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Websites, Directories &
Paid Search for the SMB
CAN YOU TAKE ON MORE LEADS?
WHAT ARE YOU DOING TO GET LEADS?
WHAT ARE YOUR COMPETITORS DOING?
  HOW ARE YOU DIFFERENTIATING
          YOURSELF?
YOUR
CUSTOMERS
   ARE
 ONLINE…
6 of 10 small business owners
turn to the I n t e r n et f i r s t for
information about local
companies
92% of Internet users have researched
  a product or service online, then
  purchased offline from a local
  business at least once.
85% of consumers agree
that the quality of a
business’s website is an
important factor in earning a
customer’s trust
40% Online                  8% Online




     U.S. Media   U.S. Advertising
    Consumption        Spend
WHAT WOULD YOU DO WITH MORE
   LEADS TO YOUR BUSINESS?
For your business to
remain competitive in today's
economy it is imperative you
have a Web site to promote your
products and services ”
NOT JUST ANY WEBSITE…
you need a site that converts
visitors into c u s t o m e r s …
Call Tracking
Prominent        Number
Logo



                        Site Search


    Navigation
                  Email Sign-
                  up




Large                  Credibility &
Pictures               Trust




Social Media           RSS
WHAT ARE YOU DOING
  TO GET FOUND?
The key to growth in
any business is
marketi ng where
consumers are
looking
Your website is like the hub of a wheel…
TRAFFIC
   DRIVERS

• Search Engines
• Local Search
• Online Directories
Search
PAID SEARCH
    Budget-based, query-specific, geo-targeted ads delivered to
consumers at their moment of relevance when they are ready to buy
In Q3 2009, the small business search advertiser
  spent an average of $1,658 on search advertising.
• ROI Driven
• Ke y w o rd Re s e a rc h
• P r o v e n S t ra t e g i e s
• I nva l u a b l e M a r ke t
  I n s i g ht
• G o o g l e , Ya h o o &
  Bing
LOCAL SEARCH




Connecting business and
 consumers l o c a l l y
65% of online searchers
  expect local business
  results to be within 20
  miles of them
• Maps relevant local results
• Local reviews from others build
  trust
• Customers choosing a business
• Comparing products and
  services
ONLINE
DIRECTORIES




  The “new Yellow Pages”
  where people are actively
  searching for your business
• 40 Million users each month
• Over 1 Million Mobile Apps downloaded
• 74% of YellowPages.com Visitors contact
  businesses
NEXT STEPS TO
A SUCCESSFUL
WEB PRESENCE


   • Get a search-friendly, conversion
   optimized website
   • Drive traffic to your site
       •Paid Search
       •Local Search
       •Directories
The Berry Advantage
  • Understand relationship between Offline &
    Online Advertising
  • Market Research & Proven ROI
  • Build compelling, conversion-driven
    websites
  • Drive qualified leads to websites, engage
    customers and turn them into leads
  • Make small, targeted investments profitable!
Online Video, SEO,
Analytics & Social Media
You have a website…

• Prominent
  Logo
• Navigation
• Pictures
• Search
• Content
• Contact
  – Call
    Tracking
  – Email
ARE YOU
RANKING IN THE
   SEARCH
  ENGINES?
Search Engine Optimization

Page Title
                  URL Structure

                                      Heading
                                       Tags


                                      Image ALT
                                       Tag


                                          Keyword
                                           Rich
                                           Content
Simple ways to
     rank on Google:

1.   Perform Keyword Research
2.   Optimize Website Metadata and Web Page Structure
3.   Build Inbound Links
4.   Use Web Analytics to Measure Results
5.   Maintain & Update Site Regularly
You’re driving traffic to your site
   with Paid & Local Search…
You’re getting traffic from Online
Directories like YellowPages.com …
You’re seeing
increased leads &
 calculating ROI…
HOW ARE YOU
MEASURING SUCCESS?
GOOGLE ANALYTICS - Comprehensive Analytics Dashboard Monetizes Conversions


   Sorted by
   Date




                                                                            Time on
Site Usage                                                                  Site
Overview




                                                                        Map
     Visitors                                                           Overlay




                                                                            Top
 Traffic                                                                    Content
 Sources
Questions for Analyzing
                          Website Data

•   What is my click-through-rate of ads?
•   Is my value proposition clear and differentiated?
•   Is my site sticky – Time on Site, etc.?
•   What does my lead generation funnel look like?
•   How efficient is my conversion rate of purchasers?
•   What customer segments do I track and what are
    they?
84% of Americans
online watch video
…an average of 10
hours a month!
“…without Video your website will not
rank in the future! If you don’t have
engagement objects on your website, you
are just not going to rank. It will make you
last among equals if you don’t have it.”
Web 2.0
Officially,
                      social media is
                  “an umbrella term
                  that defines the
                  various activities
that integrate technology, social
interaction, and the construction of
words, pictures, videos and audio”
social marketing is
about engaging
conversation,
c r e a t i n g relationships
and l e v e r a g i n g those
relationships that
ultimately results in
revenue ”
SIM Strategies for SMB

•   Public Relations
•   Customer Service
•   Loyalty Building
•   Collaboration
•   Networking
•   Thought-Leadership
•   Customer Acquisition
3 Steps for effective
  Social Media presence

1. LISTEN
2. ENGAGE
3. MEASURE
LinkedIn Profile
Measuring Social Media

•Fans, Followers, Friends
•Comments, Bookmarks,
Ratings
•Clicks, Views,
Interactions, Downloads
•Buzz – Seasonality,
Competitive, Category,
Social Channel
Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads - Digital Advantage

