SlideShare una empresa de Scribd logo
1 de 38
Descargar para leer sin conexión
The Power of Social Business at SAP

Mark Yolton
Senior Vice President | SAP Community Network
Let’s Talk...



        SAP for the Uninitiated
        Our Social Business Landscape
             ... with JIVE
        Moving Forward
        Reflecting Back ...




© 2011 SAP AG. All rights reserved.      2
Run Better with SAP – Leader in Enterprise Software
We Help Organizations Do What They Do... Better

                                             170,000
                                             customers

                                             53,000
                                             Employees

                                             25
                                             Industries



                                             Number 1
                                              Business Applications
                                              Analytic Applications
                                              Enterprise Mobile
                                              SME




© 2011 SAP AG. All rights reserved.                                    3
SAP “Run Better” video




                           http://www.youtube.com/watch?v=MoZiztyYyDc




© 2011 SAP AG. All rights reserved.                                     4
JIVE is integral to SAP’s Social Business Architecture

                    Public            By invitation   Employees Only




© 2011 SAP AG. All rights reserved.                                    5
Massive, Open, Public Communities

                    Public            By invitation   Employees Only




            SAP
          Community
           Network



© 2011 SAP AG. All rights reserved.                                    6
SAP Community Network: Large, Leading, Impactful
Pioneering Social Business Best-Practices

                                            ~ 2.5 million members strong
                                            > 200 countries and territories
                                            ~ 20,000 new members / month

                                            ~ 1.5 million unique visitors / month
                                            > 4 million visits @ 20 million pages / month


                                            > 250,000 have contributed (ever)
                                            > 100,000 last year
                                            > 2,000 annual top contributors


                                            ~ 4,000 posts / day in 360+ forums
                                            ~ 2 million topic threads @ 8M messages


                                            ~ 8,000 bloggers …
                                            ~ 100 SAP Mentors …
                                            > 2 million quarterly newsletter impressions

© 2011 SAP AG. All rights reserved.                                                    7
Tremendous Growth & Expansion of the
SAP Community Network (SCN)
                                                                                 Launch:
                                                                                            Launch:    2.5M Members
                                                                    Launch:      EcoHub
                                                                                App Store     Code       1.5M UMV
                                                                    Business                Exchange
                                              Launch:                Objects     Career                  >100,000
                                                BPX                Community     Center                 Contributors /
                                               Add                 University                               year
                    100K                       Wikis                Alliances
                                                          1M                                           > 1M Newsletter
                   Members                                         Community
                                                        Members                                          Subscribers
                     Jive                               Rebrand:
                    Forums                                SCN
                                                                                                       SAP Idea Place
  Launch:             Blogs            1M
                                      Forum
   SAP
                                      Posts
 Developer
  Network




     2003                             2005                2007                2009            2011
© 2011 SAP AG. All rights reserved.                                                                                      8
Today…

                     SAP Community Network (SCN) is the
                      Social Network for SAP professionals
        (covering developers, IT professionals, business process experts,
       business users, business intelligence pro’s, professors and students)

                                           delivering
     SOCIAL                            SOCIAL       SOCIAL        SOCIAL
 I N N OVAT I O N                     COMMERCE   INTELLIGENCE    INSIGHT




                 to SAP customers, partners, employees,
                        and independent experts
© 2011 SAP AG. All rights reserved.                                            9
SCN: The Social Network for SAP Professionals
The Engine for Social Business Acceleration


                    SOCIAL                 SOCIAL            SOCIAL        SOCIAL
  OUTCOMES




                I N N OVAT I O N          COMMERCE        INTELLIGENCE    INSIGHT




                                      O R C H E S T R AT I O N        CULTURE &
    ENABLERS




                                                                     GOVERNANCE

                                                                     PROGRAMS
                                                                     & REWARDS


                                                                         TOOLS
                                      S O C I A L P L AT F O R M


© 2011 SAP AG. All rights reserved.                                                 10
SCN Uses JIVE for Discussion Forums
…since 2004


                                      Discussion Forums
                                         2004 Implementation
                                         Now: 8M+ Forum Posts
                                         >2M Forum threads
                                         Peak: 6,000+ posts every day
                                         100,000+ contributors per year
                                         Most-popular area on SCN
                                         Massive efficiency engine
                                          (call avoidance via self-service)




© 2011 SAP AG. All rights reserved.                                        11
SCN Uses JIVE for Code Exchange


                                          SAP Code Exchange
                                             Developers share code snippets,
                                              tools, extensions… with each other
                                             Beta in 2009 …
                                             Launched 2010
                                      “
                                             60+ Developer Projects
                                             Integration with SCN and
                                              Code Repository




© 2011 SAP AG. All rights reserved.                                           12
SCN Uses JIVE for SAP Idea Place

                                      SAP Idea Place
                                         Launched September 2010
                                       Outside-in crowdsourced
                                        innovations
                                       Idea submission, discussion,
                                        collaboration, improvement
                                       Community voting


                                       ~10,000 users
                                       >80 idea topics
                                         >2,900 ideas submitted
                                         >12,000 votes
                                         >90 ideas delivered or in
                                          product development
© 2011 SAP AG. All rights reserved.                                    13
SAP Runs Better with SAP Community Network
Helping the SAP Ecosystem Do What They Do... Better



 “
                 “SAP has set the standard — certainly within the tech industry
                 — and offers a good example of the potential. SAP is one of the
                 leaders in the scale, diversity, and integration of its vast
                 ecosystem.”
                                                       - -John Hagel and John Seely Brown
                                                           John Hagel and John Seely Brown
                                                                       Business Week, 2008
                                                                           in Business Week




  “
                  SAP ranks in the top ten of "the world's most valuable
                  brands based on how they leverage social media to
                  interact with customers.”
                                                                               - Charlene Li
                                      The World’s Most Valuable Brands. Who’s Most Engaged?




  “
                  “SAP Community Network perhaps illustrates the most
                  extensive use to date of social media by a corporation.”
                                                                           - Aspen Institute




© 2011 SAP AG. All rights reserved.                                                            14
Restricted, Controlled-Member Communities

                    Public             By invitation   Employees Only




             SAP                           SAP
           Community                  Collaboration
            Network                    Workspace



© 2011 SAP AG. All rights reserved.                                     15
Collaboration Workspace on JIVE
Launched 2007



                                      Collaboration Workspace
                                       Secure IP controls
                                       Trust
                                       Initiated to enable product /
                                        solution innovation
                                       Selective sharing enables
                                        frictionless exchange
                                         50+ gated communities
                                       50,000+ UMV




© 2011 SAP AG. All rights reserved.                                     16
Collaboration Workspace on JIVE
BPX Community Roundtables



    BPX Community
    Roundtables
       Launched 2007 & 2008
       Private spaces for Partners,
        Customers, and SAP Employees
       Focused on specific outcomes
       Help drive Customer and
        SAP Roadmaps




© 2011 SAP AG. All rights reserved.    17
Collaboration Workspace on JIVE
SAP Docupedia


                                      SAP Docupedia
                                         Interactive crowd-sourced SAP
                                          product documentation
                                         Quality improvements based
                                          on real-world expertise +
                                          customer use-cases
                                         SCN members find, view,
                                          comment, and organize
                                         Collaboratively improve
                                          documentation quality and
                                          completeness




