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Medicare Diagnosis Code Closure
November 15, 2013

IMPORTANT INFORMATION
Correct Coding…More Shopping

2
Medicare Advantage Gain Sharing
Blue Cross Blue Shield of Michigan and Blue Care Network
are partnering with providers to improve performance for
Blues Medicare Advantage products related to:


Documentation and coding for appropriate risk adjustment



Utilization and cost management



Performance on quality measures (Center for Medicare &
Medicaid Services STARS)

The Blues are doing this through a new Blues Medicare Advantage Gain Sharing program.

3
Medicare Advantage Gain Sharing
What is Medicare Advantage Gain Sharing?







4

New provider incentive program offered by Blue Cross
Blue Shield of Michigan and Blue Care Network
Focuses on BCBSM’s Medicare Plus Blue PPOSM and
BCN Advantage HMO-POSSM
Rewards providers by giving them a share of the
financial “gain” associated with provider performance
improvement
Provides support to enable providers to be successful
Select medical care groups invited to participate in
first phase (Fall 2012 through December 2013)
Gain Sharing Model: Step One
Blues Total Premium Revenue
11% Blues Plan Administration*

89% Medical Expense Fund
(underwritten members)

5

*Blues Plan
Administration includes:
• BCN Advantage
payment of $1.50 pmpm
to medical care groups
• Medicare Advantage
PPO reimbursement for
provider-directed case
management
Gain Sharing Model: Step Two
Medical Expenses
Medical Expense Fund

• All Medical Expenses
• Carve Outs (Rx, behavioral health –

Gain – Providers share gains
Loss – Blues cover all losses

both, lab/DME/dialysis – BCN only)

• BCN Advantage Reinsurance

Gain or Loss

6

The group must achieve an
89% or lower medical loss ratio
to participate in the program.
Gain Sharing Model: Step Three
Gain Sharing

Education
Criteria (25%)

• Physicians covering 80% of the BCN
Advantage/Medicare Plus Blue PPO membership
• 1 office/billing manager per office covering 80% of
membership

+
Performance
Criteria (10%)

=
Total Possible
(35%)

7

• Accurate coding/closing diagnosis code gaps
• Improvement in quality score
• Improvement in readmission rate

• Must achieve both Education Criteria to meet
Education Incentive
• Must achieve Education Incentive to qualify for the
Performance Incentive
• All three of the Performance Criteria must be met
to achieve the Performance Incentive
Education Criteria
Education (25 percent of gain) – To achieve, must
complete BOTH 1 and 2.
1.

Primary care physicians who cover at least 80 percent of the Medicare Plus
Blue PPO and BCN Advantage membership attend a Medicare educational
session on:

• The gain sharing model and other physician
incentives
• Risk adjustment, coding and documentation
• STARS measures

8
Education Criteria
2.

Office staff from offices that cover at least 80 percent of
the Medicare Plus Blue PPO and BCN Advantage
membership attend a similar Medicare educational
session.
• At least one staff person per office (preferably billing
manager or office manager) will receive appropriate
training.
• May be in-person training, webinar, office visit, etc.
‾ You must achieve the Education Incentive to qualify for the
Performance Incentive
‾ If you do not achieve the Education Incentive there is no gain
sharing.

9
Performance Criteria
Performance (10 percent of gain) – To achieve, must complete all three
performance criteria.
All are scored at the medical care group level.

1.

Accurate coding/closing diagnosis code gaps:
•

10

Appropriate diagnoses have been captured for 90 percent of the members
identified or information has been provided that diagnoses expected were
not valid.
– BCN Advantage/Medicare Plus Blue PPO will provide information on
expected diagnoses for all members on Health e-Blue web. Reports
provided through September 2013 comprise the target population.
– A face-to-face visit is required to close a gap
– All gaps must be closed following CDC and CMS standards
− Gaps closed by Inovalon (vendor) will not count for provider
Performance Criteria
2. Improvement in quality score:
•
•

Measured separately for both Medicare Plus Blue PPO and BCN
Advantage. Must achieve minimum improvement for each.

•

Improvement measured on sliding scale. Lower scores require more
improvement.

•

11

Based on 2012 Composite Quality Score from the Health e-Blue Quality
Summary Report. Improvements must occur before end of 2013.

Measured at the medical care group level – not at individual physician
level.
Performance Criteria
3. Improvement in readmission rate:

• Based on 2012 rate. Improvements must occur
before end of 2013.
• Measured for combined population (Medicare Plus
Blue PPO and BCN Advantage)
• Measured at the medical care group level – not at
individual physician level.

