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Dr. M. BALASUBRAMANIAN
401 Sundaram, Vasant Housing Complex, Kandivili- West
Mumbai- 400 067
Phone: 28605977 (Residence), Mobile:9892882276
Email: mbalas2001@hotmail.com

Job Objective
Assignments as a Medical Superintendent/Administrator in a Large Medical/
Healthcare Organisation in the corporate sector.

Professional Profile
 Qualified MBBS (Mumbai University) with over 20 years experience in the field of
   Medicine.
 Working Presently as HOSPITAL ADMINISTRATOR in SAIFEE HOSPITAL
   Mumbai. This entails overall responsibility of all the Medical and Administrative
   services of the hospital.
 Worked as MEDICAL SUPERINTENDENT in BHATIA HOSPITAL from August
   2005 TO August 2006 one of the leading Tertiary Care Hospitals in the city. This
   entailed responsibility of all the Medical services in the hospital
 Worked as HOSPITAL ADMINISTRATOR in H.N                                      Hospital,
   Mumbai one of the leading Tertiary hospitals in the city from August 2004 to
   August 2005.
 Worked as MEDICAL SUPERINTENDENT in MOTIBEN DALVI HOSPITAL a 70
   bedded Hospital from June 2004 to August 2004.This entailed overall
   responsibility of the medical and administrative affairs of the Hospital including
   Tpas,marketing activities.
 Qualitative experience working as Medical officer-Administration in Lilavati
   Hospital, Mumbai one of the leading tertiary hospitals in the city From April 2003
   to January 2004.
 Worked as Medical Officer in Jaslok Hospital,Mumbai, from Feb. 1987 to August
   1987 ,which entailed administrative and medical management.
 Qualitative experience in managing occupational diseases & hazards in an
   Industrial environment.
 In-depth knowledge of Health Insurance policies and a panel doctor with LIC ,
   HDFC & Mediclaim Insurance
 Strong communication skills, analytical ability and ability to perform under stress
   and strenuous conditions.
 Post Graduate Diploma in Hospital Administration from Indian Hospital
   Association, New Delhi (affiliated to the international Hospitals Association,
   London)

   • Professional Experience
From AUGUST 2005 to August 2006 as MEDICAL SUPERINTENDENT at BHATIA
HOSPITAL,SOUTH MUMBAI one of the oldest hospitals in the city.
   Key Tasks Handled
   • Supervising day to day working and all functions of the medical services
      offered by the hospital and administrative functions of the hospital.
   • Organizing efficient running of all the medical and administrative services of
      the hospital.
•   Supervising the work of Panel Consultants,RMOs,Nursing and paramedical
       and office staff.
   •   Supervising and enforcing discipline amongst the Panel Consultants, and all
       categories of staff of the hospital.
   •   Purchasing equipments,Furniture and other supplies by following the
       prescribed procedure laid down for that purpose.
   •   Sanctioning drugs,sundries for all departments.
   •   Attending to all the correspondence of various departments.
   •   Interview candidates for the post of RMOs ,Registrars,Staff Nurses,staff and
       assist the managing committee regarding appointment of Consultants.
   •   Advise programs/schedules of training and orientation for all categories of
       staff and ensure that the same in implemented.
   •   Guide and supervise the staff in respect of various certificates required to be
       issued for insurance,workmen compensation.
   •   Carry out surprise verification of stock and attend to all work related to import
       of equipment including customs and excise etc.
   •   Attending to complaints from patients/relatives and staff of the hospital and
       hold enquires and finalize action on the same.
   •   Carrying out surprise visit to Doctors quarters and the staff quarters to enforce
       discipline among the staff.
   •   Attending all matters related to medico legal work.
   •   Preparing Hospital Brochures, feedback forms and other marketing activities
       of the hospital.
   •   Scrutinizing medical records ,birth and death certificates and request for
       autopsies if any.
   •   Attend and guide the hospital staff in matters concerning correspondence with
       and appearance before the police,coroner,courts,chemical
       analyser,biomedical waste,mediclaim.Dealing with general discipline
       work,attendance.leave,posting,promotion in all categories of staff.