© 2011 SAP AG. All rights reserved.                                    18
Collaboration Workspace on JIVE
SAP Premier Customer Network



  SAP Premier Customer
  Network
     Launched 2011
     Private, customized portals for
      key customers + account team
     Collaboration, communication,
      document-sharing…




© 2011 SAP AG. All rights reserved.     19
Internal, Private, Employee-Only Communities

                    Public             By invitation   Employees Only




            SAP                            SAP             SAP
          Community                   Collaboration      Employee
           Network                     Workspace          Network



© 2011 SAP AG. All rights reserved.                                     20
SAP Employee Network
From Past to Present
                                                            2009/10
                                                             SAP Employee Network
                                                             Social Media, Enterprise Search,
                                                             Convergence

                                                 2007/8
                                                 SAP Corporate Portal Re-launch
                                                 Enhanced UI and Personalization


                                      2005
                                      SAP Corporate Portal
                                      Based on SAP Netweaver; B2E
                                      application integration & information


                          1998
                            SAPNet
                            Communication, Team
                            Collaboration & Self Services


    1995-1997
     Document Management &
     Structure based on R/3 system


© 2011 SAP AG. All rights reserved.                                                             21
SAP Employee Network on JIVE
…since 2009


                                         40,000+ Unique
                                          Visitors per month
                                      Technology:
                                          Jive Social Business
                                          Software 4.0
                                       Key features:
                                             Discussions
                                             Polls
                                             Blogs
                                             Groups
                                             Communities
                                             Social Networking




© 2011 SAP AG. All rights reserved.                          22
Organizations +


                                      Vertical Spaces
                                         Departments
                                         Organizations
                                         Teams
                                         Projects
                                         Specific Events
                                         Contained Campaigns
                                         Physical Campus Locations




© 2011 SAP AG. All rights reserved.                                   23
Topics of Interest +



                                      Horizontal Spaces
                                         Broad Topics
                                         Programs
                                         Emerging Areas
                                         Cross-Organizational
                                         Cross-Topic




© 2011 SAP AG. All rights reserved.                              24
Business Benefits & Member Value
Across SAP’s Social Business Landscape




© 2011 SAP AG. All rights reserved.      25
But… Today’s Challenge (partial view)




© 2011 SAP AG. All rights reserved.     26
Dream: Single Social Collaboration Platform for all of SAP
Public, Gated, Internal … For social innovation, commerce, intelligence, insight +




                                        SAP
                                      Community
                                       Network


                                           SAP
                                      Collaboration
                                       Workspace



                                           SAP
                                         Employee
                                          Network


© 2011 SAP AG. All rights reserved.                                                  27
We Reached a Decision-Point on our Strategic Direction…



JIVE to under-pin all SAP
Communities:
   Internal / employee
   Controlled membership
   External-facing / open
          Massive migration
          Modernization
          Fully integrated
          Continuous innovation




© 2011 SAP AG. All rights reserved.                   28
Why JIVE?
Leader in Social Collaboration Platforms




© 2011 SAP AG. All rights reserved.        29
Why JIVE?
Able to Accommodate Our Current Massive Size + Growth Trajectory


                                       Key Facts re:
                                       SAP Community Network

                                        >38M visits 2010
                                        >220M pages viewed 2010


                                        >11M visits Q1 2011
                                        >3M unique visitors (Q1)
                                        >43M pages viewed (Q1)
                                        76% increase in search engine
                                          traffic Q1’11 vs. Q1’10
                                        >2M forum threads w/ >8M posts
                                        Forum pages viewed >11M times
                                         in Q1 alone


© 2011 SAP AG. All rights reserved.                                       30
Why JIVE?
Robust & Reliable: Global Access w/ 24x7 Availability




© 2011 SAP AG. All rights reserved.                     31
Why JIVE?
Shared Vision of Social Business




                                      xx

               We believe…




© 2011 SAP AG. All rights reserved.        32
Why JIVE?
Able to Support Our Future Growth Strategy




© 2011 SAP AG. All rights reserved.          33
Why JIVE?
Constantly Evolving to Deliver Future Innovations




© 2011 SAP AG. All rights reserved.                 34
Re-Cap


SAP’s 3-Tier Approach to                 Public
Social Business &
                                         Gated
Community Engagement
   Open / public / massive
   Restricted / controlled              Private
   Private / Employee-Only


JIVE since 2004, with
significant expansions:
2007 … 2009 … 2010 … 2011
   Massive migration & modernization
    of our public communities platform
    this year


© 2011 SAP AG. All rights reserved.                35
Parting Thoughts …

Social business is no longer optional,
emerging, differentiating
   How you execute is…


Your customers, partners, suppliers,
and employees expect / demand
such access, tools, engagement
 An    ecosystem imperative


Social Business benefits are clear
 Individuals & Companies
 B2B … B2C … S-M-L-XL …



“Must do” … Now.

© 2011 SAP AG. All rights reserved.      36
Thank You!
http://SAP.com
http://scn.sap.com




Mark Yolton | SVP       sap.com/techtour
SAP Community Network
Mark.Yolton@sap.com
© 2011 SAP AG. All rights reserved


No part of this publication may be reproduced or transmitted in any form or for any purpose   Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal
without the express permission of SAP AG. The information contained herein may be             Decisions, Web Intelligence, Xcelsius, and other Business Objects products and services
changed without prior notice.                                                                 mentioned herein as well as their respective logos are trademarks or registered trademarks
                                                                                              of Business Objects Software Ltd. Business Objects is an SAP company.
Some software products marketed by SAP AG and its distributors contain proprietary
software components of other software vendors.                                                Sybase and Adaptive Server, iAnywhere, Sybase 365, SQL Anywhere, and other Sybase
                                                                                              products and services mentioned herein as well as their respective logos are trademarks or
Microsoft, Windows, Excel, Outlook, and PowerPoint are registered trademarks of Microsoft
                                                                                              registered trademarks of Sybase, Inc. Sybase is an SAP company.
Corporation.
IBM, DB2, DB2 Universal Database, System i, System i5, System p, System p5, System x,         All other product and service names mentioned are the trademarks of their respective
System z, System z10, System z9, z10, z9, iSeries, pSeries, xSeries, zSeries, eServer,        companies. Data contained in this document serves informational purposes only. National
z/VM, z/OS, i5/OS, S/390, OS/390, OS/400, AS/400, S/390 Parallel Enterprise Server,           product specifications may vary.
PowerVM, Power Architecture, POWER6+, POWER6, POWER5+, POWER5, POWER,                         The information in this document is proprietary to SAP. No part of this document may be
OpenPower, PowerPC, BatchPipes, BladeCenter, System Storage, GPFS, HACMP,                     reproduced, copied, or transmitted in any form or for any purpose without the express prior
RETAIN, DB2 Connect, RACF, Redbooks, OS/2, Parallel Sysplex, MVS/ESA, AIX,                    written permission of SAP AG.
Intelligent Miner, WebSphere, Netfinity, Tivoli and Informix are trademarks or registered     This document is a preliminary version and not subject to your license agreement or any
trademarks of IBM Corporation.                                                                other agreement with SAP. This document contains only intended strategies, developments,
Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.          and functionalities of the SAP® product and is not intended to be binding upon SAP to any
                                                                                              particular course of business, product strategy, and/or development. Please note that this
Adobe, the Adobe logo, Acrobat, PostScript, and Reader are either trademarks or
                                                                                              document is subject to change and may be changed by SAP at any time without notice.
registered trademarks of Adobe Systems Incorporated in the United States and/or other
countries.                                                                                    SAP assumes no responsibility for errors or omissions in this document. SAP does not
Oracle is a registered trademark of Oracle Corporation.                                       warrant the accuracy or completeness of the information, text, graphics, links, or other items
                                                                                              contained within this material. This document is provided without a warranty of any kind,
UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group.                   either express or implied, including but not limited to the implied warranties of
Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, and MultiWin are          merchantability, fitness for a particular purpose, or non-infringement.
trademarks or registered trademarks of Citrix Systems, Inc.                                   SAP shall have no liability for damages of any kind including without limitation direct,
HTML, XML, XHTML and W3C are trademarks or registered trademarks of W3C®, World               special, indirect, or consequential damages that may result from the use of these materials.
Wide Web Consortium, Massachusetts Institute of Technology.                                   This limitation shall not apply in cases of intent or gross negligence.
Java is a registered trademark of Sun Microsystems, Inc.                                      The statutory liability for personal injury and defective products is not affected. SAP has no
                                                                                              control over the information that you may access through the use of hot links contained in
JavaScript is a registered trademark of Sun Microsystems, Inc., used under license for        these materials and does not endorse your use of third-party Web pages nor provide any
technology invented and implemented by Netscape.                                              warranty whatsoever relating to third-party Web pages.
SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP BusinessObjects Explorer,
StreamWork, and other SAP products and services mentioned herein as well as their
respective logos are trademarks or registered trademarks of SAP AG in Germany and other
countries.




