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Aligning business (organisational)
vision, goals, strategy and
performance
Growing your business with ease
By Martin Johnson

Clear focus

Executive, business and management coach / trainer
80/20 Challenge Ltd

Profit
growth

Strategic

High Performance

t: 01737 352000 e: 8020@8020challenge.com
Team
thinking

Copyright 80/20 Challenge Ltd 1/10/13 www.8020challenge.com 01737 352000

8020@8020challenge.com

Proactive

Empowered
ALIGNING VISION, GOALS, STRATEGY AND PERFORMANCE

A process to clearly define where
you are going, what you need to
do, who needs to do it, when by,
how you can do it, and how you
help your people to do it

Copyright 80/20 Challenge Ltd 2/7/13 www.8020challenge.com 01737 352000

8020@8020challenge.com
Why this is important and what it helps avoid:
1.
2.
3.
4.
5.
6.
7.
8.
9.

Lack of growth
Reduced profits / financial stagnation
Confusion about where the business is going
Blame culture
Missed opportunities
Under performance
Conflict in the workplace
Poor staff retention
Frustration of reaching a plateau and not knowing
how to get out of it

Copyright 80/20 Challenge Ltd 2/7/13 www.8020challenge.com 01737 352000

8020@8020challenge.com
ALIGNING VISION, GOALS, STRATEGY AND PERFORMANCE
BUSINESS / ORGANISATION STRATEGY PROCESS

Define Company
Vision and Values

3 Year Plan goals, strategy &
resource needs

Copyright 80/20 Challenge Ltd 2/7/13 www.8020challenge.com 01737 352000

I Year Plan
The crucial 3-4
key objectives

8020@8020challenge.com

‘Cascading levels’
Action Plans to
achieve the 1 Year
Plan – by
departments,
teams, individuals
ALIGNING VISION, GOALS, STRATEGY AND PERFORMANCE
BUSINESS / ORGANISATION STRATEGY PROCESS

Define Company
Vision and Values

3 Year Plan goals, strategy &
resource needs

I Year Plan
The crucial 3-4
key objectives

‘Cascading levels’
Action Plans to
achieve the 1 Year
Plan – by
departments,
teams, individuals

Performance
management

Leadership &
Management
Development

PEOPLE STRATEGY PROCESS
Clearly defined
Job Roles &
Descriptions

People Selection.
Recruit / or
promote carefully

Copyright 80/20 Challenge Ltd 2/7/13 www.8020challenge.com 01737 352000

8020@8020challenge.com
ALIGNING VISION, GOALS, STRATEGY AND PERFORMANCE
BUSINESS / ORGANISATION STRATEGY PROCESS

Define Company
Vision and Values

I Year Plan
The crucial 3-4
key objectives

Performance
management

3 Year Plan goals, strategy &
resource needs

‘Cascading levels’
Action Plans to
achieve the 1 Year
Plan – by
departments,
teams, individuals

Leadership &
Management
Development

PEOPLE STRATEGY PROCESS
Clearly defined
Job Roles &
Descriptions

People Selection.
Recruit / or
promote carefully

PERFORMANCE MANAGEMENT PROCESS
Yearly Appraisal.
Review previous
period and agree
goals for next 6
months / year

Copyright 80/20 Challenge Ltd 2/7/13 www.8020challenge.com 01737 352000

Half Yearly
Appraisal
Review progress
and fine tune
goals.

8020@8020challenge.com

Yearly Appraisal
ALIGNING VISION, GOALS, STRATEGY AND PERFORMANCE
BUSINESS / ORGANISATION STRATEGY PROCESS
I Year Plan
The crucial 3-4
key objectives

3 Year Plan goals, strategy &
resource needs

Define Company
Vision and Values

THE VISION
CORE PURPOSE
What the organisation does.

4 CORNERSTONES
BIG HAIRY AUDACIOUS GOAL
What the organisation will achieve
and by when. A guiding light that is
compelling and challenging.

GUIDING PRINCIPLES

CORE
VALUE
1

CORE
VALUE
2

CORE
VALUE
3

CORE
VALUE
4

3 YEAR RADAR PLOT / BUSINESS GROWTH PLAN
Key performance indicators and measures (KPIs)
KPI 7
Year 3

KPI 6

KPI 1

Year 2

Year
1

Current
Year

KPI 5
KPI 2

KPI 4

Copyright 80/20 Challenge Ltd 2/7/13 www.8020challenge.com 01737 352000

KPI 3

8020@8020challenge.com

‘Cascading levels’
Action Plans to
achieve the 1 Year
Plan – by
departments,
teams, individuals
ALIGNING VISION, GOALS, STRATEGY AND PERFORMANCE

PEOPLE STRATEGY PROCESS
Clearly defined
Job Roles &
Descriptions

Use the RACI
process to define
process and „who
needs to do what‟.