12
What If…
What if one of the following happens?
• The group does not meet the 89% medical loss ratio
• The group does not meet the Education Criteria

Then the group does not qualify for any Gain Sharing
and cannot participate in the Gain Sharing Performance
Criteria.
Primary care physicians from a group that does not
qualify for Gain Sharing are eligible to participate in the
Blues’ Medicare Advantage Diagnosis Closure Incentive
program.
13
Diagnosis Closure Incentive
Providers cannot participate in both the Gain Sharing Performance Criteria and
the Diagnosis Closure Incentive program. Only one of these incentives can be
earned.
Diagnosis Closure Incentive highlights:
• Measured at the individual physician level
• PCPs with one or more Blues Medicare Advantage patients with at least one
open diagnosis gap identified by the Blues will receive $100 for closing 100%
of the patient’s diagnosis code gaps
• Suspected or historic conditions not accurately documented and coded in the
current year are diagnosis gaps
• Diagnosis gaps will be identified in the new Diagnosis Evaluation report on
Health e-Blue (available by March 2013 and refreshed monthly).
• Gaps identified by the Blues January 1 through September 30, 2013 are
eligible for payment.

14
Diagnosis Closure Incentive
To earn payment for a patient:
• All the patient’s gaps must be closed in 2013 and reported
to the Blues by January 31, 2014
• The gaps must be closed following a face-to-face visit
• The diagnosed conditions must be addressed at the faceto-face visit
• Coding and documentation must follow CDC and CMS
standards

Gaps closed by Inovalon (vendor)
will not count for the provider

15
What If…
What if our group could have earned more money in
the Diagnosis Closure Incentive?
• The Blues will calculate the group’s incentive for the Gain
Sharing 10% Performance Criteria and compare it to the
aggregate PCP payment that could have been earned
through the Diagnosis Closure Incentive.
• The Blues will pay the larger of the above two incentives.

16
What If: Example One
Medical Care Group
Blues Medicare Advantage Value Incentive
Program
Gain Sharing Example (CY 2013)
Additional Criteria MCG Must Meet
Prior to release of any earned surplus for which MCG is eligible
Total Gain (Revenue Less Expense)
MCG Potential Share of Gain
- Base Financial Gain Incentive (25%)

$200,000
$50,000

Physician and Office Staff Training re: Coding, STARS, etc. (Both criteria must be met)

- Supplemental Financial Gain Incentive
(10%) (1)

$20,000

Close Dx Code Gaps, Improvement in Quality Scores, Improvement in Readmission Rate
(All three criteria must be met.)

Potential Gain Available to MCG (2)

$70,000

1. See alternative incentive below.
2. Does not account for any CMS limitation on gain.

Diagnosis Code Gap Closure Incentive Compared to Supplemental Financial Gain
Assume:
- MD gets $100 for each Dx Gap closed.
- 300 members’ Dx gaps closed by MCG
physicians
- Total Dx Gap Closed Incentive Value
Supplemental (10%) Financial Gain Earned by
MCG

17

$100
300
$30,000
$20,000

Since the total value of the Closed Dx gaps (i.e. $30,000) is greater than the Supplemental
Financial Gain (i.e. $20,000), BCN will distribute the $30,000 directly to and among the
individual MCG PCPs who closed the gaps. The $20,000 earned by MCG will not be paid.
What If… Example Two
ICD-9

Description

HCC

Revenue

ICD-9

Description

HCC

Revenue

250

Diabetes

19

$1,307

250.60

Diabetes w/
neurological
manifestations

16

$3,291

Polyneuropathy

17

$2,637

Total Monthly Premium Revenue to Health Plan

$1,307

Total Monthly Premium Revenue to Health Plan

$5,928

Amount Allocated to the MCG Medical Services Fund
(@ 89%) (1)

$1,163

Amount Allocated to the MCG BCBSM Medicare
Plus Blue PPO Medical Services Fund (@89%)

$5,276

Net Annual Medical Funding to MCG for this BCBSM
Medicare Plus Blue PPO member

$13, 956

Net Annual Medical Funding to MCG for this
BCBSM Medicare Plus Blue PPO member

$63,312

Assume: Annual Expenses for this member

$20,000

Assume: Annual Expenses for this member

$20,000

MCG Medical Service Fund Gain (Loss) for treating
this member.

($6,040)

MCG Medical Service Fund Gain (Loss) for
treating this member

$43,312

MCG Share of Gain (up to 35% if criteria is met)

$15, 159

MCG Share of Gain (up to 35% if criteria is met)

N/A (2)

(1) Same example above applies for BCN Medicare Advantage Value Incentive Program, except for certain
services (and allocated premium) that are “carved-out” and for which MCG is not responsible (e.g. DME, Lab,
Behavioral Health, Outpatient Lab)
(2) MCG is not a financial risk for any losses in this program. BCBSM assumes financial risk for all losses.

