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Spring 2012




              1
Modern Life 2012




n=7,213




          Extensive online survey created by Euro RSCG and
                 fielded by Market Probe International
                                               2
In the past, the future represented
our hopes and dreams…




                                      3
…and technology was synonymous
with progress




Modern civilization depends on
science…Science is the pursuit above all which
impresses us with the capacity of man for
intellectual and moral progress and awakens the
human intellect to aspiration for a higher
condition of humanity.
                  —Joseph Henry, U.S. Physicist,1873

                                                  4
But today the idea of progress doesn’t
make us dream anymore…



      6 in 10 global respondents believe
     society is moving in the wrong direction


 64% think we have
 grown physically lazy
                         59% think we have
                         become intellectually lazy


                                    5
69% worry about our loss of connection
to the natural world




        52% worry that globalization is
        homogenizing the world, wiping it
        clean of its unique cultures

                                  6
…and the future is associated with
anxiety and fear                                        76
                  76                                         70
                       68                                                78
                                                                              73


I worry about the
lack of sustainable
forms of energy         I’m concerned about the
                        world’s shortage/lack of
                        clean water




                                               I’m concerned about the
                                               growing gap between
                                               the rich and poor
    % Prosumers
    % Mainstream
                                                                7
Technology has never been so vital…

   I find it hard to be
   without my             Being online   Being online is one of
   phone/mobile           improves my    the few ways I have to
   device                 social life    express myself freely


     55                     55             52
                42                                  41
                                    37




 % Prosumers
 % Mainstream
                                                8
…but our relationship with technology has changed
                                  9
3 tensions are driving an evolution in the
human-technology relationship:


Share information and be visible     Protect one’s personal privacy
                                     and reconnect with real life




Benefit from all the modern          Slow the pace and reconnect to a
conveniences in our daily lives      more natural life




Explain the world through math       Retain a world of faith and
and science                          mystery



                                             10
Technology blurs the lines between:




                    1.   PRIVATE AND PUBLIC LIVES/ INTIMACY IS A MIRAGE




                2. MACHINE AND ORGANISM/ HYBRID IS OUR NEW NATURE




             3. RATIONALITY AND MYSTERY/ IS HIGH-TECH A NEW RELIGION?




                                                11
PRIVATE AND PUBLIC
LIVES/

INTIMACY IS A MIRAGE




             12
The Internet has reversed the paradigm of
communication



                      Offline
           Private by default. Public through effort.




                      Online
           Public by default. Private through effort.




                                                   13
Widespread worry that young people are unable to
judge what is appropriate to share



                                                    I worry about the impact digital
                                                    technology and social media are
                                                   having on young people




Young people today have no sense of personal
privacy; they’re willing to post anything and
everything about their lives online

                                                




                                                                  14
Millennials are learning the hard way that the
  Internet never forgets

                                                   “Right to be
                                                   forgotten”
                                                   law exists
                                                   only in
                                                   Europe and
                                                   is difficult to
                                                   enforce




Image credit: hyerstandard.com             15
Social media intrudes on our private lives…




   33% of Americans and 40% of millennials know someone whose offline
   romantic relationship ended because of things they’d done online
   (Euro RSCG Digital Love 2012 study)


Image credit: smartrelationshipadvice.com            16
Our digital lifestyles may even be causing
us to lose our human interconnectedness


            53
                                I worry that digital communications are
                                weakening human-to-human bonds
                 56

                      63
                                I worry about society’s lack of
                                community/interconnectedness
                           69

                      63
                                I worry about society’s loss of
                                face-to-face interaction
                           68




                                                            17
18
MACHINE AND
                               ORGANISM/
                               HYBRID IS OUR NEW
                               NATURE
                                          We shape our tools
                                          and thereafter our
                                          tools shape us.

                                                Marshall McLuhan




Image credit: screenrant.com
                                           19
Technology has brought phenomenal levels
of convenience and access




                                    20
Computer algorithms anticipate our tastes and
inclinations—and make our experiences unique…




                               21
Leading us to ask…




      What happens to a society and to local
        communities when each member
      consumes a wholly customized diet of
       news, information, entertainment, art,
                   and music?

