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Social media and tourism.



                               Matt Dickman//Fleishman-Hillard
Monday, May 11, 2009
Welcome.



Monday, May 11, 2009
#icort



Monday, May 11, 2009
A funny story.



Monday, May 11, 2009
Monday, May 11, 2009
Idaho...it does exist!



Monday, May 11, 2009
Some non-digital advice.



Monday, May 11, 2009
Monday, May 11, 2009
About me.



Monday, May 11, 2009
Monday, May 11, 2009
Monday, May 11, 2009
Monday, May 11, 2009
Monday, May 11, 2009
Monday, May 11, 2009
Monday, May 11, 2009
http://www.google.com/search?&q=matt+dickman




Monday, May 11, 2009
Monday, May 11, 2009
Monday, May 11, 2009
The foundation for tomorrow is
                                           here today.



Monday, May 11, 2009
If you don’t like change,
                             you’re going to like
                           irrelevance even less.
                                         General Eric Shineski,
                               Retired Chief of Staff, U.S. Army



Monday, May 11, 2009
“The best idea is boss”
                                       -CP+B



Monday, May 11, 2009
(def) social media: people
                        connecting to people via
                               technology.


Monday, May 11, 2009
Social media is a fad.



Monday, May 11, 2009
Social, media is not.



Monday, May 11, 2009
It’s all becoming social.



Monday, May 11, 2009
Monday, May 11, 2009
The formula has changed.



Monday, May 11, 2009
It’s not about spamming 1,000,000
                  people to convert 1,000 people.



Monday, May 11, 2009
It is about reaching the right 10
                  people who reach 100 people who
                          reach 1,000 people.


Monday, May 11, 2009
The world has changed.



Monday, May 11, 2009
1.0

Monday, May 11, 2009
1.0   2.0

Monday, May 11, 2009
The roadmap changed.



Monday, May 11, 2009
Monday, May 11, 2009
Monday, May 11, 2009
Monday, May 11, 2009
The language changed.



Monday, May 11, 2009
Monday, May 11, 2009
<html>
  <head>
  <title>The web changed things.</title>
  </head>
  <body>
  Hello World!
  </body>
  </html>
Monday, May 11, 2009
Monday, May 11, 2009
The pace changed.



Monday, May 11, 2009
Monday, May 11, 2009
Monday, May 11, 2009
The faces have changed.



Monday, May 11, 2009
Monday, May 11, 2009
Choice is growing exponentially.



Monday, May 11, 2009
Monday, May 11, 2009
Monday, May 11, 2009
Monday, May 11, 2009
Traditional digital is running rampant.



Monday, May 11, 2009
Most marketers on Facebook use it
                                as a broadcast platform.



Monday, May 11, 2009
We have traditionally pushed...



Monday, May 11, 2009
Monday, May 11, 2009
...and shouted.



Monday, May 11, 2009
Monday, May 11, 2009
Monday, May 11, 2009
Monday, May 11, 2009
PR




Monday, May 11, 2009
PR


                            Advertising




Monday, May 11, 2009
Monday, May 11, 2009
PR




Monday, May 11, 2009
PR



                            Advertising




Monday, May 11, 2009
PR



                                     Advertising

                       Interactive




Monday, May 11, 2009
PR




                            Interactive




Monday, May 11, 2009
Advertising




                       Interactive




Monday, May 11, 2009
Today.



Monday, May 11, 2009
Monday, May 11, 2009
PR




Monday, May 11, 2009
PR


                            Advertising




Monday, May 11, 2009
PR


                                     Advertising
                       Interactive




Monday, May 11, 2009
Tomorrow.



Monday, May 11, 2009
PR
                          Advertising
                       Interactive




Monday, May 11, 2009
Marketing




Monday, May 11, 2009
Emotion is key to marketing.



Monday, May 11, 2009
Advertising is better at emotion.



Monday, May 11, 2009
Monday, May 11, 2009
Monday, May 11, 2009
It just doesn’t work in a vacuum.



Monday, May 11, 2009
Experiences rule.



Monday, May 11, 2009
Storytelling is a must.



Monday, May 11, 2009
Monday, May 11, 2009
Monday, May 11, 2009
Monday, May 11, 2009
Monday, May 11, 2009
David has an advantage over Goliath.



Monday, May 11, 2009
No legal department, built-in
          personality, relationships are closer to
                     the bottom line.