 © 2011 SAP AG. All rights reserved.                                                                                                                                                     38

Más contenido relacionado

La actualidad más candente

Mastering sap business objects 2011
Mastering sap business objects 2011Mastering sap business objects 2011
Mastering sap business objects 2011ldasss
 
Iasa North Welcome
Iasa North WelcomeIasa North Welcome
Iasa North WelcomeIasa UK
 
Architectural considerations
Architectural considerationsArchitectural considerations
Architectural considerationsIasa UK
 
08 Ace 2010 Aras Roadmap
08 Ace 2010 Aras Roadmap08 Ace 2010 Aras Roadmap
08 Ace 2010 Aras RoadmapProdeos
 
Keynote by Mario Derba at OpenXperience event in Brussels, October 25 2012
Keynote by Mario Derba at OpenXperience event in Brussels, October 25 2012Keynote by Mario Derba at OpenXperience event in Brussels, October 25 2012
Keynote by Mario Derba at OpenXperience event in Brussels, October 25 2012Mario Derba
 
Oracle Fusion Applications Security - Designing Roles
Oracle Fusion Applications Security - Designing RolesOracle Fusion Applications Security - Designing Roles
Oracle Fusion Applications Security - Designing Roleskmundy
 
The collaborative enterprise
The collaborative enterpriseThe collaborative enterprise
The collaborative enterpriseLorie Vela
 
Telecom Transformation Using SOA
Telecom Transformation Using SOATelecom Transformation Using SOA
Telecom Transformation Using SOAdidemtopuz
 
Is it Time to Move Your Enterprise to the Cloud
Is it Time to Move Your Enterprise to the CloudIs it Time to Move Your Enterprise to the Cloud
Is it Time to Move Your Enterprise to the CloudProformative, Inc.
 
Cloudforce essentials dublin breakout session
Cloudforce essentials dublin breakout sessionCloudforce essentials dublin breakout session
Cloudforce essentials dublin breakout sessionJames Leigh
 
Emakina Academy 4 - AJAX, Flash & Rich Internet Applications: harnessing the ...
Emakina Academy 4 - AJAX, Flash & Rich Internet Applications: harnessing the ...Emakina Academy 4 - AJAX, Flash & Rich Internet Applications: harnessing the ...
Emakina Academy 4 - AJAX, Flash & Rich Internet Applications: harnessing the ...Emakina
 
Red Hat SOA: The Complete Guide
Red Hat SOA: The Complete GuideRed Hat SOA: The Complete Guide
Red Hat SOA: The Complete GuideRicardo Payan
 
9 - Architetture Software - SOA Cloud
9 - Architetture Software - SOA Cloud9 - Architetture Software - SOA Cloud
9 - Architetture Software - SOA CloudMajong DevJfu
 
Social Networking Media Presentation
Social Networking Media PresentationSocial Networking Media Presentation
Social Networking Media Presentationakassabov
 
Clearvale overview for Social Intranet and Social CRM
Clearvale overview for Social Intranet and Social CRMClearvale overview for Social Intranet and Social CRM
Clearvale overview for Social Intranet and Social CRMAndrea Rubei
 
Fishbowl Solutions Intranet in a Box Webinar Presentation
Fishbowl Solutions Intranet in a Box Webinar PresentationFishbowl Solutions Intranet in a Box Webinar Presentation
Fishbowl Solutions Intranet in a Box Webinar PresentationKim Negaard
 

La actualidad más candente (18)

Mastering sap business objects 2011
Mastering sap business objects 2011Mastering sap business objects 2011
Mastering sap business objects 2011
 
Iasa North Welcome
Iasa North WelcomeIasa North Welcome
Iasa North Welcome
 
Architectural considerations
Architectural considerationsArchitectural considerations
Architectural considerations
 
08 Ace 2010 Aras Roadmap
08 Ace 2010 Aras Roadmap08 Ace 2010 Aras Roadmap
08 Ace 2010 Aras Roadmap
 
Keynote by Mario Derba at OpenXperience event in Brussels, October 25 2012
Keynote by Mario Derba at OpenXperience event in Brussels, October 25 2012Keynote by Mario Derba at OpenXperience event in Brussels, October 25 2012
Keynote by Mario Derba at OpenXperience event in Brussels, October 25 2012
 
BT Group BDI
BT Group BDIBT Group BDI
BT Group BDI
 
Oracle Fusion Applications Security - Designing Roles
Oracle Fusion Applications Security - Designing RolesOracle Fusion Applications Security - Designing Roles
Oracle Fusion Applications Security - Designing Roles
 
N2Y4 Cisco Keynote
N2Y4 Cisco KeynoteN2Y4 Cisco Keynote
N2Y4 Cisco Keynote
 
The collaborative enterprise
The collaborative enterpriseThe collaborative enterprise
The collaborative enterprise
 
Telecom Transformation Using SOA
Telecom Transformation Using SOATelecom Transformation Using SOA
Telecom Transformation Using SOA
 
Is it Time to Move Your Enterprise to the Cloud
Is it Time to Move Your Enterprise to the CloudIs it Time to Move Your Enterprise to the Cloud
Is it Time to Move Your Enterprise to the Cloud
 
Cloudforce essentials dublin breakout session
Cloudforce essentials dublin breakout sessionCloudforce essentials dublin breakout session
Cloudforce essentials dublin breakout session
 
Emakina Academy 4 - AJAX, Flash & Rich Internet Applications: harnessing the ...
Emakina Academy 4 - AJAX, Flash & Rich Internet Applications: harnessing the ...Emakina Academy 4 - AJAX, Flash & Rich Internet Applications: harnessing the ...
Emakina Academy 4 - AJAX, Flash & Rich Internet Applications: harnessing the ...
 