      Can shared values and visions remain in
       the absence of shared experiences?

                                    22
RATIONALITY AND
MYSTICISM/

IS HIGH-TECH A NEW
RELIGION?



          23
Are the leading technology
brands our new gods?




                 The term Google is searched for more than
                 God, Jesus, Allah, Buddha, Christianity,
                 Islam, Buddhism, and Judaism combined
                                            24
Like the gods of many faiths, the Internet
is omnipresent and omniscient




                                     25
The Internet is infinite and immortal

 Every two days now we create
 as much information as we did
 from the dawn of civilization up
 until 2003.
                      Eric Schmidt




                                        26
The Internet helps us build community…




              Prosumers   Being online helps keep   Mainstream
                           me close to far away
              84%           family and friends.
                                                     61%


               90/62      82/58    80/51    75/61     91/73




                                                              27
A majority of respondents and 78% of Prosumers
intend to use social media more and more to
promote worthy causes (2010 Havas Social Business study)
                                            28
…and holds the power of retribution
        and punishment




                           29
The high-tech world even has its own
prophets and disciples

                           “Macintosh devotion, based on the
                            sacralization of the bond between
                           people and computers, functions as
                              an implicit religion. Its followers
                             envision a utopian future in which
                               humans and technology work
                         together in harmony. Furthermore, the
                           Mac enthusiasts adopted from both
                          Eastern and Western religions a social
                              form that emphasized personal
                              spirituality as well as communal
                         experience. The faith of Mac devotees
                         is reflected and strengthened by their
                          efforts in promoting their computer of
                                            choice.”

                                                     Pui-Yan Lam


                                         30
KEY TAKEWAYS FOR MARKETERS




                  31
#1: People are seeking to reestablish boundaries
between private and public, virtual and real




                                   32
Privacy management services will be in
demand




                                         33
There’s a market for social networking sites, like
    Pinterest, focused on interests and passions
          rather than individuals and popularity


                                34
#2: We need tips and advice as to how to use
technology properly




                                35
Software and
applications that
promote better use
of the Internet




                     36
Opportunities to break free…




                               37
#3: Consumers are weary of artificial, disposable
everything




                                  38
63          67           71     50           54            57


                                 I’m tired of overconsumption;
I’m concerned about society’s
                                 I’m looking to scale back and
      overconsumption
                                         live more simply




 52          47           45      41            40            40


I have wasted lots of money on    I think I would be happier if I
    things I don’t really need            owned less stuff




                                        39
A new way forward




    I feel good about      Making environmentally    Most of us would be
  reducing the amount    friendly choices makes me   better off if we lived
     of waste I create            feel good              more simply

 % Prosumers
 % Mainstream
                                                      40
The most valued products offer
deeper satisfactions and meaning
                                   41
Smart
choices
about which
we can feel
good




              42
Smarter Consumers = Smarter Social Funders




                                 43
Brands can help
define what social
good really means
Seeking brand partners with a sense of purpose




                                  45
#4: People are seeking to create a hybrid
existence that combines the best of old and new




                                  46
digital + natural




     Hand Carved Wood Cover for iPad
                                       “Natural Dry Leaves” skin for iPhone




                                                      47
high-tech + communal




                       48
mindful + convenient




                       49
#5: Hungry for stability and certainty




                                   50
Seeking reassurance…




                       51
52
…guidance…




             53
…structure…




              54
…and leadership




                  55
For more insights from Euro RSCG research—and to download the This
Digital Life white paper—visit www.prosumer-report.com
And follow us on Twitter (@prosumer_report)



