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Michigan Primary Care
   Transformation
Demonstration Project



     April 3, 2013
      Webinar
Agenda

   Year One metrics
   What’s being measured in Year Two
   Training




                                        2
Committee Composition
   David Livingston, UnitedHealthcare Community Plan of Michigan
   Dr. Paul Ponstein, POM ACO and MCCSI
   Carol Callaghan, Michigan Department of Community Health
   Ruth Clark, Integrated Health Partners
   Dr. Jim Forshee, Molina Healthcare of Michigan
   Margaret Mason BCBSM
   Betsy Wasilevich, BCBSM alternate
   Ewa Matuszewski, Medical Network One
   Dr. Kimberlee Coleman, United Physicians (N)
   Christina Hildreth, Metro Health PHO (N)
   Susan Dolby, MSU Health Team (N)


                                                                    3
Goals

   Year One (2012): Develop primary care practice
    infrastructure including enhanced access, all patient
    registry system and embedding care managers within the
    primary care practices.
   Year Two (2013): Optimize care management, improve
    quality metrics and avoid high cost care.
   Year Three (2014): Achieve the “Triple Aim” of improved
    quality of care, improved patient and primary healthcare
    team experience of care and reduced /stabilized costs of
    care.

                                                               4
Data Sources

   Claims Data: All participating health plans will
    submit claims data to the Michigan Data
    Collaborative which can be used to calculate
    utilization and cost metrics. Claims data will be
    calculated for each Health Plan and aggregated
    across all contracted plans. Confidence intervals at
    95% will be provided.




                                                           5
Data Sources

   MiPCT Quarterly Reports: The report will
    document updates to the MiPCT Implementation
    Plan and progress to date in developing PCMH
    infrastructure capabilities and carrying out MiPCT
    clinical initiatives.




                                                         6
Data Sources

   Self-Reported Data (SRD): PGIP POs currently
    report to BCBSM twice a year on their practice’s
    PCMH capabilities. BCBSM applies accuracy,
    validity and inter-rater reliability checks and
    balances to the reports. Financial penalties are
    imposed on POs for inaccurate reporting of
    capabilities and are reflected proportionally on the
    distribution of funds to the PO.



                                                           7
Data Sources

   Registry/EHR data: PO’s/practices will submit
    requested clinical data from EHR or registry
    systems in a specified format to the Michigan Data
    Collaborative for calculation of clinical quality
    metrics.




                                                         8
6 Month Ranking
                                After
    PO   # MiPCT     30% SD     hours     Registry   MCM          MCM          CCM           CCM
                                                                                                     Total    Rank
    ID   Practices   appoint   appoint.   Function   hired       trained       hired       trained
                               8 hr/wk
A                7        10         10         10           5             5           5         5    50.00      1
B             >25         10         10         10           5             5           5         5    50.00      1
C               <5        10         10         10           5             5           5         5    50.00      1
D               <5        10         10         10           5             5           5         5    50.00      1
E                6        10         10        9.3           5             5           5         5    49.30      5
F              15        9.3         10        9.7           5             5           5         5    48.70      6
G                5        10         10        8.8           5             5           5         5    47.80      7
H                6        10         10        8.7           5             5           5         5    47.50      8
I              18         10        9.4        9.2           5             5           5         5    46.50      9
J              11        9.1        9.1        9.8           5             5           5         5    46.73     10



                                                                                                                 9
Care Managers Six Month
Moderate      MiPCT       1. Number of MCM         1. Number of
care          Quarterly      hired/ contracted        required MCM per
managers      report         by practices and/or      PO
(MCM)                        PO                    2. Number of MCM
trained and               2. Number of MCM            hired/ contracted   10 points
working                      within PO that have
                             completed the
                             required training


Complex care MiPCT        1. Number of CCM         1. Number of
managers      Quarterly      hired/ contracted        required CCM per
(CCM) trained report         by practices and/or      PO
and working                  PO                                           10 points
                                                   2. Number of CCM
                          2. Number of CCM in         hired/ contracted
                             PO that have
                             completed the
                             required training