Red Hat SOA: The Complete Guide
Red Hat SOA: The Complete GuideRed Hat SOA: The Complete Guide
Red Hat SOA: The Complete Guide
 
9 - Architetture Software - SOA Cloud
9 - Architetture Software - SOA Cloud9 - Architetture Software - SOA Cloud
9 - Architetture Software - SOA Cloud
 
Social Networking Media Presentation
Social Networking Media PresentationSocial Networking Media Presentation
Social Networking Media Presentation
 
Clearvale overview for Social Intranet and Social CRM
Clearvale overview for Social Intranet and Social CRMClearvale overview for Social Intranet and Social CRM
Clearvale overview for Social Intranet and Social CRM
 
Fishbowl Solutions Intranet in a Box Webinar Presentation
Fishbowl Solutions Intranet in a Box Webinar PresentationFishbowl Solutions Intranet in a Box Webinar Presentation
Fishbowl Solutions Intranet in a Box Webinar Presentation
 

Destacado

Outlook2003
Outlook2003Outlook2003
Outlook2003RS712003
 
I behave meeting 26th march 2013 v1 julia
I behave meeting 26th march 2013 v1   juliaI behave meeting 26th march 2013 v1   julia
I behave meeting 26th march 2013 v1 juliaLuke Raskino
 
presidential election
presidential electionpresidential election
presidential electionguest41ce8a55
 
Text First! Progressive Enhancement for Multimedia Content
Text First! Progressive Enhancement for Multimedia ContentText First! Progressive Enhancement for Multimedia Content
Text First! Progressive Enhancement for Multimedia ContentNikki Massaro Kauffman
 
Igniting the Imagination of Many
Igniting the Imagination of ManyIgniting the Imagination of Many
Igniting the Imagination of ManyLance Weiler
 
Twitter Me This? Using Twitter in Higher Ed
Twitter Me This? Using Twitter in Higher EdTwitter Me This? Using Twitter in Higher Ed
Twitter Me This? Using Twitter in Higher EdNikki Massaro Kauffman
 
20130220 mark brown mental health, tech and behaviour change
20130220 mark brown   mental health, tech and  behaviour change20130220 mark brown   mental health, tech and  behaviour change
20130220 mark brown mental health, tech and behaviour changeLuke Raskino
 
Yolton mark going beyond social media to social business
Yolton mark   going beyond social media to social businessYolton mark   going beyond social media to social business
Yolton mark going beyond social media to social businessMark Yolton
 
Hannah Phaesant - iBehave presentation - c3 collaborating for health
Hannah Phaesant  - iBehave presentation - c3 collaborating for healthHannah Phaesant  - iBehave presentation - c3 collaborating for health
Hannah Phaesant - iBehave presentation - c3 collaborating for healthLuke Raskino
 
Widya Amiranti = CV
Widya Amiranti = CVWidya Amiranti = CV
Widya Amiranti = CVguest2d64e0
 
U motif gamify my health meetup 12 october 2012
U motif gamify my health meetup 12 october 2012U motif gamify my health meetup 12 october 2012
U motif gamify my health meetup 12 october 2012Luke Raskino
 
Ideas tackle obesity using tech for lower income groups
Ideas   tackle obesity using tech for lower income groupsIdeas   tackle obesity using tech for lower income groups
Ideas tackle obesity using tech for lower income groupsLuke Raskino
 
InnoGage KASCAC Presentation
InnoGage KASCAC PresentationInnoGage KASCAC Presentation
InnoGage KASCAC PresentationTom Williams
 
SIRS Statistical Summary, Fall 2008a
SIRS Statistical Summary, Fall 2008aSIRS Statistical Summary, Fall 2008a
SIRS Statistical Summary, Fall 2008akahudson
 
4. scott badgeville
4. scott   badgeville4. scott   badgeville
4. scott badgevilleLuke Raskino
 
Osmb Keynote Jan2009 Yolton Final
Osmb Keynote Jan2009 Yolton FinalOsmb Keynote Jan2009 Yolton Final
Osmb Keynote Jan2009 Yolton FinalMark Yolton
 
Singulariteit
SingulariteitSingulariteit
SingulariteitMizza00
 

Destacado (20)

Outlook2003
Outlook2003Outlook2003
Outlook2003
 
I behave meeting 26th march 2013 v1 julia
I behave meeting 26th march 2013 v1   juliaI behave meeting 26th march 2013 v1   julia
I behave meeting 26th march 2013 v1 julia
 
3. suzi bupa
3. suzi   bupa3. suzi   bupa
3. suzi bupa
 
presidential election
presidential electionpresidential election
presidential election
 
Gametopia 2.0
Gametopia 2.0Gametopia 2.0
Gametopia 2.0
 
Text First! Progressive Enhancement for Multimedia Content
Text First! Progressive Enhancement for Multimedia ContentText First! Progressive Enhancement for Multimedia Content
Text First! Progressive Enhancement for Multimedia Content
 
Igniting the Imagination of Many
Igniting the Imagination of ManyIgniting the Imagination of Many
Igniting the Imagination of Many
 
Twitter Me This? Using Twitter in Higher Ed
Twitter Me This? Using Twitter in Higher EdTwitter Me This? Using Twitter in Higher Ed
Twitter Me This? Using Twitter in Higher Ed
 
20130220 mark brown mental health, tech and behaviour change
20130220 mark brown   mental health, tech and  behaviour change20130220 mark brown   mental health, tech and  behaviour change
20130220 mark brown mental health, tech and behaviour change
 
Yolton mark going beyond social media to social business
Yolton mark   going beyond social media to social businessYolton mark   going beyond social media to social business
Yolton mark going beyond social media to social business
 
Hannah Phaesant - iBehave presentation - c3 collaborating for health
Hannah Phaesant  - iBehave presentation - c3 collaborating for healthHannah Phaesant  - iBehave presentation - c3 collaborating for health
Hannah Phaesant - iBehave presentation - c3 collaborating for health
 
Widya Amiranti = CV
Widya Amiranti = CVWidya Amiranti = CV
Widya Amiranti = CV
 
U motif gamify my health meetup 12 october 2012
U motif gamify my health meetup 12 october 2012U motif gamify my health meetup 12 october 2012
U motif gamify my health meetup 12 october 2012
 
Ideas tackle obesity using tech for lower income groups
Ideas   tackle obesity using tech for lower income groupsIdeas   tackle obesity using tech for lower income groups
Ideas tackle obesity using tech for lower income groups
 
InnoGage KASCAC Presentation
InnoGage KASCAC PresentationInnoGage KASCAC Presentation
InnoGage KASCAC Presentation
 
SIRS Statistical Summary, Fall 2008a
SIRS Statistical Summary, Fall 2008aSIRS Statistical Summary, Fall 2008a
SIRS Statistical Summary, Fall 2008a
 
4. scott badgeville
4. scott   badgeville4. scott   badgeville
4. scott badgeville
 
