or solution-related stories                                                                                                                          -                -                       $-
Distribute press releases (and optimize for the web)                                                                                                          -                -                       $-
Speaking engagements                                                                                                                                          -                -                       $-
Blogs                                                                                                                                                         -                -                       $-
Stories about your company                                                                                                                                    -                -                       $-
Direct mail
Simple sales letters or postcards                                                                                                                             -                -                       $-
Special mailpiece for a particular campaign                                                                                                                   -                -                       $-
Traditional media
Print ads                                                                                                                                                     -                -                       $-
Yellow pages                                                                                                                                                  -                -                       $-
Radio                                                                                                                                                         -                -                       $-
Television                                                                                                                                                                                             $-
Outdoor                                                                                                                                                       -               -                        $-
Total                                                                    -                                                                                    -               - *                      $-
Over (under) goal                                                        -                                                                                #DIV/0!         #DIV/0!
                                                                                                                                                                    Conversion
                                                                                                                                                       Overall
                                                                                                                                                                      rate of     *May show slight discrepancy due to rounding
                                                                                                                                                      response
                                                                                                                                                                    responses




   6-9-marketing-campaigns-110902205909-phpapp02.xls - e                                                                                                                                                                                              6
Campaign Results

     Compares campaign results to original projections.


     Campaign
     Date


     QUANTITATIVE RESULTS



                                                                           GOAL (from a if                    Over (under)
      Step          Explanation (from sheet a)              ACTUAL                              Variance
                                                                              used)                               goal

        1
        2
        3
        4
        5
        6


     TOTAL UNITS, REVENUE AND PROFIT
     If you prefer to track the number of new customers and their lifetime value, skip this chart and use the next.



                                           # of units     Revenue per      Gross profit per      TOTAL
             Products / services                                                                              TOTAL PROFIT
                                              sold         unit (price)        product          REVENUE


                                                                                 $-                                      $-
                                                                                 $-                                      $-
                                                                                 $-                                      $-
                                                                                 $-                                      $-
                                                                                 $-                                      $-
                                   Total            -                                   Total           $-               $-
                             Projected                                           Projected
                              Variance              -                             Variance              $-               $-
                          Over (under)         #DIV/0!                        Over (under)          #DIV/0!           #DIV/0!



     LIFETIME VALUE OF NEW CUSTOMERS


                                            # of new     Lifetime value     Total profit in
             Customer segment
                                           customers     per customer*     today's dollars




                                                    -              Total                 $-
                                                              Projected*         $-
                                                    -          Variance                  $-
                                               #DIV/0!     Over (under)               #DIV/0!

6-9-marketing-campaigns-110902205909-phpapp02.xls - f                                                                           7
Ad Response Rate Tracking

     Tracks the response rates for various ads.

     Success measurements used:
     1
     2
     3


                                                                                                                         Number of responses                 Response rate (of TARGETED impressions)
                                                                                                   Total
                                                                                    Total                    Measurement 1   Measurement 2   Measurement 3   Measurement 1    Measurement 2   Measurement 3
                  Ad name                Publication    Description   Run date                  TARGETED
                                                                                 impressions
                                                                                               impressions

       #
     1
     2
     3
     4
     5
     6
     7
     8
     9
     10
     11
     12
     13
     14
     15
     16
     17
     18
     19
     20
     21
     22
     23
     24
     25

                                                                                                                                       CURRENT AVERAGE              #DIV/0!         #DIV/0!           #DIV/0!




6-9-marketing-campaigns-110902205909-phpapp02.xls - g                                                                                                                                                     8
Campaign Variable Test Matrix

     Evaluate two different ads to see which generates better results. Test one distinct variable at a time.



     Campaign
     Test dates
     Purpose of test




     Ad #1                  Ad Description




     Ad #2                  Changes from Ad #1




     Criteria to measure success on the campaign
     For example, number of information requests or number of orders.