                                                                                      10
Complex Care Manager
          12 Months

Complex care     MiPCT        IM/FP: Number of        Number of             15
managers (CCM)   Quarterly    CMC trained and         attributed MiPCT
trained and      report       providing services to   members in PO as
working*         and Care     practices in PO         of June 30, 2012
                 Manager            Plus              divided by 5000
                 Resource                             (may be a lower
                              Peds: Number of
                 Center                               ratio for pediatric
                              CMC trained and
                 Verificati                           practices
                              providing services
                 on                                   compared to
                              within PO
                                                      internal and
                                                      family medicine
                                                      practices)




                                                                                 11
Moderate Care Manager
             12 Months
Moderate care  MiPCT       Internal Medicine &         Number of attributed     15
managers (MCM) Quarterly   Family Practice (IM/FP):    MiPCT members as
trained and    report      Number of MCM               of June 30, 2012 in
working                    trained and providing       PO divided by 5000
                           services to practices in    (may be a higher
                           PO                          ratio for pediatric
                                                       practices compared
                           Pediatrics (Peds.):         to internal and family
                           Number of MCM               medicine practices)
                           trained and providing
                           services within PO
                           (Trained means
                           completed MiPCT
                           approved Moderate
                           Care Manager course
                           and will be self-reported
                           by the PO.)

                                                                                     12
12 Month Transitions and ED

Notification of    MiPCT       Number of          Number of          15
admissions and     Quarterly   practices          Practices in PO
discharges for at  report      reporting
least 50% of MiPCT             capability
beneficiaries
Primary care                   Change in PO PCS   PO Baseline Rate   10
sensitive ED visits   Claims   ED visits/1000     (Mean of 2010 &
(NYU algorithm)       Data     (Baseline Rate –   2011
                               2012 rate          ED visits/1000)




                                                                          13
Patient Registry


Electronic patient   a. MDC             Number of           Total number of   5
registry             attestation        practices with      practices in PO
functionality:                          ability to
Tracking chronic     b. Electronic      transmit clinical
illness care and     report of the      data to the         Total number of   20
preventive           clinical metrics   MDC                 practices in PO
services                                        PLUS
                                        Sum of the
                                        points practices
                                        received for
                                        summary report
                                        of clinical
                                        measures



                                                                                   14
Access


30% same day     SRD      Number of         Number of         10
appointments     report   practices in PO   practices in PO
                 (5.7)    with capability

Access outside   SRD      Number of         Number of         10
regular hours:   report   practices in PO   practices in PO
12 hr/week       (5.5)    with capability




                                                                   15
Outcome Measures


Utilization (Improvement over baseline)            55

Primary care sensitive ED visits (NYU algorithm)   30

Ambulatory Care Sensitive Hospitalizations         15

Readmissions                                       10




                                                        16
Outcome Measures

Clinical Quality Metrics - Claims Based ( Improvement over baseline)   15


Diabetes: AIC tests completed
Diabetes: Annual retinal eye exams
Breast Cancer Screening
Cervical Cancer Screening
Well Child Visits - 15 months
Well Child Visits - 3-6 years
Adolescent immunizations




                                                                            17
Process Measures

Clinical Quality Metrics – EHR or registry (Pay for Reporting)        15


Diabetes Control (adults): a. AIC < 8
1.   Diabetes Poor Control (adults): AIC > 9
1.   Diabetes (adults): Blood Pressure < 140/90
1.   Cardiovascular Disease (adults): Blood Pressure < 140/90
1.   Hypertension (adults): Blood Pressure < 140/90
1.   Asthma (ages 5-64): Asthma Action Plan or self-management plan
     for
     a. all asthma and b. persistent asthma

1.   Tobacco Use ( 13 years and older): Percent smokers
1.   Obesity - children: BMI Percentile



                                                                           18
Process Measures

Notification of hospital admissions & discharges                   3
Tracking referrals of high-risk patients to community resources.   3
(10.7)
Follow-up of high-risk with community referrals for next steps.    3
(10.8)
At least one member of PO or practice unit has completed formal    3
training in a nationally or internationally-accredited self-
management support program and works with/educates practice
unit staff members to actively use self-management support
concepts and techniques. (11.8)
Self-management support is offered to all patients with the        3
chronic condition selected for initial focus (based on need,
suitability, and patient interest. (11.2)




