1. Personal Information
Date of Birth : 02 February 1979
Place of Birth : Cairo, Egypt
Nationality : Egyptian
Military Status : Postponed
Objective
Seeking a challenging position in the field of Sales and Marketing with a multinational organization
with a possibility for advancement and growth, a working place where I can have an opportunity that
allows for full capitalization, develop and adding on to my previous experience and potential .
Education
Faculty of Law, Ain Shams University
License of Law (2000)
Work Experiences
Aug 2015 – Current Business to Business (B2B Company)
Team Manager
Job responsibilities
• Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort
• Provide the team with a vision of the project objectives
• Motivate and inspire team members
• Lead by setting a good example (role model) - behavior consistent with words
• Coach and help develop team members; help resolve dysfunctional behavior
• Facilitate problem solving and collaboration
• Strive for team consensus and win-win agreements
• Ensure discussions and decisions lead toward closure
Mazen Hamdy Ibrahim
52 Omarat El Saudia
Al Kobba - Cairo, Egypt
Mazen_hamdy@live.com Mob: 010-16663306 Cell : 02-24553433

2. • Maintain healthy group dynamics
• Intervene when necessary to aid the group in resolving issues
• Assure that the team members have the necessary education and training to effectively participate on the
team
• Encourage creativity, risk-taking, and constant improvement
• Recognize and celebrate team and team member accomplishments and exceptional performance
• Coordinate with internal and external customers as necessary
• Familiarize the team with the customer needs, specifications, design targets, the development process,
design standards, techniques and tools to support task performance
• Assure that the team addresses all relevant issues within the specifications and various standards
• Provide necessary business information
• Initiate sub-groups or sub-teams as appropriate to resolve issues and perform tasks in parallel
• Ensure deliverables are prepared to satisfy the project requirements, cost and schedule
• Help keep the team focused and on track
• Provide status reporting of team activities against the program plan or schedule
• Keep the project manager and product committee informed of task accomplishment, issues and status
• Serve as a focal point to communicate and resolve interface and integration issues with other teams
• Escalate issues which cannot be resolved by the team
• Provide guidance to the team based on management direction
Dec. 2010 – May. 2015 Mansour Group Company
Imperial Tobacco (Davidoff)
HORECA SUPER VISOR
Job responsibilities
•Ensure that the front line team meets their objectives by leading, coaching and developing
individual capabilities. The Supervisor will also identify and support additional value creating
opportunities that drive customer sales in support of the volume, share and profit objectives
of the market.
•Agree and measure the set of performance indicators for each direct report
•Agree and deliver the coaching & development plan, including regular feedback sessions, for
each direct report
•Create, organize and execute inspirational events to maximize team effectiveness in
achievement of business objectives.
•Effectively engage direct reports with the company and functional values, objectives and
strategy.
•Ensure alignment of merchandisers to known customer and shopper needs
•Support the delivery of customer compliance to contractual agreements (where relevant(
•Ensure the facilitation of effective on-time in-store communication
•Ensure accurate and up-to-date master data maintained

3. Philip Morris international
LAMP SENIOR
Job responsibilities
•Classify all LAMPs outlets which either sell tobacco products or attract key target consumers
according to the criteria set by the LAMPs Manager.
•Develop coverage and frequency plan for territory based on LAMP and Sales strategy.
•Maintain the database of all LAMPs outlets in the territory assigned.
•Manage the product availability by brand to ensure the company achieves the highest levels
of consumer and sales satisfaction.
•Identify and recommend targeted LAMP outlets in the territory assigned.
•Achieve the highest levels of presence of the brands through effective merchandising
materials placement and where appropriate, space management in the targeted LAMPs
outlets.
•Build and maintain excellent relations with LAMPs owners/managers in the territory, in order
to become benchmark supplier with the tobacco category
•Manage all materials and equipment in a secure and efficient manner to maximize the use of
organization assets and minimization of cost.
•Maintain accurate records and to submit reports as requested in order to ensure effective
communication is maintained with management.
• Achieve trade coverage, visit frequency and outlet visit plan in order to maximize route
effectiveness and efficiency.
LAMP EXECUTIVE
Job responsibilities
•Classify all LAMPs outlets which either sell tobacco products or attract key target consumers
according to the criteria set by the LAMPs Manager.
•Develop coverage and frequency plan for territory based on LAMP and Sales strategy.
•Maintain the database of all LAMPs outlets in the territory assigned.
•Manage the product availability by brand to ensure the company achieves the highest levels
of consumer and sales satisfaction.
•Identify and recommend targeted LAMP outlets in the territory assigned.
•Achieve the highest levels of presence of the brands through effective merchandising
materials placement and where appropriate, space management in the targeted LAMPs
outlets.
•Build and maintain excellent relations with LAMPs owners/managers in the territory, in order
to become benchmark supplier with the tobacco category
•Manage all materials and equipment in a secure and efficient manner to maximize the use of
organization assets and minimization of cost.
•Maintain accurate records and to submit reports as requested in order to ensure effective
communication is maintained with management.
• Achieve trade coverage, visit frequency and outlet visit plan in order to maximize route
effectiveness and efficiency.
Dec. 2009 – Oct. 2010 EDAR image
Assistant Sales Manger
Job responsibilities
•Planning sales representatives’ responsibilities
•Manage sales process for the company and ensure that it is aligned with company strategic
goals.
•Develop close work relationships with dedicated clients.
•Coordination with and contribution to the development of effective promotion, in conjunction
with marketing department.
•Responsible of presenting the monthly achievements and the plan for the next month to my
line manger

