This slide deck was presented at the Neil Stewart Associates "Enhancing the Student Experience" 2011 event. Slides summarise Manchester Metropolitan University's transformation project and its work to assemble key university resources around the student

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Supporting the learning experience
and student satisfaction
London | November 2011
Professor Kevin Bonnett
Deputy Vice Chancellor (Student Experience)
Dr Phil Range
Director of Learning and Research Information Services
Wednesday, December 14, 2011 1

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Case study
• Large, popular, multi-campus university
• 37,000+ students | 1,000+ courses | 7 sites
• Links with over 70 professional bodies and associations

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Institutional Transformation
• Multi-faceted university-wide change programme for
Enhancing Quality and Assessment for Learning (EQAL)
• Four interlinked strands:
– New curriculum
– New processes and systems
– New learning and mobile technologies
– New quality processes
• Scope
– Entire 1st year re-written, approved, timetabled, set up in VLE,
library, hand-in system… in less than 12 months + now live!
– 2nd and final year undergraduate curriculum now being re-written
• Intended Benefits
– Improved student satisfaction + success; Reduced complexity
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Interlinked, carefully-orchestrated change!
2010 2011 2012 2013
EQAL 2011
May
May
May
Nov
Mar
Nov
Mar
Nov
Mar
Feb
Feb
Feb
Aug
Sep
Dec
Aug
Sep
Dec
Aug
Sep
Dec
Aug
Sep
Jun
Oct
Jun
Oct
Jun
Oct
Jun
Jan
Apr
Jan
Apr
Jan
Apr
Jul
Jul
Jul
Jul
Roadmap
Review UG Consultation Planning for next phase of EQAL
EQAL programmes on L5 and L6
Strand 1 curriculum Create new Sandwich Create new L5
agreed L3 and 4 units & PT and L6 units
Units L3/4 Panels L3/4 analysis Unit & Programme L5/6 Panels
Light approvals completed & learning Specification modifications completed
Strand 4 touch
review PARM &
Two tier boards
AME agreed
Online AME planning & implementation
Regulations Regs Regs
reviewed approved implemented
Strand 2 Online Unit QLS data Unit Spec form
Specification form prep enhancement
Curric mgmt Curriculum mgmt Curriculum mgmt Curriculum mgmt
system scoping process mapping system implementation system go live
Analysis of Timetables (system) Timetables
TT pilot data input publication
Appoint Info/Recs
mgmt manager
2
Information & Records Management
scoping
Information & Records Management
implementation
SIPs improve- SIPs initial SIPs follow-up
ment scoping workshops workshops
Student Hub
planning
Engagement Student Engagement
monitoring scoping system requirements Student engagement system development
Student Assessments (online)
All units setup Unit materials
VLE in Moodle in Moodle
presence Moodle
Strand 3 agreed
implemented Moodle E-learning
On going Moodle support from E-Learning Support Officers (2 years)
training officers in post
Portal – VLE links
Key: Curriculum
Strand 1 Portal student Portal –
review finance status Curriculum links
Quality Portal – mobile Portal – Student
Completed Strand 4 processes links Portal - timetables records links
Business Portal - marks
Underway
Wednesday, DecemberStrand 2
14, 2011 processes MLE Workshop, Aytoun Library Seminar Room 4
& systems Portal - transcripts
2009-05-13 14:00
Planned Academic
Strand 3
systems
Updated: 20/7/2011

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Supporting the learning experience
• New core+ learning environment built by integrating
cloud and on-site systems around the learner
“mega-mashup”
Timetable (MMU)
Hand-in dates (MMU)
Talis Aspire Resources
(Shared Service)
EQUELLA Past Papers
(Shared Service)
Moodle (Shared Service)

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Integrating around the learner using tags
Student ID
Timetable
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Integrating around the learner using tags
Module code + Student ID
Hand-in dates / extensions
Personalised submission sheet
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Integrating around the learner using tags
Module code
Resource list
Relevant resource
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Integrating around the learner using tags
Module code
Past exam papers
Past exam paper
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Clever, but are the students using it?
• Moodle became institutional VLE on Sept 1, 2011
– 35,500+ users by October
– 5 million+ activities by October
– 560,000+ timetable hits in 26 days
– Higher smartphone traffic than anticipated
• And has it impacted positively on student experience?
– Anecdotally / Twitter : Yes!
– NSS : we look forward to finding out
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