Osmb Keynote Jan2009 Yolton Final
Osmb Keynote Jan2009 Yolton FinalOsmb Keynote Jan2009 Yolton Final
Osmb Keynote Jan2009 Yolton Final
 
Singulariteit
SingulariteitSingulariteit
Singulariteit
 
Accessibility is for Everyone
Accessibility is for EveryoneAccessibility is for Everyone
Accessibility is for Everyone
 

Similar a Jive new way_tour_my_sap_24_may2011 final

B2B Social Media Summit, Philadelphia
B2B Social Media Summit, PhiladelphiaB2B Social Media Summit, Philadelphia
B2B Social Media Summit, PhiladelphiaChip Rodgers
 
Ten Tips to Grow Your Community for Member Benefit & Business Value
Ten Tips to Grow Your Community for Member Benefit & Business ValueTen Tips to Grow Your Community for Member Benefit & Business Value
Ten Tips to Grow Your Community for Member Benefit & Business ValueMark Yolton
 
Moscow preso SAP social business MY final
Moscow preso SAP social business MY finalMoscow preso SAP social business MY final
Moscow preso SAP social business MY finalMark Yolton
 
SAP Presentation - BDI 7/20/11 The Social Customer Leadership Forum
SAP Presentation - BDI 7/20/11 The Social Customer Leadership ForumSAP Presentation - BDI 7/20/11 The Social Customer Leadership Forum
SAP Presentation - BDI 7/20/11 The Social Customer Leadership ForumBusiness Development Institute
 
Sitbru session 1 sap communities & sap mentors by m. gillet
Sitbru session 1 sap communities & sap mentors by m. gilletSitbru session 1 sap communities & sap mentors by m. gillet
Sitbru session 1 sap communities & sap mentors by m. gilletmgillet
 
The Rise Of Social Business
The Rise Of Social BusinessThe Rise Of Social Business
The Rise Of Social BusinessTribal Impact
 
Growing Up With Social
Growing Up With SocialGrowing Up With Social
Growing Up With SocialTed Sapountzis
 
Success in Social Marketing: A view from the trenches
Success in Social Marketing: A view from the trenchesSuccess in Social Marketing: A view from the trenches
Success in Social Marketing: A view from the trenchesTed Sapountzis
 
Content Marketing: Get Trained Up!
Content Marketing: Get Trained Up!Content Marketing: Get Trained Up!
Content Marketing: Get Trained Up!Michael Brenner
 
Naar een overtuigende koopervaring
Naar een overtuigende koopervaringNaar een overtuigende koopervaring
Naar een overtuigende koopervaringwebwinkelvakdag
 
Dreamforce Debrief - The Salesforce.com platform - keynote by Dave Norris
Dreamforce Debrief - The Salesforce.com platform - keynote by Dave NorrisDreamforce Debrief - The Salesforce.com platform - keynote by Dave Norris
Dreamforce Debrief - The Salesforce.com platform - keynote by Dave NorrisCapgemini
 
Sfdc df2001-platformkeynotedavenorris
Sfdc df2001-platformkeynotedavenorrisSfdc df2001-platformkeynotedavenorris
Sfdc df2001-platformkeynotedavenorrissuyashawasthi
 
Populis - NOAH12 San Francisco
Populis - NOAH12 San FranciscoPopulis - NOAH12 San Francisco
Populis - NOAH12 San FranciscoNOAH Advisors
 
The Big Five IT Mega Trends
The Big Five IT Mega TrendsThe Big Five IT Mega Trends
The Big Five IT Mega TrendsPaul Hofmann
 
Final version social business social media at work
Final version   social business   social media at workFinal version   social business   social media at work
Final version social business social media at workAtlassian
 
Keynote: An Inside Look at Cisco's Social CRM Strategy
Keynote: An Inside Look at Cisco's Social CRM StrategyKeynote: An Inside Look at Cisco's Social CRM Strategy
Keynote: An Inside Look at Cisco's Social CRM StrategyLaSandra Brill
 

Similar a Jive new way_tour_my_sap_24_may2011 final (20)

B2B Social Media Summit, Philadelphia
B2B Social Media Summit, PhiladelphiaB2B Social Media Summit, Philadelphia
B2B Social Media Summit, Philadelphia
 
Ten Tips to Grow Your Community for Member Benefit & Business Value
Ten Tips to Grow Your Community for Member Benefit & Business ValueTen Tips to Grow Your Community for Member Benefit & Business Value
Ten Tips to Grow Your Community for Member Benefit & Business Value
 
Moscow preso SAP social business MY final
Moscow preso SAP social business MY finalMoscow preso SAP social business MY final
Moscow preso SAP social business MY final
 
SAP Presentation - BDI 7/20/11 The Social Customer Leadership Forum
SAP Presentation - BDI 7/20/11 The Social Customer Leadership ForumSAP Presentation - BDI 7/20/11 The Social Customer Leadership Forum
SAP Presentation - BDI 7/20/11 The Social Customer Leadership Forum
 
Sitbru session 1 sap communities & sap mentors by m. gillet
Sitbru session 1 sap communities & sap mentors by m. gilletSitbru session 1 sap communities & sap mentors by m. gillet
Sitbru session 1 sap communities & sap mentors by m. gillet
 
The Rise Of Social Business
The Rise Of Social BusinessThe Rise Of Social Business
The Rise Of Social Business
 
Growing Up With Social
Growing Up With SocialGrowing Up With Social
Growing Up With Social
 
Success in Social Marketing: A view from the trenches
Success in Social Marketing: A view from the trenchesSuccess in Social Marketing: A view from the trenches
Success in Social Marketing: A view from the trenches
 
Content Marketing: Get Trained Up!
Content Marketing: Get Trained Up!Content Marketing: Get Trained Up!
Content Marketing: Get Trained Up!
 
Naar een overtuigende koopervaring
Naar een overtuigende koopervaringNaar een overtuigende koopervaring
Naar een overtuigende koopervaring
 
51 wix noah sf 2012
51 wix noah sf 201251 wix noah sf 2012
51 wix noah sf 2012
 
Content is King for B2B
Content is King for B2BContent is King for B2B
Content is King for B2B
 
Dreamforce Debrief - The Salesforce.com platform - keynote by Dave Norris
Dreamforce Debrief - The Salesforce.com platform - keynote by Dave NorrisDreamforce Debrief - The Salesforce.com platform - keynote by Dave Norris
Dreamforce Debrief - The Salesforce.com platform - keynote by Dave Norris
 
Sfdc df2001-platformkeynotedavenorris
Sfdc df2001-platformkeynotedavenorrisSfdc df2001-platformkeynotedavenorris
Sfdc df2001-platformkeynotedavenorris
 
eZsystems with Kaliop
eZsystems with KaliopeZsystems with Kaliop
eZsystems with Kaliop
 
Populis - NOAH12 San Francisco
Populis - NOAH12 San FranciscoPopulis - NOAH12 San Francisco
Populis - NOAH12 San Francisco
 
The Big Five IT Mega Trends
The Big Five IT Mega TrendsThe Big Five IT Mega Trends
The Big Five IT Mega Trends
 
Final version social business social media at work
Final version   social business   social media at workFinal version   social business   social media at work
Final version social business social media at work
 
