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Going to the SharePoint 2013 Cloud
What does a business need to make it
successful?
BUS611
Paul Turner
Going to the SharePoint 2013 Cloud
What does a business need to make it
successful?
BUS611
Matt Groves
Matt Groves
Head of Information Worker Solutions
mattg@tesl.com
www.tesl.com
www.linkedin.com/in/mattgroves
www.about.me/mattgroves
The Cloud…
“Cloud computing is a model for enabling
convenient, on-demand network access
to a shared pool of configurable
computing resources (e.g. networks,
servers, storage, applications, and
services) that can be rapidly provisioned
and released with minimal management
effort or service provider interaction”
Ant Clay
“Cloud computing is a model for enabling
convenient, on-demand network access
to a shared pool of configurable
computing resources (e.g. networks,
servers, storage, applications, and
services) that can be rapidly provisioned
and released with minimal management
effort or service provider interaction”
Ant Clay
Why…?
“The trouble is the infrastructure in the cloud is
not sufficiently mature enough to support the
kind of things we're doing in the Olympics. The
applications aren't there, they're not written for
the cloud; quite a big migration would be
required to move particularly that core
infrastructure into the cloud.”
Gerry Pennell
CIO, London Organising Committee of the
Olympic and Paralympic Games (LOCOG)
July 2012 in an interview for CIO Magazine
Why not?
“The Cloud is for anyone…
… but isn’t for everyone”
Matt Groves
“If I’d have asked the customers
what they wanted, they would
have said a faster horse…”
Henry Ford
Founder of Ford Motors
Why Not
 Defined service
 You get what provider offer
 License bands
 Data location
 Can your data live in Ireland/Netherlands?
 Applications and features not available
 Telephony (VOIP)
 Publishing/Development
 Others etc….
Trends
 Most businesses considering cloud
 Local purchase outside of IT
 Wild West file sharing
 SkyDrive etc.
 Business - pro
 If it gets the job done
 Reduced IT spend
 CIO/IT- against
 Security of data
 Compliance
 Application
Are all clouds the same?
 GCAT has 25+ „Cloud‟ providers
 Prices ranging
 £0.50 pp/pm - £20 pp/pm
Hybrid Cloud…
 70% of CIOs say cloud data
security is a major concern
 79% concerned about vendor
lock in
 75% worried about cloud
performance and
availability
 63% concerned about
integrating internal and
external services
PrivatePublicOn-Premise
Organizations seem open to considering SharePoint in the cloud but 76% cited security
concerns and functional gaps in the SharePoint online options.
Forrester
Public or virtual private cloud
 Drivers for Cloud
– Shift from capital investment
to operating expense
– The avoidance of complexity
and evergreen upgrades
appeal to all sizes of
organizations
– Payment is based on actual
usage
– Focus valuable IT resources
on strategic value projects
that deliver sustained
competitive advantage
 Drivers for Private Cloud
– Provides data sovereignty
– Meets regulatory compliance
requirements
– Provides data privacy
– Need for data location control
– Optimized for business
applications
– Single governance and security
model
Data sovereignty
 Applies to On-premise and Cloud
 Patriot Act
 Particularly International Corporations
 Government rules for data
 Contradictory
 Risk assessment
 Replication of data (for DR)
 Back-up copies
 A whole separate presentation
 Speak to Paul over a few beers/Wines 
What a private cloud should
deliver
Self-service delivery
on-demand
Optimized for
business applications
Automated
metering and
chargeback
Open 3rd-party integration
and extensibility
Single governance and
security model
Instant scalability
with mission-
critical availability
Three pillars
3 Pillars
 Data
 People
 Applications
‘More’ is not always what you want …
Data
Data
Data
... But it is what you„ll get!
You can‟t leave a leg off a
stool!
 Information drives Data
 Data impacts Infrastructure
 Infrastructure influences Data
 Data is the “pool” for Information
Optimization
Data
Content Management (CM),
Records Management (RM),
Business Intelligence (BI), …
Backup & Recovery,
Archiving,
Business Continuity, …
Storage,
Application,
Network, …
Performance
Availability
Quality
Data
 What do you want
 What don‟t you want
 Who needs access?
 Lifecycle
 Removal/Disposal
 More data = More £ $ or € ???
 „Wild West‟ file sharing
 SkyDrive etc.
 On-Premise and Cloud co-existence
People
 Personas
 group users
 Devices
 What access
 BYOD?
 Persona/Device matrix
 Defines access requirements
Applications
 Do you still require them?
