1. 2010
Mark A Padilla Sr.
Resume
Top - Performing Management Professional with Experience in Sales,
Operations, Supervision, Finance, Budgeting, Planning, Logistics,
Transportation and Safety & Compliance. Looking for New and Rewarding
opportunities
Mark A Padilla Sr
2. Mark A Padilla Sr
1172 Smith Creek Way
Wake Forest, NC 27587
Home: 919-529-4213
Cell: 919-710-0965
markpadilla39@gmail.com
Human Resource Manager
/ Hiring Manager
Dear Sir or Madam,
I am submitting my resume for your review and would like to thank you for your time in advance. I
have a strong interest in your company and I feel that I would be an asset to your Team. I would
appreciate your consideration and would love to become an addition to your Staff.
As my resume shows, I have 24 years in the Transportation/Logistics Industry with a proven track
record for success. A Top - Performing Management Professional in my field with Experience in
Sales, Operations, Supervision, Finance, Budgeting, Planning, Logistics, Transportation and Safety &
Compliance. I'm looking for new, challenging and rewarding opportunities. I hope to build upon my
experience and help with the growth, leadership and success of your company.
The Enclosed Resume provides important details about my background. I would be happy to meet
with you to discuss the needs of your company, and how I might meet them. Thank you for your
consideration, and I look forward to speaking with you soon.
Sincerely,
Mark A Padilla Sr.
Enclosure: resume
Resume Mark A Padilla Sr Confidential
3. Mark A Padilla Sr.
1172 Smith Creek Way 1 Wake Forest, NC 27587 919-529-4213 markpadilla39@gmail.com
Qualifications Summary
Top-Performing Management Professional with proven Sales & Operations success in Medium to Large Operations. Highly
disciplined and focused with strong communication, analytical, multi tasking and leadership skills. Successful track record of
meeting and exceeding goals, ability to establish rapport at all levels; leading & motivating diverse groups of people under a
variety of conditions. Self Motivated, Articulate, Organized, Reliable and Driven with a tremendous work ethic that is results
driven; with an enthusiastic attitude toward supporting an organization's overall Mission.
Key Skills
• Ability to Manage Large • Strong knowledge of and • Ability to analyze complex
Complex Operations experience in Operations and problems and develop
• Building cohesive Teams and Sales alternative solutions
facilitate the completion of • Maintain stable performance • Ability to manage financial
team goals under pressure or opposition, aspects, P&L, financial
• Staff Development & Training handling stressful situations reporting, projections and
• Safety & Compliance • Spreadsheet & Database monitoring expenses
• Strong Customer Focus Creation • Inventory Management
• Sales Management • Accounts Payable/Receivable • Expense Reduction
• Bookkeeping & Payroll
Experience
MAP LOGISTICS, LLC Dec 09 to Present
Managing Member
Responsible for the Start up, Sales and Operations of MAP LOGISTICS a freight brokerage company focused on Truckload, LTL
and Expedited freight. Focused on Customer Service, Pro-active communication and providing logistics solutions to meet our
customers transportation requirements.
CEVA Logistics (FM), Raleigh, NC Sept 07-Dec 09
Station Manager - RDU
Accountable for the fiscal and operational oversight - Managed a 23 million dollar P&L, leadership, direction and overall
management of a complex Station (54 employees / 18 contractors and vendor relations). Ensuring customer satisfaction,
growth, profitability goals and company objectives are met. Responsible for the sales of diverse products and services in
large markets, business and new account development to ensure that maximum transportation and logistics revenue is
generated for the Station. Developed and executed operational procedures to reduce waste, Increase productivity and
maximize yield. Recognizing a 96% increase year over year in Operating Income. Responsible for implementation and
compliance with company policies and procedures, ISO standards, Sarbanes Oxley requirements, and other applicable
regulatory guidelines with respect to operational, administrative, customer service, marketing and sales functions. Managed
54 employees and responsible for the overall success of the facility.
