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Delivering SharePoint Success:
  Why Collaboration is More
      Than Just Technology


         Dux Raymond Sy, PMP




Watch Recording: http://vimeo.com/19813940
What Does This Mean?




8       5        4       9          1   7   6   3   2   0




Twitter: @meetdux #sptechcon #dss
What Does This Mean?




                          SharePoint




Twitter: @meetdux #sptechcon #dss
Presentation Objectives
¡  In this presentation, you will learn the essential components
    of successfully delivering SharePoint as an enterprise
    platform

¡  In addition, you'll learn key techniques in:
  ¡  Gaining executive buy-in for SharePoint projects
  ¡  Proper planning and appropriately managing
      expectations
  ¡  Engaging the business for better adoption
  ¡  Defining organizational SharePoint readiness
  ¡  Iterative release of SharePoint solutions




Twitter: @meetdux #sptechcon #dss
Innovative-e
¡  Inspire, Lead, and Be the Catalyst of Organizational
    Transformation

¡  Expertise
  ¡  SharePoint for Project Management
  ¡  Project Management for SharePoint
  ¡  Custom SharePoint Solutions Development

¡  Microsoft Gold Partner

¡  World Class Team
  ¡  Industry recognized thought leadership – published authors,
      instructors, speakers
  ¡  Seasoned executive management
  ¡  PMPs, Six Sigma, SOX, ITIL, COBIT, RUP, MSCDs, MVP


Twitter: @meetdux #sptechcon #dss
Dux Raymond Sy, PMP
                    ¡  Managing Partner, Innovative-e, Inc.

                    ¡  SharePoint Server MVP

                    ¡  Author, “SharePoint for Project
                        Management” by O’Reilly Media

                    ¡  For more information, connect with Dux

                          ¡  E-Mail: dux.sy@innovative-e.com

                          ¡  Twitter: twitter.com/meetdux

                          ¡  LinkedIn: meetdux.com/li

                          ¡  Blog: meetdux.com

Twitter: @meetdux #sptechcon #dss
Agenda
¡  Can’t We Just Focus on the Technology?

¡  Raising Executive Awareness is Necessary

¡  Collaboratively Engineer a Solution

¡  Assess Organizational Readiness

¡  Iterative Release of SharePoint Solutions

¡  Questions and Answers




Twitter: @meetdux #sptechcon #dss
Look Familiar?




Twitter: @meetdux #sptechcon #dss
What a Concept


“Technology provides no benefits of its own; it is the
application of technology to business opportunities that
produces ROI. ”
                                      —Robert McDowell,
                              In Search of Business Value




Twitter: @meetdux #sptechcon #dss
Typical Implementation Scenarios
¡  Pilot deployment for IT then magically it becomes an
    enterprise production deployment
  ¡  No planning
  ¡  Everything is ad-hoc
  ¡  No budget earmarked

¡  Heavily customized implementation by techies lacking
    SharePoint skillz




Twitter: @meetdux #sptechcon #dss
SharePoint Implementation Continuum




    Draconian IT                Governed    Wild Wild West
      Control                 Empowerment       Chaos




Twitter: @meetdux #sptechcon #dss
Agenda
¡  Can’t We Just Focus on the Technology?

¡  Raising Executive Awareness is Necessary

¡  Collaboratively Engineer a Solution

¡  Assess Organizational Readiness

¡  Iterative Release of SharePoint Solutions

¡  Questions and Answers




Twitter: @meetdux #sptechcon #dss
Executive SharePoint Ignorance is Not Bliss
¡  Isn’t SharePoint about empowering End Users?
  ¡  Who’s paying the bills?

¡  Execs ordered SharePoint to be deployed
  ¡  Do they REALLY understand the value of SharePoint to the
      organization?
  ¡  Is the budget realistic?

¡  As the enlightened ones, it’s our responsibility to raise
    executive awareness about SharePoint

¡  Read “5 Reasons Why Executive SharePoint Ignorance is
    Not Bliss” http://go.meetdux.com/393b



Twitter: @meetdux #sptechcon #dss
It’s All About the Benjamins
¡  Executives are primarily interested on how SharePoint can
    affect an organization’s bottom line

¡  Tip: Look for existing inefficiencies, measure it and prove
    how SharePoint can be a lifesaver
  ¡  Inefficiencies of meeting collaboration
  ¡  Business process automation
  ¡  Single platform vs multiple tools

¡  How much is the investment?




Twitter: @meetdux #sptechcon #dss
Agenda
¡  Can’t We Just Focus on the Technology?

¡  Raising Executive Awareness is Necessary

¡  Collaboratively Engineer a Solution

¡  Assess Organizational Readiness

¡  Iterative Release of SharePoint Solutions

¡  Questions and Answers




Twitter: @meetdux #sptechcon #dss
Are We On The Same Page?