 OOB functionality?
 Still relevant, multiple clones?
 Dates for cut-over
 Year end?
 Other event
 Data residency?
 Can they be ported to cloud?
 Migration?
Calls to action
Does the solution (and provider) fit with your
organisations culture?
 Data classification
 Define policy/guidance
 Educate/train staff
 Review current process (IT touch points)
 Pillars
 Data
 People
 Applications
 Testing
 Identity
 Mobility
 SO-SO
 Service Level Agreements
 Operational changes
 RTFM (service descriptions)
 Roadmap
 Regulatory compliance (will vary)
 Migration
 Capacity
 Tools
 R&R
 Exit strategy!!
 Risks
 You do not physically possess storage of your own data, which
leaves the responsibility and control of data storage with the
provider
 Could become too dependent upon the cloud computing
provider
 With data held externally, business continuity and disaster
recovery are in the hands of the provider, YOU need to own
this
 Data migration issues when changing cloud provider
 What happens if your cloud provider goes out of business?
 Commercial agreements breakdown
 Questions
 What happens if your cloud provider goes out of business?
 Where does Design start and end?
 The cloud provider is not likely to custom design
 Where does support start and end?
 How do you escalate? Who do you escalate into?
 Who is the dealer group?
 Need to be very structured on governance planning – this can cost
you!
 What impact does a third party have on “internal” support targets ?
 Critically, how to you deal with unknowns and resolutions?
 How do you know you are not being thin provisioned
 How do you know you are getting what you pay for?
 Do not:
 Think „cloud‟ is an „all or nothing‟ deal
 Assume your Cloud Provider can design SharePoint for your
business scenario
 Use snapshots as THE backup strategy
 Do not accept what the vendor is telling you!
– Unless it‟s me or John, maybe Paul
“Service credits won’t keep your
business running…”
John Timney
Senior Enterprise Architect (Cap Gemini) &
SharePoint MVP
Thank you for attending!
#BUS611
@mattgroves
about.me/mattgroves

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Going to the SP2013 Cloud - what does a business need to make it successful?

  • 1. Going to the SharePoint 2013 Cloud What does a business need to make it successful? BUS611 Paul Turner
  • 2. Going to the SharePoint 2013 Cloud What does a business need to make it successful? BUS611 Matt Groves
  • 3. Matt Groves Head of Information Worker Solutions mattg@tesl.com www.tesl.com www.linkedin.com/in/mattgroves www.about.me/mattgroves
  • 4.
  • 5.
  • 7. “Cloud computing is a model for enabling convenient, on-demand network access to a shared pool of configurable computing resources (e.g. networks, servers, storage, applications, and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction” Ant Clay
  • 8. “Cloud computing is a model for enabling convenient, on-demand network access to a shared pool of configurable computing resources (e.g. networks, servers, storage, applications, and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction” Ant Clay
  • 10. “The trouble is the infrastructure in the cloud is not sufficiently mature enough to support the kind of things we're doing in the Olympics. The applications aren't there, they're not written for the cloud; quite a big migration would be required to move particularly that core infrastructure into the cloud.” Gerry Pennell CIO, London Organising Committee of the Olympic and Paralympic Games (LOCOG) July 2012 in an interview for CIO Magazine
  • 11.
  • 12.
  • 13.
  • 15. “The Cloud is for anyone… … but isn’t for everyone” Matt Groves
  • 16. “If I’d have asked the customers what they wanted, they would have said a faster horse…” Henry Ford Founder of Ford Motors
  • 17. Why Not  Defined service  You get what provider offer  License bands  Data location  Can your data live in Ireland/Netherlands?  Applications and features not available  Telephony (VOIP)  Publishing/Development  Others etc….
  • 18. Trends  Most businesses considering cloud  Local purchase outside of IT  Wild West file sharing  SkyDrive etc.  Business - pro  If it gets the job done  Reduced IT spend  CIO/IT- against  Security of data  Compliance  Application
  • 19. Are all clouds the same?  GCAT has 25+ „Cloud‟ providers  Prices ranging  £0.50 pp/pm - £20 pp/pm
  • 21.