Primary Duties and Responsibilities
• Lead, direct and manage all station functions to ensure that all departments and station staff execute service
agreements at, or above the customer's standards.
• Maximize profitability through superior customer service, effective and prompt communications, and follow-up on all
pending matters with the customer.
• Responsible for business development, sales and marketing and new account development in large markets to
ensure that maximum transportation revenue is generated for the station.
• Provide station management staff with daily guidance, leadership and overall support on any issues relating to
operations, communication, human resources, revenue enhancement, standardizing procedures, systems
applications, and executing processes to meet customer needs.
Resume Mark A Padilla Sr Confidential
4. Experience - Continued
CEVA Logistics (FM) - Raleigh, NC Sept 07 - Dec 09
Station Manager
Primary Duties and Responsibilities - continued Station Manager - Raleigh, NC
• Develop and execute policies, plans, and programs to meet anticipated organizational needs in the areas of
functional responsibility and ensure compliance with Safety, Corporate policies and guidelines, ISO standards,
Sarbanes Oxley and other regulatory requirements.
• Review analysis of activities, costs, operations, and forecast data to determine progress toward stated business
development goals and objectives.
• Review and evaluate station P & L performance and establish short term goals to address any budgetary shortfalls.
• Collaborate with senior management to develop continuous improvement methodology in key areas of service profit
and growth, and use key performance indicators to drive and quantify cost optimization while maintaining customer
quality and service.
• Consult with and apprise senior management of important issues, operational concerns, personnel matters, capital
expenditures, leases, and all commitments obligating the company.
• Ensure that freight is being expedited in a safe and timely manner.
• Ensure that the station facility provides a clean, professional, and safe working environment for all employees.
• Direct and train management staff in sound human relations and operational skills. Ensure directives, rules and
procedures are communicated to all station personnel.
• Ensure safety methods and programs are implemented and maintained.
• Coordinate and manage the implementation and installation of new accounts and services.
• Utilize superior communications skills to motivate staff and develop effective working relationships with peers,
executives and clients.
• Oversee and manage the professional development and productivity of all station staff members to ensure proper
goals, training, professional development and project requirements are met.
• Personally coach, train and mentor direct reports and provide career development opportunities though training,
and quality management activities.
• Conduct annual performance reviews for all staff within department.
• Address all employee performance problems promptly and directly in accordance with personnel policies of the
Company.
• Keep abreast of emerging technology changes and innovations through formal or informal study, reading business
and professional publications, networking, and participation in professional organizations.
CEVA (FM) / Eagle Global Logistics
Richmond / Norfolk, VA /Raleigh, NC Sept 05 - Mar 08
Station Manager - RIC/ORF/RDU
Accountable for the fiscal and operational oversight, leadership, direction and overall management of two Stations, to ensure
customer satisfaction, growth and profitability goals and company objectives are met. Responsible for the sales of diverse
products and services in large markets, business and new account development to ensure that maximum transportation
and logistics revenue is generated for the Station. Developed and executed new operational procedures to reduce waste,
Increase productivity and maximize yield. While over the RIC/ORF stations I was able to Increase the Operating Income by
over 98% year over year. Responsible for implementation and compliance with company Safety policies and procedures,
ISO standards, Sarbanes Oxley requirements, and other applicable regulatory guidelines with respect to operational,
administrative, customer service, marketing and sales functions. Responsible for RIC/ORF and RDU from Sept 2007 thru the
first Quarter of 2008.