From August 2004 to August 2005 as Hospital Administrator in HN Hospital Mumbai
one of the oldest Hospitals in the city
   • Supervising the work of Pharmacy and present daily reports to the
       management regarding Total Sales,Profit and deployment&recruitment of
       Staff.
   • Looking after the work of TPAs including follow up of claims,non-payment of
       claims and interaction with Consultants.
   • Supervising the work of Medical Records Department.
   • Looking after non clinical Departments like Laundry,Housekeeping
   • In charge of all Diagnostic Departments like C-T,MRI,2D-ECHO,Cathlab,Front
       Office including Admissions.PTClinic.
.
From April 2003 to January 2004 as MEDICAL OFFICER-ADMINISTRATION at
LILAVATI HOSPITAL,Mumbai one of the leading teritiary Hospitals in the city.
Key Tasks Handled
 Supervising and looking after the work of Resident doctors in the hospital.This
   entailed keeping track of their daily activities,check whether they were punctual
   in attending patient calls,quality of
   Work,case notes,treatment sheets.Resident Doctors leave records were carefully
    monitored.The cvs of doctors were evaluated and a fair recruitment process
    followed.The work of Resident Doctors was periodically evaluated and grading
    done.
   Medical certificates,Case Summaries,Birth and Death certificates were regularly
    provided from my office after proper verification.
   Making the O-T list, preliminary Ambulance doctors list,Sunday duty list Casualty
    medical doctors list.
   Mediclaim Insurance papers came to me for verification and preauthorisation so
    that cashless hospitalisation could be facilitated. Issuance of clearance for Indoor
    papers for mediclaim.
   Interacting with TPAS regarding claims ,follow-up ,non payment of claims and
    patient complaints.
   Dealing with specific patient complaints regarding treatment ,bills and feedback
    from patients.
   Medico legal cases needing medical expertise were looked into.
   Interacting with corporate clients, health check up patients and marketing
    activities of the hospital.

Since March 1987 as Practicing Family Physician at an out-patient clinic at Malad,
Mumbai

Key Tasks Handled
 Rendering basic Consultancy on general medicine cases including Paediatrics &
   Geriatrics with routine investigations
 Respond to medical emergencies for patients of all age groups.
 Conduct minor surgeries for contused lacerated wounds, abscesses, accidents
   and injuries.
 Advisory services on Birth Control measures and Carry out sterilisation
   procedures.
 Prescribe and provide guidance in proper administration of drugs.
 Liasoning with speciality hospitals/ specialists for better patient care

Achievements
 Distinction of serving in camps for destitutes and socially & economically
   backward patients including distribution of free drugs for TB patients.
 Successfully conducted counselling for HIV patients.
 Consistently successful track record as trusted General Practitioner

From Feb’87 to Aug’87 as Medical Officer in Emergency Department (Casualty) with
Jaslok Hospital & Research Centre, one of the largest hospitals in the private sector
in Mumbai with a bed strength of 350.

Key Tasks Handled
 Functioned as Casualty Medical Officer, in-charge of casualty
 Co-ordinating with the emergency team to ensure prompt response to
   emergencies
 Successfully handled all types of cases including bronchial asthma, hypertension,
   cardiac cases, orthopaedic cases like fracture, minor surgeries like contused
lacerated wounds, abscesses, opds, paediatric emergencies like febrile
    convulsions, asthma, pneumonia and immunisation of children and adults.
   Ensure and Monitor the proper administration of drugs and medicines to patients
   Manage administrative aspects of Casualty and ensure maintenance of proper
    documentation regarding patients, treatment and drugs & medicines.
   Maintain dynamic communication with the hospital staff and senior doctors
    including the Dean and Medical Superintendent.