  • 22.  70% of CIOs say cloud data security is a major concern  79% concerned about vendor lock in  75% worried about cloud performance and availability  63% concerned about integrating internal and external services PrivatePublicOn-Premise
  • 23. Organizations seem open to considering SharePoint in the cloud but 76% cited security concerns and functional gaps in the SharePoint online options. Forrester Public or virtual private cloud  Drivers for Cloud – Shift from capital investment to operating expense – The avoidance of complexity and evergreen upgrades appeal to all sizes of organizations – Payment is based on actual usage – Focus valuable IT resources on strategic value projects that deliver sustained competitive advantage  Drivers for Private Cloud – Provides data sovereignty – Meets regulatory compliance requirements – Provides data privacy – Need for data location control – Optimized for business applications – Single governance and security model
  • 24. Data sovereignty  Applies to On-premise and Cloud  Patriot Act  Particularly International Corporations  Government rules for data  Contradictory  Risk assessment  Replication of data (for DR)  Back-up copies  A whole separate presentation  Speak to Paul over a few beers/Wines 
  • 25. What a private cloud should deliver Self-service delivery on-demand Optimized for business applications Automated metering and chargeback Open 3rd-party integration and extensibility Single governance and security model Instant scalability with mission- critical availability
  • 27. 3 Pillars  Data  People  Applications
  • 28. ‘More’ is not always what you want … Data Data Data ... But it is what you„ll get!
  • 29. You can‟t leave a leg off a stool!  Information drives Data  Data impacts Infrastructure  Infrastructure influences Data  Data is the “pool” for Information Optimization Data Content Management (CM), Records Management (RM), Business Intelligence (BI), … Backup & Recovery, Archiving, Business Continuity, … Storage, Application, Network, … Performance Availability Quality
  • 30. Data  What do you want  What don‟t you want  Who needs access?  Lifecycle  Removal/Disposal  More data = More £ $ or € ???  „Wild West‟ file sharing  SkyDrive etc.  On-Premise and Cloud co-existence
  • 31. People  Personas  group users  Devices  What access  BYOD?  Persona/Device matrix  Defines access requirements
  • 32. Applications  Do you still require them?  OOB functionality?  Still relevant, multiple clones?  Dates for cut-over  Year end?  Other event  Data residency?  Can they be ported to cloud?  Migration?
  • 34. Does the solution (and provider) fit with your organisations culture?
  • 35.  Data classification  Define policy/guidance  Educate/train staff  Review current process (IT touch points)  Pillars  Data  People  Applications
  • 36.  Testing  Identity  Mobility  SO-SO
  • 37.  Service Level Agreements  Operational changes  RTFM (service descriptions)  Roadmap  Regulatory compliance (will vary)
  • 38.  Migration  Capacity  Tools  R&R  Exit strategy!!
  • 39.  Risks  You do not physically possess storage of your own data, which leaves the responsibility and control of data storage with the provider  Could become too dependent upon the cloud computing provider  With data held externally, business continuity and disaster recovery are in the hands of the provider, YOU need to own this  Data migration issues when changing cloud provider  What happens if your cloud provider goes out of business?  Commercial agreements breakdown
  • 40.  Questions  What happens if your cloud provider goes out of business?  Where does Design start and end?  The cloud provider is not likely to custom design  Where does support start and end?  How do you escalate? Who do you escalate into?  Who is the dealer group?  Need to be very structured on governance planning – this can cost you!  What impact does a third party have on “internal” support targets ?  Critically, how to you deal with unknowns and resolutions?  How do you know you are not being thin provisioned  How do you know you are getting what you pay for?
  • 41.  Do not:  Think „cloud‟ is an „all or nothing‟ deal  Assume your Cloud Provider can design SharePoint for your business scenario  Use snapshots as THE backup strategy  Do not accept what the vendor is telling you! – Unless it‟s me or John, maybe Paul
  • 42. “Service credits won’t keep your business running…” John Timney Senior Enterprise Architect (Cap Gemini) & SharePoint MVP
  • 43.
  • 44. Thank you for attending! #BUS611 @mattgroves about.me/mattgroves

Notas del editor