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Driving Local Leads with Websites, Paid & Local Search, YellowPages.com, TurnHere Video Solution, SEO, Analytics & Social Media with The Berry Company - Rochester (ROC) Local Leads - Digital Advantage

  • 1. Websites, Directories & Paid Search for the SMB
  • 2.
  • 3. CAN YOU TAKE ON MORE LEADS?
  • 4. WHAT ARE YOU DOING TO GET LEADS?
  • 5. WHAT ARE YOUR COMPETITORS DOING? HOW ARE YOU DIFFERENTIATING YOURSELF?
  • 6. YOUR CUSTOMERS ARE ONLINE…
  • 7. 6 of 10 small business owners turn to the I n t e r n et f i r s t for information about local companies
  • 8. 92% of Internet users have researched a product or service online, then purchased offline from a local business at least once.
  • 9. 85% of consumers agree that the quality of a business’s website is an important factor in earning a customer’s trust
  • 10. 40% Online 8% Online U.S. Media U.S. Advertising Consumption Spend
  • 11. WHAT WOULD YOU DO WITH MORE LEADS TO YOUR BUSINESS?
  • 12. For your business to remain competitive in today's economy it is imperative you have a Web site to promote your products and services ”
  • 13. NOT JUST ANY WEBSITE…
  • 14. you need a site that converts visitors into c u s t o m e r s …
  • 15. Call Tracking Prominent Number Logo Site Search Navigation Email Sign- up Large Credibility & Pictures Trust Social Media RSS
  • 16.
  • 17. WHAT ARE YOU DOING TO GET FOUND?
  • 18.
  • 19. The key to growth in any business is marketi ng where consumers are looking
  • 20. Your website is like the hub of a wheel…
  • 21. TRAFFIC DRIVERS • Search Engines • Local Search • Online Directories
  • 23. PAID SEARCH Budget-based, query-specific, geo-targeted ads delivered to consumers at their moment of relevance when they are ready to buy
  • 24. In Q3 2009, the small business search advertiser spent an average of $1,658 on search advertising.
  • 25. • ROI Driven • Ke y w o rd Re s e a rc h • P r o v e n S t ra t e g i e s • I nva l u a b l e M a r ke t I n s i g ht • G o o g l e , Ya h o o & Bing
  • 26. LOCAL SEARCH Connecting business and consumers l o c a l l y
  • 27. 65% of online searchers expect local business results to be within 20 miles of them
  • 28. • Maps relevant local results • Local reviews from others build trust • Customers choosing a business • Comparing products and services
  • 29. ONLINE DIRECTORIES The “new Yellow Pages” where people are actively searching for your business
  • 30.
  • 31.
  • 32. • 40 Million users each month • Over 1 Million Mobile Apps downloaded • 74% of YellowPages.com Visitors contact businesses
  • 33. NEXT STEPS TO A SUCCESSFUL WEB PRESENCE • Get a search-friendly, conversion optimized website • Drive traffic to your site •Paid Search •Local Search •Directories
  • 34. The Berry Advantage • Understand relationship between Offline & Online Advertising • Market Research & Proven ROI • Build compelling, conversion-driven websites • Drive qualified leads to websites, engage customers and turn them into leads • Make small, targeted investments profitable!
  • 36. You have a website… • Prominent Logo • Navigation • Pictures • Search • Content • Contact – Call Tracking – Email
  • 37. ARE YOU RANKING IN THE SEARCH ENGINES?
  • 38. Search Engine Optimization Page Title URL Structure Heading Tags Image ALT Tag Keyword Rich Content
  • 39. Simple ways to rank on Google: 1. Perform Keyword Research 2. Optimize Website Metadata and Web Page Structure 3. Build Inbound Links 4. Use Web Analytics to Measure Results 5. Maintain & Update Site Regularly
  • 40. You’re driving traffic to your site with Paid & Local Search…
  • 41. You’re getting traffic from Online Directories like YellowPages.com …
  • 42. You’re seeing increased leads & calculating ROI…
  • 44. GOOGLE ANALYTICS - Comprehensive Analytics Dashboard Monetizes Conversions Sorted by Date Time on Site Usage Site Overview Map Visitors Overlay Top Traffic Content Sources
  • 45. Questions for Analyzing Website Data • What is my click-through-rate of ads? • Is my value proposition clear and differentiated? • Is my site sticky – Time on Site, etc.? • What does my lead generation funnel look like? • How efficient is my conversion rate of purchasers? • What customer segments do I track and what are they?
  • 46. 84% of Americans online watch video …an average of 10 hours a month!
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  • 48. “…without Video your website will not rank in the future! If you don’t have engagement objects on your website, you are just not going to rank. It will make you last among equals if you don’t have it.”
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  • 56. Officially, social media is “an umbrella term that defines the various activities that integrate technology, social interaction, and the construction of words, pictures, videos and audio”
  • 57. social marketing is about engaging conversation, c r e a t i n g relationships and l e v e r a g i n g those relationships that ultimately results in revenue ”
  • 58. SIM Strategies for SMB • Public Relations • Customer Service • Loyalty Building • Collaboration • Networking • Thought-Leadership • Customer Acquisition
  • 59. 3 Steps for effective Social Media presence 1. LISTEN 2. ENGAGE 3. MEASURE
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  • 68. Measuring Social Media •Fans, Followers, Friends •Comments, Bookmarks, Ratings •Clicks, Views, Interactions, Downloads •Buzz – Seasonality, Competitive, Category, Social Channel