Part-time Experience

From June’92 to June’95 as Honorary Consultant Physician with Slugs India,
Palghar, a private chemical based industrial unit employing over 200 workers. Slugs
India is a predominantly chemicals based industry located at Palghar, Maharashtra,
India, employing about 200 workers.

Key Tasks Handled
 Functioned as an Occupational Physician responsible for treating workers and
   promoting positive health and nutrition practices
 Devise and implement policies that promote & protect health, safety, security, and
   the quality of work life, the environment and organisational effectiveness.
 Pre-placement screening workers for Occupational diseases & hazards including
   respiratory problems and skin & eye problems, besides others.
 Prompt response to attending accidents and emergencies.
 Maintain optimum levels of inventory of medicines and monitor medicine stocks
   for timely procurement of medicines.

Internship
1986- 1987 Underwent Rotating Internship at Sir J.J. Hospital including 6 months of
rural experience.

Volunteer Experience
Regular participation in local Community Health Activities of Indian Medical
Association. This includes contributing to Immunisation Drives, Health Education of
pregnant women, Industrial workers and blood donation camps.

Publications
 Article on “Health Insurance-Safeguard Your patients.” in April-May 2003 edition
  of Physicians Digest.
 Article on “The Family Physician-Challenges In the New Millenium.” In April-May
  edition of Physicians Digest.
 Article on”Computers in Hospital Administration”inMarch 31, 2005 edition of
  Pharmabiz,South Asias No.1 Pharma News Weekly.

IT Skills
 SWIFT Course from NIIT (an internationally recognised centre for computer
    education), Mumbai in March 1998. The course involved basic training in Word
    processing, SpreadSheets, Online Presentations and Internet access.
 Proficient in using MS-Word, Excel and Internet/Email.
 I am working on certain patient friendly software, easier to maintain records.
Educational Qualifications
 MBBS (Medicine) from Grant Medical College, sir J.J. Hospital, Mumbai
  University In 1985
 Post Graduate Diploma in Hospital Administration from Indian Hospital
  Association, New Delhi (affiliated to the international Hospitals Association,
  London) in 2001
 Passed M.B.A. from the National Institute of Management,Mumbai in First
  Division.