8       5        4       9          1   7   6   3   2   0




Twitter: @meetdux #sptechcon #dss
Educate and Engage the Business
¡  SharePoint is more than just a glorified network share
  ¡  Stress that SharePoint is a platform

¡  Tip: Address their pain points
  ¡  Provide high-level technology overview
  ¡  Discuss business challenges
  ¡  Map it to a SharePoint Solution




Twitter: @meetdux #sptechcon #dss
Don’t Call It SharePoint!
¡  Enterprise-Wide Solutions
  ¡  Corporate Intranet
  ¡  Content Management

¡  Specific Solutions
  ¡  Employee Onboarding System for Human Resources
  ¡  Conference Room Scheduling System for Facilities
  ¡  Project Management Information System for PMs

¡  System Integration

¡  Custom Application Development




Twitter: @meetdux #sptechcon #dss
Agenda
¡  Can’t We Just Focus on the Technology?

¡  Raising Executive Awareness is Necessary

¡  Collaboratively Engineer a Solution

¡  Assess Organizational Readiness

¡  Iterative Release of SharePoint Solutions

¡  Questions and Answers




Twitter: @meetdux #sptechcon #dss
Keep Priorities In Order
¡  You can’t do it all!
  ¡  What business need should you solve first?
  ¡  What are common features that can be deployed?

¡  Project scope must be limited and specific
  ¡  What’s important? Time? Budget? Functionality?

¡  Tip: Involve decision makers in planning and prioritization

¡  Read “How to Prioritize Business Needs When
    Implementing SharePoint” http://go.meetdux.com/sbyv




Twitter: @meetdux #sptechcon #dss
Bill’s Take on SharePoint Adoption




Twitter: @meetdux #sptechcon #dss
IT, Can You Handle This?
¡  Implementation
  ¡  Do you have the relevant skillsets to plan, engage with the
      business, deploy SharePoint?
  ¡  Are key processes for release management, disaster recovery,
      auditing in place?

¡  Support and Maintenance
  ¡  What does the support structure
      look like?
  ¡  Resources available for maintaining
      related technologies?

¡  Future Releases



Twitter: @meetdux #sptechcon #dss
Change Management Strategy
¡  Collaboration culture

¡  Governance plan
  ¡  Business
  ¡  Technology

¡  Adoption plan
  ¡  Training
     ¡  Process
     ¡  Technology
  ¡  Self-help
  ¡  Feedback




Twitter: @meetdux #sptechcon #dss
Agenda
¡  Can’t We Just Focus on the Technology?

¡  Raising Executive Awareness is Necessary

¡  Assess Organizational Readiness

¡  Educate and Collaboratively Engineer a Solution

¡  Iterative Release of SharePoint Solutions

¡  Questions and Answers




Twitter: @meetdux #sptechcon #dss
Do You Have a SharePoint Roadmap?
¡  A SharePoint roadmap can help organizations
  ¡  Quantify the budget, resources and effectiveness of
      SharePoint
  ¡  Allows priorities to be set
  ¡  Specifies what solutions are going to be deployed

¡  Iterative releases can provide immediate visibility
  ¡  Lower risk compared to big bang approach

¡  Tip: Successful delivery of high profile solution gets you
    brownie points
  ¡  Quick wins are essential for better buy-in and adoption




Twitter: @meetdux #sptechcon #dss
Reality Check
¡  What’s the biggest bang for your buck?

¡  Feel free to download this SharePoint Assessment
    schedule: http://go.meetdux.com/nceb




Twitter: @meetdux #sptechcon #dss
Example Release Schedule
¡  Phase 1: Proof of concept or Pilot

¡  Phase 2: Replace intranet and file shares to improve
    collaboration

¡  Phase 3: Deploy value point solutions for HR,
    Operations and Finance

¡  Phase 4: Train users to build their own SharePoint
    solutions

¡  Phase 5: Integrate CRM and third party reporting
    platform

¡  See how EasyJet did it: http://bit.ly/74XwKH

Twitter: @meetdux #sptechcon #dss
How EasyJet Deployed SharePoint




Twitter: @meetdux #sptechcon #dss
Agenda
¡  Can’t We Just Focus on the Technology?

¡  Raising Executive Awareness is Necessary

¡  Assess Organizational Readiness

¡  Educate and Collaboratively Engineer a Solution

¡  Iterative Release of SharePoint Solutions

¡  Questions and Answers




Twitter: @meetdux #sptechcon #dss
Questions?

