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Entering the Brave New
Digital World

A Manifesto for the Future of Digital Media and Analytics


Eli Goodman, Media Evangelist | December 14, 2012
@LosBuenos




                    © comScore, Inc.   Proprietary.
comScore 2 Million Person Global Panel
Comprehensive View of Digital Consumer Behavior

                                               Online
                                             Advertising



                  Website
                                                                              Video
                 Visitation

                                        PC
                                                           TV




                              Gamin                                  Server
                                g


                E-
                                                                                  Search
             Commerce

                                Smart
                                phone                             POS

                                               Tablet



                                Online                          Demo-
                              Behavioral                        graphic
                               Profiles                         Profiles



                                                                                          2
Nearly 15% of all web traffic now occurs beyond PCs






            ©© comScore, Inc. Proprietary.
             comScore, Inc.    Proprietary.   3   3
This is a PROBLEM



                                                PC/Mac              Tablet   Gaming   TV   Smartphone




                   And an OPPORTUNITY
© comScore, Inc.   Proprietary.   © comScore, Inc.   Proprietary.   4                                   4
10 Principles for the Future of
Digital Media Measurement &
          Analytics




      ©© comScore, Inc. Proprietary.
       comScore, Inc.    Proprietary.   5
1. All media – including TV – are going digital;
     measurement must follow the same page


 Issue: Traditional media measurement methods (i.e.
 panels) are insufficient



 Solution: Census data holds the key to multi–platform
 audience overlap




              ©© comScore, Inc. Proprietary.
               comScore, Inc.    Proprietary.   6         6
2. Measurement must translate from pixels to people



  Issue: People buy things. Screens do not buy things



  Solution: Census data alone will not do. Panels are
  required to define populations




               ©© comScore, Inc. Proprietary.
                comScore, Inc.    Proprietary.   7       7
3. Multi-Platform measurement must integrate
 census data sources to deliver reporting at big
                   data scale


      Issue:                                        Solution:
     Scale:                                       - Broad media
                                                 behaviors are not
 Fragmentation                                        enough
requires depth of
                                                  - Granularity is
     sample                                      required to make
                                                  multi-platform
                                                  reporting work




               © comScore, Inc.   Proprietary.                       8
4. Holistic reporting should provide a unified, platform-
            agnostic view of consumer behavior


Issue: Consumers don’t focus on the
device they use to consume content. They
focus on the content



Solution: Device-specific measurement
will still exist, but will be a subset of de-
duplicated measurement across all
platforms/devices. This will be the
currency in the future



                ©© comScore, Inc. Proprietary.
                 comScore, Inc.    Proprietary.   9           9
5. Viewable impressions are the standard needed for true cross-media
                           comparability


             Issue                                          Solution

   TV advertising has an                              Viewable impression
    “opportunity to see”                           standards are based on the
 standard, which is agreed                         same “opportunity to see”
 upon and accepted by the                           principle, helping to align
industry. Digital doesn’t yet                      TV and digital and to create
     have this standard.                                apples-to-apples
                                                          comparability




                 © comScore, Inc.   Proprietary.                                  10
6. Common metrics should be used to facilitate multi-
       platform planning and optimization


  Issue: Impressions and clicks define online campaign
  measurement but are imperfect metrics


  Solution: Evolving metrics, such as view-through, ad
  hover and engagement time drive significantly higher
  correlation rates to campaign effectiveness than CTRs




               © comScore, Inc.   Proprietary.            11
7. Measurement of ad effectiveness should use metrics
     that matter, not just those that are easy to measure


Issue: Lack of consistent metrics fuels
the operational divide between traditional
and digital teams

Solution:
- Demos, R/F, and GRPs should be the
 backbone of cross-media strategy
- Additional metrics, such as validated
 impressions and behavioral
 impressions, should then help with the
 targeting techniques required by different
 platforms
                © comScore, Inc.   Proprietary.             12
8. End-to-end advertising analytics should speak
                the same language


 Issue: Effective campaign management requires simplicity
 and seamlessness, but this almost never happens



 Solution: Single ad tags need to be used across all platforms
 so that pre-campaign planning, in-flight optimization, and
 post-campaign evaluation can flow together




                © comScore, Inc.   Proprietary.                   13
9. Measurement must evolve toward real-time – and eventually
                   predictive – analytics


          Issue                                          Solution

Past is prologue, but only                        Real-time analytics offer
        to a point                                     greater in-flight
                                                 optimization opportunities
                                                    to reduce waste and
                                                  maximize value. We will
                                                also evolve towards greater
                                                 use of accurate predictive
                                                    analytics to improve
                                                        optimizations

              © comScore, Inc.   Proprietary.                                 14
10. Data should have a common global
      framework, but provide local insight


                                                 Solution:
    Issue:
                                                  Analytics
Companies are                                   providers will
  global, but                                   continue their
                                                (our) push to
standards are                                  address this for
     local                                    you, so keep this
                                               in mind as you
                                                 plan global
                                                 campaigns




            © comScore, Inc.   Proprietary.                       15
Thank You

To download the whitepaper please visit www.comscore.com/Insights/Blog



                                                            www.comscore.com
Eli Goodman, Media Evangelist
                                                            http://www.facebook.com/comscoreinc
egoodman@comScore.com
                                                            @comScore
@LosBuenos




                      © comScore, Inc.   Proprietary.