Date of Birth: 25th August 1962

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Doc Ms 1 1

  • 1. Dr. M. BALASUBRAMANIAN 401 Sundaram, Vasant Housing Complex, Kandivili- West Mumbai- 400 067 Phone: 28605977 (Residence), Mobile:9892882276 Email: mbalas2001@hotmail.com Job Objective Assignments as a Medical Superintendent/Administrator in a Large Medical/ Healthcare Organisation in the corporate sector. Professional Profile  Qualified MBBS (Mumbai University) with over 20 years experience in the field of Medicine.  Working Presently as HOSPITAL ADMINISTRATOR in SAIFEE HOSPITAL Mumbai. This entails overall responsibility of all the Medical and Administrative services of the hospital.  Worked as MEDICAL SUPERINTENDENT in BHATIA HOSPITAL from August 2005 TO August 2006 one of the leading Tertiary Care Hospitals in the city. This entailed responsibility of all the Medical services in the hospital  Worked as HOSPITAL ADMINISTRATOR in H.N Hospital, Mumbai one of the leading Tertiary hospitals in the city from August 2004 to August 2005.  Worked as MEDICAL SUPERINTENDENT in MOTIBEN DALVI HOSPITAL a 70 bedded Hospital from June 2004 to August 2004.This entailed overall responsibility of the medical and administrative affairs of the Hospital including Tpas,marketing activities.  Qualitative experience working as Medical officer-Administration in Lilavati Hospital, Mumbai one of the leading tertiary hospitals in the city From April 2003 to January 2004.  Worked as Medical Officer in Jaslok Hospital,Mumbai, from Feb. 1987 to August 1987 ,which entailed administrative and medical management.  Qualitative experience in managing occupational diseases & hazards in an Industrial environment.  In-depth knowledge of Health Insurance policies and a panel doctor with LIC , HDFC & Mediclaim Insurance  Strong communication skills, analytical ability and ability to perform under stress and strenuous conditions.  Post Graduate Diploma in Hospital Administration from Indian Hospital Association, New Delhi (affiliated to the international Hospitals Association, London) • Professional Experience From AUGUST 2005 to August 2006 as MEDICAL SUPERINTENDENT at BHATIA HOSPITAL,SOUTH MUMBAI one of the oldest hospitals in the city. Key Tasks Handled • Supervising day to day working and all functions of the medical services offered by the hospital and administrative functions of the hospital. • Organizing efficient running of all the medical and administrative services of the hospital.
  • 2. Supervising the work of Panel Consultants,RMOs,Nursing and paramedical and office staff. • Supervising and enforcing discipline amongst the Panel Consultants, and all categories of staff of the hospital. • Purchasing equipments,Furniture and other supplies by following the prescribed procedure laid down for that purpose. • Sanctioning drugs,sundries for all departments. • Attending to all the correspondence of various departments. • Interview candidates for the post of RMOs ,Registrars,Staff Nurses,staff and assist the managing committee regarding appointment of Consultants. • Advise programs/schedules of training and orientation for all categories of staff and ensure that the same in implemented. • Guide and supervise the staff in respect of various certificates required to be issued for insurance,workmen compensation. • Carry out surprise verification of stock and attend to all work related to import of equipment including customs and excise etc. • Attending to complaints from patients/relatives and staff of the hospital and hold enquires and finalize action on the same. • Carrying out surprise visit to Doctors quarters and the staff quarters to enforce discipline among the staff. • Attending all matters related to medico legal work. • Preparing Hospital Brochures, feedback forms and other marketing activities of the hospital. • Scrutinizing medical records ,birth and death certificates and request for autopsies if any. • Attend and guide the hospital staff in matters concerning correspondence with and appearance before the police,coroner,courts,chemical analyser,biomedical waste,mediclaim.Dealing with general discipline work,attendance.leave,posting,promotion in all categories of staff. From August 2004 to August 2005 as Hospital Administrator in HN Hospital Mumbai one of the oldest Hospitals in the city • Supervising the work of Pharmacy and present daily reports to the management regarding Total Sales,Profit and deployment&recruitment of Staff. • Looking after the work of TPAs including follow up of claims,non-payment of claims and interaction with Consultants. • Supervising the work of Medical Records Department. • Looking after non clinical Departments like Laundry,Housekeeping • In charge of all Diagnostic Departments like C-T,MRI,2D-ECHO,Cathlab,Front Office including Admissions.PTClinic. . From April 2003 to January 2004 as MEDICAL OFFICER-ADMINISTRATION at LILAVATI HOSPITAL,Mumbai one of the leading teritiary Hospitals in the city. Key Tasks Handled  Supervising and looking after the work of Resident doctors in the hospital.This entailed keeping track of their daily activities,check whether they were punctual in attending patient calls,quality of