People Selection.
Recruit / or
promote carefully

Belbin Team Roles,
skill assessments
and psychometrics
may help.

Performance
management

“Recruit for attitude
and competence –
train for skills. “
Attitudes are the
hardest thing to
change. Skills can
be developed.

Copyright 80/20 Challenge Ltd 2/7/13 www.8020challenge.com 01737 352000

Staff & Team
training workshops
and coaching

8020@8020challenge.com

Leadership &
Management
Development

Leadership &
management
training and
coaching
ALIGNING VISION, GOALS, STRATEGY AND PERFORMANCE

PERFORMANCE MANAGEMENT PROCESS
Set staff annual
goals aligned to
achievement of
the business
objectives for the
year.

Regular short one-to-ones with
staff eg monthly or 6-weekly.

Rule of appraisals: „no
surprises‟.

Eg “Tell me about your achievements
over the last month and how this fits in
with the business goals….
Tell me about your priorities for the next
month and how this fits in with your yearly
objectives….
Are there any obstacles and if so, what do
you plan to do to address these?...”

Use appraisal process
(see the 80/20 Challenge appraisal
form for reference)

Yearly Appraisal.
Review previous
period and agree
goals for next 6
months / year

Copyright 80/20 Challenge Ltd 2/7/13 www.8020challenge.com 01737 352000

Half Yearly
Appraisal
Review progress
and fine tune
goals.

8020@8020challenge.com

1 minute praising
1 minute reprimands
Catch people doing things well
and praise them in the moment.
Address non-performance
quickly, using a „non-personal‟
feedback process.
Don‟t wait for appraisals to
praise or reprimand!

Note: Salary reviews are a
separate process and not
part of the appraisal,
…albeit performance measurement
may impact on remuneration.

Yearly Appraisal
ALIGNING VISION, GOALS, STRATEGY AND PERFORMANCE

This presentation was just an overview – to find
out more click to the next slide and visit our
website or call Martin now on 01737 352000…..

Copyright 80/20 Challenge Ltd 2/7/13 www.8020challenge.com 01737 352000

8020@8020challenge.com
Visit our website and receive:
1. Free Staff Appraisal Form
2. Free half hour consultancy on business
strategy, performance or growth issue
Or call me now: Martin Johnson 01737 352000
Growing your business with ease
Clear focus

Strategic

Martin Johnson
Executive, business and management coach / trainer
80/20 Challenge Ltd
01737 352000 8020@8020challenge.com
www.8020challenge.com

Copyright 80/20 Challenge Ltd 1/10/13 www.8020challenge.com 01737 352000

Profit
growth

High Performance

Team
thinking

8020@8020challenge.com

Proactive

Empowered

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How to grow your business with ease