                               E-Mail: dux.sy@innovative-e.com

                               LinkedIn: meetdux.com/li

                               Blog: meetdux.com

                               Twitter: meetdux




                     How did you like the presentation?
                       http://meetdux.com/feedback


Twitter: @meetdux #sptechcon #dss
Thank
 You!

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Delivering SharePoint Success

  • 1. Delivering SharePoint Success: Why Collaboration is More Than Just Technology Dux Raymond Sy, PMP Watch Recording: http://vimeo.com/19813940
  • 2. What Does This Mean? 8 5 4 9 1 7 6 3 2 0 Twitter: @meetdux #sptechcon #dss
  • 3. What Does This Mean? SharePoint Twitter: @meetdux #sptechcon #dss
  • 4. Presentation Objectives ¡  In this presentation, you will learn the essential components of successfully delivering SharePoint as an enterprise platform ¡  In addition, you'll learn key techniques in: ¡  Gaining executive buy-in for SharePoint projects ¡  Proper planning and appropriately managing expectations ¡  Engaging the business for better adoption ¡  Defining organizational SharePoint readiness ¡  Iterative release of SharePoint solutions Twitter: @meetdux #sptechcon #dss
  • 5. Innovative-e ¡  Inspire, Lead, and Be the Catalyst of Organizational Transformation ¡  Expertise ¡  SharePoint for Project Management ¡  Project Management for SharePoint ¡  Custom SharePoint Solutions Development ¡  Microsoft Gold Partner ¡  World Class Team ¡  Industry recognized thought leadership – published authors, instructors, speakers ¡  Seasoned executive management ¡  PMPs, Six Sigma, SOX, ITIL, COBIT, RUP, MSCDs, MVP Twitter: @meetdux #sptechcon #dss
  • 6. Dux Raymond Sy, PMP ¡  Managing Partner, Innovative-e, Inc. ¡  SharePoint Server MVP ¡  Author, “SharePoint for Project Management” by O’Reilly Media ¡  For more information, connect with Dux ¡  E-Mail: dux.sy@innovative-e.com ¡  Twitter: twitter.com/meetdux ¡  LinkedIn: meetdux.com/li ¡  Blog: meetdux.com Twitter: @meetdux #sptechcon #dss
  • 7. Agenda ¡  Can’t We Just Focus on the Technology? ¡  Raising Executive Awareness is Necessary ¡  Collaboratively Engineer a Solution ¡  Assess Organizational Readiness ¡  Iterative Release of SharePoint Solutions ¡  Questions and Answers Twitter: @meetdux #sptechcon #dss
  • 9. What a Concept “Technology provides no benefits of its own; it is the application of technology to business opportunities that produces ROI. ” —Robert McDowell, In Search of Business Value Twitter: @meetdux #sptechcon #dss
  • 10. Typical Implementation Scenarios ¡  Pilot deployment for IT then magically it becomes an enterprise production deployment ¡  No planning ¡  Everything is ad-hoc ¡  No budget earmarked ¡  Heavily customized implementation by techies lacking SharePoint skillz Twitter: @meetdux #sptechcon #dss
  • 11. SharePoint Implementation Continuum Draconian IT Governed Wild Wild West Control Empowerment Chaos Twitter: @meetdux #sptechcon #dss
  • 12. Agenda ¡  Can’t We Just Focus on the Technology? ¡  Raising Executive Awareness is Necessary ¡  Collaboratively Engineer a Solution ¡  Assess Organizational Readiness ¡  Iterative Release of SharePoint Solutions ¡  Questions and Answers Twitter: @meetdux #sptechcon #dss
  • 13. Executive SharePoint Ignorance is Not Bliss ¡  Isn’t SharePoint about empowering End Users? ¡  Who’s paying the bills? ¡  Execs ordered SharePoint to be deployed ¡  Do they REALLY understand the value of SharePoint to the organization? ¡  Is the budget realistic? ¡  As the enlightened ones, it’s our responsibility to raise executive awareness about SharePoint ¡  Read “5 Reasons Why Executive SharePoint Ignorance is Not Bliss” http://go.meetdux.com/393b Twitter: @meetdux #sptechcon #dss
  • 14. It’s All About the Benjamins ¡  Executives are primarily interested on how SharePoint can affect an organization’s bottom line ¡  Tip: Look for existing inefficiencies, measure it and prove how SharePoint can be a lifesaver ¡  Inefficiencies of meeting collaboration ¡  Business process automation ¡  Single platform vs multiple tools ¡  How much is the investment? Twitter: @meetdux #sptechcon #dss