4. •Mid and annual appraisals to my direct reports.
Sep. 2007 – Nov.2009 Coldwell Banker – Egypt
Senior Real Estate Associate
Job Responsibilities
•Prospecting for corporations and individuals
•Farming for suitable properties
•Persuading prospects (potential Sellers& Buyers) to turn to clients
•Matching available listings to clients' requests
•Negotiating buyers and sellers to reach a win – win situation
•Closing deals and collecting the revenue
Feb. 2005 – Aug.2007 British American Tobacco Egypt
HORECA Representative
Job Responsibilities
•Identify all HORECA outlets in the territory assigned, exiting, newly opened, refurbished etc...
• Classify all HORECA outlets which either sell tobacco products or attract key target consumers
according to the criteria set by the HORECA Channel Manager.
• Develop coverage and frequency plan for territory based on HORECA and trade strategy.
• Maintain the database of all HORECA outlets in the territory assigned.
• Achieve targeted product availability by brand to ensure the company achieves the highest
levels of consumer and trade satisfaction.
• Identify and recommend targeted HORECA outlets in the territory assigned.
• Achieve the highest levels of presence of the key strategic brands through effective
merchandising materials placement and where appropriate, space management in the
targeted outlets.
• Build and maintain excellent relations with HORECA owners/managers in the territory, in
order to become benchmark supplier with the tobacco category
• Achieve the agreed trade coverage, call frequency and outlet call plan in the territory in order
to meet the HORECA objectives through effective distribution and merchandising materials
communication activities.
• Manage all materials and equipment in a secure and efficient manner to maximize the use of
organization assets and minimization of cost.
• Maintain accurate records and to submit reports as requested in order to ensure effective
communication is maintained with management.
Sep. 2003 – Dec. 2004 Dorra Group (Real Estate)
Sales Supervisor
Job Responsibilities
• Plan, forecast and execute business annual plans.

5. • Analyze numeric figures.
• Lead two direct reports.
• Planning the monthly objectives for each and every one of my direct
reports.
• Handling all exclusive deals and contracts.
• Mid and annual appraisals to my direct reports.
• Achieving departmental objectives through 2 direct reports.
• On the job training for all direct reports.
Sep. 2002–Aug. 2003 Mattar Abou Mattar in Qatar
Assistant Sales Manager
Job Responsibilities
• Planning sales representatives’ responsibilities for Dorra Group.
• Manage sales process for the company and ensure that it is aligned with
company strategic goals.
• Develop close work relationships with dedicated clients.
• Coordination with and contribution to the development of effective
promotions, in conjunction with marketing department.
Jan.2001– July.2002 Dorra Group of Companies (Real Estate)
Sales Rep
Job Responsibilities
• Achieve distribution objectives of product availability and customer
service levels to ensure the company achieves the highest levels of trade and customer
satisfaction.
• Achieve a mutually supportive and beneficial working relationship with
colleagues by giving assistance and support through regular communication and the prompt
handling of problems and requests.
• Manage all assigned funds, materials and equipment in a secure and
efficient manner in order to maximize the use of organization assets.
• Maintain accurate records and to submit reports as requested in order to
ensure effective communication is maintained with management

6. June.2000 to Feb.2004 Talents Casting Agency
Model
Job Responsibilities
• Worked as part timer model for TV and magazines commercial
advertisements .
Personal Skills
• Planning and organizing skills.
• Collecting information from many resources and processing it to be developed into
comprehensive presentations (designed medical tourism in Egypt based on information
collected).
• Problem solving and troubleshooting.
• Superior interpersonal skills.
• Analytical skills.
• Communication Skills.
• Ability to work in a team and under pressure.
• Leadership skills: capability of leading work teams, motivate and encourage people.
• Knowledge of local practices and laws.
• Adaptability to multi-cultural environment/workforce.
• Microsoft Office (Excel, Word and PowerPoint).
Attended Courses
• Buyer Focused Selling Skills. (Dorra group )
• Leadership. (Dorra group)
• Management. (Dorra group)
• MXS (Marketing Excellence Series). (British American Tobacco Egypt)
• Customer Satisfaction Measures (British American Tobacco Egypt)
• Field Management Development Program (British American Tobacco Egypt)
• Hand Held Training. (British American Tobacco Egypt)
• HoReCa Experience Training Program (British American Tobacco Egypt)

7. Language
Good Command of English language
Hobbies
• Socializing to people and making new friends.
• Football, bowling and swimming.
• Listening to music.
• Horse Riding.
• Traveling.
• Reading
• Camping
References
Furnished upon request