                                                  56
Select images courtesy of Creative Commons @flickr.com

  _ 3: Stuck in Customs        _ 37: Stuck in Customs
  _ 4: Stuck in Customs        _ 38: Kazamatsuri (Cult of Mac);
                                     myeyesee (magazine)
  _ 5: Stuck in Customs
                               _ 39: ~Dezz~
  _ 6: Stuck in Customs
                               _ 40: brionv
  _ 9: Stuck in Customs
                               _ 41: choconancy1
  _ 10: DeaPeaJay
                               _ 45: Kenski1970
  _ 16: urbanartcorp.eu
                               _ 53: Michael Connell
  _ 19: birgerking
                               _ 54: Polycart
  _ 24: kikishua
                               _ 57: Thien Gretchen
  _ 25: stripeybaz
                               _ 61: Stuck in Customs
  _ 31: williamhartz
                               _ 66: Eric Vandy
  _ 36: lonelysandwich




                                                   57

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Bms fri 1000 sarita bhatt

  • 2. Modern Life 2012 n=7,213 Extensive online survey created by Euro RSCG and fielded by Market Probe International 2
  • 3. In the past, the future represented our hopes and dreams… 3
  • 4. …and technology was synonymous with progress Modern civilization depends on science…Science is the pursuit above all which impresses us with the capacity of man for intellectual and moral progress and awakens the human intellect to aspiration for a higher condition of humanity. —Joseph Henry, U.S. Physicist,1873 4
  • 5. But today the idea of progress doesn’t make us dream anymore… 6 in 10 global respondents believe society is moving in the wrong direction 64% think we have grown physically lazy 59% think we have become intellectually lazy 5
  • 6. 69% worry about our loss of connection to the natural world 52% worry that globalization is homogenizing the world, wiping it clean of its unique cultures 6
  • 7. …and the future is associated with anxiety and fear 76 76 70 68 78 73 I worry about the lack of sustainable forms of energy I’m concerned about the world’s shortage/lack of clean water I’m concerned about the growing gap between the rich and poor % Prosumers % Mainstream 7
  • 8. Technology has never been so vital… I find it hard to be without my Being online Being online is one of phone/mobile improves my the few ways I have to device social life express myself freely 55 55 52 42 41 37 % Prosumers % Mainstream 8
  • 9. …but our relationship with technology has changed 9
  • 10. 3 tensions are driving an evolution in the human-technology relationship: Share information and be visible Protect one’s personal privacy and reconnect with real life Benefit from all the modern Slow the pace and reconnect to a conveniences in our daily lives more natural life Explain the world through math Retain a world of faith and and science mystery 10
  • 11. Technology blurs the lines between: 1. PRIVATE AND PUBLIC LIVES/ INTIMACY IS A MIRAGE 2. MACHINE AND ORGANISM/ HYBRID IS OUR NEW NATURE 3. RATIONALITY AND MYSTERY/ IS HIGH-TECH A NEW RELIGION? 11
  • 13. The Internet has reversed the paradigm of communication Offline Private by default. Public through effort. Online Public by default. Private through effort. 13
  • 14. Widespread worry that young people are unable to judge what is appropriate to share I worry about the impact digital technology and social media are  having on young people Young people today have no sense of personal privacy; they’re willing to post anything and everything about their lives online  14
  • 15. Millennials are learning the hard way that the Internet never forgets “Right to be forgotten” law exists only in Europe and is difficult to enforce Image credit: hyerstandard.com 15
  • 16. Social media intrudes on our private lives… 33% of Americans and 40% of millennials know someone whose offline romantic relationship ended because of things they’d done online (Euro RSCG Digital Love 2012 study) Image credit: smartrelationshipadvice.com 16
  • 17. Our digital lifestyles may even be causing us to lose our human interconnectedness 53 I worry that digital communications are weakening human-to-human bonds 56 63 I worry about society’s lack of community/interconnectedness 69 63 I worry about society’s loss of face-to-face interaction 68 17