     Success criteria 1
     Success criteria 2

     Results                                                                  AD #
                                                                      1                  2
     Success criteria 1
     Success criteria 2
     Total cost of the ad

     Cost analysis
     Cost per
     Cost per




6-9-marketing-campaigns-110902205909-phpapp02.xls - h                                                    9
Improve Campaign Results

     Displays how improved conversion rates can impact costs and results.

     Campaign
     Date
     Media cost of campaign                          Don't include ad production costs




                                Enter the number         Conversion rate          Conversion rate (of
             Results
                                  you achieved           (of previous step)        total impressions)




     Improvement goals
     With improved conversion rates at different points, here are the results be with the same # of impressions.



                                                                                    # of responses
                               Conversion rate (of
             Results                                          GOAL                 you'd generate at
                                 previous step)
                                                                                       goal rate

                                                                                                   -
                                                                                                   -
                                                                                                   -

     Cost comparisons
     Here are the resulting costs of the improvements.


                                            Cost per goal in

               Goal
                                 Current scenario    Improved scenario




6-9-marketing-campaigns-110902205909-phpapp02.xls - i                                                         10

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Marketing Campaign ROI Projection and Budget Workbook

  • 1. www.marketingmo.com Marketing Campaigns This workbook supports the Marketing Campaigns subject at www.marketingmo.com. This workbook is designed for use with specific exercises in the MarketingMO planning and management SaaS. If a worksheet has gray and white cells, the white cells inside the gray area are inputs and the results will be displayed in a printable format in the white area of the sheet. If a worksheet is all white, then the inputs and printable report are the same. Some of the worksheets are linked to previous worksheets. Feel free to enter numbers into previous worksheet cell references if you haven't completed the previous sheets. Calculations and formulas aren't protected, so check blank cells on the report sheets before entering values. Some of the worksheets have tables with summary calculations at the end of the table. If you need to insert more rows, insert them in the middle of the data entry fields so the sum formulas capture the new fields. Some of the worksheets have hidden rows or columns for formula calculations and deleting them will modify some of the features. If you modify worksheets and wish to return to the original format, simply download a fresh copy from your account at www.marketingmo.com. 6.9.a Marketing Campaign Quantitative Goals This worksheet will calculate how many marketing impressions or touches you need to reach your campaign goal, along with your total campaign conversion rate. This is the first metric required to calculate marketing ROI. Results Calculates the total number of impressions you'll need, the total number of responses and all of your conversion rates throughout the sales process. 6.9.b Campaign Revenue / Profit Projections This worksheet is linked to 6.9.a and will calculate the revenue and profit projections for your campaign. This is step 2 to calculating your campaign's projected ROI. Results Calculates the total projected revenue and profit produced from your campaign. 