Keynote: An Inside Look at Cisco's Social CRM Strategy
Keynote: An Inside Look at Cisco's Social CRM StrategyKeynote: An Inside Look at Cisco's Social CRM Strategy
Keynote: An Inside Look at Cisco's Social CRM Strategy
 
Cyfler - A B2B Social Network
Cyfler - A B2B Social NetworkCyfler - A B2B Social Network
Cyfler - A B2B Social Network
 

Último

Chicago Medical Malpractice Lawyer Chicago Medical Malpractice Lawyer.pdf
Chicago Medical Malpractice Lawyer Chicago Medical Malpractice Lawyer.pdfChicago Medical Malpractice Lawyer Chicago Medical Malpractice Lawyer.pdf
Chicago Medical Malpractice Lawyer Chicago Medical Malpractice Lawyer.pdfSourav Sikder
 
Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)
Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)
Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)tazeenaila12
 
The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...
The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...
The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...Brian Solis
 
Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024Borderless Access
 
Ethical stalking by Mark Williams. UpliftLive 2024
Ethical stalking by Mark Williams. UpliftLive 2024Ethical stalking by Mark Williams. UpliftLive 2024
Ethical stalking by Mark Williams. UpliftLive 2024Winbusinessin
 
MC Heights construction company in Jhang
MC Heights construction company in JhangMC Heights construction company in Jhang
MC Heights construction company in Jhangmcgroupjeya
 
To Create Your Own Wig Online To Create Your Own Wig Online
To Create Your Own Wig Online  To Create Your Own Wig OnlineTo Create Your Own Wig Online  To Create Your Own Wig Online
To Create Your Own Wig Online To Create Your Own Wig Onlinelng ths
 
Upgrade Your Banking Experience with Advanced Core Banking Applications
Upgrade Your Banking Experience with Advanced Core Banking ApplicationsUpgrade Your Banking Experience with Advanced Core Banking Applications
Upgrade Your Banking Experience with Advanced Core Banking ApplicationsIntellect Design Arena Ltd
 
Fabric RFID Wristbands in Ireland for Events and Festivals
Fabric RFID Wristbands in Ireland for Events and FestivalsFabric RFID Wristbands in Ireland for Events and Festivals
Fabric RFID Wristbands in Ireland for Events and FestivalsWristbands Ireland
 
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...AustraliaChapterIIBA
 
MoneyBridge Pitch Deck - Investor Presentation
MoneyBridge Pitch Deck - Investor PresentationMoneyBridge Pitch Deck - Investor Presentation
MoneyBridge Pitch Deck - Investor Presentationbaron83
 
Intellectual Property Licensing Examples
Intellectual Property Licensing ExamplesIntellectual Property Licensing Examples
Intellectual Property Licensing Examplesamberjiles31
 
Building Your Personal Brand on LinkedIn - Expert Planet- 2024
 Building Your Personal Brand on LinkedIn - Expert Planet-  2024 Building Your Personal Brand on LinkedIn - Expert Planet-  2024
Building Your Personal Brand on LinkedIn - Expert Planet- 2024Stephan Koning
 
NASA CoCEI Scaling Strategy - November 2023
NASA CoCEI Scaling Strategy - November 2023NASA CoCEI Scaling Strategy - November 2023
NASA CoCEI Scaling Strategy - November 2023Steve Rader
 
The Vietnam Believer Newsletter_MARCH 25, 2024_EN_Vol. 003
The Vietnam Believer Newsletter_MARCH 25, 2024_EN_Vol. 003The Vietnam Believer Newsletter_MARCH 25, 2024_EN_Vol. 003
The Vietnam Believer Newsletter_MARCH 25, 2024_EN_Vol. 003believeminhh
 
Project Brief & Information Architecture Report
Project Brief & Information Architecture ReportProject Brief & Information Architecture Report
Project Brief & Information Architecture Reportamberjiles31
 
PDT 88 - 4 million seed - Seed - Protecto.pdf
PDT 88 - 4 million seed - Seed - Protecto.pdfPDT 88 - 4 million seed - Seed - Protecto.pdf
PDT 88 - 4 million seed - Seed - Protecto.pdfHajeJanKamps
 
Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...
Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...
Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...IMARC Group
 
HELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptx
HELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptxHELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptx
HELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptxHelene Heckrotte
 

Último (20)

Chicago Medical Malpractice Lawyer Chicago Medical Malpractice Lawyer.pdf
Chicago Medical Malpractice Lawyer Chicago Medical Malpractice Lawyer.pdfChicago Medical Malpractice Lawyer Chicago Medical Malpractice Lawyer.pdf
Chicago Medical Malpractice Lawyer Chicago Medical Malpractice Lawyer.pdf
 
Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)
Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)
Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)
 
The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...
The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...
The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...
 
Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024
 
Ethical stalking by Mark Williams. UpliftLive 2024
Ethical stalking by Mark Williams. UpliftLive 2024Ethical stalking by Mark Williams. UpliftLive 2024
Ethical stalking by Mark Williams. UpliftLive 2024
 
MC Heights construction company in Jhang
MC Heights construction company in JhangMC Heights construction company in Jhang
MC Heights construction company in Jhang
 
To Create Your Own Wig Online To Create Your Own Wig Online
To Create Your Own Wig Online  To Create Your Own Wig OnlineTo Create Your Own Wig Online  To Create Your Own Wig Online
To Create Your Own Wig Online To Create Your Own Wig Online
 
Upgrade Your Banking Experience with Advanced Core Banking Applications
Upgrade Your Banking Experience with Advanced Core Banking ApplicationsUpgrade Your Banking Experience with Advanced Core Banking Applications
Upgrade Your Banking Experience with Advanced Core Banking Applications
 
Fabric RFID Wristbands in Ireland for Events and Festivals
Fabric RFID Wristbands in Ireland for Events and FestivalsFabric RFID Wristbands in Ireland for Events and Festivals
Fabric RFID Wristbands in Ireland for Events and Festivals
 
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
 
MoneyBridge Pitch Deck - Investor Presentation
MoneyBridge Pitch Deck - Investor PresentationMoneyBridge Pitch Deck - Investor Presentation
MoneyBridge Pitch Deck - Investor Presentation
 
Intellectual Property Licensing Examples
Intellectual Property Licensing ExamplesIntellectual Property Licensing Examples
Intellectual Property Licensing Examples
 
Building Your Personal Brand on LinkedIn - Expert Planet- 2024
 Building Your Personal Brand on LinkedIn - Expert Planet-  2024 Building Your Personal Brand on LinkedIn - Expert Planet-  2024
Building Your Personal Brand on LinkedIn - Expert Planet- 2024
 
NASA CoCEI Scaling Strategy - November 2023
NASA CoCEI Scaling Strategy - November 2023NASA CoCEI Scaling Strategy - November 2023
NASA CoCEI Scaling Strategy - November 2023
 
The Vietnam Believer Newsletter_MARCH 25, 2024_EN_Vol. 003
The Vietnam Believer Newsletter_MARCH 25, 2024_EN_Vol. 003The Vietnam Believer Newsletter_MARCH 25, 2024_EN_Vol. 003
The Vietnam Believer Newsletter_MARCH 25, 2024_EN_Vol. 003
 
WAM Corporate Presentation Mar 25 2024.pdf
WAM Corporate Presentation Mar 25 2024.pdfWAM Corporate Presentation Mar 25 2024.pdf
WAM Corporate Presentation Mar 25 2024.pdf
 
Project Brief & Information Architecture Report
Project Brief & Information Architecture ReportProject Brief & Information Architecture Report
Project Brief & Information Architecture Report
 
PDT 88 - 4 million seed - Seed - Protecto.pdf
PDT 88 - 4 million seed - Seed - Protecto.pdfPDT 88 - 4 million seed - Seed - Protecto.pdf
PDT 88 - 4 million seed - Seed - Protecto.pdf
 
Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...
Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...
Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...
 
HELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptx
HELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptxHELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptx
HELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptx
 

Jive new way_tour_my_sap_24_may2011 final

  • 1. The Power of Social Business at SAP Mark Yolton Senior Vice President | SAP Community Network
  • 2. Let’s Talk...  SAP for the Uninitiated  Our Social Business Landscape ... with JIVE  Moving Forward  Reflecting Back ... © 2011 SAP AG. All rights reserved. 2
  • 3. Run Better with SAP – Leader in Enterprise Software We Help Organizations Do What They Do... Better 170,000 customers 53,000 Employees 25 Industries Number 1  Business Applications  Analytic Applications  Enterprise Mobile  SME © 2011 SAP AG. All rights reserved. 3
  • 4. SAP “Run Better” video http://www.youtube.com/watch?v=MoZiztyYyDc © 2011 SAP AG. All rights reserved. 4
  • 5. JIVE is integral to SAP’s Social Business Architecture Public By invitation Employees Only © 2011 SAP AG. All rights reserved. 5
  • 6. Massive, Open, Public Communities Public By invitation Employees Only SAP Community Network © 2011 SAP AG. All rights reserved. 6
  • 7. SAP Community Network: Large, Leading, Impactful Pioneering Social Business Best-Practices ~ 2.5 million members strong > 200 countries and territories ~ 20,000 new members / month ~ 1.5 million unique visitors / month > 4 million visits @ 20 million pages / month > 250,000 have contributed (ever) > 100,000 last year > 2,000 annual top contributors ~ 4,000 posts / day in 360+ forums ~ 2 million topic threads @ 8M messages ~ 8,000 bloggers … ~ 100 SAP Mentors … > 2 million quarterly newsletter impressions © 2011 SAP AG. All rights reserved. 7
  • 8. Tremendous Growth & Expansion of the SAP Community Network (SCN) Launch: Launch: 2.5M Members Launch: EcoHub App Store Code 1.5M UMV Business Exchange Launch: Objects Career >100,000 BPX Community Center Contributors / Add University year 100K Wikis Alliances 1M > 1M Newsletter Members Community Members Subscribers Jive Rebrand: Forums SCN SAP Idea Place Launch: Blogs 1M Forum SAP Posts Developer Network 2003 2005 2007 2009 2011 © 2011 SAP AG. All rights reserved. 8
  • 9. Today… SAP Community Network (SCN) is the Social Network for SAP professionals (covering developers, IT professionals, business process experts, business users, business intelligence pro’s, professors and students) delivering SOCIAL SOCIAL SOCIAL SOCIAL I N N OVAT I O N COMMERCE INTELLIGENCE INSIGHT to SAP customers, partners, employees, and independent experts © 2011 SAP AG. All rights reserved. 9
  • 10. SCN: The Social Network for SAP Professionals The Engine for Social Business Acceleration SOCIAL SOCIAL SOCIAL SOCIAL OUTCOMES I N N OVAT I O N COMMERCE INTELLIGENCE INSIGHT O R C H E S T R AT I O N CULTURE & ENABLERS GOVERNANCE PROGRAMS & REWARDS TOOLS S O C I A L P L AT F O R M © 2011 SAP AG. All rights reserved. 10
  • 11. SCN Uses JIVE for Discussion Forums …since 2004 Discussion Forums  2004 Implementation  Now: 8M+ Forum Posts  >2M Forum threads  Peak: 6,000+ posts every day  100,000+ contributors per year  Most-popular area on SCN  Massive efficiency engine (call avoidance via self-service) © 2011 SAP AG. All rights reserved. 11
  • 12. SCN Uses JIVE for Code Exchange SAP Code Exchange  Developers share code snippets, tools, extensions… with each other  Beta in 2009 …  Launched 2010 “  60+ Developer Projects  Integration with SCN and Code Repository © 2011 SAP AG. All rights reserved. 12
  • 13. SCN Uses JIVE for SAP Idea Place SAP Idea Place  Launched September 2010  Outside-in crowdsourced innovations  Idea submission, discussion, collaboration, improvement  Community voting  ~10,000 users  >80 idea topics  >2,900 ideas submitted  >12,000 votes  >90 ideas delivered or in product development © 2011 SAP AG. All rights reserved. 13
  • 14. SAP Runs Better with SAP Community Network Helping the SAP Ecosystem Do What They Do... Better “ “SAP has set the standard — certainly within the tech industry — and offers a good example of the potential. SAP is one of the leaders in the scale, diversity, and integration of its vast ecosystem.” - -John Hagel and John Seely Brown John Hagel and John Seely Brown Business Week, 2008 in Business Week “ SAP ranks in the top ten of "the world's most valuable brands based on how they leverage social media to interact with customers.” - Charlene Li The World’s Most Valuable Brands. Who’s Most Engaged? “ “SAP Community Network perhaps illustrates the most extensive use to date of social media by a corporation.” - Aspen Institute © 2011 SAP AG. All rights reserved. 14
  • 15. Restricted, Controlled-Member Communities Public By invitation Employees Only SAP SAP Community Collaboration Network Workspace © 2011 SAP AG. All rights reserved. 15
  • 16. Collaboration Workspace on JIVE Launched 2007 Collaboration Workspace  Secure IP controls  Trust  Initiated to enable product / solution innovation  Selective sharing enables frictionless exchange  50+ gated communities  50,000+ UMV © 2011 SAP AG. All rights reserved. 16
  • 17. Collaboration Workspace on JIVE BPX Community Roundtables BPX Community Roundtables  Launched 2007 & 2008  Private spaces for Partners, Customers, and SAP Employees  Focused on specific outcomes  Help drive Customer and SAP Roadmaps © 2011 SAP AG. All rights reserved. 17
  • 18. Collaboration Workspace on JIVE SAP Docupedia SAP Docupedia  Interactive crowd-sourced SAP product documentation  Quality improvements based on real-world expertise + customer use-cases  SCN members find, view, comment, and organize  Collaboratively improve documentation quality and completeness © 2011 SAP AG. All rights reserved. 18
  • 19. Collaboration Workspace on JIVE SAP Premier Customer Network SAP Premier Customer Network  Launched 2011  Private, customized portals for key customers + account team  Collaboration, communication, document-sharing… © 2011 SAP AG. All rights reserved. 19
  • 20. Internal, Private, Employee-Only Communities Public By invitation Employees Only SAP SAP SAP Community Collaboration Employee Network Workspace Network © 2011 SAP AG. All rights reserved. 20
  • 21. SAP Employee Network From Past to Present 2009/10 SAP Employee Network Social Media, Enterprise Search, Convergence 2007/8 SAP Corporate Portal Re-launch Enhanced UI and Personalization 2005 SAP Corporate Portal Based on SAP Netweaver; B2E application integration & information 1998 SAPNet Communication, Team Collaboration & Self Services 1995-1997 Document Management & Structure based on R/3 system © 2011 SAP AG. All rights reserved. 21
  • 22. SAP Employee Network on JIVE …since 2009  40,000+ Unique Visitors per month Technology: Jive Social Business Software 4.0  Key features:  Discussions  Polls  Blogs  Groups  Communities  Social Networking © 2011 SAP AG. All rights reserved. 22
  • 23. Organizations + Vertical Spaces  Departments  Organizations  Teams  Projects  Specific Events  Contained Campaigns  Physical Campus Locations © 2011 SAP AG. All rights reserved. 23