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Keynote: The Future of Digital Media Measurement

  • 1. Entering the Brave New Digital World A Manifesto for the Future of Digital Media and Analytics Eli Goodman, Media Evangelist | December 14, 2012 @LosBuenos © comScore, Inc. Proprietary.
  • 2. comScore 2 Million Person Global Panel Comprehensive View of Digital Consumer Behavior Online Advertising Website Video Visitation PC TV Gamin Server g E- Search Commerce Smart phone POS Tablet Online Demo- Behavioral graphic Profiles Profiles  2
  • 3. Nearly 15% of all web traffic now occurs beyond PCs  ©© comScore, Inc. Proprietary. comScore, Inc. Proprietary. 3 3
  • 4. This is a PROBLEM PC/Mac Tablet Gaming TV Smartphone And an OPPORTUNITY © comScore, Inc. Proprietary. © comScore, Inc. Proprietary. 4 4
  • 5. 10 Principles for the Future of Digital Media Measurement & Analytics ©© comScore, Inc. Proprietary. comScore, Inc. Proprietary. 5
  • 6. 1. All media – including TV – are going digital; measurement must follow the same page  Issue: Traditional media measurement methods (i.e. panels) are insufficient  Solution: Census data holds the key to multi–platform audience overlap ©© comScore, Inc. Proprietary. comScore, Inc. Proprietary. 6 6
  • 7. 2. Measurement must translate from pixels to people  Issue: People buy things. Screens do not buy things  Solution: Census data alone will not do. Panels are required to define populations ©© comScore, Inc. Proprietary. comScore, Inc. Proprietary. 7 7
  • 8. 3. Multi-Platform measurement must integrate census data sources to deliver reporting at big data scale Issue: Solution: Scale: - Broad media behaviors are not Fragmentation enough requires depth of - Granularity is sample required to make multi-platform reporting work © comScore, Inc. Proprietary. 8
  • 9. 4. Holistic reporting should provide a unified, platform- agnostic view of consumer behavior Issue: Consumers don’t focus on the device they use to consume content. They focus on the content Solution: Device-specific measurement will still exist, but will be a subset of de- duplicated measurement across all platforms/devices. This will be the currency in the future ©© comScore, Inc. Proprietary. comScore, Inc. Proprietary. 9 9
  • 10. 5. Viewable impressions are the standard needed for true cross-media comparability Issue Solution TV advertising has an Viewable impression “opportunity to see” standards are based on the standard, which is agreed same “opportunity to see” upon and accepted by the principle, helping to align industry. Digital doesn’t yet TV and digital and to create have this standard. apples-to-apples comparability © comScore, Inc. Proprietary. 10
  • 11. 6. Common metrics should be used to facilitate multi- platform planning and optimization Issue: Impressions and clicks define online campaign measurement but are imperfect metrics  Solution: Evolving metrics, such as view-through, ad hover and engagement time drive significantly higher correlation rates to campaign effectiveness than CTRs © comScore, Inc. Proprietary. 11
  • 12. 7. Measurement of ad effectiveness should use metrics that matter, not just those that are easy to measure Issue: Lack of consistent metrics fuels the operational divide between traditional and digital teams Solution: - Demos, R/F, and GRPs should be the backbone of cross-media strategy - Additional metrics, such as validated impressions and behavioral impressions, should then help with the targeting techniques required by different platforms © comScore, Inc. Proprietary. 12
  • 13. 8. End-to-end advertising analytics should speak the same language Issue: Effective campaign management requires simplicity and seamlessness, but this almost never happens  Solution: Single ad tags need to be used across all platforms so that pre-campaign planning, in-flight optimization, and post-campaign evaluation can flow together © comScore, Inc. Proprietary. 13
  • 14. 9. Measurement must evolve toward real-time – and eventually predictive – analytics Issue Solution Past is prologue, but only Real-time analytics offer to a point greater in-flight optimization opportunities to reduce waste and maximize value. We will also evolve towards greater use of accurate predictive analytics to improve optimizations © comScore, Inc. Proprietary. 14
  • 15. 10. Data should have a common global framework, but provide local insight Solution: Issue: Analytics Companies are providers will global, but continue their (our) push to standards are address this for local you, so keep this in mind as you plan global campaigns © comScore, Inc. Proprietary. 15
  • 16. Thank You To download the whitepaper please visit www.comscore.com/Insights/Blog www.comscore.com Eli Goodman, Media Evangelist http://www.facebook.com/comscoreinc egoodman@comScore.com @comScore @LosBuenos © comScore, Inc. Proprietary.