SlideShare una empresa de Scribd logo
1 de 2
Maxwell’s “Kayanu Haya”
Simple but Effective Tool
in
Handling Complaints

By Maxwell Ranasinghe
Maxwell’s kayanu haya

Más contenido relacionado

Más de Maxwell Ranasinghe

Developing Branch Managers to be super performers.docx
Developing Branch Managers to be super performers.docxDeveloping Branch Managers to be super performers.docx
Developing Branch Managers to be super performers.docxMaxwell Ranasinghe
 
Strategic Sustianablity Planning
Strategic Sustianablity Planning Strategic Sustianablity Planning
Strategic Sustianablity Planning Maxwell Ranasinghe
 
Is the world economic system sustainable.pptx
Is the world economic system sustainable.pptxIs the world economic system sustainable.pptx
Is the world economic system sustainable.pptxMaxwell Ranasinghe
 
OTHM level 6 - Sustainable Business Practices Assignment and Answer.docx
OTHM level 6 - Sustainable Business Practices  Assignment and Answer.docxOTHM level 6 - Sustainable Business Practices  Assignment and Answer.docx
OTHM level 6 - Sustainable Business Practices Assignment and Answer.docxMaxwell Ranasinghe
 
We cannot live without trees- Importance of growing trees with special refere...
We cannot live without trees- Importance of growing trees with special refere...We cannot live without trees- Importance of growing trees with special refere...
We cannot live without trees- Importance of growing trees with special refere...Maxwell Ranasinghe
 
Triple Bottom Line the way forward to rehumanize the businesses of the world
Triple Bottom Line the way forward to rehumanize the businesses of the world Triple Bottom Line the way forward to rehumanize the businesses of the world
Triple Bottom Line the way forward to rehumanize the businesses of the world Maxwell Ranasinghe
 
Gone are the days of Marketing Mix. We need to replace it with a Marketing Ma...
Gone are the days of Marketing Mix. We need to replace it with a Marketing Ma...Gone are the days of Marketing Mix. We need to replace it with a Marketing Ma...
Gone are the days of Marketing Mix. We need to replace it with a Marketing Ma...Maxwell Ranasinghe
 
Sri lankas aging population and readiness of marketers to serve this segment
Sri lankas aging population and readiness of marketers to serve this segmentSri lankas aging population and readiness of marketers to serve this segment
Sri lankas aging population and readiness of marketers to serve this segmentMaxwell Ranasinghe
 
Standards Sustianable Development Goals and Environmentalist view point
Standards Sustianable Development Goals  and Environmentalist view point Standards Sustianable Development Goals  and Environmentalist view point
Standards Sustianable Development Goals and Environmentalist view point Maxwell Ranasinghe
 
introduction to marketing-Multiple Choice Questions and Answers -
introduction to marketing-Multiple Choice Questions and Answers -introduction to marketing-Multiple Choice Questions and Answers -
introduction to marketing-Multiple Choice Questions and Answers -Maxwell Ranasinghe
 
Information and Communication tech for Marketing-Multiple Choice Questions (...
 Information and Communication tech for Marketing-Multiple Choice Questions (... Information and Communication tech for Marketing-Multiple Choice Questions (...
Information and Communication tech for Marketing-Multiple Choice Questions (...Maxwell Ranasinghe
 
Marketing Planning- Multiple Choice Questions ( MCQs)
Marketing Planning- Multiple Choice Questions ( MCQs)  Marketing Planning- Multiple Choice Questions ( MCQs)
Marketing Planning- Multiple Choice Questions ( MCQs) Maxwell Ranasinghe
 
Promotion- Multiple Choice Questions ( MCQs)
 Promotion- Multiple Choice Questions ( MCQs) Promotion- Multiple Choice Questions ( MCQs)
Promotion- Multiple Choice Questions ( MCQs)Maxwell Ranasinghe
 
Distribution-Multiple Choice Questions ( MCQs)
Distribution-Multiple Choice Questions ( MCQs) Distribution-Multiple Choice Questions ( MCQs)
Distribution-Multiple Choice Questions ( MCQs) Maxwell Ranasinghe
 
Price- Multiple Choice Questions ( MCQs) on Price
 Price- Multiple Choice Questions ( MCQs) on Price Price- Multiple Choice Questions ( MCQs) on Price
Price- Multiple Choice Questions ( MCQs) on PriceMaxwell Ranasinghe
 