6.9.c Marketing Campaign Budget & ROI Analysis This worksheet is linked to 6.9.a and 6.9.b (but can also function alone) and will organize your marketing campaign budget, project your initial ROI, and allow you to input actual results to view your actual campaign ROI. Results Calculates your total budget, projected campaign ROI, and the maximum you can spend and still hit your ROI goal. Also matches your projections to your actual results. 6.9.d Marketing Campaign Budget by Month This worksheet is linked to 6.9.c and is a report that organizes your marketing campaign budget by month. Results Calculates your total budget, projected campaign ROI, and the maximum you can spend and still hit your ROI goal. Also matches your projections to your actual results. 6.9.e Marketing Campaign Media Plan This worksheet outlines your campaign media projections: media to use, cost, impressions, response and converstion rate. Results Calculates your costs per impression, per response and per conversion. 6.9.f Campaign Results Matches your campaign results to your original projections. Results Calculates your revenue, profit or value of customers resulting from your campaign. 6.9.g Ad Response Rate Tracking Allows you to track your media and response rates for future reference. Results Averages your response rates for specific measurements. 6.9.h Campaign Variable Test Matrix Allows you to record results from an a/b test. Results Calculates your cost per success criteria for each ad. 6.9.i Improve Campaign Results Review how improvements to specific campaign variables affect your campaign metrics and results. Results Calculates how improved conversion rates impact your campaign.
  • 2. Marketing Campaign Quantitative Goals Projection Campaign Name 0 Run Dates 0 Prepared By 0 Date Based on our conversion rate estimates, here's how many IMPRESSIONS & RESPONSES we'll need to generate in our campaign in order to reach our goal: Conversion rate estimate 0.00% Total impressions needed Total responses needed Below is the breakdown of projected prospects at each step in our sales process: # of prospects that Cumulative % of should reach this Step Step respondees who reach step (rounded up to this step (calculated) next whole number) 1 100.00% Total customers we'll generate at these conversion rates % of our impressions that will reach our goal % of our impressions that become customers 6-9-marketing-campaigns-110902205909-phpapp02.xls - a 2
  • 3. Campaign Revenue / Profit Projections Campaign Name 0 Run Dates 12/30/1899 Prepared By 0 Date 12/30/1899 % of new Total unit sales Total Total customers Products / services (Or just enter the projected projected who buy this total unit sales) REVENUE PROFIT item 0% 0% 0% 0% 0% TOTAL 0% 0.0 $- $- 6-9-marketing-campaigns-110902205909-phpapp02.xls - b 3
  • 4. Marketing Campaign Budget & ROI Analysis Campaign Date of budget Year the campaign starts BUDGET ACTUAL Item NOTES Total (or enter Month Total (or enter Month incurred Units Cost per unit Units Cost per unit total) incurred total) [enter a heading] Choose Choose $- $- $- $- $- $- $- $- $- $- $- $- $- $- $- $- [enter a heading] $- $- $- $- $- $- $- $- $- $- $- $- $- $- $- $- [enter a heading] $- $- $- $- $- $- $- $- $- $- $- $- $- $- $- $- [enter a heading] $- $- $- $- $- $- $- $- $- $- $- $- $- $- $- $- [enter a heading] $- $- $- $- $- $- $- $- $- $- $- $- $- $- $- $- *Enter this total into the master budget in this month Total $- $- Total Enter your projected revenue (from b, or enter manually) $- $- Variance in expenses Enter your projected profit (from b, or enter manually) $- % over (under) ROI for this budget and profit level Enter the revenue you generated What is your normal goal ROI/hurdle rate? Enter the profit you generated Maximum you can spend on the campaign and still hit your goal ROI $- #DIV/0! ROI 6-9-marketing-campaigns-110902205909-phpapp02.xls - c 4
  • 5. Marketing Campaign Budget by Month This sheet totals your expenses (from the previous sheet) so it's easy to enter into your master budget for the year. Campaign Date of budget Month Budget Actual NOTES Jan Err:504 $- Feb Err:504 $- Mar Err:504 $- Apr Err:504 $- May Err:504 $- Jun Err:504 $- Jul Err:504 $- Aug Err:504 $- Sep Err:504 $- Oct Err:504 $- Nov Err:504 $- Dec Err:504 $- Jan 1 Err:504 $- Feb 1 Err:504 $- Mar 1 Err:504 $- Apr 1 Err:504 $- May 1 Err:504 $- Jun 1 Err:504 $- Jul 1 Err:504 $- Aug 1 Err:504 $- Sep 1 Err:504 $- Oct 1 Err:504 $- Nov 1 Err:504 $- Dec 1 Err:504 $- Total Err:504 $- 6-9-marketing-campaigns-110902205909-phpapp02.xls - d 5
