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Delivering Content to Mobile Devices
             Andrew McCreath
    Exec Director of IT&Communication
    Robert Gordon University, Aberdeen
A touch of context
     • HEIDS “above campus” IT Services Study 2011
          – Collaborative tools highlighted. Such tools include:
               • Email
               • Shared calendaring;
               • Shared documents and document storage;
               • Communications tools such as instant messaging, Voice Over
                 IP, (VOIP); video conferencing, Twitter and Facebook;
               • Conferencing and bulletin boards such as like Ning or Elgg;
               • Shared and secure file management such as Sharepoint /
                 Google Docs, Sites and Office365;
               • Content Management systems such as Drupal, Joomla and
                 Wordpress;


http://www.heids.ac.uk/reports/HEIDS_Shared_IT_Services_Study_Report.PDF
What
Stirling                       Collaborative
Nov 2011                        Tools are of
                                 Interest?




                  SharePoint
Telford College
Feb 2012
                  Lync            +     Telford’s Mobile Apps
                  Office 365      +                             Lunch
                                                                at
                                                                ZeroOne
                     O365 Event
                     Dundee

UWS, Hamilton     Creating
Aug 2012          Mobile
                  Apps
UWS – Hamilton, 24th August

• 3 Contrasting Approaches.
• All delivered access to information, and
  selected services.
• Edinburgh Telford College
  – App developed by third party, 1st release Oct 2011
• Edinburgh University:
  – Ombiel app
• Stirling University
  – Decided to develop a “web app”
Edinburgh Telford College
• Engaged with students to determine design and
  functions
• Key functions – personal timetable, interactive
  diary, absence recording, contacts for key
  departments
• Cost savings from not printing student handbook
• Winner of Jisc I-tech award in 2012 for support to
  learner services
• App developed by Smartphone

http://www.slideshare.net/mccreatha/mobile-app-development-telford-college
Edinburgh University / Ombiel
                      U@Ed
   • Providing access to the data and underlying
     services is the key challenge more than the
     App availability.
   • Ombiel find a number of services are
     commonly requested by Institutions - Library
     services, VLE access, availability of PC's. For
     staff, access to finance and student records.
   • “If it's on a database, it can be pushed onto an
     app”.
http://www.slideshare.net/mmorrey/ued-mobile-app-for-the-university-of-
edinburgh
Student Survey
Stirling University
                           mStir
  • Quick access, bite size, time sensitive information
    well suited to mobile access situations. Not just
    replicating the web site.
  • Webkit engines can create a very good "app"
    experience on mobile devices
  • Creating app was relatively straight forward
  • Getting accurate data from back end systems
    onto the app was main challenge
  • Printer & PC availability – high demand
  • Developing “Library Anywhere”

bit.ly/mstirheids
UWS Hamilton – Action Areas
•   Procurement
•   Sharing of Expertise / Knowledge
•   Collaborate to define external data feeds
•   Collaborate to create a national survey
Institutions




                                                                     Bespoke
                         1                                           Commercial
Suppliers &                   Commercial                             App
External Organisations       Development
                               Resource


                              Commercial                              Shared
                                Solution                              Commercial
                               Developer                              App




                                                                       Bespoke
                                                                       Inhouse
                                                                       App


                                           2

                  3                                                    Shared
                                                                       Community
                                                                       App
                              Shared National
                             Survey of Learners   4

                                                                     Open Source?
SCURL Community of Practice
           on Mobile Devices
• A survey will be composed and designed by
  some members of the Mobile Devices CoP.
• It will be circulated to
  –   SCURL members (incl National Museums of Scotland)
  –   FE College Librarians
  –   HEIDS
  –   The Public Library sector
• Issued inDecember 2012 with analysis of the
  responses to be completed by mid January 2013.
Survey Contents
•   Existing activity amongst SCURL member libraries/other Scottish
    libraries, particularly in relation to (but not excluding other areas): resource
    discovery, delivery of content (using own or vendor tools), showcasing
    collections, location based and transactional services, orientation and
    education, skills to support m-library developments;
•   Approaches being used e.g. in house developments, 3rd part supplier, mixed
    economy;
•   Are developments cross-organisation or at library/department level;
•   Any insights into user behaviour in relation to the consumption of m-library
    services/resources;
•   Use of specific technologies including SMS services, QR codes, augmented reality
    etc;
•   Priorities for future m-library developments;
•   The range of approaches to developing m-library services/resources e.g. App or
    mobile web or both;
•   Areas for potential collaborative development, delivery or licensing;
•   Any potential role of 3rd party suppliers in any collaborative approach.
Questions?