18

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Medicare closure

  • 1. Medicare Diagnosis Code Closure November 15, 2013 IMPORTANT INFORMATION
  • 3. Medicare Advantage Gain Sharing Blue Cross Blue Shield of Michigan and Blue Care Network are partnering with providers to improve performance for Blues Medicare Advantage products related to:  Documentation and coding for appropriate risk adjustment  Utilization and cost management  Performance on quality measures (Center for Medicare & Medicaid Services STARS) The Blues are doing this through a new Blues Medicare Advantage Gain Sharing program. 3
  • 4. Medicare Advantage Gain Sharing What is Medicare Advantage Gain Sharing?      4 New provider incentive program offered by Blue Cross Blue Shield of Michigan and Blue Care Network Focuses on BCBSM’s Medicare Plus Blue PPOSM and BCN Advantage HMO-POSSM Rewards providers by giving them a share of the financial “gain” associated with provider performance improvement Provides support to enable providers to be successful Select medical care groups invited to participate in first phase (Fall 2012 through December 2013)
  • 5. Gain Sharing Model: Step One Blues Total Premium Revenue 11% Blues Plan Administration* 89% Medical Expense Fund (underwritten members) 5 *Blues Plan Administration includes: • BCN Advantage payment of $1.50 pmpm to medical care groups • Medicare Advantage PPO reimbursement for provider-directed case management
  • 6. Gain Sharing Model: Step Two Medical Expenses Medical Expense Fund • All Medical Expenses • Carve Outs (Rx, behavioral health – Gain – Providers share gains Loss – Blues cover all losses both, lab/DME/dialysis – BCN only) • BCN Advantage Reinsurance Gain or Loss 6 The group must achieve an 89% or lower medical loss ratio to participate in the program.
  • 7. Gain Sharing Model: Step Three Gain Sharing Education Criteria (25%) • Physicians covering 80% of the BCN Advantage/Medicare Plus Blue PPO membership • 1 office/billing manager per office covering 80% of membership + Performance Criteria (10%) = Total Possible (35%) 7 • Accurate coding/closing diagnosis code gaps • Improvement in quality score • Improvement in readmission rate • Must achieve both Education Criteria to meet Education Incentive • Must achieve Education Incentive to qualify for the Performance Incentive • All three of the Performance Criteria must be met to achieve the Performance Incentive
  • 8. Education Criteria Education (25 percent of gain) – To achieve, must complete BOTH 1 and 2. 1. Primary care physicians who cover at least 80 percent of the Medicare Plus Blue PPO and BCN Advantage membership attend a Medicare educational session on: • The gain sharing model and other physician incentives • Risk adjustment, coding and documentation • STARS measures 8
  • 9. Education Criteria 2. Office staff from offices that cover at least 80 percent of the Medicare Plus Blue PPO and BCN Advantage membership attend a similar Medicare educational session. • At least one staff person per office (preferably billing manager or office manager) will receive appropriate training. • May be in-person training, webinar, office visit, etc. ‾ You must achieve the Education Incentive to qualify for the Performance Incentive ‾ If you do not achieve the Education Incentive there is no gain sharing. 9
  • 10. Performance Criteria Performance (10 percent of gain) – To achieve, must complete all three performance criteria. All are scored at the medical care group level. 1. Accurate coding/closing diagnosis code gaps: • 10 Appropriate diagnoses have been captured for 90 percent of the members identified or information has been provided that diagnoses expected were not valid. – BCN Advantage/Medicare Plus Blue PPO will provide information on expected diagnoses for all members on Health e-Blue web. Reports provided through September 2013 comprise the target population. – A face-to-face visit is required to close a gap – All gaps must be closed following CDC and CMS standards − Gaps closed by Inovalon (vendor) will not count for provider
  • 11. Performance Criteria 2. Improvement in quality score: • • Measured separately for both Medicare Plus Blue PPO and BCN Advantage. Must achieve minimum improvement for each. • Improvement measured on sliding scale. Lower scores require more improvement. • 11 Based on 2012 Composite Quality Score from the Health e-Blue Quality Summary Report. Improvements must occur before end of 2013. Measured at the medical care group level – not at individual physician level.
  • 12. Performance Criteria 3. Improvement in readmission rate: • Based on 2012 rate. Improvements must occur before end of 2013. • Measured for combined population (Medicare Plus Blue PPO and BCN Advantage) • Measured at the medical care group level – not at individual physician level. 12
