Jane Hart from the Centre for Learning & Performance Technologies gave a presentation on social and collaborative learning in the workplace. She discussed how social media can support learning, examples of different social learning approaches, and how learning can be embedded in work workflows. Hart outlined a continuum ranging from formal training to informal learning and highlighted five examples of social learning practices organizations can implement.
8. Social and Collaborative Learning
in the Workplace
AGENDA
How to support social learning in the
workplace
Key social collaboration tools that provide
infrastructure
Examples of social learning approaches
for online and in person
How learning can be embedded in the
workflow
17. POLL
How important is collaborative working with
your team as a way of learning for YOU?
• Not important
• Somewhat important
• Very important
• Essential
20. Ranked List (using weighted scoring)
Internal Social
Personal
doc & &
Learning
training Collab
Collaborative working within your team 448
Personal & professional networks and communities 426
General conversations & meetings with people 420
Google search for web results 415
External blog and news feeds 403
Curated content from external sources 377
Selfdirected study of external courses 357
Internal company documents 341
Internal job aids 330
Company training 296
social, autonomous
Smart Workers
26. From Learning Technologies
to Social Technologies …
Member profiling
Activity stream
Real-time updates
Member commenting
Threaded discussions
Notifications
Sharing of resources
Content co-creation tools
Sharing links
Sharing files
Polls and surveys
Private messaging
User liking
Group spaces
26
37. 5
Fostering connections and
conversations
across the org to build collective
intelligence
38. POLL
Which of the 5 examples I’ve shown you do you
feel you could best try in your organization?
1. Augmenting training
2. Facilitating collaborative learning
3. Supporting Communities of Practice
4. Supporting Work Teams
5. Fostering connections across the organization
40. The role of the Enterprise
(Learning) Community Manager
• Building the Community
• Maintaining the Community
• Coordinating and promoting a
series of ongoing social activities
• Responding to the learning
and/or performance needs of
members
• Educating the enterprise as a
whole on the benefits and value
of an Enterprise Learning
Community ethos and approach
• Encouraging participation
The role of the Enterprise Learning Community Manager, Jane Hart, 2012
41. The slideset and links to resources can be found at
bit.ly/socollab
Email
jane.hart@C4LPT.co.uk