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Thursday, 18 October, 12       1
Why Advertising is Broken




                                       2
Thursday, 18 October, 12                               2
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Thursday, 18 October, 12       3
What is
                                          desirable to
            Capabilities                  clients &                  Culture
                                          consumers


                                    Innovation
                           What is possible         What is viable
                           with technology          in the
                                                    marketplace




                                        Infrastructure
                                                                               4
Thursday, 18 October, 12                                                           4
A brief recap
                                on
                            traditional
                            advertising

                                           5
Thursday, 18 October, 12                       5
6
Thursday, 18 October, 12       6
7
Thursday, 18 October, 12       7
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Thursday, 18 October, 12       8
9
Thursday, 18 October, 12       9
OR
                           not
                           AND

                                 10
Thursday, 18 October, 12              10
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Thursday, 18 October, 12        11
12
Thursday, 18 October, 12        12
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Thursday, 18 October, 12        13
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Thursday, 18 October, 12        14
WE ARE REALLY EFFICIENT
                                 AT BUILDING

                            AWARENESS
                                 FOR STUFF
                                PEOPLE DON’T
                             GIVE A #%^@ ABOUT
                                                     15
Thursday, 18 October, 12                                  15
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Thursday, 18 October, 12        16
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Thursday, 18 October, 12        17
Paid
                           Owned
                           Earned

                                    18
Thursday, 18 October, 12                 18
19
Thursday, 18 October, 12        19
Rise of Social Currency




                                                     20
Thursday, 18 October, 12                                  20
TV as the conversation




                                      21
Thursday, 18 October, 12                            21
Media Multi-tasking in the
                           Living Room




                                  22
Thursday, 18 October, 12                          22
Media Multi-tasking in Retail




                            23
Thursday, 18 October, 12                      23
Digitally Empowered Employees




                                  24
Thursday, 18 October, 12               24
M-Commerce




                                        25
Thursday, 18 October, 12                     25
Location as the
                           Primary target




                                             26
Thursday, 18 October, 12                          26
Physical Recognition




                                                  27
Thursday, 18 October, 12                               27
Gesture-Based Interaction




                                                 28
Thursday, 18 October, 12                              28
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Thursday, 18 October, 12        29
RELEVANCE
                              not
                           AWARENESS

                                       30
Thursday, 18 October, 12                    30
Now
                           What?

                                   31
Thursday, 18 October, 12                31
A Day in the Life
                             Before Work




                                               32
Thursday, 18 October, 12                            32
33
Thursday, 18 October, 12        33
A Day in the Life
                               At Work




                                               34
Thursday, 18 October, 12                            34
A Day in the Life
                           After Work / before home




                                                      35
Thursday, 18 October, 12                                   35
A Day in the Life
                           After Work / At home




                                                  36
Thursday, 18 October, 12                               36
AND
                           not
                            OR

                                 37
Thursday, 18 October, 12              37
So what.
                           Why is it
                           broken?

                                       38
Thursday, 18 October, 12                    38
39
Thursday, 18 October, 12        39
Anthropology is Timeless




                                       40
Thursday, 18 October, 12                              40
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Thursday, 18 October, 12        42
150
                            43
Thursday, 18 October, 12         43
Dunbar’s number




                           44
Thursday, 18 October, 12        44
HUNTERS



                           GATHERERS
                                       45
Thursday, 18 October, 12                    45
46
Thursday, 18 October, 12        46
47
Thursday, 18 October, 12        47
Shared
   Lifestage                      experience




                                Hobbies
                           48
Thursday, 18 October, 12                       48
49
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Thursday, 18 October, 12        55
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Thursday, 18 October, 12        56
Understanding &
        Predicting our
        Hunting & Gathering
        Instincts is the
        opportunity.
                           57
Thursday, 18 October, 12        57
We are in control
           We want everything
           on DEMAND

                           58
Thursday, 18 October, 12        58
Active, not Passive

                                                   Sharing,'
             Passive'      Ac*ve'   Par*cipa*ng'               Crea*ng'
                                                   cura*ng'




                                           59
Thursday, 18 October, 12                                                  59
Awareness Consideration Preference Action Loyalty