  • 13. What If… What if one of the following happens? • The group does not meet the 89% medical loss ratio • The group does not meet the Education Criteria Then the group does not qualify for any Gain Sharing and cannot participate in the Gain Sharing Performance Criteria. Primary care physicians from a group that does not qualify for Gain Sharing are eligible to participate in the Blues’ Medicare Advantage Diagnosis Closure Incentive program. 13
  • 14. Diagnosis Closure Incentive Providers cannot participate in both the Gain Sharing Performance Criteria and the Diagnosis Closure Incentive program. Only one of these incentives can be earned. Diagnosis Closure Incentive highlights: • Measured at the individual physician level • PCPs with one or more Blues Medicare Advantage patients with at least one open diagnosis gap identified by the Blues will receive $100 for closing 100% of the patient’s diagnosis code gaps • Suspected or historic conditions not accurately documented and coded in the current year are diagnosis gaps • Diagnosis gaps will be identified in the new Diagnosis Evaluation report on Health e-Blue (available by March 2013 and refreshed monthly). • Gaps identified by the Blues January 1 through September 30, 2013 are eligible for payment. 14
  • 15. Diagnosis Closure Incentive To earn payment for a patient: • All the patient’s gaps must be closed in 2013 and reported to the Blues by January 31, 2014 • The gaps must be closed following a face-to-face visit • The diagnosed conditions must be addressed at the faceto-face visit • Coding and documentation must follow CDC and CMS standards Gaps closed by Inovalon (vendor) will not count for the provider 15
  • 16. What If… What if our group could have earned more money in the Diagnosis Closure Incentive? • The Blues will calculate the group’s incentive for the Gain Sharing 10% Performance Criteria and compare it to the aggregate PCP payment that could have been earned through the Diagnosis Closure Incentive. • The Blues will pay the larger of the above two incentives. 16
  • 17. What If: Example One Medical Care Group Blues Medicare Advantage Value Incentive Program Gain Sharing Example (CY 2013) Additional Criteria MCG Must Meet Prior to release of any earned surplus for which MCG is eligible Total Gain (Revenue Less Expense) MCG Potential Share of Gain - Base Financial Gain Incentive (25%) $200,000 $50,000 Physician and Office Staff Training re: Coding, STARS, etc. (Both criteria must be met) - Supplemental Financial Gain Incentive (10%) (1) $20,000 Close Dx Code Gaps, Improvement in Quality Scores, Improvement in Readmission Rate (All three criteria must be met.) Potential Gain Available to MCG (2) $70,000 1. See alternative incentive below. 2. Does not account for any CMS limitation on gain. Diagnosis Code Gap Closure Incentive Compared to Supplemental Financial Gain Assume: - MD gets $100 for each Dx Gap closed. - 300 members’ Dx gaps closed by MCG physicians - Total Dx Gap Closed Incentive Value Supplemental (10%) Financial Gain Earned by MCG 17 $100 300 $30,000 $20,000 Since the total value of the Closed Dx gaps (i.e. $30,000) is greater than the Supplemental Financial Gain (i.e. $20,000), BCN will distribute the $30,000 directly to and among the individual MCG PCPs who closed the gaps. The $20,000 earned by MCG will not be paid.
  • 18. What If… Example Two ICD-9 Description HCC Revenue ICD-9 Description HCC Revenue 250 Diabetes 19 $1,307 250.60 Diabetes w/ neurological manifestations 16 $3,291 Polyneuropathy 17 $2,637 Total Monthly Premium Revenue to Health Plan $1,307 Total Monthly Premium Revenue to Health Plan $5,928 Amount Allocated to the MCG Medical Services Fund (@ 89%) (1) $1,163 Amount Allocated to the MCG BCBSM Medicare Plus Blue PPO Medical Services Fund (@89%) $5,276 Net Annual Medical Funding to MCG for this BCBSM Medicare Plus Blue PPO member $13, 956 Net Annual Medical Funding to MCG for this BCBSM Medicare Plus Blue PPO member $63,312 Assume: Annual Expenses for this member $20,000 Assume: Annual Expenses for this member $20,000 MCG Medical Service Fund Gain (Loss) for treating this member. ($6,040) MCG Medical Service Fund Gain (Loss) for treating this member $43,312 MCG Share of Gain (up to 35% if criteria is met) $15, 159 MCG Share of Gain (up to 35% if criteria is met) N/A (2) (1) Same example above applies for BCN Medicare Advantage Value Incentive Program, except for certain services (and allocated premium) that are “carved-out” and for which MCG is not responsible (e.g. DME, Lab, Behavioral Health, Outpatient Lab) (2) MCG is not a financial risk for any losses in this program. BCBSM assumes financial risk for all losses. 18