Primary Duties and Responsibilities Station Manager - RIC/ORF/RDU
*SAME AS ABOVE
Resume Mark A Padilla Sr Confidential
5. Experience - Continued
Eagle Global Logistics - Atlanta, GA. Mar 04-Sept 05
Senior Account Executive
Accountable for the growth and business development of my assigned territory. Effectively presented information and
responded to questions from groups of customers, acting as their supply chain consultant, finding solutions to their complex
supply chain needs. I actively worked within our company network using the expertise within the system to successfully
close business. Utilizing the proper sales training and techniques to uncover new opportunities within new and existing
accounts. Successful in selling all product lines; Ocean, Air, Imports, Exports, CHB, Warehousing, Logistics and Domestic
services to a wide range of customers. I reached my appointed quota within the first 6 months, building my book of business
from the ground up. I was appointed the Interim Ground Service Manager for six months, responsible for the domestic
operations of the Atlanta Station as well as Sales.
Primary Duties and Responsibilities Station Manager - RIC/ORF/RDU
• Responsible for the Growth of my appointed Sales Territory
• Increase Sales over all product lines
• Meet my required MTA Goals - Customer Visits, Presentations, Lunch/Dinners, Calls etc...
• Educate myself as well as my customers on all product lines
• Maintain or increase margins to meet company requirements
• Develop Tariff to recognize revenue, while providing customers with a competitive price
• Effectively match logistics solutions to customer needs
• Build strong relationships based on honesty, pro- active communication and trust
• Ability to analyze complex customer requirements and develop appropriate solutions
Roadway Express - Atlanta, GA. Sept 01 - Mar 04
Dock Supervisor / Dispatcher
Executed the day to day operations of the Inbound/outbound dock, movement of freight and meeting stringent schedules set
to support appropriate lanes. Supervised 40 plus Union/Non-Union employees over two shifts, assigning duties to effectively
meet daily goals. I was quickly promoted to dispatch and assigned the largest freight territory in the Atlanta area. Overseeing
65 Union and Non Union drivers and assigning duties to each in order to fulfill customer required pick-ups and deliveries.
Meet and maintained customer special requirements, matching driver, equipment with the customer needs. Oversee the
Safety Council, while continuing as the Hazardous Material / Smith System Defensive Driving instructor. Maintained
company records in compliance with federal and state regulations. I was awarded the Supervisor of the Period and the
Supervisor of the year award in 2001
Primary Duties and Responsibilities
• Meet stringent schedules and routing requirements of all Outbound lanes
• Oversee Non and Union workforce
• Ensure adherence to Federal, State and Company Compliance rules and regulations
• Build Routes to meet delivery/Pick-up requirements while maximizing profitability and yield
• Customer Service - Address Customer Concerns, Requirements and requests
• Train Staff and Drivers
Experience - Continued
Resume Mark A Padilla Sr Confidential
6. Roadway Express - Lawrenceville, Ga. Mar 94 - Sept 01
Driver /Sales - Combo
Responsible for the Pick-up and delivery of customer freight in a safe, timely manner. Made between 20-35 deliveries and
pick-up on a daily basis, loading/unloading and delivering, double 28 ft trailers, 48 ft trailers and 53 ft trailers. Meeting
customer required cut offs and scheduling my deliveries to ensure customer satisfaction. I was the Hazardous Material
Trainer / Smith System Defensive Driving Instructor, head of the Safety Council, and the Injury Process Improvement
council. I implemented and develop the IPI council to improve safety and reduce injuries. We took our facility from a record
of only 20 days without an injury in 14 years to over 700 days injury free. I was appointed to the Georgia Motor Trucking
Associations Road Team for four consecutive years, as well as Roadways' District Road Team. I traveled around the state
speaking at civic events, schools, state and private functions on behalf of highway safety and the Professional driver. I
competed in the Truck Driving Rodeo's and won the title of State Champion Twice and Grand Champion once, earning the
right to competed in the American Trucking Associations National Truck Diving Championship, against the top 50 drivers in
the nation.
Education
• High School Diploma - Acton Boxborough High School
• Vocational Certificate - Northeast Technical College - Transportation
• Professional Sales Training - Selling, Closing and Negotiations
• Lean Training
• Smith System Defensive Driving Instructor training
• Hazardous Material Instructor Training
References
*** Provided upon Request ***
Resume Mark A Padilla Sr Confidential