Product-Multiple Choice Questions ( MCQs) on Product
Product-Multiple Choice Questions ( MCQs) on ProductProduct-Multiple Choice Questions ( MCQs) on Product
Product-Multiple Choice Questions ( MCQs) on ProductMaxwell Ranasinghe
 

Más de Maxwell Ranasinghe (20)

Developing Branch Managers to be super performers.docx
Developing Branch Managers to be super performers.docxDeveloping Branch Managers to be super performers.docx
Developing Branch Managers to be super performers.docx
 
Strategic Sustianablity Planning
Strategic Sustianablity Planning Strategic Sustianablity Planning
Strategic Sustianablity Planning
 
Is the world economic system sustainable.pptx
Is the world economic system sustainable.pptxIs the world economic system sustainable.pptx
Is the world economic system sustainable.pptx
 
OTHM level 6 - Sustainable Business Practices Assignment and Answer.docx
OTHM level 6 - Sustainable Business Practices  Assignment and Answer.docxOTHM level 6 - Sustainable Business Practices  Assignment and Answer.docx
OTHM level 6 - Sustainable Business Practices Assignment and Answer.docx
 
We cannot live without trees- Importance of growing trees with special refere...
We cannot live without trees- Importance of growing trees with special refere...We cannot live without trees- Importance of growing trees with special refere...
We cannot live without trees- Importance of growing trees with special refere...
 
Triple Bottom Line the way forward to rehumanize the businesses of the world
Triple Bottom Line the way forward to rehumanize the businesses of the world Triple Bottom Line the way forward to rehumanize the businesses of the world
Triple Bottom Line the way forward to rehumanize the businesses of the world
 
OTHM LPM Assignment Answer
OTHM LPM Assignment AnswerOTHM LPM Assignment Answer
OTHM LPM Assignment Answer
 
Are leaders born or made?
Are leaders born or made? Are leaders born or made?
Are leaders born or made?
 
Gone are the days of Marketing Mix. We need to replace it with a Marketing Ma...
Gone are the days of Marketing Mix. We need to replace it with a Marketing Ma...Gone are the days of Marketing Mix. We need to replace it with a Marketing Ma...
Gone are the days of Marketing Mix. We need to replace it with a Marketing Ma...
 
Group dynamics
Group dynamicsGroup dynamics
Group dynamics
 
Motivation theories
Motivation theories Motivation theories
Motivation theories
 
Sri lankas aging population and readiness of marketers to serve this segment
Sri lankas aging population and readiness of marketers to serve this segmentSri lankas aging population and readiness of marketers to serve this segment
Sri lankas aging population and readiness of marketers to serve this segment
 
Standards Sustianable Development Goals and Environmentalist view point
Standards Sustianable Development Goals  and Environmentalist view point Standards Sustianable Development Goals  and Environmentalist view point
Standards Sustianable Development Goals and Environmentalist view point
 
introduction to marketing-Multiple Choice Questions and Answers -
introduction to marketing-Multiple Choice Questions and Answers -introduction to marketing-Multiple Choice Questions and Answers -
introduction to marketing-Multiple Choice Questions and Answers -
 
Information and Communication tech for Marketing-Multiple Choice Questions (...
 Information and Communication tech for Marketing-Multiple Choice Questions (... Information and Communication tech for Marketing-Multiple Choice Questions (...
Information and Communication tech for Marketing-Multiple Choice Questions (...
 
Marketing Planning- Multiple Choice Questions ( MCQs)
Marketing Planning- Multiple Choice Questions ( MCQs)  Marketing Planning- Multiple Choice Questions ( MCQs)
Marketing Planning- Multiple Choice Questions ( MCQs)
 
Promotion- Multiple Choice Questions ( MCQs)
 Promotion- Multiple Choice Questions ( MCQs) Promotion- Multiple Choice Questions ( MCQs)
Promotion- Multiple Choice Questions ( MCQs)
 
Distribution-Multiple Choice Questions ( MCQs)
Distribution-Multiple Choice Questions ( MCQs) Distribution-Multiple Choice Questions ( MCQs)
Distribution-Multiple Choice Questions ( MCQs)
 
Price- Multiple Choice Questions ( MCQs) on Price
 Price- Multiple Choice Questions ( MCQs) on Price Price- Multiple Choice Questions ( MCQs) on Price
Price- Multiple Choice Questions ( MCQs) on Price
 
Product-Multiple Choice Questions ( MCQs) on Product
Product-Multiple Choice Questions ( MCQs) on ProductProduct-Multiple Choice Questions ( MCQs) on Product
Product-Multiple Choice Questions ( MCQs) on Product
 

Maxwell’s kayanu haya