                                                                       19
2014 Measures

   ADD/ADHD
   Depression Screening
   Pediatric/Adult Obesity




                              20
One Year Refresher Workshop

   Each PU team participates 5 hour training
    • Three Sessions: Saturday and weekdays
   Each Care Manager participates in training
    • Ten Sessions: Saturday and weekdays




                                                 21
Open Discussion




                  22

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Mipct 04 03_2013

  • 1. Michigan Primary Care Transformation Demonstration Project April 3, 2013 Webinar
  • 2. Agenda  Year One metrics  What’s being measured in Year Two  Training 2
  • 3. Committee Composition  David Livingston, UnitedHealthcare Community Plan of Michigan  Dr. Paul Ponstein, POM ACO and MCCSI  Carol Callaghan, Michigan Department of Community Health  Ruth Clark, Integrated Health Partners  Dr. Jim Forshee, Molina Healthcare of Michigan  Margaret Mason BCBSM  Betsy Wasilevich, BCBSM alternate  Ewa Matuszewski, Medical Network One  Dr. Kimberlee Coleman, United Physicians (N)  Christina Hildreth, Metro Health PHO (N)  Susan Dolby, MSU Health Team (N) 3
  • 4. Goals  Year One (2012): Develop primary care practice infrastructure including enhanced access, all patient registry system and embedding care managers within the primary care practices.  Year Two (2013): Optimize care management, improve quality metrics and avoid high cost care.  Year Three (2014): Achieve the “Triple Aim” of improved quality of care, improved patient and primary healthcare team experience of care and reduced /stabilized costs of care. 4
  • 5. Data Sources  Claims Data: All participating health plans will submit claims data to the Michigan Data Collaborative which can be used to calculate utilization and cost metrics. Claims data will be calculated for each Health Plan and aggregated across all contracted plans. Confidence intervals at 95% will be provided. 5
  • 6. Data Sources  MiPCT Quarterly Reports: The report will document updates to the MiPCT Implementation Plan and progress to date in developing PCMH infrastructure capabilities and carrying out MiPCT clinical initiatives. 6
  • 7. Data Sources  Self-Reported Data (SRD): PGIP POs currently report to BCBSM twice a year on their practice’s PCMH capabilities. BCBSM applies accuracy, validity and inter-rater reliability checks and balances to the reports. Financial penalties are imposed on POs for inaccurate reporting of capabilities and are reflected proportionally on the distribution of funds to the PO. 7
  • 8. Data Sources  Registry/EHR data: PO’s/practices will submit requested clinical data from EHR or registry systems in a specified format to the Michigan Data Collaborative for calculation of clinical quality metrics. 8
  • 9. 6 Month Ranking After PO # MiPCT 30% SD hours Registry MCM MCM CCM CCM Total Rank ID Practices appoint appoint. Function hired trained hired trained 8 hr/wk A 7 10 10 10 5 5 5 5 50.00 1 B >25 10 10 10 5 5 5 5 50.00 1 C <5 10 10 10 5 5 5 5 50.00 1 D <5 10 10 10 5 5 5 5 50.00 1 E 6 10 10 9.3 5 5 5 5 49.30 5 F 15 9.3 10 9.7 5 5 5 5 48.70 6 G 5 10 10 8.8 5 5 5 5 47.80 7 H 6 10 10 8.7 5 5 5 5 47.50 8 I 18 10 9.4 9.2 5 5 5 5 46.50 9 J 11 9.1 9.1 9.8 5 5 5 5 46.73 10 9
  • 10. Care Managers Six Month Moderate MiPCT 1. Number of MCM 1. Number of care Quarterly hired/ contracted required MCM per managers report by practices and/or PO (MCM) PO 2. Number of MCM trained and 2. Number of MCM hired/ contracted 10 points working within PO that have completed the required training Complex care MiPCT 1. Number of CCM 1. Number of managers Quarterly hired/ contracted required CCM per (CCM) trained report by practices and/or PO and working PO 10 points 2. Number of CCM 2. Number of CCM in hired/ contracted PO that have completed the required training 10
