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- 1. © 2007 Prentice Hall Inc. All rights reserved. Understanding Work Teams Chapter TEN
- 3. Team Versus Group: What’s the Difference? © 2007 Prentice Hall Inc. All rights reserved. Work Group A group that interacts primarily to share information and to make decisions to help each group member perform within his or her area of responsibility. Work Team A group whose individual efforts result in a performance that is greater than the sum of the individual inputs.
- 4. Comparing Work Groups and Work Teams © 2007 Prentice Hall Inc. All rights reserved. E X H I B I T 10 –1
- 5. Types of Teams © 2007 Prentice Hall Inc. All rights reserved. Problem-Solving Teams Groups of 5 to 12 employees from the same department who meet for a few hours each week to discuss ways of improving quality, efficiency, and the work environment. Self-Managed Work Teams Groups of 10 to 15 people who take on the responsibilities of their former supervisors.
- 11. Key Roles of Teams © 2007 Prentice Hall Inc. All rights reserved. E X H I B I T 10 –4
- 14. Effects of Group Processes © 2007 Prentice Hall Inc. All rights reserved. + MINUS = E X H I B I T 10 –5 Goal: Maximize Process Gains While Minimizing Process Losses!
- 15. Creating Effective Teams: Diversity © 2007 Prentice Hall Inc. All rights reserved. Group Demography The degree to which members of a group share a common demographic attribute, such as age, sex, race, educational level, or length of service in the organization, and the impact of this attribute on turnover. Associates Individuals who, as part of a group, hold a common attribute.
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