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2012 11-29 presentation to scottish fe college librarians

  • 1. Delivering Content to Mobile Devices Andrew McCreath Exec Director of IT&Communication Robert Gordon University, Aberdeen
  • 2. A touch of context • HEIDS “above campus” IT Services Study 2011 – Collaborative tools highlighted. Such tools include: • Email • Shared calendaring; • Shared documents and document storage; • Communications tools such as instant messaging, Voice Over IP, (VOIP); video conferencing, Twitter and Facebook; • Conferencing and bulletin boards such as like Ning or Elgg; • Shared and secure file management such as Sharepoint / Google Docs, Sites and Office365; • Content Management systems such as Drupal, Joomla and Wordpress; http://www.heids.ac.uk/reports/HEIDS_Shared_IT_Services_Study_Report.PDF
  • 3. What Stirling Collaborative Nov 2011 Tools are of Interest? SharePoint Telford College Feb 2012 Lync + Telford’s Mobile Apps Office 365 + Lunch at ZeroOne O365 Event Dundee UWS, Hamilton Creating Aug 2012 Mobile Apps
  • 4. UWS – Hamilton, 24th August • 3 Contrasting Approaches. • All delivered access to information, and selected services. • Edinburgh Telford College – App developed by third party, 1st release Oct 2011 • Edinburgh University: – Ombiel app • Stirling University – Decided to develop a “web app”
  • 5. Edinburgh Telford College • Engaged with students to determine design and functions • Key functions – personal timetable, interactive diary, absence recording, contacts for key departments • Cost savings from not printing student handbook • Winner of Jisc I-tech award in 2012 for support to learner services • App developed by Smartphone http://www.slideshare.net/mccreatha/mobile-app-development-telford-college
  • 6.
  • 7. Edinburgh University / Ombiel U@Ed • Providing access to the data and underlying services is the key challenge more than the App availability. • Ombiel find a number of services are commonly requested by Institutions - Library services, VLE access, availability of PC's. For staff, access to finance and student records. • “If it's on a database, it can be pushed onto an app”. http://www.slideshare.net/mmorrey/ued-mobile-app-for-the-university-of- edinburgh
  • 9.
  • 10.
  • 11. Stirling University mStir • Quick access, bite size, time sensitive information well suited to mobile access situations. Not just replicating the web site. • Webkit engines can create a very good "app" experience on mobile devices • Creating app was relatively straight forward • Getting accurate data from back end systems onto the app was main challenge • Printer & PC availability – high demand • Developing “Library Anywhere” bit.ly/mstirheids
  • 12.
  • 13.
  • 14. UWS Hamilton – Action Areas • Procurement • Sharing of Expertise / Knowledge • Collaborate to define external data feeds • Collaborate to create a national survey
  • 15. Institutions Bespoke 1 Commercial Suppliers & Commercial App External Organisations Development Resource Commercial Shared Solution Commercial Developer App Bespoke Inhouse App 2 3 Shared Community App Shared National Survey of Learners 4 Open Source?
  • 16. SCURL Community of Practice on Mobile Devices • A survey will be composed and designed by some members of the Mobile Devices CoP. • It will be circulated to – SCURL members (incl National Museums of Scotland) – FE College Librarians – HEIDS – The Public Library sector • Issued inDecember 2012 with analysis of the responses to be completed by mid January 2013.
  • 17. Survey Contents • Existing activity amongst SCURL member libraries/other Scottish libraries, particularly in relation to (but not excluding other areas): resource discovery, delivery of content (using own or vendor tools), showcasing collections, location based and transactional services, orientation and education, skills to support m-library developments; • Approaches being used e.g. in house developments, 3rd part supplier, mixed economy; • Are developments cross-organisation or at library/department level; • Any insights into user behaviour in relation to the consumption of m-library services/resources; • Use of specific technologies including SMS services, QR codes, augmented reality etc; • Priorities for future m-library developments; • The range of approaches to developing m-library services/resources e.g. App or mobile web or both; • Areas for potential collaborative development, delivery or licensing; • Any potential role of 3rd party suppliers in any collaborative approach.