  • 18. 18
  • 19. MACHINE AND ORGANISM/ HYBRID IS OUR NEW NATURE We shape our tools and thereafter our tools shape us. Marshall McLuhan Image credit: screenrant.com 19
  • 20. Technology has brought phenomenal levels of convenience and access 20
  • 21. Computer algorithms anticipate our tastes and inclinations—and make our experiences unique… 21
  • 22. Leading us to ask… What happens to a society and to local communities when each member consumes a wholly customized diet of news, information, entertainment, art, and music? Can shared values and visions remain in the absence of shared experiences? 22
  • 24. Are the leading technology brands our new gods? The term Google is searched for more than God, Jesus, Allah, Buddha, Christianity, Islam, Buddhism, and Judaism combined 24
  • 25. Like the gods of many faiths, the Internet is omnipresent and omniscient 25
  • 26. The Internet is infinite and immortal Every two days now we create as much information as we did from the dawn of civilization up until 2003. Eric Schmidt 26
  • 27. The Internet helps us build community… Prosumers Being online helps keep Mainstream me close to far away 84% family and friends. 61% 90/62 82/58 80/51 75/61 91/73 27
  • 28. A majority of respondents and 78% of Prosumers intend to use social media more and more to promote worthy causes (2010 Havas Social Business study) 28
  • 29. …and holds the power of retribution and punishment 29
  • 30. The high-tech world even has its own prophets and disciples “Macintosh devotion, based on the sacralization of the bond between people and computers, functions as an implicit religion. Its followers envision a utopian future in which humans and technology work together in harmony. Furthermore, the Mac enthusiasts adopted from both Eastern and Western religions a social form that emphasized personal spirituality as well as communal experience. The faith of Mac devotees is reflected and strengthened by their efforts in promoting their computer of choice.” Pui-Yan Lam 30
  • 31. KEY TAKEWAYS FOR MARKETERS 31
  • 32. #1: People are seeking to reestablish boundaries between private and public, virtual and real 32
  • 33. Privacy management services will be in demand 33
  • 34. There’s a market for social networking sites, like Pinterest, focused on interests and passions rather than individuals and popularity 34
  • 35. #2: We need tips and advice as to how to use technology properly 35
  • 36. Software and applications that promote better use of the Internet 36
  • 38. #3: Consumers are weary of artificial, disposable everything 38
  • 39. 63 67 71 50 54 57 I’m tired of overconsumption; I’m concerned about society’s I’m looking to scale back and overconsumption live more simply 52 47 45 41 40 40 I have wasted lots of money on I think I would be happier if I things I don’t really need owned less stuff 39
  • 40. A new way forward I feel good about Making environmentally Most of us would be reducing the amount friendly choices makes me better off if we lived of waste I create feel good more simply % Prosumers % Mainstream 40
  • 41. The most valued products offer deeper satisfactions and meaning 41
  • 43. Smarter Consumers = Smarter Social Funders 43
  • 44. Brands can help define what social good really means
  • 45. Seeking brand partners with a sense of purpose 45
  • 46. #4: People are seeking to create a hybrid existence that combines the best of old and new 46
  • 47. digital + natural Hand Carved Wood Cover for iPad “Natural Dry Leaves” skin for iPhone 47
  • 50. #5: Hungry for stability and certainty 50
  • 52. 52
  • 56. For more insights from Euro RSCG research—and to download the This Digital Life white paper—visit www.prosumer-report.com And follow us on Twitter (@prosumer_report) 56
  • 57. Select images courtesy of Creative Commons @flickr.com _ 3: Stuck in Customs _ 37: Stuck in Customs _ 4: Stuck in Customs _ 38: Kazamatsuri (Cult of Mac); myeyesee (magazine) _ 5: Stuck in Customs _ 39: ~Dezz~ _ 6: Stuck in Customs _ 40: brionv _ 9: Stuck in Customs _ 41: choconancy1 _ 10: DeaPeaJay _ 45: Kenski1970 _ 16: urbanartcorp.eu _ 53: Michael Connell _ 19: birgerking _ 54: Polycart _ 24: kikishua _ 57: Thien Gretchen _ 25: stripeybaz _ 61: Stuck in Customs _ 31: williamhartz _ 66: Eric Vandy _ 36: lonelysandwich 57