  • 1. Aligning business (organisational) vision, goals, strategy and performance Growing your business with ease By Martin Johnson Clear focus Executive, business and management coach / trainer 80/20 Challenge Ltd Profit growth Strategic High Performance t: 01737 352000 e: 8020@8020challenge.com Team thinking Copyright 80/20 Challenge Ltd 1/10/13 www.8020challenge.com 01737 352000 8020@8020challenge.com Proactive Empowered
  • 2. ALIGNING VISION, GOALS, STRATEGY AND PERFORMANCE A process to clearly define where you are going, what you need to do, who needs to do it, when by, how you can do it, and how you help your people to do it Copyright 80/20 Challenge Ltd 2/7/13 www.8020challenge.com 01737 352000 8020@8020challenge.com
  • 3. Why this is important and what it helps avoid: 1. 2. 3. 4. 5. 6. 7. 8. 9. Lack of growth Reduced profits / financial stagnation Confusion about where the business is going Blame culture Missed opportunities Under performance Conflict in the workplace Poor staff retention Frustration of reaching a plateau and not knowing how to get out of it Copyright 80/20 Challenge Ltd 2/7/13 www.8020challenge.com 01737 352000 8020@8020challenge.com
  • 4. ALIGNING VISION, GOALS, STRATEGY AND PERFORMANCE BUSINESS / ORGANISATION STRATEGY PROCESS Define Company Vision and Values 3 Year Plan goals, strategy & resource needs Copyright 80/20 Challenge Ltd 2/7/13 www.8020challenge.com 01737 352000 I Year Plan The crucial 3-4 key objectives 8020@8020challenge.com ‘Cascading levels’ Action Plans to achieve the 1 Year Plan – by departments, teams, individuals
  • 5. ALIGNING VISION, GOALS, STRATEGY AND PERFORMANCE BUSINESS / ORGANISATION STRATEGY PROCESS Define Company Vision and Values 3 Year Plan goals, strategy & resource needs I Year Plan The crucial 3-4 key objectives ‘Cascading levels’ Action Plans to achieve the 1 Year Plan – by departments, teams, individuals Performance management Leadership & Management Development PEOPLE STRATEGY PROCESS Clearly defined Job Roles & Descriptions People Selection. Recruit / or promote carefully Copyright 80/20 Challenge Ltd 2/7/13 www.8020challenge.com 01737 352000 8020@8020challenge.com
  • 6. ALIGNING VISION, GOALS, STRATEGY AND PERFORMANCE BUSINESS / ORGANISATION STRATEGY PROCESS Define Company Vision and Values I Year Plan The crucial 3-4 key objectives Performance management 3 Year Plan goals, strategy & resource needs ‘Cascading levels’ Action Plans to achieve the 1 Year Plan – by departments, teams, individuals Leadership & Management Development PEOPLE STRATEGY PROCESS Clearly defined Job Roles & Descriptions People Selection. Recruit / or promote carefully PERFORMANCE MANAGEMENT PROCESS Yearly Appraisal. Review previous period and agree goals for next 6 months / year Copyright 80/20 Challenge Ltd 2/7/13 www.8020challenge.com 01737 352000 Half Yearly Appraisal Review progress and fine tune goals. 8020@8020challenge.com Yearly Appraisal
  • 7. ALIGNING VISION, GOALS, STRATEGY AND PERFORMANCE BUSINESS / ORGANISATION STRATEGY PROCESS I Year Plan The crucial 3-4 key objectives 3 Year Plan goals, strategy & resource needs Define Company Vision and Values THE VISION CORE PURPOSE What the organisation does. 4 CORNERSTONES BIG HAIRY AUDACIOUS GOAL What the organisation will achieve and by when. A guiding light that is compelling and challenging. GUIDING PRINCIPLES CORE VALUE 1 CORE VALUE 2 CORE VALUE 3 CORE VALUE 4 3 YEAR RADAR PLOT / BUSINESS GROWTH PLAN Key performance indicators and measures (KPIs) KPI 7 Year 3 KPI 6 KPI 1 Year 2 Year 1 Current Year KPI 5 KPI 2 KPI 4 Copyright 80/20 Challenge Ltd 2/7/13 www.8020challenge.com 01737 352000 KPI 3 8020@8020challenge.com ‘Cascading levels’ Action Plans to achieve the 1 Year Plan – by departments, teams, individuals
  • 8. ALIGNING VISION, GOALS, STRATEGY AND PERFORMANCE PEOPLE STRATEGY PROCESS Clearly defined Job Roles & Descriptions Use the RACI process to define process and „who needs to do what‟. People Selection. Recruit / or promote carefully Belbin Team Roles, skill assessments and psychometrics may help. Performance management “Recruit for attitude and competence – train for skills. “ Attitudes are the hardest thing to change. Skills can be developed. Copyright 80/20 Challenge Ltd 2/7/13 www.8020challenge.com 01737 352000 Staff & Team training workshops and coaching 8020@8020challenge.com Leadership & Management Development Leadership & management training and coaching
  • 9. ALIGNING VISION, GOALS, STRATEGY AND PERFORMANCE PERFORMANCE MANAGEMENT PROCESS Set staff annual goals aligned to achievement of the business objectives for the year. Regular short one-to-ones with staff eg monthly or 6-weekly. Rule of appraisals: „no surprises‟. Eg “Tell me about your achievements over the last month and how this fits in with the business goals…. Tell me about your priorities for the next month and how this fits in with your yearly objectives…. Are there any obstacles and if so, what do you plan to do to address these?...” Use appraisal process (see the 80/20 Challenge appraisal form for reference) Yearly Appraisal. Review previous period and agree goals for next 6 months / year Copyright 80/20 Challenge Ltd 2/7/13 www.8020challenge.com 01737 352000 Half Yearly Appraisal Review progress and fine tune goals. 8020@8020challenge.com 1 minute praising 1 minute reprimands Catch people doing things well and praise them in the moment. Address non-performance quickly, using a „non-personal‟ feedback process. Don‟t wait for appraisals to praise or reprimand! Note: Salary reviews are a separate process and not part of the appraisal, …albeit performance measurement may impact on remuneration. Yearly Appraisal
  • 10. ALIGNING VISION, GOALS, STRATEGY AND PERFORMANCE This presentation was just an overview – to find out more click to the next slide and visit our website or call Martin now on 01737 352000….. Copyright 80/20 Challenge Ltd 2/7/13 www.8020challenge.com 01737 352000 8020@8020challenge.com
  • 11. Visit our website and receive: 1. Free Staff Appraisal Form 2. Free half hour consultancy on business strategy, performance or growth issue Or call me now: Martin Johnson 01737 352000 Growing your business with ease Clear focus Strategic Martin Johnson Executive, business and management coach / trainer 80/20 Challenge Ltd 01737 352000 8020@8020challenge.com www.8020challenge.com Copyright 80/20 Challenge Ltd 1/10/13 www.8020challenge.com 01737 352000 Profit growth High Performance Team thinking 8020@8020challenge.com Proactive Empowered