  1. Covering PaulHe was just on – and will stay for Q&A
  2. Pose more questions than answers…..
  3. Pose more questions than answers…..
  4. Different story nowMuch closer to feature parityMakes the decision harder not easier
  5. What is cloud computing?Today provisioning capacity takes ages, not in the cloud…IaaS – growth area – least maturityPaaS – Azure / AWSetcSaaS – SPO/ExO/BPOSetc G-Apps
  6. FB took 5 years to get to 250m users, then another 8 month to double that. Only made possible by elastic computing.LinkedIn 16 month for first 1 million users, now adding 1 mill every approx 11 days
  7. Azure for the torchbearer nominationsCDNMyPrintWe’ve moved on…
  8. Rapid deployment = some services literally minutes awayElasticityShift to OpEx (not always a good thing?)RAS story - as per demoMS story on Hybrid (365/Azure) = extension of on-prem365 – MS PublicUSL modelEA option
  9. Less hardware in data centreLeave provider to worry about SLA/DRDefined service Makes business think about the dataInformation architecture and usageAccess from anywhereEver-greeningDiscount against your EA (O365)
  10. It’s an option…There are challenges…
  11. Shift is towards consumer leading the market of ITThe customers (users) are leading IT – they know about cars – horses are old hatNo longer basing thinking on the “as is”[DO NOT SAY “outside the box”]Challenging the Status Quo Used to say “cultural shift” – when users needed to be brought to the tech… less so now..Tech inside the firewall oftens lacks the agility / flexibility / accessCultural shift – gen X/Y/Millenials – digital natives
  12. Defined service You get what provider offerLicense bandsData locationCan your data live in Ireland/Netherlands?Applications and features not availableTelephony (VOIP)Publishing/DevelopmentOthers etc….
  13. Considerations:Which one get’s which dataThe questions to ask depend on the scenarioHybrid – 365 is mainly Ex/Lync hybrid – be aware of the ServDesc
  14. Sources:1. Ignoring Cloud Risks A Growing Gap Between I&O And The Business, Forrester Research, Inc., March 24, 20112. Goldman Sachs Equity Research, January 20113. IDC, Enterprise Panel Survey, November 2010The traditional outsourcing deployment model in which HP has been a continued leader is not the only model anymore. The market is crowded with public and private cloud vendors.There are many reasons why clients are turning to cloud for email and in extension, for their collaboration services but important are certainly the possible savings in costs, skills and assets. Cloud computing offers common, high-volume, standard services to users through a cloud services catalog, and implemented through automation. These standardized, automated services can be provided at a lower, per-usage cost, allowing end users to modify their usage to meet business realities. Clients do not need to invest in physical infrastructure or IT staff to run and manage these often complicated services that need specialized expertise for deployment and maintenance. But the primary benefit of cloud computing is agility. Cloud computing allows for provisioning services faster, reacting to changing requirements and lowering the barrier to entry and exit. In general, the speed of deployments and retirements made possible by cloud computing increases the strategic value of IT to the enterprise. For users of cloud computing, the low barrier to entry (and exit) opens up new uses of IT such as for opportunities that might have been ignored before, due to capital expense risk concerns or unknown requirements. As workload requirements grow or shrink, cloud computing makes it possible to dynamically and elastically adjust to meet requirements. Short-running IT requirements that previously would not have been feasible are now made possible. But together with all these benefits, there are still major concerns with cloud adoption with security on top of the list.
  15. AWS/Azure – cost on demandAre you getting what you’re paying for? (thin prov)In a nutshell, private cloud needs to deliver:Self service delivery on demand – this is the most fundamental element of cloud computingSingle governance & security model – private cloud needs to be well managed to minimize business riskAutomated metering & chargeback – clouds need to be capable of billing, even if enterprises don’t always implement that right out of the gate Instant scalability with mission critical availability optimized for business applications is perhaps the biggest difference between private & public clouds – most public clouds today are not designed to support a typical business application which is composed of different components. Private clouds bring this support leveraging templates & pre-built services. Open integration & extensibility provides an easy way to extend the private cloud environment and integrate it with the rest of enterprise IT environment. HP is well positioned to deliver on every element of this today. We have the industry’s most complete portfolio. We will explore some of the key elements of HP’s Private Cloud for Exchange offering next.
  16. DataPeopleApps
  17. Do you know what you have??Really??
  18. Might need wide spread org changes…..Be very aware what your buying into-is it just IaaS? Is this was you are expecting?BCP is still your jobMap SLA
  19. Staff – new starters won’t be the problem, it’ll be the old guard…
  20. Staff – new starters won’t be the problem, it’ll be the old guard…
  21. SLA – 0365 SLA is uptime only – as are othersOp changes – how integrated does a provider become?
  22. Shift is towards consumer leading the market of ITThe customers (users) are leading IT – they know about cars – horses are old hatNo longer basing thinking on the “as is”[DO NOT SAY “outside the box”]Challenging the Status Quo Used to say “cultural shift” – when users needed to be brought to the tech… less so now..Tech inside the firewall oftens lacks the agility / flexibility / accessCultural shift – gen X/Y/Millenials – digital natives
  23. Pose more questions than answers…..