  • 15. Agenda ¡  Can’t We Just Focus on the Technology? ¡  Raising Executive Awareness is Necessary ¡  Collaboratively Engineer a Solution ¡  Assess Organizational Readiness ¡  Iterative Release of SharePoint Solutions ¡  Questions and Answers Twitter: @meetdux #sptechcon #dss
  • 16. Are We On The Same Page? 8 5 4 9 1 7 6 3 2 0 Twitter: @meetdux #sptechcon #dss
  • 17. Educate and Engage the Business ¡  SharePoint is more than just a glorified network share ¡  Stress that SharePoint is a platform ¡  Tip: Address their pain points ¡  Provide high-level technology overview ¡  Discuss business challenges ¡  Map it to a SharePoint Solution Twitter: @meetdux #sptechcon #dss
  • 18. Don’t Call It SharePoint! ¡  Enterprise-Wide Solutions ¡  Corporate Intranet ¡  Content Management ¡  Specific Solutions ¡  Employee Onboarding System for Human Resources ¡  Conference Room Scheduling System for Facilities ¡  Project Management Information System for PMs ¡  System Integration ¡  Custom Application Development Twitter: @meetdux #sptechcon #dss
  • 19. Agenda ¡  Can’t We Just Focus on the Technology? ¡  Raising Executive Awareness is Necessary ¡  Collaboratively Engineer a Solution ¡  Assess Organizational Readiness ¡  Iterative Release of SharePoint Solutions ¡  Questions and Answers Twitter: @meetdux #sptechcon #dss
  • 20. Keep Priorities In Order ¡  You can’t do it all! ¡  What business need should you solve first? ¡  What are common features that can be deployed? ¡  Project scope must be limited and specific ¡  What’s important? Time? Budget? Functionality? ¡  Tip: Involve decision makers in planning and prioritization ¡  Read “How to Prioritize Business Needs When Implementing SharePoint” http://go.meetdux.com/sbyv Twitter: @meetdux #sptechcon #dss
  • 21. Bill’s Take on SharePoint Adoption Twitter: @meetdux #sptechcon #dss
  • 22. IT, Can You Handle This? ¡  Implementation ¡  Do you have the relevant skillsets to plan, engage with the business, deploy SharePoint? ¡  Are key processes for release management, disaster recovery, auditing in place? ¡  Support and Maintenance ¡  What does the support structure look like? ¡  Resources available for maintaining related technologies? ¡  Future Releases Twitter: @meetdux #sptechcon #dss
  • 23. Change Management Strategy ¡  Collaboration culture ¡  Governance plan ¡  Business ¡  Technology ¡  Adoption plan ¡  Training ¡  Process ¡  Technology ¡  Self-help ¡  Feedback Twitter: @meetdux #sptechcon #dss
  • 24. Agenda ¡  Can’t We Just Focus on the Technology? ¡  Raising Executive Awareness is Necessary ¡  Assess Organizational Readiness ¡  Educate and Collaboratively Engineer a Solution ¡  Iterative Release of SharePoint Solutions ¡  Questions and Answers Twitter: @meetdux #sptechcon #dss
  • 25. Do You Have a SharePoint Roadmap? ¡  A SharePoint roadmap can help organizations ¡  Quantify the budget, resources and effectiveness of SharePoint ¡  Allows priorities to be set ¡  Specifies what solutions are going to be deployed ¡  Iterative releases can provide immediate visibility ¡  Lower risk compared to big bang approach ¡  Tip: Successful delivery of high profile solution gets you brownie points ¡  Quick wins are essential for better buy-in and adoption Twitter: @meetdux #sptechcon #dss
  • 26. Reality Check ¡  What’s the biggest bang for your buck? ¡  Feel free to download this SharePoint Assessment schedule: http://go.meetdux.com/nceb Twitter: @meetdux #sptechcon #dss
  • 27. Example Release Schedule ¡  Phase 1: Proof of concept or Pilot ¡  Phase 2: Replace intranet and file shares to improve collaboration ¡  Phase 3: Deploy value point solutions for HR, Operations and Finance ¡  Phase 4: Train users to build their own SharePoint solutions ¡  Phase 5: Integrate CRM and third party reporting platform ¡  See how EasyJet did it: http://bit.ly/74XwKH Twitter: @meetdux #sptechcon #dss
  • 28. How EasyJet Deployed SharePoint Twitter: @meetdux #sptechcon #dss
  • 29. Agenda ¡  Can’t We Just Focus on the Technology? ¡  Raising Executive Awareness is Necessary ¡  Assess Organizational Readiness ¡  Educate and Collaboratively Engineer a Solution ¡  Iterative Release of SharePoint Solutions ¡  Questions and Answers Twitter: @meetdux #sptechcon #dss
  • 30. Questions? E-Mail: dux.sy@innovative-e.com LinkedIn: meetdux.com/li Blog: meetdux.com Twitter: meetdux How did you like the presentation? http://meetdux.com/feedback Twitter: @meetdux #sptechcon #dss