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BUS 305
Week 1
Agenda
• Overview of course and syllabus
• Role of communication in business
• Communication in organizations
• Communicating in teams
• Collaborative writing
• Networking
Syllabus
• Course content and
outcomes
• Deliverables
• Success in BUS 305
Role of Communications
in Business
• Brainstorm:
• How is business success driven by
communication?
• How is success in
accounting, finance, marketing, CIS, or
management driven by communication?
Effective v Efficient
• What is the difference?
• How do you define each?
• Why are both important?
• Why are both critical to
communication
3 Levels of Communication
in Organizations
• Management
• Teams
• Individual/interpersonal
Managerial Communication
• Planning
• Organizing
• Monitoring
• Leading
Team Communication
• Ineffective teams communicate by
__________
• Effective teams communicate by
__________
Optimizing Team
Communication
• Listening
• Appropriate socialization and maturity
• Leadership not control
• Trust
• Meet effectively (agendas, outcomes, accountability)
Collaborative Writing
• Understand the writing task
• Select an effective team
• Create a detailed sketch/outline
• Develop style guide/rules
• Assign tasks skillfully (writing, editing, production)
• Establish deadlines and hold each other
accountable
Networking
• Develop this skill
now!
• Learn to be
fearless
• Communication
skills critical
• Occurs in person
and online
• Activity: Meet 5
people
• Send me an
email introduction

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BUS 305 Week 1