  • 3. Work,case notes,treatment sheets.Resident Doctors leave records were carefully monitored.The cvs of doctors were evaluated and a fair recruitment process followed.The work of Resident Doctors was periodically evaluated and grading done.  Medical certificates,Case Summaries,Birth and Death certificates were regularly provided from my office after proper verification.  Making the O-T list, preliminary Ambulance doctors list,Sunday duty list Casualty medical doctors list.  Mediclaim Insurance papers came to me for verification and preauthorisation so that cashless hospitalisation could be facilitated. Issuance of clearance for Indoor papers for mediclaim.  Interacting with TPAS regarding claims ,follow-up ,non payment of claims and patient complaints.  Dealing with specific patient complaints regarding treatment ,bills and feedback from patients.  Medico legal cases needing medical expertise were looked into.  Interacting with corporate clients, health check up patients and marketing activities of the hospital. Since March 1987 as Practicing Family Physician at an out-patient clinic at Malad, Mumbai Key Tasks Handled  Rendering basic Consultancy on general medicine cases including Paediatrics & Geriatrics with routine investigations  Respond to medical emergencies for patients of all age groups.  Conduct minor surgeries for contused lacerated wounds, abscesses, accidents and injuries.  Advisory services on Birth Control measures and Carry out sterilisation procedures.  Prescribe and provide guidance in proper administration of drugs.  Liasoning with speciality hospitals/ specialists for better patient care Achievements  Distinction of serving in camps for destitutes and socially & economically backward patients including distribution of free drugs for TB patients.  Successfully conducted counselling for HIV patients.  Consistently successful track record as trusted General Practitioner From Feb’87 to Aug’87 as Medical Officer in Emergency Department (Casualty) with Jaslok Hospital & Research Centre, one of the largest hospitals in the private sector in Mumbai with a bed strength of 350. Key Tasks Handled  Functioned as Casualty Medical Officer, in-charge of casualty  Co-ordinating with the emergency team to ensure prompt response to emergencies  Successfully handled all types of cases including bronchial asthma, hypertension, cardiac cases, orthopaedic cases like fracture, minor surgeries like contused
  • 4. lacerated wounds, abscesses, opds, paediatric emergencies like febrile convulsions, asthma, pneumonia and immunisation of children and adults.  Ensure and Monitor the proper administration of drugs and medicines to patients  Manage administrative aspects of Casualty and ensure maintenance of proper documentation regarding patients, treatment and drugs & medicines.  Maintain dynamic communication with the hospital staff and senior doctors including the Dean and Medical Superintendent. Part-time Experience From June’92 to June’95 as Honorary Consultant Physician with Slugs India, Palghar, a private chemical based industrial unit employing over 200 workers. Slugs India is a predominantly chemicals based industry located at Palghar, Maharashtra, India, employing about 200 workers. Key Tasks Handled  Functioned as an Occupational Physician responsible for treating workers and promoting positive health and nutrition practices  Devise and implement policies that promote & protect health, safety, security, and the quality of work life, the environment and organisational effectiveness.  Pre-placement screening workers for Occupational diseases & hazards including respiratory problems and skin & eye problems, besides others.  Prompt response to attending accidents and emergencies.  Maintain optimum levels of inventory of medicines and monitor medicine stocks for timely procurement of medicines. Internship 1986- 1987 Underwent Rotating Internship at Sir J.J. Hospital including 6 months of rural experience. Volunteer Experience Regular participation in local Community Health Activities of Indian Medical Association. This includes contributing to Immunisation Drives, Health Education of pregnant women, Industrial workers and blood donation camps. Publications  Article on “Health Insurance-Safeguard Your patients.” in April-May 2003 edition of Physicians Digest.  Article on “The Family Physician-Challenges In the New Millenium.” In April-May edition of Physicians Digest.  Article on”Computers in Hospital Administration”inMarch 31, 2005 edition of Pharmabiz,South Asias No.1 Pharma News Weekly. IT Skills  SWIFT Course from NIIT (an internationally recognised centre for computer education), Mumbai in March 1998. The course involved basic training in Word processing, SpreadSheets, Online Presentations and Internet access.  Proficient in using MS-Word, Excel and Internet/Email.  I am working on certain patient friendly software, easier to maintain records.
  • 5. Educational Qualifications  MBBS (Medicine) from Grant Medical College, sir J.J. Hospital, Mumbai University In 1985  Post Graduate Diploma in Hospital Administration from Indian Hospital Association, New Delhi (affiliated to the international Hospitals Association, London) in 2001  Passed M.B.A. from the National Institute of Management,Mumbai in First Division. Date of Birth: 25th August 1962