Monday, May 11, 2009
Portable.



Monday, May 11, 2009
Monday, May 11, 2009
GPS adds physical context.



Monday, May 11, 2009
Customers are constantly moving.



Monday, May 11, 2009
Monday, May 11, 2009
We have to find them.



Monday, May 11, 2009
End of interruption.



Monday, May 11, 2009
Monday, May 11, 2009
I will help you avoid contracting
                        the highly contagious BSOS...



Monday, May 11, 2009
Monday, May 11, 2009
Bright Shiny Object Syndrome



Monday, May 11, 2009
Monday, May 11, 2009
Monday, May 11, 2009
Monday, May 11, 2009
Monday, May 11, 2009
The “me” economy.



Monday, May 11, 2009
Monday, May 11, 2009
Monday, May 11, 2009
15 megabytes is the new 15 minutes.



Monday, May 11, 2009
The barrier to create and publish
                            content does not exist.



Monday, May 11, 2009
Monday, May 11, 2009
Monday, May 11, 2009
How to get the most out of
                             social media.



Monday, May 11, 2009
Listen, prepare, engage, adapt.



Monday, May 11, 2009
Monday, May 11, 2009
We have to listen before we do
                                 anything.



Monday, May 11, 2009
Know the tone, the influencers and
                     what already exists.



Monday, May 11, 2009
Don’t just react, however.
                       Proactively seek engagement.



Monday, May 11, 2009
What would you do?



Monday, May 11, 2009
“I’m planning my vacation to Utah!”
                      -@somebody_on_twitter


Monday, May 11, 2009
Monday, May 11, 2009
Hurricane Kohls.



Monday, May 11, 2009
Paul McEnany | http://heehawmarketing.typepad.com
Monday, May 11, 2009
Wal-Mart flog.



Monday, May 11, 2009
Monday, May 11, 2009
Monday, May 11, 2009
And look below the surface.
Monday, May 11, 2009
Micromedia.



Monday, May 11, 2009
Monday, May 11, 2009
Monday, May 11, 2009
Monday, May 11, 2009
Monday, May 11, 2009
Monday, May 11, 2009
Monday, May 11, 2009
Monday, May 11, 2009
Monday, May 11, 2009
Monday, May 11, 2009
Monday, May 11, 2009
Monday, May 11, 2009
Monday, May 11, 2009
Monday, May 11, 2009
Monday, May 11, 2009
Social Media
                        Conversation         Social        Content           Open
                          Enabling          Networks       Sharing         Platforms
                            •! Blogs        •! Facebook   •! YouTube       •! Wikipedia

                          •! Message        •! MySpace      •! Flickr    •! Dell IdeaStorm
                             Boards
                                            •! LinkedIn     •! Digg
                       •! Micropublishing
                                                          •! Delicious




Monday, May 11, 2009
*Brian Solis
Monday, May 11, 2009
Monday, May 11, 2009
Allow your content to be easily shared.



Monday, May 11, 2009
Monday, May 11, 2009
Monday, May 11, 2009
And remixed.



Monday, May 11, 2009
Monday, May 11, 2009
The Amen Break.



Monday, May 11, 2009
Monday, May 11, 2009
Monday, May 11, 2009
It doesn’t matter your
                          industry or niche.



Monday, May 11, 2009
Monday, May 11, 2009
Allow customers to connect to you
                            personally.



Monday, May 11, 2009
I don’t want to connect to a resort,
                  I do want to connect to a person.



Monday, May 11, 2009
Content is king.



Monday, May 11, 2009
Create content to add value.



Monday, May 11, 2009
What does the future hold?



Monday, May 11, 2009
Monday, May 11, 2009
Monday, May 11, 2009
Monday, May 11, 2009
Monday, May 11, 2009
Monday, May 11, 2009
Monday, May 11, 2009
Marketing




Monday, May 11, 2009
Put strategy first.



Monday, May 11, 2009
Adding value should be the goal.



Monday, May 11, 2009
How do I get started?



Monday, May 11, 2009
JUST DO IT.

Monday, May 11, 2009
Create a blog, join Twitter, find those
          high-school friends on Facebook, link
              with your peers on LinkedIn.


Monday, May 11, 2009
Thank you.


                                 Matt Dickman
                            mattdickman@gmail.com
                       http://technomarketer.typepad.com
Monday, May 11, 2009

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Social Media and Tourism