  • 6. Marketing Campaign Media Plan Plan the number of impressions for each media and project results and costs How many impressions do you need/want to generate? (Pulls from a if you completed it.) Here are the number of impressions to generate, estimated costs and estimated conversion rates Impressions Costs Response & conversion Estimated # of responses Cost projections Examples of media to use % of responses that Estimated will convert to your # of response rate Cost per OR Total cost goal # of Conversion Cost per Cost per Cost per impressions TOTAL COST impression for this media responses Results impression response Conversion planned In a, you used Here's the figure from 0% a: 0% Sales force Cold calling - - $- Sales activities - - $- Relationship activities - - $- Telemarketing Outbound calling - - $- Inbound call handling - - $- Internet Online advertising - - $- Email campaigns - - $- Organic search - - $- Paid search - - $- Webinars - - $- Viral campaigns - - $- Ongoing email newsletters - - $- Social media Trade shows & events Trade show exhibits or events - - $- Seminars or events you create - - $- Events you sponsor - - $- Publicity Product- or solution-related stories - - $- Distribute press releases (and optimize for the web) - - $- Speaking engagements - - $- Blogs - - $- Stories about your company - - $- Direct mail Simple sales letters or postcards - - $- Special mailpiece for a particular campaign - - $- Traditional media Print ads - - $- Yellow pages - - $- Radio - - $- Television $- Outdoor - - $- Total - - - * $- Over (under) goal - #DIV/0! #DIV/0! Conversion Overall rate of *May show slight discrepancy due to rounding response responses 6-9-marketing-campaigns-110902205909-phpapp02.xls - e 6
  • 7. Campaign Results Compares campaign results to original projections. Campaign Date QUANTITATIVE RESULTS GOAL (from a if Over (under) Step Explanation (from sheet a) ACTUAL Variance used) goal 1 2 3 4 5 6 TOTAL UNITS, REVENUE AND PROFIT If you prefer to track the number of new customers and their lifetime value, skip this chart and use the next. # of units Revenue per Gross profit per TOTAL Products / services TOTAL PROFIT sold unit (price) product REVENUE $- $- $- $- $- $- $- $- $- $- Total - Total $- $- Projected Projected Variance - Variance $- $- Over (under) #DIV/0! Over (under) #DIV/0! #DIV/0! LIFETIME VALUE OF NEW CUSTOMERS # of new Lifetime value Total profit in Customer segment customers per customer* today's dollars - Total $- Projected* $- - Variance $- #DIV/0! Over (under) #DIV/0! 6-9-marketing-campaigns-110902205909-phpapp02.xls - f 7
  • 8. Ad Response Rate Tracking Tracks the response rates for various ads. Success measurements used: 1 2 3 Number of responses Response rate (of TARGETED impressions) Total Total Measurement 1 Measurement 2 Measurement 3 Measurement 1 Measurement 2 Measurement 3 Ad name Publication Description Run date TARGETED impressions impressions # 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 CURRENT AVERAGE #DIV/0! #DIV/0! #DIV/0! 6-9-marketing-campaigns-110902205909-phpapp02.xls - g 8
  • 9. Campaign Variable Test Matrix Evaluate two different ads to see which generates better results. Test one distinct variable at a time. Campaign Test dates Purpose of test Ad #1 Ad Description Ad #2 Changes from Ad #1 Criteria to measure success on the campaign For example, number of information requests or number of orders. Success criteria 1 Success criteria 2 Results AD # 1 2 Success criteria 1 Success criteria 2 Total cost of the ad Cost analysis Cost per Cost per 6-9-marketing-campaigns-110902205909-phpapp02.xls - h 9
  • 10. Improve Campaign Results Displays how improved conversion rates can impact costs and results. Campaign Date Media cost of campaign Don't include ad production costs Enter the number Conversion rate Conversion rate (of Results you achieved (of previous step) total impressions) Improvement goals With improved conversion rates at different points, here are the results be with the same # of impressions. # of responses Conversion rate (of Results GOAL you'd generate at previous step) goal rate - - - Cost comparisons Here are the resulting costs of the improvements. Cost per goal in Goal Current scenario Improved scenario 6-9-marketing-campaigns-110902205909-phpapp02.xls - i 10