  • 11. Complex Care Manager 12 Months Complex care MiPCT IM/FP: Number of Number of 15 managers (CCM) Quarterly CMC trained and attributed MiPCT trained and report providing services to members in PO as working* and Care practices in PO of June 30, 2012 Manager Plus divided by 5000 Resource (may be a lower Peds: Number of Center ratio for pediatric CMC trained and Verificati practices providing services on compared to within PO internal and family medicine practices) 11
  • 12. Moderate Care Manager 12 Months Moderate care MiPCT Internal Medicine & Number of attributed 15 managers (MCM) Quarterly Family Practice (IM/FP): MiPCT members as trained and report Number of MCM of June 30, 2012 in working trained and providing PO divided by 5000 services to practices in (may be a higher PO ratio for pediatric practices compared Pediatrics (Peds.): to internal and family Number of MCM medicine practices) trained and providing services within PO (Trained means completed MiPCT approved Moderate Care Manager course and will be self-reported by the PO.) 12
  • 13. 12 Month Transitions and ED Notification of MiPCT Number of Number of 15 admissions and Quarterly practices Practices in PO discharges for at report reporting least 50% of MiPCT capability beneficiaries Primary care Change in PO PCS PO Baseline Rate 10 sensitive ED visits Claims ED visits/1000 (Mean of 2010 & (NYU algorithm) Data (Baseline Rate – 2011 2012 rate ED visits/1000) 13
  • 14. Patient Registry Electronic patient a. MDC Number of Total number of 5 registry attestation practices with practices in PO functionality: ability to Tracking chronic b. Electronic transmit clinical illness care and report of the data to the Total number of 20 preventive clinical metrics MDC practices in PO services PLUS Sum of the points practices received for summary report of clinical measures 14
  • 15. Access 30% same day SRD Number of Number of 10 appointments report practices in PO practices in PO (5.7) with capability Access outside SRD Number of Number of 10 regular hours: report practices in PO practices in PO 12 hr/week (5.5) with capability 15
  • 16. Outcome Measures Utilization (Improvement over baseline) 55 Primary care sensitive ED visits (NYU algorithm) 30 Ambulatory Care Sensitive Hospitalizations 15 Readmissions 10 16
  • 17. Outcome Measures Clinical Quality Metrics - Claims Based ( Improvement over baseline) 15 Diabetes: AIC tests completed Diabetes: Annual retinal eye exams Breast Cancer Screening Cervical Cancer Screening Well Child Visits - 15 months Well Child Visits - 3-6 years Adolescent immunizations 17
  • 18. Process Measures Clinical Quality Metrics – EHR or registry (Pay for Reporting) 15 Diabetes Control (adults): a. AIC < 8 1. Diabetes Poor Control (adults): AIC > 9 1. Diabetes (adults): Blood Pressure < 140/90 1. Cardiovascular Disease (adults): Blood Pressure < 140/90 1. Hypertension (adults): Blood Pressure < 140/90 1. Asthma (ages 5-64): Asthma Action Plan or self-management plan for a. all asthma and b. persistent asthma 1. Tobacco Use ( 13 years and older): Percent smokers 1. Obesity - children: BMI Percentile 18
  • 19. Process Measures Notification of hospital admissions & discharges 3 Tracking referrals of high-risk patients to community resources. 3 (10.7) Follow-up of high-risk with community referrals for next steps. 3 (10.8) At least one member of PO or practice unit has completed formal 3 training in a nationally or internationally-accredited self- management support program and works with/educates practice unit staff members to actively use self-management support concepts and techniques. (11.8) Self-management support is offered to all patients with the 3 chronic condition selected for initial focus (based on need, suitability, and patient interest. (11.2) 19
  • 20. 2014 Measures  ADD/ADHD  Depression Screening  Pediatric/Adult Obesity 20
  • 21. One Year Refresher Workshop  Each PU team participates 5 hour training • Three Sessions: Saturday and weekdays  Each Care Manager participates in training • Ten Sessions: Saturday and weekdays 21