  • 24. Topics of Interest + Horizontal Spaces  Broad Topics  Programs  Emerging Areas  Cross-Organizational  Cross-Topic © 2011 SAP AG. All rights reserved. 24
  • 25. Business Benefits & Member Value Across SAP’s Social Business Landscape © 2011 SAP AG. All rights reserved. 25
  • 26. But… Today’s Challenge (partial view) © 2011 SAP AG. All rights reserved. 26
  • 27. Dream: Single Social Collaboration Platform for all of SAP Public, Gated, Internal … For social innovation, commerce, intelligence, insight + SAP Community Network SAP Collaboration Workspace SAP Employee Network © 2011 SAP AG. All rights reserved. 27
  • 28. We Reached a Decision-Point on our Strategic Direction… JIVE to under-pin all SAP Communities:  Internal / employee  Controlled membership  External-facing / open  Massive migration  Modernization  Fully integrated  Continuous innovation © 2011 SAP AG. All rights reserved. 28
  • 29. Why JIVE? Leader in Social Collaboration Platforms © 2011 SAP AG. All rights reserved. 29
  • 30. Why JIVE? Able to Accommodate Our Current Massive Size + Growth Trajectory Key Facts re: SAP Community Network  >38M visits 2010  >220M pages viewed 2010  >11M visits Q1 2011  >3M unique visitors (Q1)  >43M pages viewed (Q1)  76% increase in search engine traffic Q1’11 vs. Q1’10  >2M forum threads w/ >8M posts  Forum pages viewed >11M times in Q1 alone © 2011 SAP AG. All rights reserved. 30
  • 31. Why JIVE? Robust & Reliable: Global Access w/ 24x7 Availability © 2011 SAP AG. All rights reserved. 31
  • 32. Why JIVE? Shared Vision of Social Business xx We believe… © 2011 SAP AG. All rights reserved. 32
  • 33. Why JIVE? Able to Support Our Future Growth Strategy © 2011 SAP AG. All rights reserved. 33
  • 34. Why JIVE? Constantly Evolving to Deliver Future Innovations © 2011 SAP AG. All rights reserved. 34
  • 35. Re-Cap SAP’s 3-Tier Approach to Public Social Business & Gated Community Engagement  Open / public / massive  Restricted / controlled Private  Private / Employee-Only JIVE since 2004, with significant expansions: 2007 … 2009 … 2010 … 2011  Massive migration & modernization of our public communities platform this year © 2011 SAP AG. All rights reserved. 35
  • 36. Parting Thoughts … Social business is no longer optional, emerging, differentiating  How you execute is… Your customers, partners, suppliers, and employees expect / demand such access, tools, engagement  An ecosystem imperative Social Business benefits are clear  Individuals & Companies  B2B … B2C … S-M-L-XL … “Must do” … Now. © 2011 SAP AG. All rights reserved. 36
  • 37. Thank You! http://SAP.com http://scn.sap.com Mark Yolton | SVP sap.com/techtour SAP Community Network Mark.Yolton@sap.com
  • 38. © 2011 SAP AG. All rights reserved No part of this publication may be reproduced or transmitted in any form or for any purpose Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal without the express permission of SAP AG. The information contained herein may be Decisions, Web Intelligence, Xcelsius, and other Business Objects products and services changed without prior notice. mentioned herein as well as their respective logos are trademarks or registered trademarks of Business Objects Software Ltd. Business Objects is an SAP company. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. Sybase and Adaptive Server, iAnywhere, Sybase 365, SQL Anywhere, and other Sybase products and services mentioned herein as well as their respective logos are trademarks or Microsoft, Windows, Excel, Outlook, and PowerPoint are registered trademarks of Microsoft registered trademarks of Sybase, Inc. Sybase is an SAP company. Corporation. IBM, DB2, DB2 Universal Database, System i, System i5, System p, System p5, System x, All other product and service names mentioned are the trademarks of their respective System z, System z10, System z9, z10, z9, iSeries, pSeries, xSeries, zSeries, eServer, companies. Data contained in this document serves informational purposes only. National z/VM, z/OS, i5/OS, S/390, OS/390, OS/400, AS/400, S/390 Parallel Enterprise Server, product specifications may vary. PowerVM, Power Architecture, POWER6+, POWER6, POWER5+, POWER5, POWER, The information in this document is proprietary to SAP. No part of this document may be OpenPower, PowerPC, BatchPipes, BladeCenter, System Storage, GPFS, HACMP, reproduced, copied, or transmitted in any form or for any purpose without the express prior RETAIN, DB2 Connect, RACF, Redbooks, OS/2, Parallel Sysplex, MVS/ESA, AIX, written permission of SAP AG. Intelligent Miner, WebSphere, Netfinity, Tivoli and Informix are trademarks or registered This document is a preliminary version and not subject to your license agreement or any trademarks of IBM Corporation. other agreement with SAP. This document contains only intended strategies, developments, Linux is the registered trademark of Linus Torvalds in the U.S. and other countries. and functionalities of the SAP® product and is not intended to be binding upon SAP to any particular course of business, product strategy, and/or development. Please note that this Adobe, the Adobe logo, Acrobat, PostScript, and Reader are either trademarks or document is subject to change and may be changed by SAP at any time without notice. registered trademarks of Adobe Systems Incorporated in the United States and/or other countries. SAP assumes no responsibility for errors or omissions in this document. SAP does not Oracle is a registered trademark of Oracle Corporation. warrant the accuracy or completeness of the information, text, graphics, links, or other items contained within this material. This document is provided without a warranty of any kind, UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group. either express or implied, including but not limited to the implied warranties of Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, and MultiWin are merchantability, fitness for a particular purpose, or non-infringement. trademarks or registered trademarks of Citrix Systems, Inc. SAP shall have no liability for damages of any kind including without limitation direct, HTML, XML, XHTML and W3C are trademarks or registered trademarks of W3C®, World special, indirect, or consequential damages that may result from the use of these materials. Wide Web Consortium, Massachusetts Institute of Technology. This limitation shall not apply in cases of intent or gross negligence. Java is a registered trademark of Sun Microsystems, Inc. The statutory liability for personal injury and defective products is not affected. SAP has no control over the information that you may access through the use of hot links contained in JavaScript is a registered trademark of Sun Microsystems, Inc., used under license for these materials and does not endorse your use of third-party Web pages nor provide any technology invented and implemented by Netscape. warranty whatsoever relating to third-party Web pages. SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP BusinessObjects Explorer, StreamWork, and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries. © 2011 SAP AG. All rights reserved. 38