                            60
Thursday, 18 October, 12                                60
61
Thursday, 18 October, 12        61
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Thursday, 18 October, 12        62
We are the Medium
        Passive
        How our messaging effects them

        “Who we’ll reach”                Participatory
        Creative is end point            What they do with it

                                         “Who they’ll reach”

                                         Creative is only the beginning



                                                                     63
Thursday, 18 October, 12                                                  63
Marketing is a Conversation
        Campaign Mentality
        Execute the Plan            Always On Newsroom Mentality
                                    Listening & Adapting to the unplanned
        Defend of the brand


        Rely on major innovations   Facilitator of brand worthy behaviour
        Power of the tagline
                                    Importance of small innovations, often
                                    consumer-driven

                                    Power of relevancy



                                                                            64
Thursday, 18 October, 12                                                         64
65
Thursday, 18 October, 12        65
What if we start
 with the first 150
 instead of the
 mass reach




                           66
Thursday, 18 October, 12        66
CW&T
                                  67
Thursday, 18 October, 12               67
#WantAnR8




                                       68
Thursday, 18 October, 12                    68
What if we help
 the hunters
 with their hunt?




                           69
Thursday, 18 October, 12        69
70
Thursday, 18 October, 12        70
What if we
 made it easier
 for the
 gatherers with
 Content APIs?




                           71
Thursday, 18 October, 12        71
72
Thursday, 18 October, 12        72
We considered our
“owned” audiences
alongside our
“rented media”
audiences?




                           73
Thursday, 18 October, 12        73
We listened




                                         74
Thursday, 18 October, 12                      74
We valued Utility > Advertising




                                          75
Thursday, 18 October, 12                                     75
We created & distributed content based on
                         Listening + Relevance + Utility




                                                               76
Thursday, 18 October, 12                                            76
ADD VALUE
                              not
                             NOISE

                                       77
Thursday, 18 October, 12                    77
ACTION
                               not
                           AWARENESS

                                       78
Thursday, 18 October, 12                    78
REACTIONS
                              not
                             REACH

                                       79
Thursday, 18 October, 12                    79
When we do that,
        they will tell their friends




                                       80
Thursday, 18 October, 12                    80
81
Thursday, 18 October, 12        81
EXPERIENCE
                           FACILITATOR
                               not
                           EXPERIENCE
                           DISRUPTOR
                                         82
Thursday, 18 October, 12                      82
AND
                           LISTENING
                           ACTION

                                       83
Thursday, 18 October, 12                    83
Age of                        Age of
      • Until               Entertainment   • mid-1980s      Dialogue
                                                                        • Next 2-5
       mid-1960s                             to now                      years
                           • 1960s –                      • Now
                            1980s
             Age of                             Age of                      Age of
          Interruption                       Engagement                   Partnership




                                                                                     84
Thursday, 18 October, 12                                                                  84
Shift in what we value
             Less
             Creating Brand Awareness    More
             One Way                     Creating Brand Action
             Major Mass Media
                                         Marketing as facilitation
             Media/Campaign Centric

             Interrupt & Repeat (GRPs)
                                         Where consumers want to connect

                                         When consumers want to connect

                                         Engagement


                                                                       85
Thursday, 18 October, 12                                                    85
What if we
     prioritized
     advertising budgets
     like this?
                           86
Thursday, 18 October, 12        86
Brand Experience
                           Engagement
                            Awareness
                                        87
Thursday, 18 October, 12                     87
Hunters + Their Tasks
                                                        Gatherers
          Content / Customer Service / Technology &
                                                      (Advocates &
              Enablement / Ratings & Reviews
                                                       Influencers)


                                                         Socially
        Mass Media         Earned         Owned          enabled
                                                       storytelling


                                                                      88
Thursday, 18 October, 12                                                   88
So where do we go from here?



                           89
Thursday, 18 October, 12        89
“a well defined
                     problem is 90%
                         solved”




                                       90
Thursday, 18 October, 12                    90
Insight         Strategy
           Desire          Storytelling
           Utility         Software

                           91
Thursday, 18 October, 12                  91
Thank You



                             @mattdipaola

                                 92
Thursday, 18 October, 12                    92

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Why advertising is broken